516 comments found.
This is a very very bad theme, 5 months fighting with many errors in theme, some weeks ago they send me another new version and if i disable a plugin YITH WooCommerce Compare the theme crashes, i can to be abble to change woo_slide category names, if i delete or change name to a category the theme crashes. I have purchased many themes and i am dissapointed, they don’t fix your problems. IM VERY DISGUSTED
Dear mvin10,
The new version is faster and runs more steady than the old one very much. Please tell us your ticket number to check again. BEcause we have invested many time and effortness to improve it.
Thanks
I updated theme and my website fully crashed. then I uninstall and install again web still have some errors
Hello,
Can you let me know your errors?
Thanks
problams :-
1.upsale product not working correctly – https://goo.gl/6pNKRn
2. pRODUCT LIGHT BOX NOT WORKING CORRECTLY – https://goo.gl/EJd4C3
3. extra menu item on homepage. I cant disable it – https://goo.gl/zAnC69
4.titel of the widgets doesn’t show background color – https://goo.gl/hYKdZN , https://goo.gl/wn7fjc , https://goo.gl/6W9CEK
I activated and deactivated developer mode on the theme. but all errors still not fix
web site – www.power.lk
Dear Hansadm,
We need your admin account to check and fix for you, Please submit ticket here: http://magentech.com/submit-a-ticket/submit-ticket
and if you did it, please update these problems into your ticket, then tell us ticket number to check right.
Please this is urgent.
Thanks
Dear Hansadm,
We need your admin account to check and fix for you, Please submit ticket here: http://magentech.com/submit-a-ticket/submit-ticket
and if you did it, please update these problems into your ticket, then tell us ticket number to check right.
Please this is urgent.
Thanks
MTT-0000004836
Dear Hasadm,
We are ckeking and then fix these problem for you. Please keep following the ticket to get our answer in time.
Thanks a bunch
hello Magentech, still not fix errors. This’s urgent plz help me immediately
Dear Hansadm,
We answered you. pls check your ticket again.
Thanks
Hot to change text “ALL CATEGORIES” from left, under logo. Thanks
Dear Mvin10,
Please, go to file “wp-content\themes\sw_maxshop\templates\header-style4.php” then edit code: <?php _e('All categories','yatheme')?>=>> Change “All categories” by your text.
Please feel free to tell us your problem, we will assist,
Thanks a bunch.
I am having issues with my theme front page product sliders. Need help, it is not working properly.
Dear Washeen,
Please submit ticket here: http://magentech.com/submit-a-ticket/submit-ticketWe will solve it to you right.
Thanks a bunch.
“Your theme (SW Max Shop) contains outdated copies of some WooCommerce template files…..”. Please fix this.
Dear Sir,
When you update Woocommerce, these files isn’t to use, thus it inform such that. This doesn’t affect or influent to anynthing.
Thanks
also how to remove “breadcrumb” on top of page?
Dear sir,
We had replied your ticket,
Please check it.
Thanks
Hi Author,
I have some pre-sales questions.
1. When I add my products into wish list it shows me message that product has been added but its not showing where my temporary list is can I show my wish list on the left sidebar I have ?
2. When I click on compare products it quickly shows me popup can I also turn that popup of and show those products on left sidebar with a COMPARE button.
Please let me know.
Thanks, Qamar
Dear Qamar459,
Thank you for paying your attention in our theme. I would like to answer your questions as below.
1, After the customer add products into wishlist, all products will show on this page. http://wp.smartaddons.com/themes/sw_maxshop/?page_id=1056 We added Wishlist in My account menu. Or you can create a menu widget in sidebar to add this link.
2, Yes, you can turn Compare products popup off and enable Woocommerce Compare widget to show products that you want to compare, as this screenshot http://prntscr.com/86qcbe
Thanks & regards!
My price filter not showing on product page
Dear Hansadn,
We are sorry that Maxshop theme does not support show price filter on product page.
Thanks & regards!
Sorry… category Page?
Dear Hansadm,
Please check Woocommerce Price Filter in Sidebar Left product position as this screenshot http://prntscr.com/872bkr. If it still does not work, please submit a ticket so we can check directly.
Thanks & regards!
We just purchased this theme and followed instructions on demo data and import. None of it works and it doesnt not look like your demo website.
Dear lbieyewear,
In this case, please go to this page http://www.magentech.com/submit-a-ticket/submit-ticket , create new ticket, give us your site information to check
Thanks
hi how can i add sidebar in Static Front Page ??
