566 comments found.
Any way to get the top nave to stay in a fixed position when viewed on mobile? Opened a ticket already: #500885
Hey there,
Answered on ticksy 
Hi Does the theme have in built SEO? is it possible to plugin SEO like Yoast or All-in-one similar to wordpress?
Hi there,
The template is pure HTML so you can add whatever SEO technique you’d like to it. I can’t comment on the compatibility of Yoast etc as I’ve never used them with HTML.
Can Pivot do unlimited exporting our work? Are there some limitation?
Hey there, not sure what you mean by ‘unlimited exporting’. If you’re referring to the builder then yes, you can export any amount of pages you please 
I have two questions, 1) you Launchkit have the option to form on the right, as fields are added to the form? Example: “Message field”
2) I would like to use Pivot but has nungún block form on the right is it possible to have that block buying it?
Thank you very much!
Sorry, form editing is not an option in Variant at this time, but if you know HTML and CSS you could achieve anything you want with a little help from us.
James
This is more for Variant… Is it difficult to add our own custom modules?
Hi there,
This depends on your level of proficiency with html, basically you need to open up builder.html and duplicate an existing block (with some meta data) and add your own values. This is not a supported use however so you would need to do it at your own risk.
Cheers, Craig
cool- how about if we wanted to hire you to create custom modules for us? Interested?
Unfortunately we can’t make the time commitment at this stage (we’re busily working on new features for Variant!).
Hi, Great theme! Two questions prior to purchase it: 1) is it possible to combine the projects fullwidth gallery with the lightbox gallery (so images open in lightbox)? 2) the navigation bar could “float” while scrolling the page? Thanks!
Hello, yes this is possible but you would need to be an HTML and CSS expert, so if you are a beginner, this is not easy.
Yes, the navigation bar already does float when you scroll down the page.
James
what is the original source of the photos ? Thanks
shutterstock.com 
Hello. I’m getting this error when trying to setup the contact page; that messageText is undefined. I have carefully followed your instructions:
Notice: Undefined variable: messageText in C:\xampp\htdocs\dev\pivot\mail\mail.php on line 40
1
Hi,
We have recently overhauled the mail.php file and it will be included in the upcoming update. For now, to fix this you can add:
$messageText = ””;
...to the second line of the file just below the <?php line.
Or if you would like to use the new mail file, just open a ticket on mediumrare.ticksy.com and I’ll send you the new files 
James
yes same question, would like to be able to have this homepage as part of the content blocks http://pivot.mediumra.re/chooser.html
Hey there, that block is not available in the builder.
Hi! Your loyal Foundry user here
If I get Pivot too, is there a way to recreate the header here http://pivot.mediumra.re/chooser.html using Variant? Thanks!
Hey there Alexandru! Currently, no there isn’t.. are you referring to the screenshots or the header element?
Hi 1. I own an online site/page building/creation service and would like clients/users/resellers/affiliates to build their own landing pages and sites on my platform using your editor/template for a membership fee. I want to find out what kind of license I need to buy, extended or regular license? 2. Can users import the.HTML export format back into the system as with the .VARIANT
Hello, unfortunately there is no license available for this kind of use at this time.
Variant is intended as a single-user setup and is not intended to be used in any hosted environment – also it is not possible to import html back into Variant.
James
Hi, when trying the demo, no content blocks show up on variant, why is that ?
Hey there, that’s odd – you are talking about inside the sidebar in the builder yes?
it works, question: is it possible to have a content block exactly similar to your homepage preview of the theme ?
Ah, do you mean the homepage slider onthe index.html page? We have updated this in 1.6, we’ll ensure that block is available inside the builder on our next update 
i mean this page http://pivot.mediumra.re/chooser.html By the way, congratulations, all your themes are of a good quality design when will the update available, and are you also the author of the wp version ?
Ah right, my apologies I mistakenly thought this comment was about Foundry. At current, that is not an element in the builder.
Thanks, by the way are the photos included, and if yes, are they royalty free, what is the original source ?
