310 comments found.
You showed me the command to leave a larger space in the portfolio, now please show me the command to leave the larger space on the main page.
Hi Deofogo.,
Please be more specific about your query with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
I would like to know what class of code to change the layout of my home structure. Widht
i need this responsive page https://snag.gy/GangSw.jpg
dont like this https://snag.gy/DzuWai.jpg , i like this https://snag.gy/GangSw.jpg
Hi Deofogo.,
1) Get into Admin Panel > Multihost > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
`.home .content-main .container { width: 1300px; }`
Note: You can change the value as per your need.
2) The issue has been resolved. Please have a look.
Refer the screenshot: https://snag.gy/Mmzgx8.jpg
Regards., DesignThemes Support.
The mobile menu is picking up a half of the phone. I need you to fix it.
Hi Deofogo.,
The issue has been resolved. Please have a look.
Refer : http://prntscr.com/e8l9y9Regards., DesignThemes Support.
Please help me! I’m going through a boring problem first, when I look at my site by cell phone it’s not 100% responsive, according to the dimension’s mobile menu, preventing me from viewing content from across my site. Please, I’ll help you resolve or I’ll go into my personal controls. like this > http://prnt.sc/e8ha3x , I need to decrease this menu that is too large and too long (long), I also need to change the menu color and style if possible. If you could also in the mobile menu to go to the left corner and not stay on top. Thank you. The priority is to decrease the menu, shorten it.
Hi Deofogo.,
The issue has been resolved. Please have a look.
Refer : http://prntscr.com/e8l9y9Regards., DesignThemes Support.
About the search, some words he can search, but others do not, is giving a “Loop”. I give you the image loop, which does not come out of this loading. http://prnt.sc/e81vhs
Hi deofogo.,
The search issue was due to the external plugins “ARForms, ConvertPlug”, if we deactivate these 2 plugins, the search is working fine. Please deactivate the 2 plugins and have a look at the search page.
Regards., DesignThemes Support.
I would like to know another detail, I will sell hosting, will I have to buy a plugin for integrating whmcs? The problem is that I have to be paying per month? Is there another solution to incorporate whmcs into this template without using a plugin to get paid per month?
About the search, some words he can search, but others do not, is giving a “Loop”. I give you the image loop, which does not come out of this loading. http://prnt.sc/e81vhs
Hi Deobran.,
1) For integrating the WHMCS software with our theme, you need to purchase the WHMCS Bridge plugin pro version. The pro version plugin has some offers which are listed in this page. Please have a look.
https://i-plugins.com/whmcs-bridge/cart/?gid=252) Regarding the search we will reply in your below comment.
Regards., DesignThemes Support.
Another detail of errors is that the template is not completely responsive, especially in the portfolio area.
http://prnt.sc/e7k6pzHi deofogo.,
Get into Admin Panel > Multihost > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
@media only screen and (max-width: 767px) { h2 { font-size: 40px; } }
Refer Screenshot:https://snag.gy/qVF0uZ.jpg
Regards., DesignThemes Support.
I’m also having a mistake in the portfolio part, when accessing the phone, responsive mode, I click on any category and it shows the portfolios, but the question is that it does not take 5 seconds or so, it returns to initial position in responsive mode. This seems to be a bug
Hi Deofogo.,
Kindly, send us the page link where you have the issue with some screenshots like references. so that we will have a clear look from our end.
Regards., DesignThemes Support.
I wish you could help me, because I can not update my sources. I need to help, because when I change them to lato for example it does not apply.
Hello! I have one more question for you to solve, I put a search widget and I put it to search for some text and it does not search anything, it takes a lot and when it comes back, it returns without any response. Please solve it for me.
Hi Deofogo.,
It seems that you have updated your wordpress login details. So, we can not visit your site http://prntscr.com/e80yop . Kindly resend your WordPress login credential through the right bottom form located @http://themeforest.net/user/designthemes .So that, we can check and have a clear look from our end. Then we’ll help you to get rid of it!!
Regards., DesignThemes Support.
I would like to take some doubts. How can I make the contact form appear as modal in the menu? And I’m not able to do css in the child theme, as I do. ? /
Hi deofogo.,
Can you please be more specific about your query with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
I try to change the css to change a color of some elements and I can not succeed. Please help me to know how to change? http://prnt.sc/e71kbp
Theme child
I’m having these issues with template spacing on the portfolio part. I need to change the spacing that is too small, I need to make the text of the portfolio that is on the side, the rest of the text that does not fit it goes down the image, to avoid the white hole. I need to know how you do it in Thema child….
http://prnt.sc/e73h7l and http://prnt.sc/e73g5mHi deofogo.,
1) Please be more specific about your query with some screenshots where do you want to change the color, so that we can help you better.
