540 comments found.
Hello,
When you mention that purchasing Minimog includes free Foxkit and Foxify
Does it include the limited free trial versions or does it include the premium versions without having to pay a monthly fee?
Hi there,
Thank you for your interest in our theme!
When purchasing Minimog and activating your theme license, you will get: - FoxKit’s private plan for Minimog users (lifetime): https://docs.foxecom.com/foxkit-app/account-and-billing/foxkit-pricing-plans#minimog-plan
- Foxify pagebuilder’s Growth plan free for 6 months: https://docs.foxecom.com/minimog-theme/faqs/foxify-freebie-code-all-you-need-to-know
If you have any further questions, don’t hesitate to drop us a message via email happytohelp@foxecom.com 
Cheers.
Thanks!
One last question is the theme and the page builder compatible with suscription apps to add the suscription box inside the product page?
Hi,
Yes. If the subscription app is not yet integrated in Foxify, you can get the app snippets to use it on page builder, like in our tutorial here: https://youtu.be/QkjVrcuAfbU
I suggest you consult the app providers first about the app snippets they can provide!
Best.
Hi, great theme. just a question, any ways we can control the entirety of the website’s mobile font size? there seems to be mixed sizes for certain font elements when viewed in mobile form.
Can you also help me with this? https://imgur.com/a/6I1aWzk apparently theres an overlap of the button on the image gallery.
Hi there,
Please drop us a message via email happytohelp@foxecom.com with as much detail as possible (your store URL, your collaborator request code, etc.) so we can check and assist you with your question/issue!
Looking forward to hearing from you soon.
Best regards.
Hi, How many products can I import in this theme? what is the maximum product I can add to this theme?
Hi there,
Importing products and your other store assets need to be done in Shopify admin and will be based on the platform limits (if applicable).
I suggest you consult Shopify support for more clarification on this.
If you have any further questions for our theme, please let us know.
Cheers.
Is it possible to split the collection description so that one paragraph is above the collection of products, and another paragragh is below the collection of products?.
Hi there,
I suggest you use Shopify metafields to show dynamic content to your template: https://help.shopify.com/en/manual/custom-data/metafields
Please find an example of how it works here: https://docs.foxecom.com/minimog-theme/faqs/collection-page/move-the-collection-description-to-under-the-product-listing#method-2
Hope this helps!
If you have any further questions, feel free to drop us a message any time via email happytohelp@foxecom.com <3
Best regards.
Hi, i bought the shopify minimog theme and read on the sales landingpage about that foxify pagebuilder is included. Moreover the Foxkit Plugin is included.
Where do i geht the access for this plugins? I can only download it but then i have only the free triail version.
Thanks a lot, Alex
Hi Alex,
Please make sure you activate your license in FoxHome first: https://docs.foxecom.com/minimog-theme/getting-started/theme-license/activate-license
You will then be automatically assigned to FoxKit’s private plan for Minimog users and find the freebie code for Foxify pagebuilder.
If you have any questions or need our assistance, feel free to drop us a message via FoxHome’s in-app live chat or email happytohelp@foxecom.com <3
Thanks.
Hi, i activated the licence now – but i can’t find the Freebie Code for the Pagebuilder.
The thing with the FoxKits Minimog plan worked. Thank you!
Can you help me with the freebie Code for the pagebuilder please? Thanks a lot
Hi,
Please contact us via live chat or email happytohelp@foxecom.com so we can assist you with that.
Thank you!
The theme support seems to have gone down in the last few months. I have used the theme with multiple websites and the support in the early days was very fast. It has been 3 days I mailed the support and no response. I have also initiated a chat sometime back, but after the auto-response, there is no reply…the mail was sent from a different ID.
Hi there,
Please re-check your email folder (including the Spam folder) if you’ve got our replies.
Our team has also followed up with you in your new ticket and are checking further on your issues/requests.
Thank you.
Thanks for your msg. The mail was in my spam folder. I will follow up with your team on the replies.
choosing variant on product page is not changing the product price. what could be the issue?
Hi there,
Please drop us a message with more details of your store URL and collaborator request code (if required). We will assist you!
Thank you.
Done, please fix on priority.
is there any way we can restrict customer to not add pre-order item and stock item in the same order?
Hi there,
Nice question. However, this is not something we can handle from the theme side. I suggest you consult Shopify support or search for a Shopify app if they support such function.
Thank you!
Thank you for prompt answer. so does that feature not comes in your fox kit?
I have couple other questions. All the fox kit features all are forever free for mininog users or we have to renew every year?
Mininog user can have 5 upsell items that what it says . does that mean he can list max 5 items and change those five items well?
One question i forgot . what is load time how fast it loads do we have to use any separated optimizer apps for loading time?
Hi,
Yes our FoxKit doesn’t support the feature to set criteria to your orders.
