324 comments found.
How can change the default grey text in the theme. There seems to be no obvious option. If it has to be done in style.css please tell me which line.
Hello,
Please go to Appearance->Theme Options->Style->Custom CSS and use the custom CSS below:
body { color: your color }
Thanks.
That did not work, and are you sure that’s correct to change colour text?
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Hello,
Please follow the steps in our documentation: 1. DownLoad WHMCS(https://download.whmcs.com) 2. Install WHMCS ... ... 6. After you install WHMCS, you need to go to forder templates of WHMCS by FPT and upload them. 7. You need to login into WHMCS admin page like http://demo.whmcs.com/admin/login.php and choose template.
If you have any problem, please send us an email via: support@themealien.com, our developers are ready to help you.
Thanks.
Hello the revolution slider don’t change the original texts. For example. ONEHOST / TOPSUPPORT. Need activation?.
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
how can I install this? I am only planning to use this with my whmcs thank you
Hello,
We answered you via email. Please check your email.
Thanks.
Am I the only one who’s not seeing any difference to the regular slider or the transparent slider? Which difference do I need to see? I am really interested in the theme, but would like to find out before I buy it.
Also another question: is it possible to create some footer widgets, which is now not shown on the demo template.
Hello,
Please send us your issue to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
How do I get the latest revolution slider. It was updated 2 days after buying this theme and I can not register revolution slider so can not get updates.
Also, the video on the transparent home page theme in revolution slider, what is the source of the video as I can not fine it?
Hello,
Please send us your issue to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Hello,
You can ignore all the warning about “update”
We will update the theme with the newest plugins version every time we update the theme.
The plugins are only included in the theme, we can’t share our licenses to our customers, if you want to activate the auto update of the plugins or get premium support for each plugins you will need to buy a license from themeforest.
Do not hesitate to contact us if you need more information.
Regards
Hello,
Would you send me the CSS code (as you mention in other comments) to change the menu to white background please?
I am using the “green” style, probably the letters on the menu would need to be changed to reflect that.
Thank you very much!
JL
Hi there!
You could use this custom CSS code below:
.site-header { background-color: white; }
Thanks for your question!
Thank you very much! That worked great. The only thing is that the letters is the menu remain white, they get lost.
I am using the “green style” and on the highlighted page (turns green) it looks fine, but the rest disappear. How can I fix that?
Again, thank you very much for your help.
Hello,
Please send us your issue to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
I did. Did you get my email?
Ok, I’ll support for you soon.
I noticed after purchasing and installing this theme that on a mobile device, any link I click changes from blue to grey, then I have to click it AGAIN to actually go to the page that is linked…
Can you correct this issue on Mobile?
Thanks,
Peter
Hi there!
This issue because the browser on mobile save cache. Please clear cache and reload brower again to solve this poblem.
Thanks for your question!
This is NOT the issue. I deleted cache, tried in multiple mobile browsers, etc.
I’m nearly certain the issue is that the “hover” state of links is getting triggered on the first click on mobile, which is why to get to a link on mobile, all links need to be clicked 2 times.
Can you please fix this bug?
Thanks,
Peter
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Hi,
I am just wondering if you could help me with a few things RE plug-ins I need to install first.
The documentation doesn’t really make clear.
So far I have Meta Box, WHMCS Bridge, Wordpress Importer & WPBakery Visual Composer.
Also, I have messages from you with a link to your client portal, however, with the login details provided I’ve not been able to log-in.
Very best,
Alex
Hello,
Please send us details information to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Hi Author, is there a CSS or JavaScript Code where I can disable the menu for a single page? I want 2 of my pages without the menu. (Including the sticky)
Hello,
Please send us details information to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Pre-sales question. Do you have a demo page using the new WHMCS base six template?
Hello,
Our theme already have compatible with WHMCS 6. Please check it here:
http://demo.themealien.com/onehost/whmcs-bridge/?ccce=indexThanks for your question!
Hi! A presale question… I loved your theme, it is amazing and I think it fits very good for my business but I noticed that the WHMCS sections load very slowly, is this normal?
Hi there,
That is normally, because WHMCS is installed separation with wordpress. So WHMCS work slower little bit, you shouldn’t worry about it.
Thanks for your question!
Hey.
I need your help badly. i’m wotking on a site using your theme since Initial Release version,(1.0)
And then, i updated the theme to 1.0.8 and since then the site won’t do Full width content like it use to.. (the hole site was build on Full width content one page. now even if i chose the option on the VC(4.7.4) i get nothing.
How can i change it the way it was?
Please help me soon as you can, my job is on the line here.
Thanks, Ben.
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
for the site? iv’e send mail wait for you guys.
Hello, We answered you via email. Please check your email. Thanks.
Hello. I want to update my Revolution Slider plugin to 5.1 inside my ONE HOST template due to bugs. How should i activate the revolution slider in order to update it?
cleber@krx.com.brHello,
Please update the latest version of theme, Revolution Slider has updated on it.
Thanks for your question!
Hou should i update it without losing any information?
**How
And what should i do to update? I must download again the intall files here in themeforest?
Hello,
1. You can download and upload new version of theme on your host, database will keep, only code will overwrite.
2. If you have any custom CSS and JS, please backup it before update.
Thank you!
Hello, what plug ins should i disactivate to load my page easier and faster. In all browsers my web page loads continously with no result. Do you have any other solution? Thank you very much
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
For your web hosting theme:
How long would it take for me to setup a Web Hosting website with WHMCS? What steps would I have to follow? Does this come with an affiliate program? Do the buy now links go directly to the checkout page with WHMCS? What type of security does this theme have?
Hello,
You must setup http://www.whmcs.com/ on you host first and then setup WHCMS-bridge plugin on wordpress.
Thank you!
Hello, I just purchased the theme and i have one question. How can i have the demo slider (just as demo shows) and to have to change only the photos and the text. I’m really interested to have the logo as it show (with the box) and the same buttons. Thank you very much and i’m waiting for your reply.
hello,
In One host theme package have slider folder. You can access revolution slider plugin and import them.
Thank you!
I have seen the slider folder but i want to have exactly the same as the demo (with the box and the one host written in it). I need to change only the text. How can i do that? Is it custom made?
In another words i dont know how to make the logo (One Host) with the colour and size i want as your demo. I really need the code to change the colour of the second word. Here is my website. www. musicone.gr
Hello,
You must import all slider to have extracly CSS slider. to make the logo on the top-bar, you should use photoshop to change color and export PNG image.
If you can’t do that, please use our customization services via email: support@themealien.com
Thanks
Hello, at the bottom on my website, the contact form is not aligned and I’m not sure why..
See here: http://etronnas.gms4sbc.com/wordpress/wp-content/uploads/2015/10/Screenshot_Etron.png
If you need access to the site, please message me privately. Thank you!
Hello,
Please send us your account admin to email: support@themealien.com. Our developer will help you check this problem.
Thanks.
Hello, I purchased your One Host theme and on the Homepage I was wondering how to make the navigation come up static, right now only on the homepage you need to scroll to see the navigation. Is there a way to fix this?
Hello,
There is no option to do that. You can use our customization services to edit code for you!
Thanks for your question!
Thank you for your response! I appreciate it!
Hello, i want you to ask you some things. Is possible to have a sign up and a log in page (2 pages) and redirect the customers to a hidden page? How about the revolution slider? Is possible to custom my own time to change the sliders or are default time? And finally is possible to have at my main page the basic menu? Thank you very much and sorry for my many questions…
Hello,
Please take a look our demo and documentation here:
http://demo.themealien.com/onehost/And please email for support@themealien.com to receive this theme’s documentation.
Thank you!
