310 comments found.
How do I remove the image and text and replace it with my own in the multihost child section? It says buddha Panel and has an image of buddha.
Hi.,
Please be more specific about your query with some screenshot. So that we will help you better.
Regards., DesignThemes Support.
Sure, a screenshot of the image/text can be seen here: https://ibb.co/mtrn26 I have reason for concern as I am reminded by the following text:
3 “You shall have no other gods before Me.
4 “You shall not make for yourself a carved image—any likeness of anything that is in heaven above, or that is in the earth beneath, or that is in the water under the earth; 5 you shall not bow down to them nor serve them. For I, the Lord your God, am a jealous God, visiting the iniquity of the fathers upon the children to the third and fourth generations of those who hate Me
Exodus 20:3-5
According to this text if I allowed the text and image to remain I could be implicated of idolatry and I do not hate God. I think you owe it to the customers who have paid for your theme to replace the image and text.
Hi mybasicllc.,
Sure you can change the buddha logo in the theme options panel and it is the customers wish to have it or not.
Get into Admin panel > Multi Host > Branding there you can change our buddhapanel Logo.
Refer : http://prntscr.com/hry8mx
Regards., DesignThemes Support.
I changed it, I hope you take heed to the recommendation in your future updates.
Hi mybasicllc.,
Since some customers do not prefer the buddha logo, we have kept the option to replace it. What you want to update us in future updates?
Regards., DesignThemes Support.
Hello, i’d like to request a demo. My email is stewhosting@hotmail.com
Hi.,
Thank you for contacting us.
Kindly check your mail inbox a separate email has already been sent to your login credentials.
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 48 hours only.
Hello, I tried to use the pw you sent but it didnt let me login
Hi.,
We have sent the demo login details to your mail. Please have a look.
Note: We have updated the password only. The mention demo link will be available for 48 hours only. If you need to extend the demo then request a demo from this http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
ok thx
Hi.,
Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi there, I am getting allot of javascript errors can you confirm it is your theme or a plugin i have installed?
arrow.png Failed to load resource: net::ERR_INSECURE_RESPONSE eye.png Failed to load resource: net::ERR_INSECURE_RESPONSE dataTables.responsive.js:804 Uncaught TypeError: Cannot read property ‘responsive’ of undefined at HTMLDocument.<anonymous> (dataTables.responsive.js:804) at HTMLDocument.dispatch (jquery.js:3) at HTMLDocument.r.handle (jquery.js:3) at Object.trigger (jquery.js:3) at Object.a.event.trigger (jquery-migrate.min.js:2) at HTMLDivElement.<anonymous> (jquery.js:3) at Function.each (jquery.js:2) at a.fn.init.each (jquery.js:2) at a.fn.init.trigger (jquery.js:3) at c.b.init (slick.min.js:17)
Thanks
Hi.,
Make sure that you have been using our updated version 1.5.8, if not kindly update the theme and check out the issue.
Refer : http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/
If you still have any issues, kindly send us some screenshot where you have met those JavaScript issue along with your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi,
Ho can i fix the top header to be moving down when i scroll down the page as in your demo .
regards
Hi.,
Thank you for Contacting us.
Just add this css code in Dashboard > Multi Host > Integration > Custom CSS
#header-wrapper-sticky-wrapper { position: relative; top: 45px; }
#header-top { position: fixed; background: #fff; z-index: 99999; }
.is-sticky #header { top: 45px; }
Enable the Enable Custom CSS option to YES and add the code the save it.
Please refer the attached screenshot : http://prntscr.com/hlxf4y
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Thank you for your response
I implemented your advice but nothing happen
you can see the attached screenshot : https://prnt.sc/hmg93m/
and you can show my website here : https://web.overnetwork.net/
thanks
Done !.
Thank you so much
Hi.,
OK, Thank you.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Thank you for your support
I want to ask about the header and specifically I need to use two Menu Header to different pages .
for example , i need to create some pages with Header 1 which navigate the English pages .
and use Header menu 2 to navigate the Arabic pages (RTL) .
i need to use this scenario to create LTR Pages and RTL pages in the same Dashboard incited of installing Tow different WordPress sites with different Dashboards .
so , can i execute this scenario ?