Once you have purchased our theme, please sign up in our FoxHome smart theme manager: home.foxecom.com and activate your license. Then you will be automatically assigned to FoxKit’s private plan for Minimog users Free forever.
About FoxKit features, you can find the app pricing details here: https://docs.foxecom.com/foxkit-app/account-and-billing/foxkit-pricing-plans#plan-details
Regarding performance, there are many other factors affecting one store’s speed (apps, products, tracking scripts, the number of sections and products used, etc.). Some we are not able to handle from the theme side. I suggest you refer to our help article here about what we’ve done and our suggestions regarding this matter: https://docs.foxecom.com/zest-theme/faqs/my-store-has-a-low-speed-score-how-can-i-improve-it
Cheers.
Hello I have purchased your theme, I’m attempting to connect the store to your FoxHome app, however your system keeps saying it sent me a verification code. I have not received any verification code & I’ve requested it multiple times. Nothing comes to my email.
Hi!
Our support team is following up with you on your support ticket. Please continue with us there!
Thank you <3
Hi. Is there a feature where the variations on the product page links to another product page? Example, a black item product page has a white variation, and the white variant pill is a link to the white item product page. Thanks.
Hi friend,
Thank you for your question. Currently, we don’t have this feature built-in with the theme. You’d need an app for it.
Best regards.
Is there a feature in this theme for show the highest price of the 3 varients of the product in collection page thumbnail.
For example my product has $5, $10, $15 variants on product page. I want the most expensive $15 price to be shown for the product on the collection page where all product pages are listed.
Please confirm.
*can theme support be bought separatly after buying the theme? (in same price?)
Hi!
Thank you for your questions.
By default, the theme shows the price of the first variant or you can choose to show the lowest price with ‘From…’. We don’t have the option to display the highest price on the product card yet.
Regarding the item support, you can refer to Envato help article here: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support
Best regards.
I have arranged the 1st variant such that it is the most expensive version of the product. But on the collection page, (where all product thumbnails are shown). The product price is still shown as the variant that is the cheapest, regardless of how I arrange the variants on the product page. I want the high price to be shown. I am talking about the collection page, not the product page.
For example, I have 3 variations of Product-a
a-1 cost s$15 a-2 costs $10 a-3 costs $5
I have arranged it in descending order on the product page from $15 to $5. But I want the collections page, where product a b c are displayed. I want the price displayed with product a thumbnail to be $15 not $5. Please respond if it is possible and if you understand my point.
Hi,
May I know if you have purchased our theme or you have installed it as a trial theme to test it out?
Please check Theme settings > Product card to make sure you unselect the option ‘Show lowest prices’.
If you still have issue, please drop us a message here https://help.foxecom.com/ or via email happytohelp@foxecom.com. We’re more than happy to assist.
Best regards.
Hello, I have the Wordpress version, but i think i’ll buy this one too (Shopify version). I have a question, is it possible to have the smooth scroll like Minimog’s Landing Page? https://foxecom.com/products/minimog-shopify-theme
Hi!
Yes we have animation settings. You can refer to our demos or install our theme as a trial theme to test its features and sections: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way
Best regards.
Hi, I bought the theme yesterday. Couldn’t add it to Shopify. It gives this error message: zip does not contain a valid theme: missing template “layout/theme.liquid”. Can anyone help me? I want to go live with me new store this weekend, and it won’t work like this. Thanks in advance!
Hi!
Thanks so much for purchasing the Minimog theme! We’re thrilled to have you on board.
Before uploading the theme to Shopify, be sure to unzip the theme package first. This will reveal the actual theme file named “minimog-5.x.x” you’ll need for upload. You can find detailed installation instructions here: https://docs.foxecom.com/foxhome/theme-manager/install-demo
One-Click Demo Installation (Recommended): For a faster setup, consider using our FoxHome smart theme manager: https://home.foxecom.com/. FoxHome allows you to install any pre-designed demo with just one click!
Please drop us a message via FoxKit’s in-app live chat or email happytohelp@foxecom.com if you have any further questions or need our assistance.
We’re excited to see the amazing things you create with Minimog!
Cheers.
Where can I unzip the theme? Is not explained in the video, I have a test theme now. but if I modify it and later add the purchased one, will it stay the same? And I need to enter a purchase code, I can’t find that anywhere either
Hi,
To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location. To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All…, and then follow the instructions.
The trial theme is for you to try all the theme features and sections. But you cannot publish or edit its code even after purchasing.
It seems you have signed up to our FoxHome. Please activate your license (purchase code) and install a new demo.
You can refer to this article on how to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Thank you!
The instructions don’t work, I downloaded a demo. Twice now. Built whole store and I can do it again like this , I wanted to live last weekend. So did not succeed. I me theme I bought, no demo. And otherwise I want my money back, very annoying this
Hi,
Our support team has contacted you via the email you signed up for FoxHome.
