214 comments found.
Is this theme compatible with any event registration plug-ins?
Hello,
Unfortunately, we haven’t tested any event plugin. you should find a plugin for it. Or we have a new version. There can be possible.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello,
How would I add the grid items? I would like to make the whole image clickable instead of displaying the link icon in a circle. It looks like there’s no option when customizing the grid?
Thanks
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
If you have more questions, could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Does your theme support Chinese username?
Hello,
It’s based on WordPress, Buddypress, BBPress. if they are support Chinese, it works fine. We believe it’s fine.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi, I have a question about posting new posts. Users can post updates and for this task you are using the buddypress plugin. In the demo I just see the title and description field, category selection and to choose images. Is there an option to give users more controll about their post with an WYSIWG editor, like there is in the WordPress backend > set different h-tags, set text bold, etc.? Thx!
Hello,
Unfortunately, we don’t have more options. You need to customize the front end form. only backend form can possible to add more tags.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
After my wordpress automatically updated to 4.9.x The theme no longer works it throws out these errors.
Deprecated: Function create_function() is deprecated in public_html/wp-content/themes/lynk/library/widgets/wg-javo-recent-photos.php on line 164 Deprecated: Function create_function() is deprecated in public_html/wp-content/themes/lynk/library/widgets/wg-javo-recent-post.php on line 190 Deprecated: Function create_function() is deprecated in public_html/wp-content/themes/lynk/library/widgets/wg-javo-contact-us.php on line 110 Fatal error:
Pre 4.9 Worked fine. Can you confirm its fixable?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? Our support team will assist you (except weekends, holidays).
Please provide them your site information ( url, a temp admin )
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi, is this theme support Google AMP?
Hello,
Unfortunately, It’s not supported. We use our own.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello, I couldn’t login to the support site and therefore sent an email to javothemes@gmail.com. Would you please advise on the issues? Many thanks in advance. – frankcc
Hello,
I was told that our support team contacted you. I hope it solves soon.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello! Can users add video, not from Youtube?
Hello,
Unfortunately, there is no field for video. You may need to add the video link in the description area.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello,
If i bought this theme can i before using it on my public wordpress domain, can I use it on my private domain for testing ?
It’s up to you. you can have a developement server and change domain later.
But you need to have a look at WordPress changing domain doc and work on it.
https://codex.wordpress.org/Changing_The_Site_URLFYI, we can’t assist this settings.
Hi,
Any new updates coming, Lynk Core plugin cause problems on portfolio and WPBakery Page Builder and Ultimate Addons for WPBakery Page Builder keep asking for product keys.
Hello,
You may misunderstood about licence. It’s not related with our core plugin.
You can search about extended licence in Envato forum or documentation.
https://envatohosted.zendesk.com/hc/en-us/articles/115001437425-Plugin-asking-for-registration-or-update-How-Do-I-Activate-My-Bundled-Plugins-You don’t need to add licence keys.
We will add the newest version in next updates. If you need to get earlier, could you please post it on our support site? Our support team will assist you (except weekends, holidays).
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
In some cases leads to slow execution and I contact my hosting service. The reason they gave me feedback is the theme’s authorization server or API server firewall blocked communication, causing severe timeouts. What the hell? Are they or are you kidding me?
Hello,
We don’t have API firewall blocked or any authorization in our theme. Buddypress or BBpress also don’t have such a system. There are many people are using Buddypress, BBpress with WordPress theme. There are no authorization or API for it.
You may misunderstood it. It can be plugin issues or your server issue.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
hi i imported demo content and expected it be same as your Demo 1. But it doesn’t display all the groups and members along with main menu. Please let me know how to display all
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
FYI, groups, friends are all sample data. It doesn’t import. if it does, users need to remove them all. Please talk to our support team. they might have a tool to add bulk data.
Could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi, I’m very fond of your demo: https://demo2.wpjavo.com/lynk/home-mag-dashboard/ It would help me set up my website, but I’m having trouble logging in to your website to see the settings. Could you help me set up this format on my website please?
Hello,
Do you mean you want to login our demo sites? unfortunately, we don’t provide demo site to access. If you have any questions, you need to contact our support team.
Could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I did.. need some help quick, thnx in advance friend!
You told me you were gonna help, but you barely reply to my mails??
Hello,
We have checked your tickets and email. But we could not find your reply.
This is the last ticket you have left. https://s15.postimg.cc/jauhhzzij/screenshot_1764.png There is no email from you. In fact, you should use our support site for better service.Please reply on your ticket.
Thank you,
Rob
Hi Dear
RTL Ready??
Hello,
Unfortunately, it’s not ready yet.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Your preview link is broken… 502 Bad Gateway
Please check it works fine.
Considering this theme. Does it allow for user management/approval of users?
Hello,
We use buddypress plugin for this theme. It doesn’t have the default option. however, you can find some plugins or register activity option.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I have reported an important issue about a fatal error related with the undefined function bp_is_user_forums() that it seems is no longer in the buddypress core. They should update the theme code…
I hope for the support comments about this.
Thanks and regards
Hello,
You may need to talk to our support team. That might be from buddypress new version and we have updated the new version for it. Please download it. if you still have the problem, please contact our support team.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Can’t update theme: Getting this error on Envato Market: Update Failed: Update package not available.
Hello,
That might be a temp problem. As you may know, we don’t handle the download system. Envato handles downloading system.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
It’s only happening with your theme. I have 20 sites, only your theme isn’t updating with Envato Market. Plugins are becoming outdated that came with your theme and I need the update with the Child Theme.
We are not sure what’s going on. The download link is not what we handle. It’s “Envato system”. Please try again and if you still have the problem, you need to contact Envato support team.
I had to deactivate all plugins except the Envato plugins to get the update to work, and I only had the required plugins. So, your theme in conjunction with required plugins and Envato plugins ere not working. I DO HAVE A REQUEST. Could you please update Visual Composer and WP Bakery in your theme package? It is always behind. Thank you.
We don’t use Envato plugin. It seems to be something wrong. Please download the newest version. If there is still old version of plugins, they will be added in next update. VC is a little bit old one ( they have 2 minor updates )
Almost a year and still not fixed “My Menu” in mobile view…........
Hello,
This theme has not been a year yet. You should talk to our support team for this issue and get the detail.
Could you please post it on our support site? Our support team will assist you (except weekends, holidays).
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
work it with the new buddypress 3.0?
Yes, it works.
