310 comments found.
Hi! I have a reseller hosting website for my client which allows search and purchase of domains, but that is not my main website home page. I want to redesign my home page using this theme which I really like. My concern is about Domain check and purchase. I see that this theme allows domain check? Can I integrate this theme domain checker with my reseller website. I will need users to be able to search from this theme home page but once they see the availability of the domain they must be be able to buy it directly from my reseller sit without the need to re-search or re-check the domain availability. Is that a possibility?
Thank you! Puneet
Hi.,
Sorry, We do not have that option in our theme.
Regards., DesignThemes Support.
Hi I bought the theme I am trying to install the dummy content, its not working it does give some error like 404, Could you please help to resolve this issue asap?
Hi.,
1) Watch following videos.
http://wedesignthemes.com/support/multi-host-responsive-hosting-wordpress-theme/(OR)
https://www.youtube.com/watch?v=jD0i7_RnrOM&list=PL6kpawNbFm9X76xkNsKa9OQrz3aysbkmH2) i) Go to Wp-admin (Dashboard) / Settings / Permalinks
ii) Set the permalink structure into “Default” and save changes.
iii) Again change it as “Post Name” structure and update then.
Thank you for quick respond, i did follow your steps in videos and the second option, but still having same issue not able to get same demo it just look like this http://web.iraqorder.com/
Can i provide you with login details for wordpress that you can install the demo please ? as i need to have same as demo one
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that we will import our demo dummy data.
Regards., DesignThemes Support.
Thank you very much for quick respond Credentials details been sent
Hi.,
We have updated the dummy data. Please have a look.
Regards., DesignThemes Support.
Thank you it look perfect but only one left is the is Home layout 3 could you please fix this?, http://web.iraqorder.com/home-layout-3/
Thank you Kind regards
I did resolve the issue, thank you very much for all your help and support
Hi.,
Thanks 
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, I am very interested, I do not see the domain page. then no vertical price table? a slider for VPS Thank you
Hi.,
Thank you for contacting us.
1) You can see the domain search page here http://wedesignthemes.com/themes/dt-multihost/whmcs-bridge/
2) We do not have vertical pricing table.
3) We have the slider which are shown in the home page only.
Regards., DesignThemes Support.
Hi.,
here is a slider VPS http://prntscr.com/7yerno demo page for VPS vertical pricing table. http://prntscr.com/7yey9j demo Comparative example adds table below price table ” http://prntscr.com/7yexq7 demohow to add a code below the price table demo http://prntscr.com/7yezho
Regards.,
Hi.,
As we told already these are not possible with our theme.
I need help with installing the theme. I tried n my own, but it doesn’t look like the demo.
Thanks
Hi.,
Thank you for contacting us.
Hope you had a great weekend
Kindly, Make sure you have followed all the below steps.
1) You need to install the dummy contents from Dashboard > Multihost > General > Import Dummy Data ( Top right corner).
2) Then update the permalinks from Dashboard > Settings > Permalinks.
3) Change the home page from Dashboard > Settings > Readings.
4) Update the menus locations from Dashboard > Appearance > Menus -> Menu Locations.
5) Add slider to layerslider or revolution slider and add it to the home page using the slider options below the editor section.
Note: Make sure you have installed all the recommended plugins before these steps.
Regards., DesignThemes Support.
Something is still wrong, can you assist? http://thesirwilliams.wpengine.com/ Also , do you install themes?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello! Pre-sale question—Has the theme been upgraded for WHMCS V6?
Hi.,
Thank you for contacting us.
No, We have updated the theme to latest version of WHMCS. We are working on it and will update the theme soon.
Regards., DesignThemes Support.
Is there an ETA on when the upgrade will be available? There are several significant changes with v6 and we’d like to know that your theme is 100% ready BEFORE we purchase.
Hi.,
Thank you for contacting us.
We will update the theme ASAP!. We cannot give you the exact time frame when it will be completed.
Regards., DesignThemes Support.
Hi, ich have two Problems.
1.) I have twi Scrollbar on my website. How can i move one http://prntscr.com/7v4gwb 2.) On all my Sites the Page Bulder is now empty ? if i disable the Page Bulider i can see in text what i create . http://prntscr.com/7v4hsh On one site i can see nothing
Hi.,
1) Just add the footer widgets in the footer columns so as to fix the scroll bar issue.
2) Our page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”
Regards., DesignThemes Support.
Hi, ich have two Problems.
1.) I have twi Scrollbar on my website. How can i move one http://prntscr.com/7v4gwb 2.) On all my Sites the Page Bulder is now empty ? if i disable the Page Bulider i can see in text what i create . http://prntscr.com/7v4hsh On one site i can see nothingHi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Hi.,
1) Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
2) Our page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”.
