422 comments found.
I want to add a faq shortcode to the homepage to display the faq on the homepage (not in the menu or on the right where the widgets are), how do I do this?
Hi,
any of the available LSVR widgets can be added into the content as well, just check the appropriate block in the list of blocks when you are editing the page.
Lubos
Hello,
Is there any way to password protect or require a user login for certain KB pages or articles? We want to lock out the public from certain documents/pages.
Thanks
Hi,
there is a native WP post password protect functionality, but I guess the best way to do that is to use some sort of 3rd party plugin for this, which will give you more control.
Lubos
We are planning to use this theme at https://conta.com/ and the help section of our free invoicing software. Does this theme supports code/syntax highlighting?
Hi,
you will need a 3rd party plugin for that. Please check out the official WP repository: https://wordpress.org/plugins/search/code+syntax/
Lubos
Hi! I bought lore theme a few minutes ago. I wanted to install it on my Business-Subscription Wordpress on Wordpress.com
But then i get the following error Message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How can we solve this issue?
solved.
Hi,
glad to hear you’ve solved it!
Lubos
Hey there! I would have some questions that we can’t find the answers at the moment; Knowledge Page: Can we control which categories are displayed on both Knowledge Base and Category Archive? at the moment it seems that it displays every single category.
“latest blog posts” on Classic Home, can it be Latest Articles (knowledge base articles) with the same design? For our website context, we’re developing a wiki with your Lore theme, so we should have no use for the blog. Thank you!
Hi,
ad KB categories: unfortunately, you can’t hide categories.
ad articles as a blog: that won’t be possible without some code change. However, it is not that hard of a change if you have some WP coding background or know have someone who do. You will need to override the Lore Posts block code (can be found in plugins/lsvr-lore-toolkit/templates/shortcodes/lore-posts.php) using the child theme (here is a basic tutorial on where to put your files http://docs.lsvr.sk/lineago.wp/#code-customization). Basically you will need to write a custom WP query somewhere at the top of the file so the KB articles will be loaded instead of blog posts. Or alternatively, override the existing query in the Lsvr_Shortcode_Lore_Posts class found in plugins/lsvr-lore-toolkit/inc/classes/shortcodes/lsvr-shortcode-lore-posts.php (you can override the class via child theme too) and just change the query at line 104.
Lubos
Thank you very much for your reply, have a nice day!
How come it is duplicating everything and doesn’t give any way for forums to be added to top nav like in the example. I have Home Home Knowledge Base Knowledgebase FAQ FAQ, Etc… and then below it has classic home and all options underneath are duplicated as well
Is there a way to clean it all up…I have used a lot of Wordpress sites in the past but this one has given me all sorts of problems from the beginning. I followed your instruction page and everything
Hi,
it seems like you maybe mistakenly imported the demo content more than once? Nevermind, you can manage your menus under Appearance / Menus
Lubos
I bought this theme and I tried to install it about 4 times but it keeps saying: The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
What do I do? I have installed many Wordpress themes in the past so I doubt I am leaving something out. Can you advise?
Hi,
you are most likely trying to upload a wrong file, please follow the documentation: http://docs.lsvr.sk/lore.wp/#installation-and-setup
Lubos
Are you also seeing it lately?
Deprecated: Method lsvr_lore_the_header_background_image is deprecated. Please update all your child theme template files per the parent theme. in /mnt/data/accounts/p/datatest/data/www/napovime.cz/wp-content/themes/lore/inc/deprecated.php on line 7
Hi,
are you using the latest version of the theme (2.6.7)
Lubos
Hi Lubos, LoreVerze: 2.6.7 Lore ChildVerze: 2.0.1
Then it means you have some old code in your child theme, I assume you did some code customization there. You need to remove the “lsvr_lore_the_header_background_image” function from there.
Thanks.
Hello! I bought Lore-Knowledgebase Template, but I’m having some problems with it:
1- I want to remove “knowledge-base” or “knowledge-base-category” from the URL slug. Could you please provide me with a solution to this problem?
2- I want to customize the categories’ order in the sidebar according to my preference. can you please guide me on how to do this?
3- I have noticed a problem with the breadcrumb display. As you can see in the attached image, the breadcrumb is not displaying correctly. How can I fix this?
4- I have main categories and subcategories for my articles. main categories include subcategories, not any article. but an error message is displayed when there are no articles in the main categories. I do not want this error message to be displayed.
Hi,
1.) youcan change the slug under Settings / Permalinks
2.) you can use this plugin for that: https://wordpress.org/plugins/intuitive-custom-post-order/
3.) there is no attached image, you need to share its URL
4.) please share your URL where I can see it
Lubos
Thank you for your prompt and helpful responses.