Hey there,
The photos are mainly from shutterstock and are not included in the download package. You would need to purchase a licence for the on shutterstock.com
Flexible and sleek design! The support team is great as well. Highly recommended.
Thankyou very much for sharing your experience! 
Hello, already commented on “Foundry” item… but got no response.
I can’t use the Variant in latest SAFARI/webkit? Here are my first impressions and experiences with the demo pages and builder: All context “right-click” menus do not work properly. They appear for a millisecond and close immediately! It is impossible to select an option.
Any clues? Thanks in advance.
Hi again,
Sorry for the lengthy delay, not sure how that slipped through… I answered all of your questions in your initial post above. Thanks for your interest in Foundry and please be in touch of you need any further information.
James
Coming time, is there any planned variant editor’s update coming ? If yes what all features are you considering ?
Yes, of course we have plans for big feature updates to come, but for now, our focus is on updating Pivot to come into line with the new ways we have begun to adopt in Foundry and Launchkit. I’m referring to email/Mail Chimp form fixes, parallax scrolling smoothness, overall performance and other various Variant enhancements such as the new image edit and slider edit buttons. After that, you will start to see new Variant features roll out.
Cheers, James
You new editor, i just cant see font icons on the panel, just a huge problem this is – https://www.dropbox.com/s/h1sd6csmhjpjod0/Screenshot%202015-07-03%2012.36.41.png?dl=0
this problem is experienced in chrome on my laptop and in firefox in my office computer
Hi again, Are you able to see the icons when viewing the demo pages at http://pivot.mediumra.re/variant/builder.html ?
James
Hi there – I’m trying to post a support ticket on Ticksy but when submitting the ticket it says “oops something went wrong – you purchase code is not valid”. I have raised a ticket id 249753 with Envato but not had a reply yet. The problem I have is when I try install the pivot theme zip (themeforest-8748103-pivot-multipurpose-html-with-page-builder-v202.zip) on to fresh wp 4.2.2 install I get the following error
Installing Theme from uploaded file: themeforest-8748103-pivot-multipurpose-html-with-page-builder-v202.zip Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.
I looked at other related aritcle on ticksy and they relate to using a zip file within the zip above that I downloaded but there is no zip inside the downloaded zip. Can you please advise? Many thanks!
Hi, Perhaps you are trying to install this HTML template on a WordPress installation. If you purchased the Pivot HTML version, you will need to use Variant and html to build your pages, or if you need to make use of the full WordPress feature-set you will need to purchase the WordPress theme available here: http://themeforest.net/item/-pivot-responsive-multipurpose-wordpress-theme/9219731
James
Oh my, now I feel foolish!
Do you know if I can swap these or get a refund for the HTML and then purchase the Wordpress version? Thanks James.
Hey there,
You can contact Envato to initiate a refund, unfortunately we can’t process the refund from our side as Envato handle the payments.
Once refunded, you’ll need to purchase the WP version as normal 
Cheers, James
Thanks James. Have a raised a refund request with Envato.
No worries, All the best:)
Hi, I uploaded this zip file to my server but now whenever I open index.html file everything is messed up. Do I need to make any database changes? Somehow I am not able to find instructions specific to installation.
Hey there,
It sounds like either the CSS didn’t upload correctly, or the permissions on the CSS files might be off – double check that the permissions on the CSS files have ‘read’ access for everyone.
You can also open a ticket at mediumrare.ticksy.com and we can take a look at your site.
Cheers, Craig
Can you let us know from which site resources you are using these beautiful pictures
The images are mainly sourced from shutterstock, and some from unsplash and death to the stock photo 
great theme, thank you. I’m having some issues with the instagram feed picking up the wrong account. div class=”instafeed” data-user-name=”cabinet.bar” is picking up cabinet.baran. Any help appreciated.
Hey there,
Thanks for reporting this, add a ‘’ to the end of your name ie. cabinet.bar and it will work 
fixed. thanks MR. love working with things that just…. work….
No worries! Thanks for your follow-up comment 
Hi. How can i fix the menu on top?
Hey there,
I believe I covered this in your support ticket, let me know if not 
Done! second tip helped. Thanks
No worries 