214 comments found.
don’t buy this theme they don’t give the support needed to get is working. it look great in first sight but it is not the product they promisse. it misses alot and the structure it not there yet
Hello,
I am sorry to hear that. But It seems that It’s not true.
http://prntscr.com/h2t24pAs we already told you that you have provided us a wrong login information and we have been helping you. Please understand that we can not assist you if you provide a wrong login information.
We are always glad to assist our clients. Please provide us the correct login information. Please make sure that it’s quite late night here and we don’t work on weekends. We will assist you on Monday.
Thank you,
Jason
none of your demos are working on your website preview
had to go back to previous update, and whee is right side where members faces and groups are seen which makes it looks like a social network
Hello,
Thank you for your report. Please have a look again. Our developers were updating something and it is working now.
Do you have any problem with this update? if so, can you please let our support team know?
Thank you,
Rob
ok
if your nav top menu is inline, please set it up again.
http://doc.wpjavo.com/lynk/right-top-nav-menu-data-refresh/
If you have any problems, please feel free to contact our support team.
http://javothemes.com/support/
Thank you,
Rob
can u check my site: http://www.conversetv.com/
it just keeps trying to load after updates, including core update
You have script conflict, can you please provide a temp admin to our support team? they will have a look quickly.
Thank you,
Rob
ok, doing it now
just made ticket, heads up the only thing ijust changed was the widget “Javo recent post”
All done 
If you have more issues, please let our support team know.
Suggestion feature, add “mycred” plugin integration for showing rank and badges in buddypress profile and also display the user rank after their username in single post and comment section. You can see the example for live demo in Rehub Community theme. Thanks.
Hello,
We may have the feature in the future.
Thank you for your suggestion. Rob
i made a support ticket what is the timeframe before i get an answer ? just to know . kind regards
Hello,
As it states, we give you responses within 24 hours. It’s evening here. They will have a look at your tomorrow morning and get you back.
If you have more questions, could you please post it on our support site? (Please make sure to provide your site information to assist yours quickly. ) Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
does your theme work with amazon s3 – i have the problem now with the theme i bought . so i have to ask . , Can i contact you directly for my questions?
Hello,
Please check our reply in your email. We use S3 and it works fine. If you have more questions, please let us know.
Thank you,
Rob
I dont see in documentation explained, In admin Dashboard, where it says Posts—> Settings… What goes where it says Submit Page and My Page … what do i do in those pages
also javo sidebar post widget shows error when u try to use it
Hello,
We use lava BP post plugin and these are a default options with default WordPress themes.
If you find any errors, can you please pass it to our support team? They will fix it and release a new version as soon as possible.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I am thinking of this template for my undeveloped domain www.medicalwatchdog.org. If I understand correctly, I could have many members (what is the max members allowed?) but unless I charge for memberships the fee remains the initial $29? Never another charge? Theme is completely mine?
I logged in with demo/demo and within a couple clicks I got an error. Here’s the link and the error below that..
http://demo1.wpjavo.com/lynk/forums/topic/adasdasdas/ádasdasd
Tagged: ádadasdasd #4924 Notice: Undefined variable: cur_time in /opt/bitnami/apps/wordpress/htdocs/lynk/wp-content/plugins/bbpress/includes/common/functions.php on line 231
Notice: Undefined variable: lock_time in /opt/bitnami/apps/wordpress/htdocs/lynk/wp-content/plugins/bbpress/includes/common/functions.php on line 231 Reply October 8, 2017 at 2:53 pm
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I have shortly talked to our support team about the error. These are from bbPress (2.6 rc) test version which our developer was testing. They switched to the newest version ( 2.5.14 ). So it’s fine now.
We currently don’t have membership option. It should be added in the furture.
If you have further questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
also would be great with bbpress shortcode for visual composer and rtmedia built in
Thank you! please check your previous comment.
1) i hired a freelancer, when u created theme, you didnt put comment initialization in post type, so comments are off, except for demo ones, hopefully u can fix this in update
2) even though checked to automatically publish when user makes post on front end, it stills set to pending
so far thats all i can find, but i love the theme. good job
Hello,
Thank you for your report!
1. Do you mind if you can give us a little more detail?
2. I will pass it to lava developers. You may talk about lava BP post.
3. Please also give a little more detail. What bbpress shortcodes you need and rtmedia. Our team is looking for a good media plugin which you can post video, images in bbpress. If you have any idea, feel free to contact our support team. It might be good to have media in bbpress.
