214 comments found.
hello,
just a question. will you add a better arrangement for buddypress profile fields. Adding some fields looks confusing, cause titles are really big and fields too
I have passed it to our support team. They will answer you in your ticket.
I have just tried to install child theme and am getting same error, that index.php file is missing.
Ie:
Installing Theme from uploaded file: lynk-child.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the index.php file.
Theme installation failed.
Hey fam. Solved this for myself pretty quickly.
You are missing link in the style.css file. Need to include:
Template: lynk
So it looks like:
/* Theme Name: Lynk Child Theme URI: http://demo1.wpjavo.com/lynk/ Description: Lynk Child Theme Author: Javo Team Author URI: http://javothemes.com/ Template: lynk Version: 1.0.0 License: GNU General Public License version 3.0 License URI: http://www.gnu.org/licenses/gpl-3.0.html Tags: one-column, two-columns, left-sidebar, right-sidebar, custom-header, custom-menu, editor-style, flexible-header, full-width-template, microformats, post-formats, sticky-post, theme-options, translation-ready Text Domain: jvfrmtd-child */
Formatting got stripped in my comment but you get the idea..
Hello,
Thank you for your report. I will pass it to our support team to implement in next update!
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
hi, How to increase WP_MEMORY_LIMIT to 128? I’ve already made it 256M in either wp-confirg and php.ini but there nothing changed in theme wizard.
Hello,
If your memory is 256M, it’s enough. If you have installation problem, please feel free to fill out a free installation form to assist you. You can find it on our support site.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
hi there sir, there is no any ads display places, one can not monetize the site by affiliate marketing how to do?
Hello,
You can add blocks on pages and add your script there such as google adsense, etc. You can also use a text widget for sidebars on posts.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I left a support ticket regarding changing the background color from Grey to White. The color will not change using the customization area. Could someone please provide me the path or the exact css form I need to edit to change the background to white.
Wow, it takes a long time to get a simple response back. I have purchased many themes and this is the slowest response time for a simple question. I just need to know the path to the css file/name so I can change the darn color of the ugly grey background. I submitted a ticket using your support and still no response and now I’m still waiting for a response by placing a comment here.
Hello,
We apologize for inconvenience. Please check your ticket. It has been already answered. As we stated, our support responses can be within 24 hours. It’s mostly common in this market. We also purchase some other plugins for our other project. That’s all common response term. It can be faster and delayed due to workload.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays).
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
index.php is missing in child theme 
New Post screen says:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /www/htdocs/.../wp-content/plugins/lava-bp-post/includes/class-core.php on line 139
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
index.php is not mostly included in child theme. The error message seems that you have a memory issue. You need to contact our support team.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I would love to contact your support but registring on your support page is not possible. Registration hangs when entered details and the button says “loading…”
btw..
my hoster incresed the limit to 384MB and the error message is still shown. It does not a bit seem to be a memory issue (on server site)
Can you please email us your purchase code and site information ( URL, a temp admin login information )?
javothemes@gmail.comThank you,
Ok, ticket added.
Can you simply tell me, where the text for the “My Posts” Tab in Buddpress Profile can be translated?
I have passed it to our support team. They will answer you in your ticket.
Is it possible to translate the theme language? I need this in german. 
Greez chris
Hello,
Yes, it’s possible to translate by a translation plugin.
http://doc.wpjavo.com/lynk/?s=translatePlease have a look at our doc.
Thank you,
Rob
How to make font in post bigger?
I have change them in Lynk > Theme Settings > Fonts > BASIC FONT but seem nothing happen, text still too small.
Hello,
Could you please post it on our support site with your site information ( URL, a temp admin account information )? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
We apologize for the late response due to weekend off. The loading speed should not be. It might some setting issue or 3rd part issue,
Please contact our support team and provide details and also your site information. they will assist you within 24 hours. support site
Thank you,
Hi. The VC plugin is outdated upon purchase. There is functionality that is not working okay. I have a notice that states: Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it. And when I go to try and correct the error, I then get: Sorry, you are not allowed to access this page. Is there a fix for this?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Premium plugins ( including VC and others) keeps updating. You can get each updates. It can take time a little bit to have some test before we release. But it mostly works fine. You may have some setting issue.
We will include the newest version in next update. You can also get them in our support site in advance.