Regards., DesignThemes Support.
Hi
I have installed TinyMce and enable “Stop removing the
and
tags when saving and show them in the Text editor”
But the theme is still filtering out/removing the BR in the html. Do you know how to enable this?
Thanks
Hi.,
Wordpress will be removing those tags by default. You can use our divider shortcodes from the shortcode builder. Please have a look.
Regards., DesignThemes Support.
Can I get the link to the demo images from the sliders and pages etc. please?
Hi.,
Thank you for contacting us.
Kindly, Refer the attached text file.
https://www.dropbox.com/s/2sb5ag9deejqqan/images.txt?dl=0Regards., DesignThemes Support.
can you send me the link of the demo images from the multihost template thnk
Hi.,
Thank you for contacting us.
Kindly, Refer the attached text file.
https://www.dropbox.com/s/2sb5ag9deejqqan/images.txt?dl=0Regards., DesignThemes Support.
I want to put a logo on my site (http://uwslimmehuis.nl/) on the right side, just below the menu, like on this site: http://uwduurzameinstallateur.nl/verlichting/ (The Powered by Philips logo) . How can I do that? Which file should I edit? The header.php or something?
Hi.,
Thank you for contacting us.
You need to edit the files wp-content/themes/multihost/header/header1.php or header2.php upto header5.php depending upon the header that you have chosen in buddha panel > appearance > header. The corresponding header file needs to be edited.
Regards., DesignThemes Support.
Thanks, that worked out!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
hiya i need few ?s answered asap ty
Hi.,
Let us know your query, so that we can help you.
Regards., DesignThemes Support.
yea i am trying to edit some of the images like the phone looking ones how can i do that?
Hi.,
Which image you want to edit? Send us the exact screenshot which you are trying to edit.
Regards., DesignThemes Support.
and the slider images that have text already on them
Hi.,
Hope you had a great weekend
1) You have already got the image paths. So download the image to the local, edit it using photoshop or some other softwares and upload it to the same path.
2) Just go the slider that you are using, and edit the image path of the slider images as per your needs.
Regards., DesignThemes Support.
i cant edit those two link images i posted with out the psds. i need to remove the text etc those arent the psds
Hi.,
The PSD files are not included with the theme package. Kindly, Replace that image with your own image.
Regards., DesignThemes Support.
thats fine but where can if find those exact images so i can buy them?
thats fine but where can if find those exact images so i can buy them?
Hi.,
Kindly, Check the attached text file for the image purchase links.
https://www.dropbox.com/s/swabrgew0sfb8p8/slider-images.txt?dl=0Regards., DesignThemes Support.
Hi, Your theme looks great and looks to have a lot of possibilities. Just one thing that annoys me with this and other WHMCS themes is you don’t show how (and if) you made any design for the customer area of whmcs, you only show the menu, login and register page, but I can’t see how it will look once I log in. Is this designed? Or will I have to design this whole area myself? Thanks Lykke
One more thing, I can’t find anywhere you write which pagebuilder it is the theme is using? I’ve been unlucky buying one previously that wasn’t usable on a multisite install. You don’t comment on that either, will this work? It has to be installed from Network and activated for a user, that has to be able to use it and customize it with the builder. Thank you
Hi.,
Thank you for contacting us.
1) Kindly, Check this video for the query related to WHMCS.
http://wedesignthemes.com/support/multi-host-responsive-hosting-wordpress-theme/#8 (OR) https://www.youtube.com/watch?v=CIbKbExKE1E&index=6&list=PL6kpawNbFm9X76xkNsKa9OQrz3aysbkmH2) Our theme uses the page builder which is designed for our theme only and the page builder will work in multisite as well.
Regards., DesignThemes Support.
Hi
Thanks for your quick and helpful reply.
On the page with the videos you write it’s possible to see a demo, I don’t know if that is what I’m looking for, but I would really like to see the WHMCS client area, which I can’t see because I need a client login to get there..
I purchased Active Host because they show photos of a really good looking client area http://royaltemplates.com/themes/#ActiveHostWordPress but I’m having a lot of problems with Multisite, so I need something else, but I’d like something with a nice and simple client area, that will be easy to adjust.
Lykke
Oh the URL doesn’t change, the photos are at the ‘support’ menu item, these are the pages I’d like to see.
Hi.,
Kindly, Request a demo from this page http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
Hi again, thanks for all your help ? Just one last thing, can you tell me where to find the stock photos or the designer of those from Home Layout 3? http://wedesignthemes.com/themes/dt-multihost/home-layout-3/
Hi.,
You mean the purchase links of the images? If yes, check the attached text file.
https://www.dropbox.com/s/swabrgew0sfb8p8/slider-images.txt?dl=0Regards., DesignThemes Support.
