516 comments found.
I have should made a purchase and I have uploaded the theme on 2 different domains. When I go in theme options and change the logo (Fav Icon) and then save. The page refreshes and nothing gets uploaded, everything becomes blank. The checks get removed automatically. The theme header gets disappeared too. Kindly see the 2 domains mentioned below:
http://creativerayz.com/warehouse/ http://elitelogodesigners.ae/new-the-warehouse/I have bought more than 10 themes and never faced such problem, kindly resolve this issue immediately or issue a full refund.
Dear k_htechnologies,
Please provide us your admin account in your ticket so we can check these problem directly.
Thanks & regards!
Hello Magentech, I have gone through your documentation in order to set up my homepage with featured products as you have in the demo version but can’t seem to get it. Kindly assist. its urgent
Thanks
Dear Diago01,
Please feel free to submit a ticket and provide your site details so we can check this issue directly. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Thanks. Would do.
Dear sir,
Thanks for contacting to get our support.
You’re so nice!
After installing your template the site and admin panel terribly slow. Why this?
Dear kobisahar,
I am not sure about your issue. Can you go to magentech.com, submit a ticket, give us your site information to check?
Thanks
Why are you now responding of my some serious questions?
I already commented that how to add specific categories tabs on woo slider widget.
Because i have lots of categories in mobiles and tablets and it shows all of them on wooslider widget of my theme. Kindly Help me…
Dear aurlaypk,
We replied your ticket, please kindly check again
Thanks
Still you did not answer my question that how to add specific categories tabs on woo slider widget. I have many subcategories and i want to add only specific category tabs on it.
Please tell me how? because i have not found any method for it.
Dear Aurlaypk,
Please select child categories product in Theme shortcode want display field.
Hope it helps
Thanks
Hi, Did your theme is compatible or ready for wpml? If not how do you manage the multiple language? Thanks.
Dear alagadic,
Now Maxshop theme only support 2 languages English and Arabic (RTL language). However, you can install WMPL plugin to set up multi-language to your site. This plugin is compatible with our theme.
Thanks & regards!
Pre purchase questions: 1. Can there be thumbnails of the products in “My cart” and “Wish List” page. At present only name is shown.
2. Will your theme be compatible with Wordpress 4.3
Dear Amit3001,
Thank you for paying your attention in our theme. I would like to answer your question as below:
1, Now this theme does not support to show image product in My cart and Wishlist page. We will consider to update this option in the near furture.
2, Wordpress 4.3 is still in development. So we will update this theme when it’s released officially.
Thanks & regards!
Relying on your words I am going to purchase this theme. And request you to add product image in My cart and Wishlist page ASAP. As this is very much necessary for customer convenience. Thanks
Dear sir,
The theme has been updated to new version.
Please contact by submiting ticket to get the new version.
Thanks
How can I get my money back. The theme don’t correspond, I lost few time to configure it. Please let me know how can I get the money back. Thanks
Dear brice1978,
I would really recommend that you re install your site with our sample data, because that way you will have a site that look and work like our demo, and it’s easier to configure from there. So, if you agree to do so please let me know and we will try my best to guide you through the process. Please feel free to submit a ticket to our Technical deparment in here: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Dear,
Thank you for the reply, I no, I read the documentation. But I cannot do it more, I write to the support but I become no answer. So I decide to use another theme for my projekt then I loss more time with your theme. At the moment I just want to know how to become my money back.
Thanks & regards!
Dear brice1978,
We’re sorry about this. We are afraid of we can’t refund for you in this case. Because you bought this template on Themeforest – http://themeforest.net. It is a market place where sells all products. All payment process will be implemented via there so we can’t interfere. If you need to request refund, please feel free to ask them with persuaded reason. About our side, we support free for purchase from Themeforest. We really want to help you resolve the problem. So please co-operate with us to complete your work.
Thanks & regards!
Hi, Im working for a client that bought this theme, I need to translate it, I added fa_IR.po and .mo files into /lang folder but its not working! I mean, texts still show in english! do you know what problem may be?
Dear LeAmio,
Once you have the POT file, you’ll need to open it in a program like POEdit, and translate the English language into your preferred language. When complete, you’ll want to save the file twice, as two separate files – a .po file and a .mo file. When you save the files, you must name them according to your language code.
Find a list of language codes at WordPress in your Language. As an example, the language code for English is en_EN, so you would save the translated files as en_EN.po first, then en_EN.mo.
From your FTP client, locate the the wp-config.php file in the directory for your WordPress installation. Open the file in a text editor and find this line:
define (‘WPLANG’);
edit to:
define (‘WPLANG’, ‘es_PE’);
Thanks & regards!
Thanks, Yeah I know these notes, but problem is frontend translate to target language but admin side, not!
part of it translates!
Should I install WPML for this? I don’t think so! something is wrong and does not works and admin side not translates!
Dear LeAmino,
For your case, please submit a ticket and provide us your item purchase code. We will check your order and assist you for this work via there.
Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
did it, Im tracking issue from there. Thanks.
Dear Sir,
could you rate for us.
We are very pleasured for it.
Thanks
Hello. i love this theme i just purchased it however my site is showing this error “woo_slider.php on line 209”. please assist
Dear marcacreatives,
Please feel free to submit a ticket to our Technical deparment, we will check this problem directly for you. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Install the template with a demo materials on the instructions, but I have some reason some of the pages do not display correctly. tell me what I did wrong? http://cu48007.tmweb.ru tab all the main pages of the site
Dear Vladimirus1986,
Please edit Home page 1, configure YT Woo slider shortcode as this screenshot: http://prntscr.com/8078d7
Thanks & regards!