If you want, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays)
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Yes thank you.
Hello,
Have you talked to your problem to our support team? We haven’t found any of your tickets. There is no users who have VC save issue. It seems that it’s your side issue. Please show our support team your problem to assist you. Please make sure that it’s evening time here.
Thank you,
Rob
Hello jwcey,
We understand and apologize for inconvenience. But you should contact our support team to have a look at your problem. rather than giving a negative feedback. I already recommended you to contact our support team. I think it’s not from VC issue which others don’t have this problem. It might be your problem.
Please contact our support team to assist yours. ( http://javothemes.com/support/ ) We will have a look and assist yours as soon as possible. Please make sure to provide your site information ( URL, a temp admin account )
Thank you,
Rob
Okay, I will do but however, with the present speed of the theme, it doesn’t appear possible to use. The main problem I am having is with the speed. If the site were faster, then I would just purchase an updated license for visual composer. I did send a ticket but the ticket didn’t go through. If I can see the theme work faster then I will immediately update my review. Thank you.
Great! They will assist your ticket soon.
Really nice, but can I add events or can users add events?
Hello, powerbroker
How are you doing? Unfortunately, we don’t have event section at this moment. However, we have a plan for it.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
how to choose demo1 dashboard 4 ? i cant seem to find it in pages
Hello,
I am not sure what you mean. Do you need to have a dashboard header style? or any specific pages?
You can actually talk to our support team to get better answers. Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
when will the portfolio feature be added?
Hello,
Do you mean portfolio posts by admin? or users can upload portfolio and display on theirs profile pages?
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
the users and the admin
We will have some demo for portfolio by Admin. But not user’s portfolio option yet. Because it needs gallery or many options on front-end form. We have a plan for it. But it may take time.
Thank you,
Hi there, nice theme and congrats! A pre-sales question, can i integrate WP Multivendor and WP-Job Manager plugin inside?
Hello,
We haven’t tested these plugins. They should be fine. But we are not sure how you will use these plugins and not completely tested.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello! is compatible with plugin revolution slider? and with a plugin to create a reserved area?
Hello,
We haven’t tested revolution slider compatibility. But it should be working. This theme is based on our framewok which works fine with revolution.
We are not sure about reserved are plugin.
Thank you,
Is there anyway to remove the person on the user menu?
Hello,
I believe you are talking about my menu on top nav right menu.
Please have a look at this doc.You can always take out my menu. http://doc.wpjavo.com/lynk/menu-setting-top-nav-menu-right/
If you have further questions, please contact our support team. ( http://javothemes.com/support )
Thank you,
No, I like the addition of my menu. I am talking about removing the person on the drop down menu. The person with a backpack, holding his phone to his ear.
.
Hello, Sorry for the late reply due to a weekend off.
We have worked the option. but somehow it has not been added on last update. It will be updated on next update.
Thank you!
Hello, how do i get the recent updates of this theme?
Hello,
Please have a look at this doc. ( http://doc.wpjavo.com/lynk/theme-update/ )
After update, if your menu is not showing properly, you can simply setup again. detail . It is only for old users who have this issue.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
has anyone else reported the header going transparent after updating theme
Please let us know in our support site to have a look and fix quickly.
Thank you,
ok
check your site. we assume that it’s from your css code you added. Please check the details on your ticket.
Thank you!
Anyone havng php memory issues with this theme?
Hello,
We recommend you to contact our support team to have a look your site quickly. It saves your time and they will provide you what you should do.
Please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
This theme should really come with a child theme, instead of the suggestion that the user create one so they don’t lose all modifications when an update is available :-/
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I have talked to our support team about child theme. They had some test and worked fine. They also found minor issues which will be updated soon.
You should talk to our support team for the details. They will give you a better answer. Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hello, I’m interested in your theme and would like to ask a question about the layout. I would like to see the registration page and the posting page.
Awaiting return.
Hello,
We currently disabled a register option on our demo site. Because it can be messy on our demo sites. However you can have a look and have some test on our demo site for front-end form.
username : test
password : test
and click on + New button on right and top and click “post”.
Then you will see a post submit form. They won’t be showing immediatly. There is an option to be “pending / publish” and we set as pending for all of new posts to review and approve.
Thank you,
Rob