I would like to follow up on my first question regarding changing the Slug. I have fully tried to delete the Slug but I couldn’t. When putting nothing into the field, the template automatically fills it out. I wanted to clarify whether it is possible to fully delete/hide the Slug? If so, could you please provide me with the necessary steps?
I want to change https://atk12.com/knowledge-base/echecks-2/ to https://atk12.com/echecks-2/ OR https://atk12.com/category/getting-started/ to https://atk12.com/getting-started/for my second question, I will be testing the alternative plugin to achieve the desired functionality.
Additionally, for my third question, please check the following URL. https://atk12.com/knowledge-base/echecks-2/ Lastly, in response to my fourth question please check the following URL. https://atk12.com/category/getting-started/1.) No, you can’t delete it, there must be a slug, I guess you will have to rewrite your URL rewrite rules in your .htaccess file for such change, but that is outside of the theme support, check out some tutorials online on that
3.) it looks like you’ve removed your knowledge base archive title, the link is still in the breadcrumbs but it has no label. Same as in 1.) there is no easy way how to override this
4.) You can use this CSS to hide it:
.tax-lsvr_kba_cat .c-alert-message { display: none; }
Hello! I bought Lore-Knowledgebase Template, but I’m having some problems with it:
1- I want to remove “knowledge-base” or “knowledge-base-category” from the URL slug. Could you please provide me with a solution to this problem?
2- I want to customize the categories’ order in the sidebar according to my preference. can you please guide me on how to do this?
3- I have noticed a problem with the breadcrumb display. As you can see in the attached image, the breadcrumb is not displaying correctly. How can I fix this?
4- I have main categories and subcategories for my articles. main categories include subcategories, not any article. but an error message is displayed when there are no articles in the main categories. I do not want this error message to be displayed.
Hi,
I am sorry but you will have to contact me using an account with which you’ve purchased the theme to get support.
Lubos
Hi,
check out settings under Appearance / Customize / Header
Lubos
Hello! Do I have the option to make it private with user control?
Hi,
I am sorry but I am not sure I understand your question. You can use a 3rd party plugin to put the site behind password. But what do you mean by user control?
Lubos
Hello – I have successfully created the Lore sitemap, but I cannot figure out how to add icons above the manu blocks as they are displayed in the lore demo site. How can I add these icon images?
Thanks!
Hello,
Is there any way to force users to login before they can view the knowledgebase articles?
Thanks Jay
Hi,
that would require some 3rd party plugin or maybe even some code customization.
Lubos
Hi, I started to use your theme with default WP editor (Guttenberg), but I want to switch to Elementor. I installed Elementor and LSVR 3rd Party Toolkit. I can use Elementor on theme’s regular pages, but not in the Knowledge Base articles. What can I do to make it work. Thank you, Milos
Hi,
I guess you need to enable it somewhere in Elementor settings. Look for something like custom post type integration.
Lubos
there is a method for have a webpage with all articles with order?
Hi,
please check out Appearance / Customize / Knowledge Base / Archive Layout option.
Please note that your support has expired. You will have to extend it under your account / Downloads if you need any further assistance. Thank you.
Lubos
i need to put a categorie into second page of 2, look this video: https://drive.google.com/file/d/1bhEbk0ik8BIduCZaiUi0ITtVx3wZZUtT/view?usp=drivesdk, how can put in first page?
Hi,
try to checkout the setting in the upper right corner to set how much categories you can see per page and set it to a big enough number so you will see them all on a single page.
Lubos
can u send me a screenshot, may be that is more clear for me
Click on “Opciones de pantalla” in upper right corner, you will be able to set the number of items per page there.
yes, already, tnks
Hi, could you tell me if I purchase your support program, I can get your support in discarding spam in the forums of my webpage?
Hi,
I am sorry but something like that is not covered by theme support.
Lubos
Thank you for the prompt reply. I got you!
Hello!
I am trying to change the category icons of the Lore sitemap but nothing works! Can you tell me how can I change these icons?
Thank you,
Hi,
you need to add icon name into Description field when editing a menu item of a menu assigned to sitemap (under Appearance / Menus). You can see list of all icon names here: http://docs.lsvr.sk/lore.wp/content/icons/index.html
Please check out the front page tutorial, it is explained right in the first point: http://docs.lsvr.sk/lore.wp/#front-page
Lubos
Hi We want to display a mobile sidebar above the content. How can we do that?
https://prnt.sc/kzbhRwBXDHQeRegards
Hi,
please share your URL.
Lubos
www
Try this custom CSS:
@media ( max-width: 480px ) {
.core__columns-bg > .lsvr-grid {display: grid; }
.core__columns-main { order: 2; }
.core__columns-sidebar { order: 1; }
}
thank you