Thank you
Hi.,
Sorry for the inconvenience, you can’t execute this scenario. It is not possible.
Regards., DesignThemes Support.
Hello,
the one-page menu dos not work either in my theme which installed or your demo .
please support me
Hi.,
Yes, we are ready to help you.
Do you have referred the scrolling issue ?
Refer : http://recordit.co/SwVds2q8s8
Then kindly get into the file path /wp-content/themes/multihost/framework/js/public/ and replace the jquery.scrollTo.min.js file with the below file.
File Link : https://www.dropbox.com/s/zhl5r99076q8n93/jquery.scrollTo.min.js?dl=0
Else if you are referring to something else, please let us know a screenshot/video so that we can help you better.
Ratings : If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
Note : It seems that your support has expired on 31/07/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
thank you so much ,
really my support has been expired.
but since that day i’m actually installed the theme at these days .
so i will be depends on the comments. if you are not mind
Hi bektash.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hello Rsriram,
I would like to request a demo before I buy I want to see how the backend works. My email is me@lsweat.com
Thanks, Lucas.S
Hi Guys, I am trying to figure out if the theme or the Bridge plugin is causing my WHMCS to load slow within your theme? It is taking around 10 seconds + to login and the WHMCS is on the same server?
Hi.,
Kindly refer the below knowledgebase link for how to increase the theme speed.
Refer : http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/
Regards., DesignThemes Support.
Greetings, I would like to request a demo. My email is kastellanos@gmail.com
Hi.,
Kindly check your mail inbox a separate email has already been sent to your demo login credentials.
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
Hi,
How customiseable is homepage layout?
For example is it possible to have Singlepage homepage but pricing table can be set to layout no4.
I mean is there a homepage builder where we can take bits and bobs from other home pages and build a new homepage?
Also, I wish to check the admin panel. my email is britishify@gmail.com
Hi.,
Thank you for your interest on our theme.
1 ) Yes, you can customize the home page as per your need. And we have our own powerful page builder which offers you to drag and drop the modules.
2) Kindly check your mail inbox a separate email has already been sent to your login credentials.
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
Hi, I wish to check admin panel. Can you send me login please. My email is britishify@gmail.com
cheers.
Hi.,
Kindly check your mail inbox a separate email has already been sent to your demo login credentials.
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
i would like to request a demo. my email is demonstratorz.tdb@gmail.com
Hi.,
Thank you for contacting us.
Kindly check your mail inbox a separate email has already been sent to your login credentials.
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 48 hours only.
Dear Customers
We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday
Regards., DesignThemes Support.
Where are the videos.? Also, I tried to register for support; the email for password never sent.too me.
Hi Mate.,
1) Here is the link for our youtube videos. Please have a look.
https://www.youtube.com/playlist?list=PL6kpawNbFm9X76xkNsKa9OQrz3aysbkmH2) We have sent the forum login details to your email id. Please have a look.
Regards., DesignThemes Support.
Thanks, got email and video links.
Hi eug.,
We hope you had a great experience with our theme and support,Please take one minute to share your feedback by clicking on a rating below.
Please visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
After It installed, it tells me spend for $22 for a licenses for the Layer Slider. What gives on this?
Hi.,
Thank you for contacting us.
The plugin is already activated and please ignore the message that is showing in your dashboard.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Please mail us your request immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can send updated Premium Plugins
Do I have to buy extra plugins to make it work to the fullness?
Hi.,
Thank you for contacting us.
Sorry we have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme. Please contact the plugin developer
Thank you, we look forward to helping you! Regards., DesignThemes Support.
i have problem with my header please check it https://hostforus.co/
Hi ErfanImmortal..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes .so that we will check the issue.
Regards., DesignThemes Support.
Multihost Page Builder in DesignThemes Core Features Plugin 1.2 comes with major update. In order to make your existing pages (created with page builder) to work properly click Update Content button in Dashboard > Multihost > Page Builder > Update Content
[an error occurred while processing the directive]
Hi Tdomain.,
This is not an error message. This notification appears in your dashboard for updating the page builder with latest updates. Once you update that option mentioned in the notification and after that closing that notification, it won’t appear again.
