422 comments found.
Hi there,
is it possible to place the beautiful ajax search field anywhere else. I would like to place it in a widget, or directly on content pages. Is there a shortcode for the seach field?
Greetings, Phl
Hi,
I a sorry but that is not possible. You may take a look into official plugins repository for some 3rd party search plugins which could be used via shortcode, however they will lack styling of the header search bar of course.
Lubos
Hi guys,
I hope all is well. I have three concerns here please:
1) The Next article at the end of every KB category isn’t accurate: https://prnt.sc/rwvocu
2) How to enlarge the police font size inside the code element? This is what I am talking about: https://prnt.sc/sbvywe
3) Yoast SEO plugin settings do not appear on the knowledgebase articles. May be they’re not detected as pages nor articles, is there anything we can do at this stage?
Thank you. 
Hi,
1.) the next / prev articles are determined by the WordPress itself, theme has no effect over it. There is nothing I can do about this unfortunately.
2.) try this CSS:
code, pre { font-size: 1.5em; }
3.) please double check your Yoast settings (and make sure the plugin is up to date). KB article is a custom post type which works in a similar way as regular WP posts (e.g. blog / news posts). There shouldn’t be any issue on the theme side.
Lubos
Appreciated—thank you. One last question please. Is there a way to make the squares aligned? I mean organized at the same level? Here’s a screenshot: https://prnt.sc/sc17xf The elements are posted in the homepage: https://sqldatabasetutorials.com/
You can use this CSS to have the same height for all of them:
@media ( min-width: 1200px ) {
.lsvr-lore-knowledge-base .lsvr-lore-kba-category-widget .widget__inner { min-height: 300px; }
}
Thank you! You seem very knowledgeable. To make my website complete, is there a way to have the same fix for the archive page? Here’s a screenshot: https://prnt.sc/sc1k5c The page in question is; https://sqldatabasetutorials.com/sql-db/
Well of course I am knowledgeable, I built this theme:)
First disable masonry under Appearance / Customize / Knowledge Base, then use this CSS:
@media ( min-width: 1200px ) {
.lsvr_kba-post-archive--category-view .post-archive__item-inner { min-height: 300px; }
}
You are a legend. I am all set. If you’re not the boss, you deserve a raise, if you are the boss, then congrats, I am a happy customer and I will be using and recommending the theme always. Thank you so much. Good luck in these challenging times.
Best regards,
Saber from Tunisia.
This is a one-man show. I am fortunate enough to be my own boss:) Thanks for nice words. If you could leave a 5 stars rating (under your account / Downloads), it would be highly appreciated. Thanks!
Glad to hear that! 5-star rating went live. Thank you once again and good job.
Thanks a lot!
Hello – in mobile/tablet view, is it possible to make the search bar appear outside of the menu like it does on the desktop view?
Thanks,
A
Hi,
you can try to use this CSS, but it will resets when you click on the menu icon:
@media ( max-width: 1199px ) {
.header--has-large-search .header-search { display: block; }
}
Lubos
Perfect, that worked – thank you!
Hello – this is a great theme. But I’m having trouble with the knowledge base search bar – it’s too precise. I would like for it to return results where the query is partially matched, or if there are typos.
How can this be done?
Hi,
the search engine is handled by the WordPress itself. Take a look into plugins repository, maybe there will be a plugin which will allow you to tinker with it, but the theme itself doesn’t really have much to do with it https://wordpress.org/plugins/
Lubos
Hi there,
We want to buy this theme: https://themeforest.net/item/lore-elegant-knowledge-base-wordpress-theme/16965024.
Could you plz give me the demo admin account to experience more? Plus, I don’t know if we can use this theme for several websites or only one website.
Best,
Hi,
I am sorry but I do not offer admin demo access. The experience is very similar to any other modern WP theme. There are also some admin screens on the item description page you can take a look at.
One license is just for a single site. This is the same for all themes here on ThemeForest. You will have to purchase a separate license for each site.
Lubos
Hi,
I got it. Just have one more question whether it is easy to change the symbol of subcategories.
