214 comments found.
Theme demo is not working.
Hello,
We have just moved our hosting. So it was shortly disabled. It’s fine now. But some of minor options or images are missing. We will add soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I would like to know if in your template, the user can upload all kinds of content so that another forum user can download it. As pdfs, ppt, zip, ... You can enter a published post and a button to download content appears with the files mentioned above.
Thanks.
Hello,
We currently don’t have this feature. You need to customize it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi.
I have seen that there are several Wordpress plugins such as WP publication archive and others, which allow the user to upload all types of files. I want to know if with these plugins, in your template the user can upload the files that other users can later download. And if you can do it from the front end of your template user. Not from the back end of Wordpress.
If not, you could program it so that it can be done. What would it cost?
Thank you.
Regards.
Hello,
It seems to be possible. But we still need the details. Can you please have a look at this page and fill out your information? https://intro.wpjavo.com/theme/premium-service/Thank you,
Rob
404 errors on demo site!
Hello,
It was shortly under the construction. It works now.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
hello, “404 OOOPS! PAGE NOT FOUND SORRY, THE PAGE YOU HAVE REQUESTED HAS EITHER BEEN MOVED, OR DOES NOT EXIST. every page on demo!! i want to take a look!! thanks!
Hello,
It works fine. It was shortly disabled.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, please tell me how to use a demo template. I would like my website to look like the demo above that you are advertising.
Hello. I am waiting for your response and support.
HELLO?! Waiting for your response and ‘support’.
Hello,
It was around 12 am. You basically need to contact our support team. We are not a support team to assist tech issues.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Thank you. I got it.
Excuse me but I’m not interested in making the navigation menu myself. I want the navigation menu as advertised in the demo. Please provide clients with complete demo instead of instructions to get the demo without the navigation menu. That’s it. Please provide what you have sold me. Thank you.
And I don’t want another hurdle, delay or repeated instruction.
Also I bought this theme on 13 August and that is exactly then when I should have had a navigation menu by rather than spending two weeks trying to do it myself.
Hello,
It’s not making the navi by yourself. You just need to click few options to set the menu.
This is what everybody does and we didn’t find anyone were having hard time for 2 wks to select a few clicks by our doc.
If you read the doc, you just need to select a menu and it shows.
Please talk to our support team for the details. Unfortunately, they can’t read this.
Thank you,
Rob
Good day, please may you tell me whether or not you are able to set-up my website according to my specifications and how to go about doing so.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I am not sure what you mean. I think you are looking for an advanced option. Please have a look at our demo. That’s what you saw and purchased. also we provide.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I would like you to set up my website for me? Please tell me what you don’t understand? I have posted on your support site by submitting a ticket and I have not heard from them. I have been struggling to set my website to look like the demo. Your support team is also unable to ‘understand’ or ‘assist’ me. Which is why I am asking you how I can go forward to have a complete website ready to publish and use?
Hello,
I have passed it to our support team to have a look. However, our support team have been giving you the proper way to install and import demo data. ( https://prnt.sc/q9y1f6 ) , ( https://prnt.sc/q9y1t8 ) and more.
These are all what our clients have been done successfully.
As our support team assisted and adviced you, you should follow the doc and check the initial settings. Please understand that installation service is not included.
Our support team will get back to you. Please understand that it’s late night here.
I hope you solve your problems soon.
Thank you,
Rob
Good day,
As I mentioned in my previous message:
I would like you set-up my website to look like the demo you are advertising and inform me on how I can go forward in order to do so.
All I require from you is to tell me exactly that and only that. Clearly and sensibly.
I have clicked the link that you have sent me and I already filled out that form before I messaged you, with no response, solution or result.
I NEED MY WEBSITE TO BE SET-UP FOR ME WITH NO FURTHER DELAY.
How do I pay? Where are the banking details? I want to pay it. I will even pay double if that means you will do it. I need it done. Do you understand? Are you going to assist me? Am I ever going to have this website set-up? My livelihood depends on it.