2) Get into Admin Panel > Multihost > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.single-dt_portfolios .content-main .container { width: 1400px; }
Note: You can change the width value as per your need.
3) Sorry for the inconvenience, you can not change the content position, We will consider it in future update.
Regards., DesignThemes Support.
Hi after updating the template, your composer doesnt work properly anymore please help
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!
Regards., DesignThemes Support.
replied you private
Hi.,
It seems that your site is password protected. Please send us those details as well. Please have a look at this screenshot http://prntscr.com/e6ujt4
Regards., DesignThemes Support.
It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Please help me! I have a problem, when I activated the child template, there was a gear to change the color in the template, I want to take it off. Even though I need to change the settings in the child template and I’m not getting it. Help me. My template is HOST
Hi.,
Please share screenshot of your issues, including the WordPress and FTP Login details via the bottom right form @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end.
Thank you, we look forward to serving you!
Regards., DesignThemes Support.
Where do I put the login and password?
Right! I already sent you the email with the data. I need you to solve the problem with the child theme, when active it distorts the entire template. Please, do not exclude content. thank you.
Hi.,
1) We have visited your site, you have already activated. And it seems that site works fine without any issue.
Refer the screenshot: https://snag.gy/T1gQlE.jpg
And when we made a changes under the buddhapanel option it’s working fine and it reflects the changes in the front-end.
2) Style Picker Issue:The style Picker option is only available in the logged out mode., While admin/user login into the site, then style picker does not visible in the front-end. So, kindly deactivate the maintenance page, and check out the issue.
Refer the screenshot: https://snag.gy/hM3rDf.jpg , https://snag.gy/JQs9yi.jpg
Regards., DesignThemes Support.
hi i have installed long time ago a plugin instant domain checker it was working but now not anymore. they told me it is a theme issue and send me this printscreen please can you take a look. thanks in advance. http://effecthosting.nl/error.jpg
Hi.,
Thanks for making contact.
It seems that you have the theme old version. We have updated the theme to version 1.5.8.
Please update the theme to the latest version and check the issue.
Note : We Updated WHMCS templates, now compatible with WHMCS V7 series
Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
Hi rsriram,
thank you for your theme.
At the moment, the “Go to item support” button seems to lead to a 404 page.
We are having problems creating a custom link in your theme. We think it has to do with your one page concept.
I am creating a custom link by navigating via the sidebar to “Appearance/Menus”. On the resulting Menus page, I am choosing “Custom Links” in the accordion menu. There, I enter an external url and add the link to a menu that has the “One Page Menu” box checked. After saving the menu, the link appears on my site but it does not correctly direct to the specified external url. Instead, the link directs to my one page site.
Best
Hi, are you able to reproduce this behavior?
Hi windcloud3000.,
1) We are checking on the “Go to item support” button issue in our forums section. Will rectify it as soon as possible.
2) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
hi have a lot of problem 1- WHMCS not worked well : http://wtanhost.elit.net.sa/whmcs-bridge/ 2- ho can i get slider at home-layout-3 3- i need to add phone & email at top bar not one of them
Hi zaza-jameel.,
1) Kindly send us your login credentials(Admin and FTP) through the right bottom form located @http://themeforest.net/user/designthemes. So that we will have a clear look form our end. Then we will help you to get rid of it.
2) Get into the corresponding Home Page Layout 3 Edit page, under the slider option you can assign the slider.
Refer the screenshot: http://prntscr.com/dz49an
3) Get into the corresponding header file (header1/header2/header3/header4/header5) at the line number 5(Approx) add the code for the mail id or mobile no.
Refer the screenshot: http://prntscr.com/dz4bjd , http://prntscr.com/dz4bq1
Code for adding mail Id:
<p class="contact"> <?php echo dttheme_option('general','topbar-emailid-text');?> <span><a href="mailto:<?php echo dttheme_option('general','topbar-emailid');?>"><?php echo esc_html( dttheme_option('general','topbar-emailid') );?></a> </span> </p>
Code for adding phone no:
<p class="contact"> <?php echo dttheme_option('general','topbar-phoneno-text');?> <span><?php echo esc_html( dttheme_option('general','topbar-phoneno') );?></span> </p>
Regards., DesignThemes Support.
no the slider in the your demo not like the slider in the my website i need the slider please send it to me as soon as
many CSS problem at RTL i need to fixed at or i will refund the theme
Hi Ahmed.,
1) We have updated the slider in your home page http://wtanhost.elit.net.sa/ as our home page layout 3. Please have a look at it.
2) Can you please let us know the RTL issues that you have with some screenshots so that we can fix it for you immediately.
