361 comments found.
Your theme is awesome and i am interested in buy now. i am a wordpress beginner, so i may needed a lot of support during customization. Will you be available to support me
Yes, I am have support channel and live support. I am happy working with you!
There is no support, the support forums do not work, you cannot post on the,. Yes, forums, because they offer multiple links to all kinds of support forums. Contact form does not work. I never experienced such a lack of professionalism with any other team/theme.
There are two themes called Organic Food. There are at least two different support forums (none of them work). Check other comments, author is offering a gmail email address for support ??
Please contact us directly at info.spyropress@gmail.com
Hi Good Day Sir,
May I request support regarding the OrganicFood theme. I found the following issues while updating the theme.
1) Preset 2 display the wrong menu color. The menu color in preset 2 should be #fdc846, but instead it display #008dff
when i check the preset2.css files the set css is correct, but the preset menu calling different preset as per follows
This one called for #008dff color: https://www.ftcheese.com.my/wp-content/themes/organicfood/css/presets/preset2.css?ver=6.0
and this one is supposed to be the correct one without 6.0 which load the correct color #fdc846 : https://www.ftcheese.com.my/wp-content/themes/organicfood/css/presets/preset2.css
2) the latest update gave me this error: Caught exception: load error: failed to find /home/u794426593/domains/exptheme.com/public_html/demo/organicfood/wp-content/themes/organicfood/css/less/style.less
can you assist?
Hallo how can i disabled lightbox on images (grid portfolio) ?
Any screenshot for me please?
Hallo could you please help me ?
You can install Custom css plugin then add this below custom css for your site: a.colorbox.cboxElement { display: none; } Hope it helps.
solved. thanks a lot
I need help to resolve errors from this theme. I cannot open a ticket on your site. Is not working. Is something working on your side????
Hi, If you have any problem while using our theme please send us an email at info.spyropress@gmail.com. We wil help you immediately. Thank you!
SALUDOS, LA CABECERA DONDE Está EL LOGO, PUEDE QUEDAR ESTÁTICA EN CELULARES
SÍ LOGO EN LAS OPCIONES TEMÁTICAS Y CIERTOS ESTÁTICOS EN TELÉFONOS CELULARES
Hi! sorry i am not much understand you mean, could you please elaborate more?
The Theme Options are not working at all. Nothing will change. Nothing will save. Everything else in the Theme seems to be working correctly.
If you experience any issues or need support , please update your question here: email
We can check your info and we can solved your issue together with you.
Hello!!! I have just purchased and installed OrganicFood | Responsive WordPress Theme but unfortunately the theme options are not working. When I click on anything, it doesn’t respond. Please see screenshot https://prnt.sc/u3jfhl
Please check your ticket
Regards
Hello, I would like to buy this OrganicFood theme for a showrooming website. Will it be possible to hide/remove all the eshop-related item/CTA in a first time? And then, I would like to turn it back into an eshop in one year. Thank you a lot!
Yes you just deactivate woocommerce plugin
Hi, i have recently purchase this theme. I try to use the item support but when i entered my purchase code it said the code is invalid, Could some one help me please?
1. About our forums:
Step1: login Themeforest
Step2: open https://www.spyropress.com/forums/
Choose LOGIN WITH ENVATO />
https://prnt.sc/tnls1p2.You can also update your question here:
email
Hello, I love this theme. As an organic product manufacturer, I am thinking of using my products to display them, not to sell them. I’d like to ask you one question so when I look at the SEO status of the site with PageSpeed Insights, the mobile score is 17 and the desktop score is 40. This subject made me think. Do you think it is possible to increase the score?
Dear Pecado!
This case you can try some plugins and revove all unnecessary data if you do not use to speed up your website.
our current demo site contains all demo data so website speed may slow down
Hi, when next update?
We only update theme when there are major errors. Regards!
I saw your website / template, it looks good and would like to purchase it But I still have a few questions:
Can I create discount codes? If so, can one discount code be used multiple times?
Is there a possibility that I will make a meal / product available for sale in week 23 so that customers can order it and that the software will indicate that the ordered meal will be delivered in week 24?
Can I place a product / meal for a specific time? Example: Pizza is visible from December 12 to December 23 and then it disappears
Can customers sign up for a newsletter?
Can advertising banners also be placed?
Like to hear from you soon
Kind regards,
Harold
Hi
Yes, It is woocomerece, You can use discount rule at woo setting
Product visible: yes, It is public plan on products setting
Can customers sign up for a newsletter? << yes
Can advertising banners also be placed? << yes, Our theme using VC page bulder, you can add your banner anywhere do you want
Merry christmas
Hi, we had purchased this theme and running our website www.nuflowerfoods.com and we had just incorporated a new tab called BLOGs. What i have noticed that the tags under the blog section leads you to 404 error page which is a theme issue as we checked the same on the theme as well.
Currently we have codded and kept the same on the same page but it does not fulfill the function for the tags. Would request you to please fix the same so that we can incorporate it on to our website.
Looking forward to hear from you,
Regards, Karan
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Hi,
I updated a website that is using this theme (it hadn’t been updated for couple of years). Now the whole content on pages is in wordpress classic editor and not in blocks, how it used to be. I can see VC section tab under it, but it is empty. How to I get the website content back in blocks, so that I would be able to edit the content in a normal way again?
Cheers
Hi
Please update VC to latest version. it will working well then
Thanks for your submission
What is the best way to do that? It doesn’t show me that any plugin needs updating.
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
HI team the social media share buttons are not working https://imgur.com/a/VMsUHtc Please check the screenshot. How can we fix this?
language files doesn’t work
installed update today. Homepage settings and menu setting is completely gone/changed
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Hi, i just renewed support but i could not open a ticket. I need help.
Hi
Please try again. thank you
i have problem with shop page. I added quantity extra field for shop page but is not line up correctly. products not line up correctly as well I want to have add to cart bottom. Can you fix it for me.
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.