Dear Pardisoftware,
We are using Visual Composer to create the home page layout. You can import our sample data and then edit on it. We created the left sidebar, you can easy to edit.
Thanks
why after import sample data before my addres i have ?v=f9308c5d0596 for example : mysite.com/?v=f9308c5d0596
Dear Pardisoftware,
In this case, please go to this page http://www.magentech.com/submit-a-ticket/submit-ticket , create new ticket, give us your site information to check
Thanks
Hi, I want to show this layout first to my client. Are you also selling the PSD file separately?
Dear ariniastari,
We included PSD files in this theme. You can purchase and get PSD files from the download package.
Thanks for your question.
Hi, Thanks for your quick reply. However, I need to have my client’s approval first before buying this package. So, I need the PSD files to have a little changes. It’d be great if you’re selling the PSD file only.
Dear ariniastari,
You can download our screenshots and then edit on it. For PSD files, you need to purchase this theme.
Hope it helps.
Thanks
hi after installing theme i receive this message : Hola! Please activate your copy of Visual Composer to receive automatic updates. visual Composer for Maxshop theme free or not
What should i do?
Dear Pardisoftware,
Please go to this page http://www.magentech.com/support/tickets and then create a ticket to request, we will send you the active code via this system.
Thanks
Update your theme woocommerce files with latest WooCommerce v2.4.4
Dear aurlaypk,
We will update Woocommerce v2.4.4 in the next version as soon as possible.
Thanks & regards!
Hi I want to set some plugin or image and etc in single product pages, exactly under “Related Products”. Where and how can I do? please help me
Dear shahab-gb,
You can add your widgets in Widgets -> Sidebar Left Detail Product as this screenshot http://prntscr.com/85i9wf
Thanks & regards!
Hi I want to set some plugin or image and etc in single product pages, exactly under “Related Products”. Where and how can I do? please help me
Dear shahab-gb,
You can add your widgets in Widgets -> Sidebar Left Detail Product as this screenshot http://prntscr.com/85i9wf
Thanks & regards!
Hey, before I buy your item please tell me: can I make homepage with both sidebars (left and right) + with slider ? Thanks!
Dear Naboothemes,
Yes, you can add right sidebar in homepage by using Visual composer.
Thanks & regards!
can the categories be different colours in the frontpage?
Dear kslmalta,
We are sorry that we do not get your point clearly. Would you like to change all color link of categories in home page?
Thanks & regards!
The categories under each other in the front page, can they be in different colours instead of just one colour? Because in the front page we want to put products from various categories but we want them in a different colour for every category.
Dear kslmalta,
This requirment is not available with module. It need a heavy custom-work. We will consider to update this feature but not now. If you need it right now for your work, you should consider to submit new ticket to our custom-work Department. Our team will give you a quotation for work.
Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
I just gave a custom class name to the categories widget and set a colour for each category. No heavy custom work actually.
Dear sir,
We had answered your ticket.
Check it and then update if there is any issue.
Thanks
Hello Admin,
How can i set FAQ page in my store using this theme?
Thanks and Regards!!
Dear mediaheads,
You can use our Accordion shortcode to create FAQ page on your site as this demo and guide. http://wp.smartaddons.com/themes/sw_lovefashion/?page_id=284#yaCollapse-00Thanks & regards!
I can,t update my WPBakery Visual Composer plugin. You gave me a code. but that code not working…. plz fix this
Dear hansadm,
Please send us more details about this issue in your ticket so we can check it directly.
Thanks & regards!
ok
I want to calculate shipping rates via cities. Shipping company gave me list of main cities… then I want to use drop down menu as shipping calculation
You can understand it from this site
http://www.kaymu.lk/rayban-spy-oval-sunglass-121784.htmlgo to that link and try to choose “Shipping Location”
I want to do this. also shipping rates via weight…
how can I set my shipping calculation like that///
or any plugin?
Dear Hansad,
We had replied your ticket.
Please check it.
Thanks
Could you please point me in the direction of documentation for where to find the code for the header logo, I do not see this anywhere in the downloaded guides, my logo is not standard and doesn’t fit. Surely this should be an admin function, it is on most themes, the ability to easily change the header height etc, if I have to go and find code to change this takes more time.
Dear Paultheseer,
Could you please send us your site url? so we can take a closer look on this issue and assist you for changing css custom code.
Thanks & regards!