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I CAN NOT IMPORT THE DEMO Business.
WHEN I DOWNLOAD THE DEMO THE SITE BECOMES NOT ORGANIZED
Thank you for purchased our theme. Please open ticket in https://wpelite.ticksy.com/. We will help you fix. Thanks
Your support website seems to be down, is there an email address I can raise a ticket with instead please?
I’m so sorry about that, firstname.lastname@example.org is my email address, please send email to me.
Thanks & Regards.
Hi, i need to know if it is possible to add a portfolio gallery on the home page. I want to use this portofolio http://optima.la-studioweb.com/pages/portfolio-fullwidth/ on the “gym” demo home page.
Thank you for interested the theme, and for your questions:
Yes, It’s possible. You can show portfolio gallery on your home page
Hi, is PSD file included?
Thank you for interested the theme, and about to your question -
Sorry, currently the PSD files does not include the packages download of the theme. However if you want to PSD file, I will give to you the link download after your purchased the theme
Thanks & Regards,
No need, got it from Envato Elements
hi you dont have pricing tables to sign up page to sale hosted subsription services?
Thank you for interested the theme, and for your question – This theme have 3 styles for pricing tables, but we haven’t to show it on the demo page. And here is one of many types of display pricing tables http://optima.la-studioweb.com/home-06-corporate-blue/
Hi on this demo here http://optima.la-studioweb.com/home-03-creative-agency/ in the section “What we work” you present icon boxes.that I cannot find in the list of elements to add. Can you please let me know how to add them?
You can’t add present icon boxes because this is background of icon box elements.
Sorry I do not understand what you mean.
First of all nice theme !
Demo 8 “Finance” has problems importing demo data: themesettings are not correct (for example colors are off) and homepage does not show slider. Ive tried downloading other demo’s like, 3 and 7; those were imported just fine.
Thank you for interesting our theme. About your question, Please create ticket on https://wpelite.ticksy.com/. We will help you
Thank and have nice day
Thank you for your very fast reply. Can you please just give the solution to the problem here?
Ive triend via “Demo Importer” as well as importing via “Tools>Wordpress>dummy xml”
I can also provide you with my admin login, will probably take you 1 minute to fix it…pleaseeee
Here is the solution to setup slider for main Finance:
1) Please create new the custom block with content included the revolution slider ( see http://prntscr.com/felvxy)
2)Then please setup the elements contained in the header top( see http://prntscr.com/felvf0 )
I hope that will be helpful for you.
Two more questions:
1. Where can I set the page title height?
2. Why page title is not an H1? This is a major SEO issue. Where can I change it?
And another one – how to build portfolio grid like this here? http://optima.la-studioweb.com/home-17-portfolio-gallery
To build this style – please edit the page and drag the “Portfolio Masonry” shortcode in the content of the page, and then please choose type display of shortcode is “Masonry Auto Width” ( see screenshot http://prntscr.com/hpisjx )
Hope this help you
Thanks, can I display photo grid in the same way?
Sorry, you can not do that with photo
Visual composer “backend editor” does not apply changes after saving the page. “Classic mode” and “Frontend editor” do apply changes after saving, but i need “backend editor” to work.
The first, thank you for interested the theme. And I’m so sorry about the problem which you received. Please create a new ticket on https://wpelite.ticksy.com and give to me your website information in there. Our support team will help you
Thanks & Regards,
Unable to submit ticket, as Ive got the theme from elements. Im guessing the bug is caused by the bundled visual composer version (which isnt the most recent version).
Is there a way to keep the image rotating when “column-banner-spa2” is used? This is for a single image.
You just added “column-banner-spa2” class name to shortcode column which column contains the single image shortcode ( see screenshot http://prntscr.com/hx21h3 )
Hi. I got your theme through Envato Elements. I was testing with the theme. I tried to import the demo Digital Agency through the demo importer. It looks not complete. Some images are not appearing although when I pressed the background tool, it shows it is set properly.
I am sorry for late response. And for this question, please create a new ticket on https://wpelite.ticksy.com/. Our support team will help you
Hello, I could not change the footer layout. There are no options to change the layout as it is showing in the documentation.
Thank you for purchased our theme. Please open ticket on https://wpelite.ticksys.com. We will help you check and fix your problems
the link is not working
Hi there, I am sorry about that, please try with link https://wpelite.ticksy.com/
everytime I try to import the content, it gets stuck at 14%
I am sorry about that, but could you create a new ticket on https://wpelite.ticksy.com. Our support team will help you
Hello, are RTL languages supported? Where is the RTL demos?
Thank you for interested our theme. Yes, We have supported RTL languages but we don’t have RTL demos. If you buy theme, we will help you build RTL demos.
I have down loaded the theme and have it installed and setup. The only thing I cannot figure out is how to setup the single blog post template to look like your “Single Blog 03” page where the featured image is full width and behind the transparent header.
demo page: http://optima.la-studioweb.com/cheap-romantic-vacations/?la_preset=related_post_3
Thank you for using the theme. And the change background for page title bar on each pages/posts/products … please edit these and scroll down on bottom page, and then you will see the options ( like as pic http://prntscr.com/j1j2gx )
Hope this help you
Hi there – downloaded your theme from envato elements – and I don`t see it supports RTL – Although you said it does. Am I missing something here?
First of all, thank you for used the theme. And for your question:
- The RTL language has been included the theme, And to use it you must to set up RTL-supported languages for your site
hi i get your them by evanto elemnts. i would like to know how change custom post type slug “portfolio”. i can’t find an option from them panel
Thank you for using Optima Theme. Sorry, We not have providing support services on Elements. You can read in here https://elements.envato.com/user-terms. If you want get high level of support. We can providing with good cost.
Best Regards, LA.
ok thanks. where can i contact you to know the cost?
moreover i notice that on mobile menu isn’t impossible use parent item as a link to load the relative page.
You cant sent request to email@example.com.
Thank you so much
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