422 comments found.
short code in Category
I’m using WPDataTables to add dynamic version numbers to a category page. I notice that when I insert the shortcode that the table is not displayed. What do I need to change to allow the table to be seen?
For example: https://www.enhansoftknowledge.com/knowledge-base-category/enhansoft-reporting/Hi,
where exactly you’ve added that shortcode? To the category description?
Lubos
yes that is right.
Unfortunately, it seems that the description doesn’t support shortcodes. This is a WordPress limitation so you will have to hire a developer to customize it for you.
thanks.
Hello and thank you for this Theme,
a small change request : ) Can you add under: LSVR KB Articles >> Oder = By modified, newest first
Thank you.
Hi,
noted. I will take a look at it in the next update. Thanks for feedback!
Lubos
Hi, I just bought your theme. By importing all the demo content and then downloading ELEMENTOR, I am unable to use elementor to modify the home page. The elementor item doesn’t pop up in the top bar like I always did.
In reality it hasn’t even happened to me that the demo data I don’t understand the images ….. In reality it has never happened to me that the assistance (which I also extend for 12 months) is a simple box of text …. However this is another matter.
I look forward to feedback
Thanks
Hi,
the demo content was created using the default WordPress block editor (Gutenberg). If you want to use Elementor instead, you will have to create the homepage from the scratch. Just follow the tutorial in the documentation. While the tutorial is done via the Gutenberg editor as well, all the mentioned elements are also available in the Elementor. It is really just a matter of a different interface. The default front page consists only from two elements anyway: Lore Sitemap and Lore Posts, so recreating it in Elementor is a mater of just few minutes. http://docs.lsvr.sk/lore.wp/#front-page
Ad assistance: you can also send me a PM and I will reply to your email if you prefer it that way.
Lubos
Hi, I am interested in purchasing your Elegant Knowledge Base WordPress Theme, but I just wanted to ask whether this theme supported embedded links to articles i.e. something similar to this https://paper.li/ruinabadguysday/1557668208#/ where I can embed links and it takes me to the direct source, so instead of having the entire post there would be a box which when clicked would take me to the source of the article. Does this theme support this feature?
Hi,
I am sorry but there is no such feature, but I am sure that it is something which should be possible to do via a 3rd party plugin, for example this one: https://firstsiteguide.com/link-posts-pages-external-url/
You can simply test it with a free WordPress theme like TwentyTwenty and if it will work as expected, it should work with the Lore or any other theme as well.
Lubos
Hi. If we want to use this theme completely AMP on mobile, is there support? Can you support this issue? (about how to install which add-ons)
Hi,
I am sorry but this theme is not compatible with AMP and there are currently no plans to add it in the near future.
Lubos
Can’t it be converted to AMP even via plugins?
I have honestly no idea. I do not have any experience with AMP.
Hello,
I have a question about translation and I hope you can help me!
I am using Lore theme on our webpage (support.ethosdrive.com). I will need to translate our page (support.ethosdrive.com) to different languages and I installed WPML plugin for this (we have a license for it).
I managed to make translation for the pages and Knowledge Base articles/categories, however I do not see a way to translate some elements such as the title on the knowledge base (support.ethosdrive.com/knowledge-base) or the text inside the search bar.
Is there a way to make those elements translatable?
Best,
David.
Hi,
you should be able to translate them under WPML / String Translation. However, please check out the WPML documentation to learn exactly how to translate strings which are editable via Appearance / Customizer.
Lubos
Hi there, I am looking to see how to get each of the posts to be displayed under a specific category. I installed the LVSR Knowledge Base plugin, but it isn’t showing up under the widgets tab. What do I need to do?
Hi,
do you mean like in the left sidebar on this page? That is done via LSVR Knowledge Base widget which you can add to your sidebar under Appearance / Widgets.
Lubos
Hi,
I just updated to the latest version (v2.5.2), and I would like to select a specific parent category for LSVR Knowledge Base widget, as mentioned in the changelog. However, I do not see the possibility to select a category, when I edit the widget in Appearance -> Widgets
Hi,
have you updated the LSVR Knowledge Base plugin as well?
Lubos
Ah, not yet. That did the trick.Thanks.
Hello, We want to use your question and answer plugin on our website. Does it allow us to use the plugin without the theme? We already have a theme for our website and only want to add the plugin and customize it’s look to match our existing Wordpress template.
Hi,
you can use the LSVR FAQ plugin to add the FAQ post type to any WP site, however, all the front-end styling is managed via the theme itself so the plugin alone probably won’t be very helpful unless you can extract all the front-end stuff from the Lore theme and put it somewhere in your child theme for example.
Lubos
To confirm we can make the plugin match our colors, branding and fonts? Or just color and branding? We already purchased i and here’s what your web guy said:
“It looks like you have to use the theme that comes with these LSVR plugins in order for the plugins to work. I installed them, but the pages aren’t showing on the front end. I think it’s because the theme templates are not there. The documentation doesn’t say anything about being able to use the plugins independently, so I’m thinking that’s not going to work.”