Note : Thank you for contacting us. It seems that your support has expired on 10/04/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Not what does not update. I pressed the button many times. All is exactly a mistake ..
https://ibb.co/jS7M6QHi.,
This is not an error message. This notification appears in your dashboard for updating the page builder with latest updates. Once you update that option mentioned in the notification ( Admin Panel > Multihost > Page Builder) and after that you can close that notification manually , it won’t appear again.
Regards., DesignThemes Support.
I updated 10 times. All exactly outputs that requires an update (even when I hide the output)
https://ibb.co/djiBQkHi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hi, I’d like to know what the general font is which is being used. I read something of Font Awesome but that’s about icons, but I mean font for the text itself!
Hi.,
Thank you for your interest on our theme.
In our demo site, we have used the font family ‘Ubuntu’. You can change the font family as per your need.
Regards., DesignThemes Support.
hello how can i enable the top menu??? there is no way to make it vissible can you please help me out?
sorry i found it it has a switch
Hi!.,
Glad that you fixed the issue
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
This theme is too much buggy after i set it up it was ok for 2 month then one problem after another comes up. i am using another theme now and i am happy with it. I want refund. please refund me thanks.
Hi thrusthost.,
We have already fixed all the issues that you have mentioned in the theme and also we have updated the theme recently with bug fixes. We cannot issue refund in this case.
Regards., DesignThemes Support.
i didnt get any update. where can i find it?
Hi.,
We have updated the latest version of theme on 25-01-2017 – version 1.5.8.
Please update our theme with latest version to fix the issue. Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/ http://prntscr.com/efv01vRegards., DesignThemes Support.
I already have this update and my site is all broken. rev slider has problems. and other things too. so i want refund . Thanks.
see no builder or anything but i had them configured. i am loosing money day by day as the theme is not ok i have no sale because of site broken. so i want the refund fast so that i can use that money to fix my site. Thanks
even the other pages are broken too.
Hi Thrushost.,
It seems that you wordpress core files are being modified which has caused the issue in your site Please have a look at this jquery file and it has some weird contents. https://thrusthost.com/wp-includes/js/jquery/jquery.js
Since we cannot connect to your ftp, we have installed a jquery plugin to fix the issue. Now your page builder is working fine. Please have a look. This issue in your site is out of scope of support and we have fixed it for you.
Regards., DesignThemes Support.
Good afternoon, I’m really dissatisfied with the template, so many errors, the template is not compatible with what I want, since the responsive is not the same as I wanted, the template there are still many errors. So, on second thought, so that I do not take greater damage of time and space, I will need the restitution of the value the refund.
Hi deofogo.,
We have fixed all your said issues and resolved everything. What are the other issues that you have with responsiveness and template? Please let us know with some screenshots so that we can help you better.
Regards., DesignThemes Support.
I have been talking to you, what happens is that the template has many other issues that I do not like, one of them is that it has to have a plugin so I can sell hosting, but for this I will have to pay the plugin, a kind I can not get a template like this, since it does not give me advantages, I had to buy the layer slider license so I can use the responsive effect correctly, but your template has no responsive effect as I expected. . I needed an effect as I had shown you. When I see on my cell phone, the lyrics are distorted. I needed to buy a slider plugin to solve a temporary problem, but my site got heavier.
Hi deofogo.,
1) All the wordpress theme which are hosting related must need the WHMCS software and whmcs bridge plugin to get the hosting service business in their site and should have known that.
2) Each theme has its own design and features and may differ theme to theme. We always get the advices from our clients and try to update in the upcoming versions.
3) Can you please send screenshots of the responsive issue that you were having before the purchase of the layerslider plugin?
Regards., DesignThemes Support.
Really enjoyed! Thank you! , I just need the menu to tune up a bit more, leaving a thinner menu.
Hi Deobran.,
The issue has been resolved. Please have a look.
Refer Screenshot: https://snag.gy/ezgNCB.jpgWe hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