Note: We are working on the WHMCS update to be compatible with our theme and we will give you an update in 2 – 3 days. Thanks for the patience.
Regards., DesignThemes Support.
i think something broker in my theme. sometimes it gets viagra ads and i need to clear them manually. also my footer are not showing. in fotter i have added widget from the widget option. can you tell me how to show them??
website: thrusthost.com
Thanks
Hi Thrusthost.,
1) Please update wordpress, plugins everything to the latest version and check if it is resolved. The issue might be from some plugins. Please have a look at it.
2) We have fixed the footer issue. Please have a look. We have enabled the footer settings option under Dashboard > Multihost > Appearance > Footer > Disable Footer Settings > NO.
Refer the screenshot: http://prntscr.com/dv1fdx
It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
HI, I would like to buy the theme, How many days will we have support WHMCS 7.1.1? thanks!
Hi Brunomenoli.,
Thanks for the interest in our theme. We will update the theme to be compatible with WHMCS 7.1.1 version within 1 or 2 days. Thanks for the patience.
Regards., DesignThemes Support.
Hi, i want to buy your theme but i can’t see how to test your Custom WHMCS Template and Custom WHMCS Order Form Template. Can you please provide screenshots or demo link?
Thanks
Hi gadgetx12.,
We are working on the latest version of WHMCS software with our theme. We will update the page asap when it is done and let you know. Thanks for the interest in our theme.
Regards., DesignThemes Support.
Does this theme support php 7 ??
Hi Nick.,
We have not tested our theme with php7. We will check and update you in the next version. Thanks for the patience.
Regards., DesignThemes Support.
hello please i want to know is the theme need whmcs brige pro ? also where i can see the demo with whmcs integration ? and is the theme support whmcs v 7.1 ?
BR,
i must have whmcs bridge pro ??
Hi Ahmed.,
1) Yes our theme needs WHMCS bridge pro version.
2) We have disabled the WHMCS page due to the license issue. We will update it asap and let you know the link.
3) We are working on updating the theme to WHMCS version 7.1. We will release it in our next version.
Regards., DesignThemes Support.
The theme is not compatible with WHMCS 7.01 or 7.02. Can these please be updated, as it preventing me from continuing with my setup.
Hi Sleekstreams.,
We are already updating the theme. Can you please send us the exact screenshot of your issue with latest WHMCS 7.01 or 7.02 which will be helpful for us to check it further. Thanks.
Regards., DesignThemes Support.
with WHMCS bridge plugin enabled, it knocks out the style sheet https://i.imgur.com/qelthk5.png you can see the £ symbol is on a separate line item, the menu items are underlined etc
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi,
Somehow during updated my site to WP version 4.7 my map messed up. Could you please provide this code below used on the demo?
https://nimbus.everhelper.me/client/notes/share/685570/bqsy7erwgo3abqrgrk9uHi.,
This is the shortcode for the contact page map.
[res_map address=”Yeronga QLD 4104, Australia” description=”Design Themes, Coimbatore, {br} Tamil Nadu, India {br} Phone: 0040 752 235 ” directionstext=”(directions to our address)” icon=”blue” style=”1” pancontrol=”no” scalecontrol=”no” typecontrol=”no” streetcontrol=”no” zoom=”14” zoomcontrol=”no” draggable=”yes” scrollwheel=”no” width=”100%” height=”500px” maptype=”roadmap” popup=”yes” center=”” refresh=”no” key=”XXX”]
Update your google maps api key in the above shortcode.
You can generate it from Dashboard > Settings > Responsive styled google maps helper. Please have a look.
It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Thanks! I can’t see Dashboard > Settings > Responsive Styled Google Maps > Where is the dashboard or where is Google map plugin to put API?
Hi Kiroge.,
Please renew your support and mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi,
Please don’t make this an issue that need to be fixed on your part! I will renew the support when much needed help is required. Since I bought the theme from you, you can simply point me where I need to locate Google Maps settings. I don’t see any plugin included on the theme to do this on from dashboard. Is this separate Google Maps plugin? Or where are this settings? This is only what I need to know
Hi Kiroge.,
Hope you will be renewing the theme support. We have sent you the latest responsive styled google maps plugin to your email. Please install that plugin and activate it. Once you have activated you can find the option from Dashboard > Settings > Responsive styled google maps helper. Please have a look. Let us know if you have any queries.
Note: Also we will include the plugin in our next theme version.
Regards., DesignThemes Support.
Thanks I will consider to renew my support. I didn’t yet receive the plugin on my email.
Hi Kiroge.,
We have sent it to your email id. Please have a look at it.
Regards., DesignThemes Support.