Hello,
We have checked your email and found that we have replied to your email.https://prnt.sc/qo7gs3
Our dev team wanted to have a look at your site first. But you didn’t reply back.
Can you please check your email?
Thank you,
Mike
Please check my email for information with regards to accessing my site, setting it up and a request for banking details.
Kind regards.
Would this be suitable for a ‘people directory’, to include information, qualifications, cv, etc like linkedin?
Hello,
It depends on how you use. We use BuddyPress for communication. So you need to have a look at BuddyPress options if it’s possible for your project.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Is it compatible with elementor pro?
Hello,
Our demo is built by free version of Elementor. You can still use Elementor Pro for extra features.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, i installed the theme on my server but it appears to be broken. It is just a blank screen: http://gocompanion.co/admireme/
when in installed the recommended plugins that was recommended, im getting a “site is experiencing difficulties” message
Hello,
You might have missed something. The PHP version should be 7.3.x as WordPress recommended.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Please don’t forget to provide them a temp admin account or FTP access information to check and assist yours quickly.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Just wondering, with V2 of Lynk’s when using Buddypress if you upload a image, it does not show in the activity river for Buddypress. Even your theme demo does not show images from your theme demo website. Is this going to be fixed?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
if you are talking about a cover image issue, it has been fixed and it will be added in the next update.
If you have more question, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
I quite like this theme. Can I customize the interface image? Can I use the demo?
Hello,
I am not sure which image you are talking about. If you are talking about background images, you can simply replace them to images you like.
They are all sample contents we created for you. After you import demo data, you can replace them.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, your team is not responding the support requests. I can’t waste any more time going forward with this theme. Even I purchased the installation service that was not started yet.
Please refund my theme and installation service charges.
Hello,
We have checked your tickets. You have never left any tickets ( http://prntscr.com/nizlzc ) and we didn’t find any history of your payment for the installation.
Please contact us for further issues. If you can’t login our support site, please contact us via email. ( javothemes@gmail.com )
Thank you, Rob Javo themes
Javo Themes Useful Links Support site : https://javothemes.com/support/ Documentation : https://javothemes.com/doc/ Customization / Setting service : https://javothemes.com/support/customizing-request/
Hi,
Does it allow to create pages like facebook page ?
I saw you already added directory listing in this.
Can you also add real estate buy/sell/rent here in community website ?
And can you also add poll/survey like in facebook ?
I really will buy after you add in .
Rgds,
Hello,
This is based on BuddyPress. If BuddyPress has the page options, you can try. But it’s your work to do. We assist you to make your site like our demos.
Unfortunately, we don’t have any real estate features.
Please have a look at our demo sites. We can assist you to make your site like our demos. If you have more issues o specific features, you need to customize them. or you can also talk to our developers as a paid service.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Is this real estate feature your product ?
https://themeforest.net/item/javo-house-real-estate-wordpress-theme/7508133
Can you integrate it with this theme ?
Hello,
These are different category and this theme doesn’t have real-estate features.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi, just wanted to know if this theme will work with open street map instead of google maps?
Hello,
Unfortunately, it supports only google maps at this moment.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
i am looking to add event and social links but not able to find them anywhere,can you let me know where to find them.i want to build exactly like demo
Hello,
If you want to add an event, you can add the event calendar plugin. If you see Elementor, there are widgets for social links.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello,
I’m interested to buy,
But when I see the demo site, most pages(even first page after login) seem 404
Please check it?
404 OOOPS! PAGE NOT FOUND SORRY, THE PAGE YOU HAVE REQUESTED HAS EITHER BEEN MOVED, OR DOES NOT EXIST
It was a permalink issue. We just reset and works fine now.
Thank you,
Rob
is it possible to use woocommerce booking plugin in in order that each user is able to post some availability for a business meeting?