If you can let us know via our support site, it would be better to assist and you can talk to our support team directly.
Thank you and have a good weekend
Rob
great theme, but will be more great if any demo like this site www.kaskus.co.id
Hello,
It seems like very similar to our demo and busy. I don’t much understand all of things what they have. If it’s posts, then it’s quite similar to our demo.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi there, does this theme include essential grid? Thanks!
Hello,
It’s included the grid plugin. it’s mostly the same feature.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi guys, is there an option to allow group members to create events in that groups ? I would create an sport community to provide members to create sport matches and events inside the groups.
Hello,
Unfortunately, we don’t have the option. we have a plan for it. but it may take time. We can’t promise when it will be ready.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
I see that there is a plugin to allow that functionality to buddypress. Could it be compatible with your theme ? I want to purchase your theme but dont know if this can work.
Hello again,
Can you please send us the link of the plugin? email : javothemes@gmail.com
We are currently busy due to heavy workload. It may take time to have initial test for you.
Thank you,
Hey! I really love your theme but how can i integrate both the woo commerce and buddybress profiles together into one on the theme?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Unfortunately, we don’t have any feature to make them together. You can still talk to our support team for the details or if it’s possible.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
can join the session with Facebook
Hello,
What do you mean “session”? do you mean login / register by Facebook account? if so, it will be added in near future.
If you have more questions, please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
in your updae could u please make the menu stick to top on mobile phones
Hello,
You can also share it to our support team. I have heard that there is some tech issues for a sticky menu on mobile. and many of users don’t want to have it on mobile which has small space. There is also a “go to top” button.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
with this site being a social network, similar to facebook it must have the same convenience and usability, meaning my site aready has 200 users using this network, and many have complained having to scroll to the top everytime they want to goto the next area of the site. There i know we as developers have our thoughts but it is the members that make the site grow. i suggest visiting facebook, or any other social network online
Thank you for your feedback. We understand that you may need some features you want to have. However, please understand that we can only have features we believe that it should have and other clients want and also we need to consider our work time, work load.. etc. We wish it can be done very quick and do everybody’s suggestion. But It’s mostly not. That’s why there are demo sites to show options what we have.
However, you can still talk to our support team for the suggestion. They will let you know the details.
Thank you!
Rob
also im using bpchat, it would be awesome if u implemented buddypress instant messenger when logged on use clicks on avatar to the right .. love the theme by the way
Hello,
It sounds great. We were trying to make a chat feature. but it has been delayed. You can share your idea to our support team for the details.As you may know, this forum is not for support or suggestion.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays).
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
my commenting says off, on a post, how do i turn this on?
Hello,
It’s a WordPress option. You can have a look at this post. ( https://codex.wordpress.org/Comments_in_WordPress )
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except for weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. Please also make sure that we can’t help customization.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Hi, I have a pre-sale question. I would like to know if visual composer is a required plugin for theme functionality? I am looking for a theme such as this one, that is not dependent on the use of visual composer. I look forward to your response. Thanks in advance.
Hello,
Yes, Visual composer is required for pages only. You don’t have to use it. But all pages are built by VC. I mean “content part” on pages. not header, footer. then you may need to use it for content part on pages. if not, you need to create contents parts on pages. we don’t use it on posts.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Okay, I look forward to using this theme. Thank you for responding!
hello, I’m just starting to play with the theme and like it very much
just a few details : 1 : I cant put the mega menu to work ( followed your tutorial but I have no option to choose this wide menu) and I can’t have the login icon on the top menu ( i created a register page + free facebook social login and it work fine )
and is there a way to get automatically the part with 3,200 MEMBERS 216 GROUPS 3,650 VISITED… get true data related to the site ?
thanks for the nice plugin
Hello,
We apologize for the late reply due to a long local holiday.
Wide mega menu : you don’t see this option? http://prntscr.com/gtur3z
if you still have the problem, please provide your site information ( url, a temp admin account ) our support team to have a look.
You can add “Top right nav menus” like this ( http://prntscr.com/gtuswn ).
The numbers are sample numbers you can add. However, there will be automatic statistics shortcode in near future. you can also talk to our support team for the schedule.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
Off to a nice start guys and gals. Nice work! I hope this becomes one of the next big social network themes.
Hello,
Thank you for your warm words.
Thank you,
Rob
Support | Documentation | Email : javothemes@gmail.com (No support issue)
