285 comments found.
Hello, theme looks great. Is it possible to change icons and links of bottom menu? https://gyazo.com/6c26634b71e2c4e6ea68a33144ecc999
Hi throwyagunz,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
It’s prepurchase question—so I can’t create ticket. I wanna buy your theme soon
Hi throwyagunz,
Thank you for being interested in our theme!
You can add more icons and simply hide the current icons with custom css. Or you can simply override our template via the child theme.
After purchasing the theme, if you need help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Thank you. - Also, is it possible to try to login? What functions does a registered user have? - How does the tracking function work?
Hi throwyagunz,
Unfortunately, we can not share our admin account. For more information about using the theme, you can read our documentation https://docs.theme-sky.com/mydecor/ and watch our tutorial videos https://www.youtube.com/watch?v=PAQDjlXAkgA&list=PLbyF_EROfxJSMMG5FP2pBQxr2EwkZkUxc
Have a nice day!
Thank you. And another one. When switching, you can notice such an animation of the titles that looks like a slow load. Can this be fixed somehow? https://drive.google.com/file/d/1xeggQYavCF1XHU-XCmVsd4uinldwEmys/view?usp=sharing
Hi throwyagunz,
Please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, how can I add a top margin to all shop product pages?
Hi zitzmannedda,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details with screenshots. Our support team will help you.
Have a nice day!
Hi, I have recently bought your themed and installed it, but there is no pages that are set up in fact, i cant see anything with the theme i have bought?! Am i missing something!?
Hi robbawden87,
You may not yet import demo content. Please read our documentation https://docs.theme-sky.com/mydecor/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=PAQDjlXAkgA&list=PLbyF_EROfxJSMMG5FP2pBQxr2EwkZkUxc
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, i would like to change the countries under the billing section on checkout page. Actually, we want to only list some selected areas in a particular City and not by country. Is there a way i can remove the country list and manually add area name under one particular city
Hi karanseo123,
You can try using this plugin https://wordpress.org/plugins/woo-checkout-field-editor-pro/. It allows you to customize the checkout form.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hello, I have a quick question regarding how the payment works. The theme is $19.00. This price is one time purchase and I’ll have the full files to use on my website? This will be the first time buying theme.
Thank you.
Hi fervasal,
If you buy a regular license with the price is $19.00, means is Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Hi!
We are interested in using this theme for one of our clients but have a question about the search/filter functionality. We like the way the product categories are laid out and the filter feature is great, but we need to be able to have our users select from multiple filters. Is that possible?
For example, we’d like to show them 15 filter options, including “fast delivery,” “top-rated,” “men’s clothes,” “sunglasses,” etc. If they want to select “top-rated,” “men’s clothes” AND “fast delivery” would that be possible or would we need to code that?
Hi roastedtales,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Is there any chance to show the single products less huge or does that mean to change the css?
Hi ednaja,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Hi, first – I’m absolutely in love with the theme. It’s easy to use for only-designers. But now I’ve got a issue. I replaced the end of the url /my-account to the http://.../mein-konto. Now the user is not longer able to reach the same page on the top of the menu (icon next to the icon heart). Where can I replace the new link / url? Thank you Edda
Hi Edda,
Thank you for loving our theme! 
You go to WooCommerce > Settings > Advanced. You select your page in the My account page option. For more information, please read WooCommerce documentation https://woocommerce.com/document/woocommerce-pages/
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hello,
This theme looks amazing…
Is the Woocommerce payment system working without any problems?
Thanks.
Hi mtotrakan,
Thank you for being interested in our theme!
The payment system is the feature of WooCommerce (or plugin). The theme does not customize it. So it should work fine.
Have a nice day!
Hi Dear, I want to use this theme on my site https://thegreatapk.com/ Please give me some Discount, “Thanks”
Hi jamjak102,
Thank you for being interested in our theme!
MyDecor is being discounted ($19). The regular price is $59. This discount is only available in a time period.
Have a nice day!
Hi, The Purchase code is not working to activate SLIDER REVOLUTION. Plz Advise.
Hi shaxadahmed,
About the license for Slider Revolution, you read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
Best regards,
After uploading theme the icons are not showing. When you open left up on the 3 lines to open menu the icons of dropdown menu are not showing
Hi Iretowebdesign,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Have a nice day!
looks PRETTY N!CE
Thank you very much!
Have a nice day!
how long will it be at $19? is this a yearly cost or one off? thanks.
Hi robbawden87,
Thank you for being interested in our theme!
It is the intro price and only available in a time period.
Have a nice day!
thank you , sorry, what i ment, at this time, is it a one of payment of $19? if so , ill buy it right now!
Hi robbawden87,
Yes, the current price is $19.
Have a nice day!
Where to show the dokan vendors ? I saw there is no place for them on the home page.
Hi onceiwas,
Thank you for being interested in our theme!
We don’t setup demo for Dokan. But don’t worry! Our theme is compatible with Dokan.
After purchasing the theme, if you need help, you can feel free to open a ticket here https://skygroup.ticksy.com/
Have a nice day!
I want to buy this website but is it possible to switch languages. I want to use it for VietNamese market so I want to change the language to Vietnamese. Can you guys help me out.
Hi 19520101,
Thank you for being interested in our theme!
Yes, it is possible. You can change language easily. You can use the Loco Translate plugin to translate the theme.
Have a nice day!
Is this website SEO supported, if I want to develop SEO for this product, is it possible?
Is this website supported with domain name and hosting yet?
Hi 19520101,
We only develop the theme and don’t provide the hosting service. You should contact some hosting services and ask them to help you.
Best regards,
Hello, can I change the thumbnail sizes in the category section? My photos are more vertical, so I want the images in the categories to be vertical. Is this possible ?
Example: https://www.naturaldowry.com.tr/product-category/dinnertable-sp/
Hi fatihkanca,
You go to Appearance > Customize > WooCommerce > Product Images and change product thumbnail size in there.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Have a nice day!
Hi, I just bought the Theme “My Decor”, I tried to installed de Theme in wordpress, but it showed a message saying: “The link you followed has expired.” Please Try Again
Hi jtgarces,
Please check and try increasing your max file upload size. Please read this article https://skygroup.ticksy.com/article/15703/.
If you still can not install the theme, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
hi. how can i check demo of RTL version?
Hi Erfan123,
Thank you for being interested in our theme!
We don’t setup RTL demo currently. But don’t worry! Our theme supports RTL.
Have a nice day!
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thank you very much!
Have a nice day!