Please reply directly to our email so we can assist you.
Thank you very much.
hi, i am having an issue with theme(https://demo.megamog.co/) on my site: https://maqboolcollections.com/collections/t-shirts-polos-1
the thing is i want to have variable option such as size color show on my collection page if the quantity is more than 1
but it doesn’t have any option further the code is very different from usual theme to optimize can you please suggest how to resolve it thanks
Hi there,
The demo link you shared is from a different theme of our team – Megamog theme.
You can find Minimog demo here: https://demo.minimog.co/
Please drop us a message via FoxKit’s in-app live chat or email happytohelp@foxecom.com so we can easier assist you.
All the best.
Hi there,
I recently took over a project and redesign a website for my client. From his previous theme, there is a way to limit one product per customer. My client would like to have this feature as well for this theme, is there a way to set this up on Minimog theme?
What he would like to have is the ability to limit the cart so that each client can only purchase one single item out of all the products available in the store, essentially allowing only one unique product with a quantity of one per purchase. This means no multiple items or multiple quantities.
Can you help me with this?
Regards.
Hi there,
Thank you for your question.
We understand you’re interested in setting order limits for your Minimog store. However, it’s unfortunate that we don’t have such feature built-in with Minimog.
There are many great order limit apps available in the Shopify App Store. You can browse the “Order Limits” category to find one that suits your specific needs and budget. Some apps offer features like minimum order amounts, maximum order quantities per product, and even customer purchase limits.
If you have any other questions about using Minimog, don’t hesitate to drop us a live chat message or email at happytohelp@foxecom.com. We’re always happy to assist you.
Thanks!
Another issue is with Variant group images on demo page even it is showing issue. when we click on blue or cream color it will change product photo as per color and hide other color photos. but on mobile site all color variant photos stays visiable and also when we click on blue or creame color it does not update photo of product to that color photo. if we turn of Variant group images clicking on blue and creame will change product photos https://fashion.minimog.co/products/striped-knit-bandeau-crop-top please guide how to fix it.
Hi,
Thank you for the information!
Please contact our support team via email happytohelp@foxecom.com or FoxKit’s in-app live chat so we can assist you further you with your issues.
Looking forward to hearing from you there 
Thank you.
on my store as well as on your demo store here https://fashion.minimog.co/collections/knit-wears i see that… when on collection page i click on second color (for example red) of product variant, it changes thumbnail of product on collection page it self and shows red colored product thumbnail. which works fine. but when i hover over that new red product thumbnail it shows me 2nd image of product which is not red but black. which means on hover state it will always show 2nd image of product not red colored product’s 2nd image. correct me if i’m wrong. and also in quick view popup it will show all the images of all the varient red black white all images will be visiable on scroll left right
We wanted to remove default selected variation of the product on the product page. For example like when customer open a product then he/she have to select the variation of that product until then the variation shouldn’t be selected. How to do that?
Hi,
We have responded to your ticket about this. Please check!
If you have any further questions or need additional clarification after reviewing our response, please don’t hesitate to reply directly to our email. We’re happy to help!
All the best.
Wishlist is not working properly. even on Minimog Theme Demo.
Step 1. Register customer account. and login into account using ID/Password. Step 2. Add any product to wishlist. you will see product added to wishlist by visiting wishlist page. Wishlist page will show all products you have added to wishlist. so far everything works fine. But… Step 3. login into same customer account on any other browser or in incognito mode. and visit wishlist page. no product will show. !?
Seems like wishlist with Minimog default setup only works in same browser with cookie do not work on the base of user email id.
Which means to use wishlist i need to buy license of third party app from shopify app store.
Please guide if i’m wrong. FYI i bought this theme for my client’s website. from clients own account on themeforest. now i’m in very bad situation where i need to ask client to buy wishlist app licence from third party.
Hi friend,
Thanks for contacting us! You’re right, the current wishlist feature in the theme allows customers to save their favorite products using browser cookies. This is a great way for them to revisit items they’re interested in.
However, cookies can expire or be cleared, so unfortunately, themes can’t store wishlist data permanently linked to individual customer accounts.
To achieve this functionality, you’d need a third-party app that integrates with your Shopify store. These apps typically store wishlist data securely on the server-side, ensuring it remains accessible even if cookies expire.
We hope this clarifies the limitations and potential solutions! Feel free to reach out if you have any further questions or need help finding a wishlist app that suits your needs.
All the best.
Hello, please I need to use my purchase code. I used it in a store that I no longer use and I don’t remember which one it is. For that reason, when I want to activate my code, I get an error message. How can I do it?
Hi friend,
Please contact our support team via FoxKit’s in-app live chat or email happytohelp@foxecom.com, we will assist you with transferring your license.
Thanks!
