62 comments found.
Hello, i’m getting this error in the dash at the moment, i can’t see a fontawesome plugin though.
The Font Awesome plugin caught a fatal error.
When trying to load Font Awesome, the plugin’s configuration was invalid. Try deactivating, uninstalling, and re-activating the Font Awesome plugin.
Any ideas?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hi. wpbakery is automatically updated when we buy the template here ?
Hello,
Plugin updates will be available in the theme’s full package.
Thanks
The slider is not full screen. When I play with the zoom option with the 3-dot icon at the top right in Chrome, it gets better, when I go to another tab and go back, it gets fixed again. I don’t understand why the slider creates a space on the right when first opened. please help. I opened a ticket but you didn’t reply.
Hello,
I will check your problem in the ticket now.
Thanks
The answer you gave for the ticket is wrong, you didn’t read what I wrote, I’m very sorry about this, it’s unfair to us. I had to install a different demo because the slider didn’t work properly. I explained this by submitting another ticket. I think there is still a problem in the medical demo. You can see this by trying it yourself.
Please discuss this in the ticket. My support person is always online to answer you.
Hello, I have imported the wordpress theme but I can’t find the demos. I find only “Murtes”
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Just did it , here is the ticket : 3302120
Let me check. Thanks
Hello Sir, I went through all your products but I am not able to test Admin Panel Demos. Before purchasing I need to know that By Admin Panel I will be able to change everything which I see in front page. Do you provide Admin and Users login to test.
Hello,
This is not available, you can only purchase the theme before being able to view the theme settings.
Thanks
Could you please add the Theme Changelog, that will help us a lot. Thanks
I updated it in the full package. Thanks
Is it support elementor
Hello,
Theme built with WPBakery.
Thanks
Here metioned Elementor. Why? https://prnt.sc/11nkpbp
Here metioned Elementor. Why? https://prnt.sc/11nkpbp
Hello
I can not install the theme to my site on wordpress account after i load it i recieve failure notification
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hey please answer
hey i have a problem with the installation of the theme
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!a
Regards.
Hi! Do you have figma template?
Dears I’ve submitted a ticket #2554530 I’m sorry but I’m facing a lot of troubles in my website, and I need to solve it asap since these problems destroy my website Could you please help me? Thanks in advance
Hello,
I answered. Please discuss the issue in the ticket.
Thanks
Thank you very much for the amazing support.. I replied.. Waiting for your prompt action and after that I’ll give you 5 star rating with all pleasure
Thanks
Dears ; I sent a ticket #2542658 3 days ago without any answer Could you please help me? My website is down because of that
Let me check now!
Thanks
Still no reply ..
Hello I send a support ticket about change fonts and Google fonts problem 3 days ago I still not received support Could you please help me? This theme contain a lot of bugs and I need your support to solve them please
Let me check now!
Thanks
Hello,
Is this theme WordPress 5.5 compatible? When are you planning to release a new update (WPBakery Page Builder is out of date)? Thanks in advance!
Hello,
Can you update to the latest WPBakery by reinstalling.
https://www.youtube.com/watch?v=DxpWTUa5RHQThanks
thanks, but what about other question?
The theme is always compatible with the latest WordPress.
Hello
I want to buy a template, is there a discount coupon
Hello,
I can sell for $49 discount.
Thanks
Good ok how can i order now?
Yes, please.
Hi, Is there anyway to show top-bar with header number 1, Unfortunately top-bar only come with header number 3, and the header number 3 doesn’t work probably with Arabic, So can you please give me a tiny code to put it inside function.php to fix that?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I have a problem installing the theme. Wordpress writes about the lack of css – library
https://prnt.sc/tc2v7vHi, I bought the theme and install it on fresh web-host with fresh wordpress, I tried so many times to import demos but it gave me time out error, by the way all requirement is checked my timeout is 1000s, Can you help me please? Also I tried with manual import, it gave me critical error, btw all plugins is installed, also most of the theme functions doesn’t work.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Getting 403 ERROR – http://demo.casethemes.net/multio-medical/
https://prnt.sc/sk2inrHello,
I’m doing site migration, now it works. You can reload the site.
Thanks