Right, you should copy FAQ post related page templates as well from the Lore theme to your child theme. This is definitely a work for a WP developer though. That plugin was not meant to be used with a 3rd party theme with all its bells and whistles. The point of having it as a separate plugin is just so you won’t lose access to your posts when you switch a theme. But actually making it 100% work with a 3rd party theme will require some additional work. It certainly can be done, but you need a skilled WP dev to pull it off.
First, thank you for such detailed documentation. It is really helping us as we set up the site.
For some reason, all the text on the site is in italics and I have no idea why. This is a brand new website and I have installed the child theme that came with the theme. Could you please help?
The site is: https://faq.faisalkhan.com/
TIA
Hi,
you have unclosed EM tag in your page title.
Lubos
Oh. Facepalm Thank you!
A few more questions:
1. How do I get the “Dashboard” homepage? https://preview.themeforest.net/item/lore-elegant-knowledge-base-wordpress-theme/full_screen_preview/16965024
2. Is there any way that the Knowledge Base Page can be edited to change how it looks for example to add a sidebar or change the order of the categories etc.? https://faq.faisalkhan.com/knowledge-base/
3. On the main home page, my category titles don’t show the article names underneath like it does in the preview of the theme. Did I mess something up here?
TIA
1.) easiest way is to import the demo pages http://docs.lsvr.sk/lore.wp/#demo-import-manual
2.) sure, you can set the sidebar under Appearance / Customize / Knowledge Base
3.) here is the tutorial on how the main demo home was created http://docs.lsvr.sk/lore.wp/#front-page
Please read the whole documentation thoroughly, everything important is explained there http://docs.lsvr.sk/lore.wp/
Thank you for your reply.
I have not imported the demo pages. So the hard way is to manually add the widgets that are in the dashboard demo? Could you tell me which ones have been used there, please?
You can import pages only. It is only few of them so you can easily remove the rest (please check out the documentation about the manual import I’ve shared the link in my previous reply).
The dashboard page contains just four LSVR KB Articles Widget blocks, Lore FAQ block and bunch of headings and separator blocks. Plus sidebar with LSVR Knowledge Base widget, LSVR KB Articles widget and LSVR Posts widget.
Thank you for all your help.
Hi Lubos, i have another question… When i put in an image in a database article i set it to align to the center, but the image is always shown at the left when the article is published. Is this programmed within this theme or is there a way to center it?
Hi,
please share your URL where I can see it.
Lubos
Try to add this to your custom CSS:
.aligncenter { display: block; }
Yes! now it works. Thanks
Hi, is there a way to define the page width? IO want it to use more space so it should be wider than normal. Is this possible? Thanks
Hi,
sure, just use this CSS:
.lsvr-container { max-width: 1600px; }
Lubos
Thanks! 
Hi,
Is it possible to edit the formatting of the design to display the categories of the questions rather than the questions listed out themselves? For example, a user could click on a category called “Podcast Tech,” which would direct them to all of the questions that fall under that category.
Hi,
by questions do you mean FAQ posts? If yes, then just put LSVR FAQ Categories widget somewhere in the sidebar or some page and it will do exactly that. Or add your FAQ categories in the menu, whatever you prefer.
Lubos
hi, it seems that your knowledge base only supports two levels depth. i would need to have at least four levels of depths and ideally more than one knowledgebase – is that something i can achieve with your theme? also, i would like on-page navigation within kb documents and change the position of the breadcrumb (is that possible to do with elementor or gutenberg?). thanks!
Hi,
ad depth: there is no limit on the depth, but after fourth or fifth level there is simply no visual clue. But you will be fine with four levels.
ad multiple KB: that’s unfortunately not possible
ad on-page navigation: not exactly sure what do you mean by that
Lubos
hi lubos,
thanks for the quick reply.
- good to know that 4 levels of depth will work. - it would be okay for me to work with just one KB if I could hide the top level (please see here: https://prnt.sc/umiz6t). Is it possible to remove the term ‘knowledge base’? - the on-page navigation works with anchor links. Ideally it would show in the KB navigation and the navigation would be floating as the user scrolls down. (I know I can make it work with elementor pro, just wondering if it works here out of the box).
thanks,
uniq42
That sidebar widget will always display all categories. You can’t hide them without some CSS. However I am considering an option for choosing the root category for this widget, so only children categories/articles will be shown. Can’t give you any ETA on that though. But that will affect only this specific widget, you will still see all the categories on the archive page for example.
You can of course remove or change “knowledge base” text from this widget.
There is no built in floating page navigation, but I imagine there should be a 3rd party plugins for that.
thanks, i guess it’ll be better to set up a custom template with elementor pro then.
is it possible to add the table of contents widget above the KB navigation or will that require custom development?
