204 comments found.
Just purchased this theme, uploaded the site to my server and it won’t load, I get 403 forbidden errors for all the css files – Loading failed for the <script> with source ….../newsite/vendor/js/bundle.min.js”. My server provider explained this is caused by poor coding. Really disappointed…
Hi Michael, please contact our support team at https://support.acrothemes.com and provide your website URL, this looks to me a hosting or https URL issue as our template files coded according to Envato standards. We will still check your issue in detail!
Hi, in the template https://megaone.acrothemes.com/index-furniture.html if I open the menu in mobile and scroll down the page it does not disappear and cannot be closed. If I open the menu in the middle of the page it doesn’t appear. Can you help me? Thanks
Hi, Please contact our support team at https://support.acrothemes.com
Hi, do you have this theme in a wordpress file as well, as it is such a good theme you built?
And do you build custom themes ?
Hi, Thanks for liking our template, Its WordPress version is not yet completed, It will be launched very soon.
Thank you for your reply
oh thats great news & how long is the wait & price please?
Do you also build custom themes?
Hi, which examples have multipage templates?
Hi Patchoulidaze, There are so many multipage template options in our template. Few of these are:
https://megaone.acrothemes.com/index-food-delivery.html https://megaone.acrothemes.com/index-directory-listing.html https://megaone.acrothemes.com/index-shop.html https://megaone.acrothemes.com/index-furniture.html https://megaone.acrothemes.com/index-food-shop.html https://megaone.acrothemes.com/index-clothing-brand.html https://megaone.acrothemes.com/index-golf-player.html https://megaone.acrothemes.com/index-yoga.html https://megaone.acrothemes.com/index-logistic.html https://megaone.acrothemes.com/index-product.html https://megaone.acrothemes.com/index-gym.html https://megaone.acrothemes.com/index-model-agency.html https://megaone.acrothemes.com/index-gardening.html https://megaone.acrothemes.com/index-jewelry.html https://megaone.acrothemes.com/index-spa.html https://megaone.acrothemes.com/index-charity.html https://megaone.acrothemes.com/index-construction.html https://megaone.acrothemes.com/index-book-shop.html https://megaone.acrothemes.com/index-education.html https://megaone.acrothemes.com/index-insurance.html https://megaone.acrothemes.com/index-food-blog.html https://megaone.acrothemes.com/index-fashion-blog.htmlAppears the price $8, but when I want to buy it changes $14, what can I do?
Hi, the sale period has ended, we are updating the price tag shortly. Thanks!
Hi, do you have elements for a carousel styled picture display? also is there bootstrap support? learning front end coding and trying out making a basic website
Hi, Yes there are some options which have carousel styled picture gallery for example https://megaone.acrothemes.com/index-portfolio-agency.html Bootstrap is a 3rd party component so you can get all the bootstrap support from the official bootstrap website https://getbootstrap.com/docs/4.0/getting-started/introduction/
Hi, Yes these are the only menu options for multi page. Logistics version also have the menu options. However You can easily add any css drop down options to any of the templates. Thanks!
Hi all…..when installing, will the themes allow for current posts to remain or will details change or be deleted during the theme changes? Thank you in advance.
Hi Weisa8, Just to remind you it is not a WordPress theme, Its a HTML5 template. Thanks!
As someone said, the installation instructions are useless! I almost regret it! And i know about support, but why make the customer jump thru hoops (register, provide code, wait time)? Will see what support says…
Hi bizedw, Are you trying to install it in WordPress? Just to remind you it is not a WordPress theme, Its a HTML5 template.
yep.. exactly that i was doing! I feel silly now but to my defense, i searched for WP theme and thought it was that. haven’t’ read description as i knew MegaOne
Yes and we have clearly mentioned in the description that it is not a WordPress theme.
I can’t use it for wordpress
Obviously this is not a WordPress theme It is a HTML5 template and we have clearly mentioned on the template detail page.
I intend to buy the template and use it for my company website. I liked the Creative Startup (New) template. After purchasing it, can I edit this template and replace all the images you have with others. Does the license allow me to make changes to the template and use them?
Hi, Yes you can change all the text and images according to your needs and the standard license allow you to change anything in the template. All the text and images in these html templates are easily replaceable in any html editor. Thanks
Thank you for a quick response.
Welcome
(Tried to make a support ticket using my Envato Purchase code but it’s not accepting the valid code I’m providing.)
You seem to have forgotten to include the “architect-studio” folder in the download bundle. Could you make that folder available please?
Hi Arro, All the folders are already there in complete zip package. Please send us the screenshot of the support error you are facing. Thanks!
I have just checked it again and the folder is already present in the download able zip package. Please provide us your email address we will send you that folder anyway.
Ok, I just re-downloaded and it’s there. I was about 2 weeks out of date, I guess.
Alright so do you need anything else?
Nope, thanks.
Alright
descargue los archivos luego de haber realizado la compra, pero el problema nace cuando los copio en otra carpeta las api dejan de funcionar
Hello Sir, Couldn’t understand your issue please explain with detail on our support portal https://support.acrothemes.com
I just bought a second license. I am trying to add a support ticket. It will not accept my new license in support. Please help.
Hello, Please send us the screenshot of the support issue you are having.
I was able to create ticket and supplied all information. Just waiting for reply thanks
basically the images do not rotate properly. When click on picture to zoom it does not slide the 3 pictures on the side. And when you set it to play it just rotates the same image3 times. So needs to have the 3 sample images on a rotation / slider when you zoom. https://doganswebsites.com/meg.png
Yes we have got your ticket and our support team is already in contact with you. Thanks!
I have put up two support tickets without any response from you, even though I have paid extra extra support.
The side menu does not display correctly in Firefox mobile for Android, in any version and on any screen size.
To reproduce the issue, simply load the topic: https://megaone.acrothemes.com/index-agency-hotspot.html in a Firefox mobile browser, scroll a bit until a secondary header appears. Tap the side menu button and they’ll see that it doesn’t work.
Hi profemilo, On your previous ticket you didn’t provide us your files as our team asked for the files. We have sent you the screenshot of that conversation on which you didn’t reply (1 month ago). Please check our latest response on your second ticket. Thanks!
I purchased the extended support for $13 but your item still shows I have 6 months of support. Can they correct this? I reached out to support and explained this but the rep ignored my questions and didn’t fix this problem. Can you please get this corrected.
Hi, Please contact Envato Help support as we don’t have any information related to extended support license at our end. Thanks!
How to make the html my main homepage and how to change the name and thumbnail when link is shared on social media
Hello, Please contact our support team at https://support.acrothemes.com
hello I have a problem installing the theme. When uploading, I get the error after 90%: The followed link has expired. Please try again.
Hello, This is not a WordPress theme It is a HTML5 template and we have clearly mentioned on the template detail page.
Hi, I already purchased this template and want to use index-agency-video.. But whenever i run the html, it shows only the loading bar.. when i disable the loading bar, the css won’t load. any suggestion to solved this issue?
Thanks
Hi, Please contact our support team at https://support.acrothemes.com they will guide you. Thanks!
Hi there,
I was looking for a good template to buy for my website. Here I found it. Its pretty interesting. Can you share some more details about it. Here are some details http://tennisshoeshub.com/
Hi TinaDev, all the details are already on the template detail page, please let us know what else you want to know. Thanks!