Thanks,
Sure, you can easily change the category icons to any of these icons. if you need more icons selection, then you will need some sort of 3rd party plugin for that.
Post Formats
I see that I can change a change the KB icon by changing the post format. But what I can’t is is how to create new post formats? OR renaming the existing post formats and updating it icon.
Hi,
you can’t create new post format, at least not without some custom coding or maybe a plugin. Please take look into repository https://wordpress.org/plugins/
Icons for existing post formats can be changed with some CSS, for example use this for the audio post format icon:
.c-lsvr_kba-format-icon--audio:before { content: '/e939'; }
Just change ”/f015” to any other icon code from the icon list. The code has to be prefixed with ”/”.
Lubos
Hi, we have a small issue with the categories sidebar that we’d like to resolve it with your help. Here’s an example page that uses your theme:
https://kb.prelude.software/knowledge-base/cash-book-add-more-bank-accounts/At the top, you can see in the breadcrumbs that this article belongs to Desktop Accounting > Cash Book categories. When the article is selected, the Desktop Accounting category in the sidebar is collapsed and the Cash Book category is no longer highlighted. We’d like to change it vice versa, so the parent category will be expanded and the Cash Book category should be highlighted in bold. How can we achieve this?
Hi,
I’ve already replied to your PM. Please check your email.
BTW, you are using outdated version of the theme. Please read the complete changelog thoroughly for all the recent updates first before you update. http://assets.lsvr.sk/lore.wp/changelog.txt
Lubos
Okay, I’ll check the email soon. As I understand, we will lose any customizations in theme files if we update the theme, and we don’t want to lose it.
It depends what kind of customization do you mean. You won’t lose any of your admin settings or content. Any code customization is supposed to be made using the child theme, exactly for the reason to not to lose it upon the theme update. There were some file changes made in the v2.3.0 version, so if you did override any of the theme files via a child theme, just review all those files (affected files are mentioned in the complete changelog) and move all your changes to the updated copies of those files. With recent updates I’ve restructured the theme files for an easier code customization, but I do not plan to make such big changes to files anytime soon again.
Locking yourself from the future updates is a very bad idea. First, I usually do not provide support for outdated versions. Second, you will lose any future bug fixes and new features. For example your issue with the KB widget is something I may address in the future, but if you won’t be able to update the theme, you won’t benefit from a fix for this.
I’ve just noticed that you are not using the child theme at all despite my recommendation to use it in the documentation. So if you did any sort of code customization in the parent theme, you will definitely lose it upon the theme update. And it that case, I highly recommend to move all those customization into a child theme as soon as possible. You will also lose your Appearance / Customizer settings when switching to a child theme and will have to set them again.
Okay, we’ll have a look into transforming a parent theme into a child theme and updating it to the latest version, thank you.
Hi. I’ve updated the theme and created a child theme, following your suggestion. However, you did some major changes to the lore-scripts.js file and I can’t use the additional script I wrote several days ago. We would like to show the toggle button in the sidebar even when the subcategory/article is selected. How can we do this? https://prnt.sc/s1srx4
I will consider adding the toggle button even for active categories in the next update. It is certainly a fair suggestion. Please note that customization is not included in the support.
Hello, I have an issue with how the external articles are displayed. Here is what it looks like on the page (GOT page from Wikipedia is inserted as an example): Game_of_Thrones”,title“}] Help?
just added a second link and they are all displayed on one line.
Hi,
I am sorry but I do not understand what do you mean by external articles. Can you please provide a link where I can see it?
Lubos
Hello Lubos, the site is privately hosted. How can I attach an image to explain the problem?
You can send me a PM and I will reply to your email. Then you will be able to attach an image.
HI,
i Currently have a 3 level menu and i notice that after the third level the subitems of the third level are placed on top of the second level subitems.
Hi,
please share your URL where I can see it. The header menu supports up to four levels.
Lubos
Hi Lubos,
Thanks for the quick response. This is the link http://ecbiz266.inmotionhosting.com/~dapucp5/
You can see the issue in the first menu item.