Also, we can talk in Slovak 
I guess that you would be Slovak since the your website is .sk
Presne tak:)
Super Dakujem
Hello!
I’ve purchased Lore theme and I’d like to make my home page look like this layout: https://preview.lsvr.sk/lore/dashboard-home/?large-header-search=true
I have no idea how to achieve that, I’ve spent some time already figuring that out.
Could you please help me out? Thank you Marek
Dobry den,
no najjednoduchsie to dosiahnete ak si skratka importujete demo stranky (staci pages.xml, nemusite komplet demo). Tu je navod na manualnu instalaciu demo dat.
Cela tato stranka sa sklada v podstate len zo styroch LSVR KB Articles widgetov a Lore FAQ bloku. Tie nadpisy a oddelovace su spravene priamo v editore cez defaultne bloky (Heading a Separator). Plus este sidebar kde je LSVR Knowledge Base widget, dalsi LSVR KB Articles widget a LSVR Posts widget.
Lubos
Zdravim!
dakujem – import zafungoval, no este by som mal dodatocnu otazku. Neviem ci mi nieco uchadza.
Po importe som v customizacii v Homepage settings vybral Dashboard page. Zda sa ze to zafungovalo, no 3. stlpec je prazdny 
Viz. https://imgur.com/a/JDyNbFV
Je tam nieco, co mi uchadza?
Dakujem, Marek
Ten treti stlpec je sidebar, to nie je sucastou samotneho obsahu stranky. Treba vytvorit sidebar, vlozit do neho LSVR Knowledge Base widget, LSVR KB Articles widget a LSVR Posts widget a nastavit ho pre danu stranku vid dokumentacia http://docs.lsvr.sk/lore.wp/#sidebars-widgets
Pripadne importovat aj widgets.wie a customizer.dat podla navodu v dokumentacii http://docs.lsvr.sk/lore.wp/#demo-import-manual (cast Manual Customizer Settings Import a Manual Widgets Import).
Hi, is there a way to set the Knowledge base page as default landingpage in Wordpress?
Hi,
I was wondering if it is possible to select what categories and articles you want to show in the sidebar? Right now the LSVR Knowledge Base widget show all categories and articles.
I am trying to use the top menu to allow the visitors to select between three main topics, and then I would like to be able to show only the relevant categories and articles for the individual topics.
I am trying to use categories to segment the sub-categories and artickels, but I have not figured out how to only show specific sub-categories and articles in the sidebar.
If you want to take a quick look, you can find the site here: http://agnitioportal.wpengine.com/
I hope you have an idea on how to set this up if possible.
Best regards, Casper
Hi,
I am sorry but the LSVR Knowledge Base widget currently does not have an option to display only specific categories, but it is a good idea and I will consider adding it in the future updates. Thanks for the feedback.
Lubos
Thank you for the quick reply.
I hope you will consider adding this to a future update.
I would also like to suggest the ability to use a rich-text editor (WYSIWYG) for the Category description.
Category description is a core WP feature, you can try this plugin to do that.
Great. Thank you for the suggestion. That worked perfectly.
Hi
(sorry for my english)
I have encountered a problem since switching to version 5,5 of wordpress. I have the following message displayed on the homepage of my site using the theme :
Notice: rest_validate_value_from_schema est appelée de la mauvaise manière. Le mot-clé « type » du schéma pour peut uniquement être l’un des types natifs : array, object, string, number, integer, boolean, et null. Veuillez lire Débogage dans WordPress (en) pour plus d’informations. (Ce message a été ajouté à la version 5.5.0.) in /home/ocaratt/www/wp-includes/functions.php on line 5225
And another one in the admin
Notice: register_rest_route est appelée de la mauvaise manière. La définition de la route de l’API REST pour wpstatistics/v1/connection n’a pas l’argument permission_callback nécessaire. Pour les routes de l’API REST qui sont destinées à être publiques, utilisez __return_true comme rappel de permission. Veuillez lire Débogage dans WordPress (en) pour plus d’informations. (Ce message a été ajouté à la version 5.5.0.) in /home/ocaratt/www/wp-includes/functions.php on line 5225.
With the oldest version of wordpress, no problem
Can you help me to fix that ?
Best regards
Gregory
Hi,
please update the theme to its latest version (2.5.1) and do the same for LSVR plugins.
Lubos
Hi! Is it possible to import posts to your theme? I have already been using Echo Knowledge Base for a knowledge base system currently, but are more fond of your theme and whish to move into that.
Thanks in advance!
Hi,
theoretically yes. It depends on in what format are your existing KB posts, but I assume they are either standard posts or a custom post type. There are 3rd party plugins which allows you to change the post type, so you should be able to change it to the custom post type used by Lore. This is actually something you will have to deal with when switching to any other KB theme or KB plugin.
Lubos