Hello, We would like to test your theme that looks great. Please give us a a demo to test the utilities of your product.
Best Regards
Hi.,
Thank you for contacting us.
Request a demo from this http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
Thank you very much for your reply about the icons. It was really helpful. Thanks a lot but now we have a concern regarding with featured images on the post. We can’t seem to populate or have a featured image on it and for our past blogs that we posted using another theme – the feature image works but is really really huge, is there a way to make it small? You can check our website, http://4folds.com/
Hope on hearing from you soon!
All the Best, Quenie
Hi.,
Thank you for contacting us.
Please try disabling the external plugins, other than the theme recommended plugins and check the issue.
Regards., DesignThemes Support.
we tried disabling some plugins, it did worked but still the featured image is too big http://4folds.com/the-key-benefits-of-building-your-personal-brand/
is there a CSS code that we can add to alter the image size?
Hi.,
We get “Internal Server Error” while loading your site, so we can’t check the featured image size.
Regards., DesignThemes Support.
Are the PSD files included ?
Hi.,
No, The PSD files are not included.
Regards., DesignThemes Support.
having few issues with the slider getting the error code Revolution Slider Error: Slider with alias slider14 not found.
also missing the footer
Hi.,
1) Just create a new slider from revolution slider and assign that slider from the “Slider options” in the page where you have the error.
2) Kindly, Check the screenshot for the widgets that we can used in the demo. Use those widgets in your site.
https://www.dropbox.com/s/jmsgg7w5h1yfuu3/footer_widgets.png.part?dl=0Regards., DesignThemes Support.
where are the images for the slider?
fixed the slider but can u ss me the setting u used in the demo? also can u send me how to add the text thats on the sliders also i need psds for the images thanks kind of hard to edit things if they are branded.
i.,
You can just import the slider export file (dummy-layerslider.zip) to get the slider as our demo. You can find this zip file along with the theme files that you downloaded from themeforest. Also the images are not included with the theme package. They are licensed images. If you need we can send you the purchase links of the images.
Regards., DesignThemes Support.
Hi,
I need help on 2 issues:
1) The shortcode for unordered not working on my articles.When I insert DT Shortcode List shows properly in the WYSIWYG editor, e.g
[dt_sc_fancy_ol style=”decimal” variation=”“]
Lorem ipsum dolor sit
Praesent convallis nibh
Nullam ac sapien sit
Phasellus auctor augue[/dt_sc_fancy_ol]
but the bullets /styles don’t show when I preview the page or publish on frontend. How do I resolve this issue?
2) Where I can I change the font size for the page title appear left on breadcrumb? Currently it is H1 I want to make smaller size.
Hi.,
1) Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
2) You can change the font size of H1 tag from Dashboard > Multihost > Appearance > Typography > H1 Font Family, Size and Color. Please have a look.
Regards., DesignThemes Support.
Hi,
Logins details sent.
Hi.,
We tested the unordered list in a test page and it is showing fine. We have sent the test post link in the mail. Please have a look.
Regards., DesignThemes Support.
Hi,
1) Worked only on ‘post page’ but not on normal page creation. I wait to see the issue to be fixed on the next update as promised on your email to me today.
Hi.,
We will fix that issue in our next version.
Regards., DesignThemes Support.
Hi.,
We will fix that issue in our next version.
Regards., DesignThemes Support.
I cannot duplicate the vertical sub-sub-columns under “blog,” “gallery” and “shop” headings. Is there a mega-type menu plugin I am missing?
Please disregard—I found it. Thanks.
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hello I have a problem to import demo data. When i click on Import button the status bar is stuck and no import data are transfer to wordpress admin. My Purchase code:3cf587c7-0451-45bc-a5ae-74927af6eacd.
I check with another themes and there all is OK so is your theme bug or problem
Hi.,
Thank you for contacting us.
Sometimes demo content import may fail, it may be one of the following reasons.
Your PHP memory limit, exceution time, upload size may be set too low. Kindly, Check that your server has following limits else contact your hosting support to do so.
1) max_execution_time > 600
2) memory_limit > 128M
3) post_max_size > 32M
4) upload_max_filesize > 32M
If you receive ‘500 Internal Server Error’ then it may be because of any one of following reasons.
i) Your web server may be configured incorrectly (ie configured with incorrect directives). You have to contact your hosting support to resolve this issue.
ii) Your files may be corrupted while uploading it to your web server. Those files may be transferred successfully but it is unusable by server. If it is theme files upload it again and import demo content. If still you receive this error deactivate the plugins one by one to find the cause of error.
Note : You can verify your PHP configuration limits by installing a simple plugin found here. If you still can’t resolve the 500 error, talk with your web hosting support.
Regards., DesignThemes Support.