I got it. I will include a fix in the next update. Meanwhile, you can put this to your custom CSS to fix it on your site:
@media ( min-width: 1200px ) {
.header-menu__item--dropdown .header-menu__submenu--level-2 { left: 100%: }
}
Hi Lubos,
Still the same. Here a screenshot here
I had a typo there, try this instead:
@media ( min-width: 1200px ) {
.header-menu__item--dropdown .header-menu__submenu--level-2 { left: 100%; }
}
BTW, please never use an ”!important” statement in CSS unless you are 100% sure there is no other way to override the CSS. And I assure you that in my themes there always is a way to override the CSS the right way, without the need for the ”!important”.
Hi Lubos,
it works! Thanks for everything and i will follow on your advice.
Hi,
How can i revert this for mobile devices> i try altering this code with a media rule of max width of 768px
.header-menu__item-dropdown .header-menu__submenu-level-1, .header-menu__item-dropdown .header-menu__submenu-level-2 {
left: 100%;
What exactly do you mean by “revert this for mobile devices”? The code I gave you will affect only screens with resolution above 1200px, so it won’t affect mobile devices.
Is affecting mobile for some reason.
This is the website: dapurpr.org
You meant dapucpr.org right?
There is a bug indeed but it is not related to the CSS I gave you. Add this to your custom CSS to fix it. I will include it in the next update:
@media ( max-width: 1199px ) {
.header-menu__item--dropdown .header-menu__submenu--level-1, .header-menu__item--dropdown .header-menu__submenu--level-2 {
left: auto;
}
}
Hello, is it possible to add Vimeo tutorials in these theme? Also, is there a way to make it paid members only? Thank you.
Hi,
1.) you can embed the Vimeo videos in articles content of course (any WP theme will allow you to do that actually). Here is the example with the YouTube video, but it works the same with Vimeo
2.) you will need some sort of 3rd party plugin for that, however keep mind that restricting a part of your site behind a paywall requires an Extended License (that is the same for all themes sold on Envato market)
Lubos
Thank you Lubos, good to know.
Can you please provide me the step by step document to import this project in hostinger.
Hello,
We have successfully installed the theme and are using it. When the ajax search is enabled on the header search bar, it does not return any result, with the F12 open it returns me the message: “You do not have permission to do this action” When I’m on the appearance->customize->headers and enable the ajax search it works on the preview, but when deployed to the site it does not work,
With Kind Regards, Luis
In addition: Would be a “very nice to have” if there is any search plugin that works well with the theme. The thing is we would like to be able to show the relevant excerpts of the search and highlight the words searched in the excerpt. I see that showing the excerpt is an option, but the articles in the knowledge base simply don’t have a excerpt assigned to them, so they only show a excerpt when I manually fill it, is there any plugin that integrates well that could help with showing the “preview” or excerpt of the search and highlight the searched words?
Thanks in advance, Luis
Hi,
1.) there is probably something wrong with your server settings, for example some hosts block access to admin-ajax.php file from frontend, try to check out your hosting settings or get in touch with your hosting provider.
2.) I am sorry but I can’t recommend any 3rd party search widget
Lubos
I just bought your product today and sadly, it will not upload on the server Error message is Installing Plugin from uploaded file: 4492e432-1254-4e1c-ab3a-e265cd788475.zip Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
4492e432-1254-4e1c-ab3a-e265cd788475 – 29 Mar 2020 REGULAR LICENSE
Hi,
this is a theme not a plugin. Please follow this guide on how to install it http://docs.lsvr.sk/lore.wp/#installation-and-setup
Lubos
Hi there,
I have to questions, please:
I would like to have the right side bar knowledge base articles to be organized by date. I have made sure the option selected within the widget but it’s not showing so as I want. See here. https://prnt.sc/roi8qp This is how it is always appearing in the website: https://prnt.sc/roia02
I just want it to show the reverse side, just like in the Demo. https://prnt.sc/roibdk
The second question, what is the link to the article archive page, just like in the Demo?
Thank you.
Best regards, Saber.
Hi,
1.) are you using some kind of ordering 3rd party plugin, for example Intuitive Custom Post Order? Please also note that that option will affect only articles, not categories.