I apologize for my bad English, the problem is quite different. I Having set the template for instructions to the demo material. The problem is that not all trial materials displayed correctly, for example blog http://cu48007.tmweb.ru/portfolio-full/ http://cu48007.tmweb.ru/portfolio/ Installed template instructions, in what could be the problem ?
Dear Vladimirus1986,
Please feel free to submit a ticket to our Technical derpament and provide us your site details. We will check this problem directly. http://magentech.com/submit-a-ticket/submit-ticketThanks & regards!
????????? ??????, ????????? ???? ????????? ?? ??????????, ?? ???????? ????????? ???????? ???????????? ?? ?????????, ???????? ???? ??????? ????, ??? ?? ???????????? ??????, ?? ? ???? ???????? ?? ???????? http://cu48007.tmweb.ru/portfolio-full-2/ ? ??? ????? ???? ????????? ????????? ??? ??? ???????? ????????????????? ??????
Dear Vladimirus1986,
Please make sure that “??? ???????”, ” Magazine slideshow” categories have posts to display.
Thanks & regards!
I have shared a screenshot, kindly check it…
http://i.imgur.com/pOvMgRT.png?1What about this? tell me the perfect solution for this…
Kindly tell me as soon as possible….
Dear aurlaypk,
It seems that you displayed a lots of catgory tabs. You should remove some tabs to have a good look.
Thanks & regards!
how to remove some some tabs?
I want to add only specific tabs but i did not know that how to do that/
Kindly tell me…
One other question, when you are viewing a product (like http://wp.smartaddons.com/themes/sw_maxshop/?product_cat=micromax), I think it can be confusing for the customer to not knwo where to click to view additioanl info about he product. Most people aren’t going to click around, they will click the image but your theme doesn’t allow that, you have to click the product name or use the icons. Can this be added?
Dear Crashette,
We will update this option in the next version of Maxshop theme. It will be released in the next week.
Thanks & regards!
I am interested in this theme however I have a few presale questions. I need a theme that can do up-sells, cross-sells and grouped products. For instance if some purchases paint, I want it to also show a paint brush and tape as “you may also be interested in”, kinda thing. Can this theme do this? Can this theme show the Product SKU and Category on each product page?
Dear crashette,
Thank you for your interest in Maxshop theme. Your requirments are not available with this theme. They need a heavy custom-work. We will consider to update this feature but not now. If you need it right now for your work, you should consider to submit new ticket to our custom-work Department. Our team will give you a quotation for work.
Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Hi, install the theme, but not as the option to buy, how do I display the slideshow and widget below in the home? This is my live site http://bikenew.cl/newsite/
I have these positions for widget: http://bikenew.cl/newsite/wp-content/uploads/widget.png but your example have these positions: http://bikenew.cl/newsite/wp-content/uploads/drag-widget.png did I do something wrong?
Dear cletelier,
Did you install sw_maxshop_theme.zip file or sw_maxshop-child-theme.zip file? You should install the theme package. Then follow our documentation to set up these widgets. http://www.magentech.com/documentation/sw-maxshop/
Thanks & regards!
hello,i success installed the theme,it is very good, but i have 2 problem. 1, the product page http://www.glowbean.com/shop/ product show in error 2, the single product page, the Upper right have a wish logo, i not want to show it as theme teamplate, http://www.glowbean.com/product/apple-watch-charging-stand-iwatch-stand/ pls help me.
and another problem, product not show well when i click compare button
my shipping selection also have problem, the words is above the selection. i use wordpress
Dear danyduan,
1, the product page http://www.glowbean.com/shop/ product show in error
=> Please go to Admin -> Theme options and enable Develope mode. The refresh your site again to convert css files.
2, the single product page, the Upper right have a wish logo, i not want to show it as theme teamplate, http://www.glowbean.com/product/apple-watch-charging-stand-iwatch-stand/
=> I’m sorry that I do not get your point clearly in this issue.
3,4, => Please turn on Develope mode to fix these problems. Then disable it again.
Thanks & regards!
sorry for many questions, and thanks you very much for quick answer, my product page show good now. how to fix when turn on develope mode? i point out question 2 at this picture http://www.glowbean.com/wp-content/uploads/2015/07/q.png
Dear danyduan,
Now you can enable Develope mode without errors. For the second problem, please feel free to submit a ticket to our Technical deparment and provide us your site details. We will check this problem directly. http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
How many product variations are there? meaning how may different styles for the product page?
Dear bigbankclub,
Maxshop theme supports 4 product types: variation product, simple product, external product, grouped product. You can check demo of variation product in here: http://wp.smartaddons.com/themes/sw_maxshop/?product=paze-sima-kite
Thanks & regards!
Dear hansadm,
Could you please send us your site url?
Thanks & regards!
my site still under construction
I am having issues with the way the products page is displaying, I am getting this error: Parse error: syntax error, unexpected ‘endif’ (T_ENDIF) in /wp-content/themes/sw_maxshop/widgets/ya_relate_product/slide.php on line 1
Dear yourfriendwayned,
Please feel free to submit a ticket to our Technical deparment, our team will send you slider.php file to resolve this problem. http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
my website is down and having this error message : on a non-object in /home/content/p3pnexwpnas10_data02/26/2728326/html/wp-content/themes/sw_maxshop/lib/shortcodes/woo_slider.php on line 209
my ticket is :MTT-0000004245
Dear ctsonlineshop,
Our team are checking this problem. Please feel free to give us a little time on this work.
Thanks & regards!
