106 comments found.
I just installed the theme, and when I try to ACTIVATE it, I get this error message 
Please help!
Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /homepages/39/d918405325/htdocs/clickandbuilds/GlenOakManor/wp-content/themes/opalhomes/inc/admin/screens/welcome.php on line 96 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hi, Is one of the demo home one page? Thanks
Hi there, each demo is a sample of an one page website. Thanks,
Hi, Is it possible the header to be sticky? Thanks
Hi! yes, it’s possible. Thanks,
demo not working
Hi! You can check the full demo here: https://demo2.wpopal.com/opalhomes/landing-page/
website is working but main image is gone. please check front page
Thank you. We will check and update it soon.
Now it works well. You can check here: https://demo2.wpopal.com/opalhomes/landing-page/
Thanks,
any updates for wordpress 5.x planned?
Hi there, the theme supports WordPress 5.x. Thanks,
Will there be any new updates?
Tried the update but breaks the theme by not having a menu bar and constraining page size. Also can’t find the settings to adjust it. Do I need to reinstall elementor.
Hi there,
The latest version is 4.1.2 released on 4 March 2022. You can check it and update your theme.
Thanks,
Hello there
The OpalHomes Core plugin Version 1.5.0 is installed on our site(https://lakesideplazainc.com/) and there is an update to 1.7.0, when I update the plugin it says “plugin updated successfully” but after reloading the page the plugin returns to its old version and again shows the update notification.
Please clear the cache and see again. Thanks,
I tried clearing the cache multiple times but didn’t see any difference, the issue still exists
Please send us your site info to our email help@wpopal.com. Thanks,
Pre sale question :
Can i Use this Theme as ” One page ” theme ?
Yes, of course. You can use it as one page theme. Thanks,
after installing and import demo data, some images and footer not showing. what’s wrong with it
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
is it support RTL Arabic? and is so which languages plugin i can use?
Hi there,
You can use Polylang plugin, WPML plugin or Loco Translate plugin. To get more help, please contact us at https://wpopal.ticksy.com/, our technical support team will help you.
Thanks,
i need to add ploylang but the page damaged in arabic , any support?
Hello,
Thank you for contacting us! We need more information to investigate the issue. Please provide your website details in our support ticket at https://wpopal.ticksy.com/ to get qualified help. Our Technical Support team will assist you as soon as possible.
Thank you!
Hello! Is it possible to use the header of option 1 without the white background? I want it to be directly on the photo as option 2 but with the effect (slight zoom) of the slider of 1. Thanks in advance,
Yes, it can, when you buy the theme, please contact us via https://wpopal.ticksy.com/, our developer will help you. Thanks
Hello! Is it possible to use the header of option 1 without the white background? I want it to be directly on the photo as option 2 but with the effect (slight zoom) of the slider of 1. Thanks in advance,
I just got this awesome theme but Im getting frustrated, how do you change or remove the black linear gradient above slider revolution in homepage-2 ?
nvm _
Hi there, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our developers will check and help you quickly. Thanks,
hi how can I change the price on the slider?
Hi, please go to Revolution Slide and then change the text
Hi, I have 2 issues, first, I can’t import the demo theme so well. I import as you mention in the index and it said that “The demo import has finished”, but when I visit the website, it doesn’t appears the demo page. Yo can see here: https://porttoblancoterrenos.com/
Also there is a plugin “OpalHomes Core” that requires always an update. I update it, but after that, it mentioned that I have to update again and again.
Hi there, please send your issue to our support email help@wpopal.com along with your site info, we’ll check and help you. Thanks,
Hi,
This is a presale question, does the theme support RTL for Arabic website?
Thanks in advance!
Hi, yes, it is RTL support 
Hello Guys, the text in the oversize screen is not responsive? Please my support has finished please need help in this issue
Hi there, please send your issue to our email help@wpopal.com, we’ll help you. Thanks,
Am i able to change the overlay in the picture gallery? I have failed.
Hi there, please submit your issue to our ticket system at https://wpopal.ticksy.com/. Our dev will check and help you asap.
Hi Guys, I just facing problem when I am using the debug mode in Google tag manager, when I put the debuging mode the website send me this
There has been a critical error on your website. Learn more about debugging in WordPress.
Moreover, I am not able to update the opalcore, when I update and then refresh it tell me to update the plugin again
Hi there, please send your issue to our support ticket https://wpopal.ticksy.com/, we’ll send you the new plugin core. Thanks.
