605 comments found.
Looking forward to hear from you via email id, I mailed you via your profile page contact form.
Hi manishsharmawebsite,
Please re-send email to us. We don’t see your email.
Best regards,
I have mailed you again, please check and reply me there. Thanks
Excellent work, may need this in future! But for know have a question. I’m personal not a realy lover of the mobile menu in the bottom of the screen. I’m using an iPhone so its bit anoying. Is it possible to change that in any way?
Hi Hesselvanderveen,
Please buy the MyMedi theme and open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
hi i want to add margin between owl carousel. but icant do this
Hi Wali21043,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello really great theme Well Done I want to be sure with one thing will I get everything exactly as the demo here https://demo.theme-sky.com/mymedi/ no more no less? I just want the way it is including mega menu Thanks
Hi BetsaleelBlessing,
Yes, you can get it. But at the present, the MyMedi theme has not the theme full package demo so you can only import demo content – http://docs.theme-sky.com/mymedi/#demo-content so information.
About the mega menu, you see the video at the link https://www.youtube.com/watch?v=zeKxGWkP00M&list=PLbyF_EROfxJSFLNQPtHZ-IkfcZ7MGndJi&index=3 so information.
After purchasing the theme, if you need help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Nice work, best of luck ❤️
Hi Giantco,
Thank you very much! 
Hi,
I am a developer and I have a client who likes to have you mymedi wp/woocommerce theme in their website.
They have only two products for sale. So they have a doubt whether that would affect look and feel. Lets say for home page, if there are only two product items can we make then centered ? Are such content box manipulations supported in admin ?
Also, re: license fee $19 , is it one time or recurring ?
Your early reply is highly appreciated.
Thanks and Best Regards
Indunil
Hi Indunil,
Thank you for being interested in our theme!
Yes, it is possible. You can check our Home 9 and Home 10. They display only 3 products. If you have only 2 products, you can change it in admin easily.
The license fee is one time. The discounted price ($19) is only available in a few days. Then, the price will go back to Regular price ($59).
After purchasing the theme, if you need help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Hi,
We are having issues with customizing the header and footer. Is this the right forum to get support?
Thank you
Hi r_levert,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello,
When I tried to import the theme demo the revolution slider sliders aren’t imported. Is there any way to fix this?
Hi selfeky,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Iam intrested on your theme . How can admin add products and other details ? there is any admin login session other than wp admin ?
Hi cabaltechnologies,
Thank you for being interested in our theme!
You can read WooCommerce’s documentation https://docs.woocommerce.com/document/managing-products/ , our documentation https://docs.theme-sky.com/mymedi/ and watch our tutorial video https://www.youtube.com/watch?v=6pLLSItjD-I&list=PLbyF_EROfxJSFLNQPtHZ-IkfcZ7MGndJi
You only use WP Admin to manage your site.
Best regards,
Congrats on the featured item!
Hi MPIthemes,
Thank you for being interested in our theme! .
Best regards,
Hi, I am using your theme. and would like to take off the wishlist & compare how do I do it? thanks.
Hi ranshtam,
You can deactivate or delete YITH WooCommerce Wishlist & YITH WooCommerce Compare plugins.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi to all,
I purchased Mymedi theme and is great.
I have some questions and issues after was translated with WPML: - footer and copyright are always in ENG language nevertheless I have translated both into SLO language - sidebar image language on Shop and Product pages is in language I set in Widgets – I translated media as well but it’s not working
Some other issues: - Where to edit “Bestsellers” on “Product” page - Where to edit section on the bottom of the Shop page (100% money back, Non-contact shipping and Free delivery …) - How to change bottom banner on “Shop” page - How to solve this: https://ibb.co/cLCKfcb
And, why is page after translation so slow?
Hi mfrela,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Just purchased MyMedi. I need to know how to activate the licence on WP Bakery?
Hi 500al,
Please read this article https://skygroup.ticksy.com/article/10856/
If you need more help, please open a ticket here https://skygroup.ticksy.com/
Best regards,
Hi!! I really would love to buy it but I have a presale question to ask just to be sure. Does this theme support for setting up a multi-vendor marketplace using WCFM – WooCommerce Multivendor Marketplace plugin? Thanks a lot
Hi maelainin123,
The MyMedi theme has support the Dokan plugin. If you need more help, please buy the theme and open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello,
I’ve buy the template,but I didn’t recieve the DL Link.
Hi ploping,
As I can see, you don’t purchase our theme with this account yet. Maybe, there was a problem with payment. Please check again!
Best regards,
Hi
In the mobile view add to wishlist ‘heart icon’ is alignment off It move below outside of gray circle
What can I do?
Hi ayesum,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi I saw big yellow “Add to Cart” button on the columns 4 view in Theme adv screen shot but when I download and try out I can only see “Add to Cart” yellow button on the column 1, and it hide on all other columns view (2, 3, 4)
How can I show big yellow “Add to Cart” button on columns 4
Hi ayesum,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Do you plan to support Elementor?
Hi SkillCredit,
Our theme can work with elementor. But, we don’t build our demo based on elementor. If you want to use our demo layouts/elements, you should use WPBakery Page Builder which is included in the theme.
Best regards,
Merhaba, ürün fotoğrafımız çok büyük gözükmekte. Ayar nasıl yapılmakta acaba. teşekkürler
Hi zhenden,
You can change the size of the product images by go to Appearance > Customize > WooCommerce > Ptoduct Images > change your sizes. Then you regenerate thumbnails by the Regenerate Thumbnails plugin.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi
i have a problem with wpbakery activation how we can activate this pluginm i can not activate via the support and wpbakery website .
thanks
Hi faudel46,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi faudel46,
You can read the article at the links https://skygroup.ticksy.com/article/10856/ and https://skygroup.ticksy.com/article/5642/ so information.
Best regards,
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