Hello,
Yes, it works with WC booking plugin. If you want to place the booking form in each listing details, you need lava booking connector addon.
https://lava-code.com/directory/product/booking/Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
ok and what about Woocommerce product vendor? is compatible? and the integration between woocommerce and product vendor are compatible on your theme? do you also have some plugin for instant messaging?
Hello,
Yes, it works with WC product vendor with a lava plugin ( https://lava-code.com/directory/product/wc-vendor-manager/ )
We don’t have instant messaging plugins or feature. But you can find a lot on google.
Thank you,
Rob
where is Visual Composer gone? I hate Elementor, cause it´s not user friendly without pro 
Hello,
You don’t need to have Elementor Pro. But it’s just good to have it. Our demo was built without Elementor Pro. There are so many widgets.
I believe Elementor is better than Visual Composer.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Well… first of all i like what i see with your theme for the most part… i read through all the messages on here…. and noticed that you said this theme uses elementor and how its better, etc…. but on your advertisement for this theme it says visual composer which i assume is wpbakery…. can you verify which that you are using…. i prefer wpbakery. i also have a couple of other questions
1. i would like to add a forum… the one you guys have showing for this theme is a mess in my opinion. do you know if bbp style pack plugin will work with this so that i can make it look more like https://socialize.ghostpool.com/forums/
2. is there a plugin or can you guys help me figure out where the code is to fix the profile page…. like make the profile header not so tall
3. can this be a three column site… with profile menu on the left … activity in the middle…. widgets/ads/etc… on the right
4. can the header be made sticky and a little thinner
5. can social follow, add friend tabs be added to the profile header?
6. can live messenger be add with a plugin and a tab for it be added to the profile and a link to the messenger added to the header?
7. do you have a demo login so i can get a better feel of things?
8. do you have an email address i can contact to dicuss custom work?
Hello,
It works with Elementor. We believe Elementor is better.
1. We are not sure if other packs will work or any other plugins.
2. We don’t have. You need to find a plugin for it. It’s not also buddypress option.
3. Unfortunately, we can only assist you to make your site like our demos. I believe it’s possible. But you need to try and work on it. or hire someone to do the custom work.
4, 5. 6. We don’t have the option. Please understand that we are using buddypress plugin. it doesn’t have these options. if you need, you should find a plugin for them.
7. We will make one in near future.
8. You can fill out this form ( http://javothemes.com/support/customizing-request/ ) for customization work.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi, How to download lynk version 1.0.9 ?
Hello,
Please contact our support team. They will provide you the old version.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
I can’t contact the support because my licence is expired, I want just to download a old version.
help me please, I have already purchased, I just want to have the version 1.0.9
Hello, you need to extend your support if it’s expired by Envato policy.
However, we will assist you via email this time ( javothemes@gmail.com )
Please understand you need to extend if you need to get proper support.
Thank you,
When Lynk will be Compatible With buddypress 4.1.0 ?
Hello,
I think you missed something. And now sure why you think it’s not compatible. Because we didn’t find any support tickets or any words from you.
It’s already compatible with 4.1.0. Please have a look at our demo. http://postimg.cc/hzy4ffQT It works fine now.I found your rating. It would be very appreciated if you talked to us before you leave a negative feedback. It hurts our sales. Sales are important for us to keep working on this product.
If you have more questions, please post it on our support site. our support team will assist you (except weekends, holidays).
Unfortunately, (As you see a notice,) we are off until this Wednesday due to a local holiday. Our support team will assist you ASAP.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, I use version 1 of the theme. With version 2.9 of the buddypress, I have no problem. If I upgrade to version 3 or +, my users can not add other contacts to friends, I looked at the code and noticed that there is a slight difference in the treatment of the addition and removing friends. In version 2.9, this is a file where both functions are present, in version 3 or +, the two functions are separated into two files and put in a directory.
You are using all old versions. You need to down grade for plugins. Or upgrade to all plugins or themes to the newest version.