2.) yoursite.com/knowledge-base, it is mentioned in the documentation http://docs.lsvr.sk/lore.wp/#cpt-kba
Lubos
Hi Lubos,
Thanks for getting back to me.
1) No for the plugin, these are the plugins I use: https://prnt.sc/roj0yi
2) I changed the Knowledge Base URL from the Settings / Permalink to https://sqldatabasetutorials.com/sql-db-section but it’s not working.
Would appreciate your help on this.
Thank you.
1.) When you change the Order option to something else, do you see any change? Again, this will affect only articles order. To change categories order, you should use plugin like Intuitive Custom Post Order. I mean you can use that plugin for articles as well, but in that case that Order option won’t work properly (and you should set it back to Default to avoid any conflicts).
2.) are you sure you’ve changed it to “sql-db-section”? Because the current URL is this https://sqldatabasetutorials.com/sql-db/
1) Got you. I installed the plugin you recommended and set the widget to Default but no luck with the category order. https://prnt.sc/rojfue I just want it the same way it appears in the Demo.
2) Here is the setting I have for that: https://prnt.sc/rojhcg https://sqldatabasetutorials.com/sql-db/ doesn’t look the way this page looks in demo: https://preview.themeforest.net/item/lore-elegant-knowledge-base-wordpress-theme/full_screen_preview/16965024?_ga=2.202885841.1366614296.1585429742-2124877507.15619065781.) you need to go to Settings / Intuitive CTO, enable it for Knowledge Base and Article Categories (which you’ve already did) and then go to admin / Knowledge Base / Article Categories and actually reorder them as you want (by drag and drop).
2.) but your archive url is “sql-db” not “sql-db-section”, that is category archive slug. BUT that has nothing to do with how it looks anyway, you need to go to Appearance / Customize / Knowledge Base and change the Archive layout to Category view if you want it to look like the demo.
BTW, if you want to share link to a specific page on the demo, start from this link https://preview.lsvr.sk/lore, sharing it with the Envato frame just leads to a home page (just click on your link you’ve shared and you will understand).
This is amazing—highly appreciated. Just one more question to see if it’s ever possible or not and I should be all set. In the home page, is it possible to add more of these? https://prnt.sc/rojqy7 Let’s say 12 instead of 4 blocks.
You can have as many as you like. Please note that that section can be created using two different ways:
A.) Lore Knowledge Base block – it will automatically display your KB categories and articles.
B.) Lore Sitemap block – this uses a menu, which means you can have any links you want there, even non KB ones. That is actually what you are using there right now since that what it’s used on the demo. Just edit the menu assigned to that block under Appearance / Menus
Actually, there is also a third way – using widgets. Just put a bunch of Lore KB Category Widget blocks inside a Columns block and you can get similar effect. Or create a new sidebar, put widgets inside and then insert that sidebar into page content via Lore Sidebar block. There are just many ways how to create that section. Just choose the one which fits your project best.
There is a tutorial on how main demo home page was created. Even though you’ve already imported that page, I highly recommend you to read it http://docs.lsvr.sk/lore.wp/#front-page (as well as the rest of the documentation).
Awesome, al good. Before I let you go, aren’t https://sqldatabasetutorials.com/sql-db/ supposed to show all categories in there? If yes, how? If not, do you recommend me to create a new page and use the Lore Sitemap block for example?
Thank you.
Yes, I’ve noticed that not everything is displayed there for some strange reason. Try to go to Appearance / Customize and set Posts Per Page and Category View Post Limit both to 0. If it won’t help, then try to create new top level category with some articles. Maybe something went wrong during the import, but your own content will hopefully display correctly.
You certainly shouldn’t use Lore Sitemap for your main archive as the breadcrumbs and many other links will lead to your default archive page anyway, so that won’t do it. The main archive page should display all your categories. I will be definitely looking into this if you won’t figure out yourself what is causing it not to. But it is way too late over here, so I will be back with you Tomorrow.
