588 comments found.
Hi,
I purchased nest-grocery mart in theme forest. I installed the theme successfully in WordPress website. I customize the theme but my customized header is not change. only default header is visible in mobile view. i have 3 month theme support. please contact me to resolve the move view header issue.
regards, balaji.
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi, Anytime I add a product to cart and proceed to View Cart or if I click on Checkout nothing happens, it just refreshes the page that is on the desktop. I do not understand how this theme works. And when I view the theme on mobile and click on the menu toggle it takes me to a page where I have to sign up. Can I click on the menu toggle and I can view the pages instead.
Please let me know thank you
Hi ,
Checkout and cart pages are not selected in Woocommerce , So go to WooCommerce > Settings > Advanced select the checkout and cart page and please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hello,
Please, advise if there is a build-in possibility to use filters in your theme https://themeforest.net/item/nest-multipurpose-woocommerce-wordpress-theme/37772027For example the dishes have attributes “spicy” or “non-spicy”. Or Ingredients: salt, sugar, etc.
If this possibility exists I would highly appreciate some screenshots of their vizualization and how to add the filters in your theme.
Kind regards Andrew
Hi ,
Did you purchased nest or you need to know this features is in nest ?
Thanks
Hi the theme doesnt get down loaded It says missing style.css stylesheet.
Hi ,
Explain the issues clearly through the ticket – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi, The Cart button seems to be Disabled how do i enable it. Thank you
Hi ,
Go to nest – theme option – product other settings—disable show add to cart button for logged in users. http://tinyurl.com/yo27wzqkAny other issues submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Add to cart is not showing for unlogged users, I tried in the woo-commerce setting to “Allow customers to place orders without an account”, even though there is no change. if we log in using any account it shows the add to cart button in the product.
Hello,
We have responded to your ticket. Please follow up on the ticket if there are any further issues.
Thanks
Hello! I’m writing to you because I bought your theme some time ago and have encountered quite a few issues that I’ve been able to resolve on my own. That’s why I haven’t written to you before.
I’m currently working on improving the speed of my website. I have a premium dedicated server, and I’ve optimized images and everything I could on the site. However, I’ve been informed that one of the main reasons for the slowness of the website is your template.
Do you have any recommendations for improving speed while still preserving the design of the theme?
Hi ,
Template doesn’t have any issues many clients running the site with good page speed. So Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
HI, I am having trouble finding where to update the styling for some buttons and text as they are displaying as white and therefore invisible.
Please can you advise how I can change the Tag text, and the buttons on the cart and checkout which show as a gradient for some reason.
Thanks
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hі. The Nest Addons plugin has compatibility issues with Polylang. When updating Polylang settings, the permalinks of pages stop working. It’s necessary to go into the general permalink settings and resave them. From time to time, page permalinks break involuntarily.
Hi ,
We replied your ticket.
Thanks
I need your assistance with the following issues:
I want to disable the “With Sold Items” feature in Style Four under Archive Product Style. When I use Style One (Default), the shopping cart icon overlaps with the “Add to Cart” text.
I hope to receive prompt feedback from you.
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi admin! Can you send my shortcode filter in product category page? It is a filter located above the product list. Please send it to me. Thank you very much!
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
hello I would like to remove these 2 things how I do that? https://prnt.sc/_rRIrRbggT3g
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Sold by: “XX Store”
These options do not appear in my product list, I have Dokan installed, but I have tried almost all the ways and I cannot get the seller’s name to appear in the product data (product tab).
In your template example, if it appears, can you tell me what the steps are for this activation feature?
Thank You
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hello Support team,
we are having issue to get modify the logo on top header which is sticky header i believe, where we cannot change nest logo.
please help
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi,
I have a regular license of Nest Theme enabled on my site. The support expired couple of months ago. My assumption is that by purchasing the license (even with support expired), I am entitled to updates. Hope this is correct understanding?
I have DM’d you the domain & license code details.
When I am trying to update to version 1.19.5 via system updater, I get the following error
“Could not download updated file. Please check your license or your internet network.”
I have tried deactivating and reactivating the license but to no avail.
This appears to a bug – can you please help resolve.
Thanks,
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi – I am unable to submit a ticket. That’s why I’m posting here. My support has expired, my license is still valid and that should still allow me to upgrade, right?
Thanks
Hi ,
This id is not your purchase id – petnation_app . So please comment from your purchased id or mail to steelthemeshelp@gmail.com with purchase code.
THanks
Hi , You purchased laravel version so contact this author https://codecanyon.net/item/nest-multivendor-organic-grocery-laravel-ecommerce/35109578. This is WordPress Version. Thanks
Hi there, please can you direct me to where I can change the colour settings for the Buttons. I cant seem to find it anywhere.
Thanks in advance.
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
HI there it said I could have the Figma file for free upon request. Please can you send it to me.
Thanks in advance.
Hello, is there a way to force IPAD Pro and IPAD Views to show 2 products per role on the catalogue page and not 3
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi, Do you have RTL Demo ? please share the link if available.
Hi,
No RTL demos, but Nest support RTL.
Thanks
Hi Can you tell me how can i disable pop up wondows on home page?
Thank you
Hi ,
Follow 6th video to remove popup https://themepanthers.com/wp/nest/documentation/video-tutorials/
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks