874 comments found.
Is North compatible with PHP 8.3?
Does anybody know?
Hello! I’m so sorry for the delay.
Yes, North is compatible with PHP 8.3. All current preview demos work on 8.3.
If you have any further questions, please contact help@goldeyes.net.
Sincerely, Zafer
What is going on with the theme? Your Veented update link for plugins shows that your account is suspended so I can’t update things or access the latest documentation through the provided links. The media files for the demo content are not downloading no matter what I do. If this is not going to be supported or won’t work properly, I would like a refund. There is zero option for backend editor showing up, it is not working properly. The demo content also is not displaying correctly.
Hello there!
I am sorry you experienced this issue. The issue was resolved shortly and you were informed about the issue. Thank you for your patience.
Please feel free to ask support when you need.
Have a great day!
Sincerely, Zafer
is North – One Page Parallax WordPress Theme support RTL language ?
Hello there! I’m sorry for the delay.
Unfortunately, RTL support is not available at the moment. We are still working on updating it. If you have any further questions, please feel free to ask. We’ll be here to any help.
Sincerely, Zafer
Hi, I am having a difficult time getting a response from this developer. I have two inquiries. The first was sent over two weeks ago but we were able to resolve the issue on our own- but still never received a response. And the second inquiry was yesterday morning. I have a theme conflict. Will whomever handles support for this theme please reach out to me? Thank you in advance. LOVE THE THEME but need support.
Hello there! Thanks for your kind message and I’m sorry for the delay.
We actually responded to your message 1 day ago. If the problem persists, please do not hesitate to contact us.
Have a wonderful day! Sincerely, Zafer.
hi is there any css for reduce the size of the logo for mobile phones thanks
Hello there! You can drop message to help@goldeyes.net address directly to get support. And you can find the replies of your all questions in your inbox.
Please feel free to ask support when you need. Have a great day.
Sincerely, Zafer.
xcellent thanks one more thing i already change the values in the nav navigation the font weight but in the web page doesnt change is there any css to change it ?
Hello, Ramon.
You can find the code you need in your inbox, have a wonderful day!
Sincerely, Zafer.
works excellent thanks one more thing i want to change the body font but in CUSTOMIZER TYPOGRAPHY th max size is 18 how can i increase that? and the font weight i want to change it too
Hello there! Thanks for your kind message.
Of course, we dropped a simple solution on your inbox. You can set it how you want.
Have a wonderful day!
Sincerely, Zafer.
hi can you help me with the css to increase the size bottom and top of the menu? and to edit the transparency of the menu or eliminate? the transparency thanks
Hello there! Thanks for your message!
Of course, a solution has been sent to your inbox with an explanation. Please do not hesitate to reach out if you experience any problems.
Have a great day!
Sincerely, Zafer
works excellent thanks one more thing how can i change the color of the Sticky Header ? thanks
Hello there! You’re more than welcome.
Of course, please follow:
If you’re using the white nav, you can add this line to the same place on your dashboard:
#navigation-sticky.white-nav, .second-nav.white-nav, .white-nav .nav-menu ul.dropdown-menu, .white-nav.second-nav .nav-inner div.nav-menu ul.nav{
background-color: #fff;
}
It’s the white one, you can add the color how you want.
And if you’re using the dark nav:
.second-nav.dark-nav, .dark-nav .nav-menu ul.dropdown-menu{
background-color: rgba(34,34,34,.95);
}
And it’s the dark one, you can add the rgb or hex colors.
Have a great day!
Sincerely, Zafer.
Hi where can i modify the menu size logo? and leave a space at the top and the bottom thanks
Hello there! Thanks for your message!
This is Zafer, I’d happy to help you.
I just dropped an e-mail about this, you can set it directly how you want.
Have a great day!
Sincerely, Zafer.
Hi
After update WP i get menu mobile on desktop https://ibb.co/DVkvpq2.How to fix that ?
Hello there! Thanks for your message.
Your URL is broken, can you share a new link and you can drop detailed message to help@goldeyes.net address.
Sincerely, Zafer.
Hello there! Thanks for the update.
A reply has been made regarding this topic, could you please check your inbox?
Have a great day!
Sincerely, Zafer.
I’m still glad I purchased your awesome theme. It seems that since the recent update, the essential grid plugin is no longer compatible, nothing is displayed in the front office. It’s been working perfectly for months…have you an idea ?
Hello there!
Thanks for your kind message! This is Zafer, and I’m here to help you.
I understand, but first I have to ask, have you updated the theme? North gets regular updates like other plugins. I suggest you update the theme. If that doesn’t fix the issue, please report it to help@goldeyes.net address. We’ll take care of it quickly.
Have a great day! Sincerely, Zafer.
In fact, it is since the theme update that this plugin no longer works. I also specify that I have an active license on slider revolution, essential grid, wp bakery and ultimate addon for bakery. Ok, next step i’ll continue with your help support
For information, an update of the essential grid plugin resolved the problem I had with North. Thanks
Hello there!
Actually we didn’t get a message from you and received a new message now. We’ll look for it and let you know in a short time.
Have a good day.
Sincerely, Zafer.
Sounds great! Please feel free to ask if you’ve any questions.
Have a good day!
Sincerely, Zafer.