Hi, thanks for your great support. My bad, two of the categories were empty, means without any articles assigned to them that’s why there weren’t there, sorry. Now all is good. Promise this is my last question and thank you in advance:
How can I add/modify the icons in each published category? https://prnt.sc/rok3wk
Just edit the category under Knowledge Base / Article Categories and add the icon class into Category Icon field. Here is the list of icons.
However, please note that for categories in the Lore Sitemap block it won’t work like that, because technically those are not categories but just some links. Please read the front page tutorial to learn how it is done for this block (the info is right in the first screenshot) http://docs.lsvr.sk/lore.wp/#front-page
Impressive. Thank you so much. I am very happy with my purchase and will start working on that. Will recommend you guys whenever I get the chance. Thank you for the great support and stay safe. From Tunisia.
PS: I tried the icon thing but it’s not showing up: https://prnt.sc/rokgot I tried with some codes.
Please discard above message. All good. Thank you once again.
Yeah, you need to add a class (name) not the hex code.
Hi,
How do I get rid of this: https://i.imgur.com/RKCMT4r.pngIt doesn’t show any data. - How do I make it to work? - How do I edit it to may be just show plain text like “Welcome to knowledgebase”?
Hi,
have you imported all demo data? It seems like you’ve imported just pages. Anyway, I assume this is a demo Dashboard Home page, in that case go to your Admin / Pages and select Dashboard home. and edit that page using the default block editor. Click on each of those blocks and select which category to display (you may need to select different category first, then select the previous one if it doesn’t work).
Lubos
breadcrumbs
I think that my issue is related to Breadcrumbs and how it shows the First category instead of the category that you are under. I just want to confirm that there is no way to show the “real” path.
Repro steps:
1) Start from this url. https://www.enhansoftknowledge.com/knowledge-base-category/ssrs-local-accounts-and-groups/
2) Notice that we are under SSRS category. 3) Select Members of a Local Computer Group article. Which is within BOTH SSRS and Power BI
4)Now notice that it redirects you to the Power BI Category.
Is there a way to kept it under the SSRS category?
Hi,
I am sorry but in situation like that, the first category is picked as the main category.
Lubos
thanks.
Hi, How can I activate the dashboard mode for the home?
Hi,
it is not about activation, that is a page. If you haven’t imported the demo content then you can either import just the pages (upload pages.xml from Demo Data folder from the full package under Tools / Import) or create if from the scratch. It is just a bunch of LSVR KB Articles Widget blocks, Lore FQ block and then LSVR Knowledge Base widget, LSVR KB articles widget and LSVR Posts widgets in the sidebar.
If you are using the default block editor, then you can simply paste this code (you need to switch to a Code Editor under “dots” menu in upper right corner, then close it after you paste the code). You will of course have to edit those block to match your categories. Then don’t forget to crate a new custom sidebar under Appearance / Custom Sidebars, fill it with widgets mentioned above and assign it to your page.
Lubos
Hi We are pasting the icon class but it doesn’t work. For example, for the second icon, we tried with ‘icon-search’, ‘search’ and ‘f002’, and nothing occurs. Is there any problem? What letters do we have we to paste?
Hi,
icon-search should work. Please share your URL where it is supposed to appear once you add that to a category.
Lubos
Hi,
I have activate all the plugins but when I try to put an icon in the knowledge base category, vía the shortcode, it doesn’t appear in the front page.
Is there any tutorial or video to learn about the adding icon process?
Kind regards
Hi,
you should add just an icon class, not the whole shortcode. Shortcode is used for the content editor, not for the fields.
Lubos
Hello, I have a couple of questions:
1) Is there a way to use a different icon for certain articles? 2) Can I format the titles and breadcrumb so they’re justified left, rather than centre?
Hi,
1.) you can change the post format for the article (in the right panel under Status & Visibility when editing the article), this will also change its icon. If you need something even more specific, then that would require some deeper code customization
2.) sure, just use this CSS:
.main__title,
.breadcrumbs { text-align: left; }
Lubos
That all worked perfectly, thank you. I might have completely missed it, but can I have the sidebar on the left for the blog?
Sure, just change the position under Appearance / Customize / Standard Posts (or for any other post type under its particular submenu).