I am not able to enable or disable any options on the North setting page ( https://ticksy_attachments.s3.amazonaws.com/Sn%C3%ADmek%20obrazovky%202024-02-27%20122046_65ddc5fda0d56.png )
Also some parts of the website keep disappearing. Like the photos under the title “Portfolio”. To fix this i always need to re-save the page in the admin. But after a few days its gone again (maybe because of some automatic updates?) The website is www.geor.cz.
WP version: 6.5.4, PHP version: 8.2
Hello there! Thanks for your message!
Yes, it looks weird and I’m sorry you’re having such a problem. Yes, it could be a wrong/auto update.
Can you create an admin account for us and drop a message to help@goldeyes.net address? We’ll connect and solve that issue.
Have a wonderful day! Sincerely, Zafer.
Hello, i just sent it to you, thank you.
Hello, did you manage to detect the problem? Thank you.
Hello, Adam!
The problem was resolved and an email with an explanation was sent.
Actually, the problem is not caused by North, another application you use is doing this, but a script has been developed for the solution. You can see the detailed explanation in the e-mail.
Have a great day! Sincerely, Zafer.
Hello, thank you. What about the porfolio page tho? I cant see the photos on the frontend/homepage even tho you can see them in the admin page. Re-saving the portfolio page helps but then it disappears within a few of days or even hours again
Hello, any news on the problem i mentioned in the previous comment?
Hello there! Thanks for your message and I’m sorry for the delay.
This bug is looks weird and can be sourced from another plugin like the previous one.
Can you describe this error in detail (with a photo and video maybe) and drop a message to help@goldeyes.net address?
Have a wonderful weekend! Sincerely, Zafer.
Hello friends. Isn’t there an Elementor version of this theme? Thanks!
Hello there! Thanks for your kind message.
You can create new pages and customize them with Elementor, but current pages/demos aren’t supported by Elementor yet. However, this is in the update notes and will be added in the future.
Have a wonderful weekend!
Sincerely, Zafer.
Does the the latest theme update also support PHP 5.6? I have an older North version still running on PHP 5.6 – not sure which to update first – theme or PHP?
Hello there, thanks for your message.
North will work on 5.6 but you can see some errors about plugins (If you update them.) So you can update PHP version then.
And I see your support expired in 2017. To get support, please renew your support.
Sincerely, Zafer.
Just purchased this theme and WPBakery isn’t working with it. I activated another theme, and WPBakery works just fine with that. What is the fix for WPBakery to work with your theme?
... noticing that it’s not working on pages only. help!
Hello there! Thanks for your message.
Can you navigate to North > General on your dashboard and disable “Default WPBakery Page Builder Row Template” setting? You can reset the options also with “Options Reset” button on left-bottom.
If no luck, you can drop a message to help@goldeyes.net address. Have a great day!
Sincerely, Zafer.
Hello. Thanks for the themplate. Can you guide me on how I can load the Demo content for V3, Full screen paralax (pages and content)? I wasn’t able to locate the theme demo load – all plugins are updated, and license is setup.
I found the documentation, which is clear and comprehensive.
Sounds great! 
Please feel free to ask when you need any help.
Have a wonderful day! Sincerely, Zafer.
Hello, carousel is not working, please check. In some portfolio items work, but in others dont https://mactrail.com/
Hello there! Thanks for your message.
Please navigate to North > General on your dashboard and scroll to down: “Default WPBakery Page Builder Row Template” section. Please close this option. It’ll be solved automatically.
If there is still any problem, you can drop a message to help@goldeyes.net address.
Have a good day! Sincerely, Zafer.
Hello, I tried getting support via email, but it did not work. I want to update my blog functions file so that the feature image on the blogs page would link to the post URL and not the attachment URI. Please help!
Thank you
Hello there! Thanks for your message!
I just checked and i see we’ve made a test and replied your message 8 days ago (16 Oct). Can you drop a message to help@goldeyes.net address with your URL for check again?
Have a wonderful day! Sincerely, Zafer
Okay, thanks Zafer
Hi is it possible to compbine elements between templates? For example can i add a parallax section fron one template to another?
Hello there! Thanks for your message!
Of course, you can use all sections as blocks on any page you want. You can delete sections, move them or add new ones. It’s super simple. If you have problems with anything, we will be here to support.
Please feel free to ask if you have any questions.
Have a wonderful weekend!
Sincerely, Zafer
Hi ! First of all, let me tell you that I am FULLY satisfied of my North product. I took the #11 page as my landing page (the one with the background video) with a vimeo video. The design is uncredible!!!
But since I upgraded my website as HTTPS, every vimeo ID’s aren’t loading anymore.. I searched on the net, and it looks like that we have to specify the https link from Vimeo, but the North App only asks for the ID.
I do use Vimeo’s videos because Youtube background doesn’t work on phone from my side..
Do you know how to make the vimeo background video link to work again? Many many thanks by advance, Matt
Hello there!
Thank you so much for your kind message and explanations!
The situation is fully understood and can you send a message to help@goldeyes.net regarding this issue? We can do a custom update to your website for the best solution.
We are waiting for your message.
Have a wonderful weekend! Sincerely, Zafer.
Many thanks Zafer for this fast reply, especially on a weekend.
I just sent you the email right now.
Thanks again, and have a wonderful weekend too!!!! Matt
