46 comments found.
Is there a way to modufy the mobile view. I work for a client who purchased this theme. they have complaints that the mobile view looks strange. www.totalfaithnetwork.com
Why not? it seems that you have customized as your own way. So, you can do that by edit responsive CSS in the child theme.
If you need any more further assistance, please feel free to contact us via support forum. https://themeregion.com/support-forum/
Thanks
I noticed there is a WPBakery Page Builder update (6.4.0) available – but Playbit is using the 6.2.0 version of WPBakery Page Builder. Will the WPBakery Page Builder update be available soon?
Yes! the version will be updated shortly. 
hello this question before purchase. can i use it for multiple events. so we orginize events alot, so we want it for that. it is posssible. also if its possible some images of admin panel. thanks
Hi there,
Thanks for your query by the way I didn’t get it properly. Do you want to use this template for multiple website or in a multi network website? Can you please clarify this one?
And about the screenshot you can get idea from our theme documentation. Here’s the link to that doc: https://docs.themeregion.com/playbit/
Regards
the theme i will use it for one site. my Question is : this theme support multiple event or not. i means, it is posssible to add more than one eveent. also if the theme SUPPORT RTL. also if theme can work with LTR /RTL the same time, i will use multiple lang. thanks Regards.
Hi there,
Well the theme supports multiple events if you check our event page you’ll see there are multiple events listed in there.
About the LTR/RTL yes we have both option enabled but you can use either LTR or RTL for one time. You can’t use both of them though multiple language is supported but there’s no scope you can use LTR & RTL at one time. You need to set different setup to use LTR in one & RTL in another.
Hopefully this will help you understand what you’re looking for. No theme can run LTR & RTL at one time.
Regards
Hi there, had the Playbit theme and Visual Composer installed for the longest time and now it doesn’t work when I try to reinstall both (fresh) to 24djs.ca (I get this error 500) and the theme becomes invalid and disabled for use.
IT also says PHP Fatal error: Uncaught exception ‘ReflectionException’ with message ‘Class StrHelper does not exist’ in /home/chryadmin/24djs.ca/wp-content/plugins/visualcomposer/visualcomposer/Framework/Illuminate/Container/Container.php:353
It seems the site is running right now. Don’t know what happened. if the issue is resolved or still there are some remains? Please let us know on our support forum.
Thank you for the response. Yes, it is working now. But for some reason, in the Wordpress editor, I can see the Open Sans font (for headers) but then when the site is saved and published, all of the font reverts to Times New Roman. How can this be fixed? Also the homepage of 24djs is disjointed where there are the theme’s seams (the broken lines that separate each part and they are not consistent with the other pages.
Well about the fonts there are default fonts set in css for the theme. You can change the fonts from theme option if you want. And about the homepage I don’t know from which version you’ve updated to latest one but you need to set the section properly to get the old look as we’ve updated VC settings from version 3.0 till now. Please let us know if we could assist you in anything else.
Also it seems you’re not a valid author who purchased our product. Can you please provide us the purchase code so that we can check your validity & assist you in full phase?
Please submit your issues support forum. And you should not submit purchased code here. Here is our support forum https://themeregion.com/support-forum/
Thanks
The author said to supply proof of product purchase…but didn’t say where so that’s why it was posted here.
Where specifically am I supposed to continue the conversation with the author now? Is there a specific email? Thanks.
We have already told you, you can submit your issues in our support forum. Here is our support forum https://themeregion.com/support-forum/
Hello,
Reported a very urgent problem to resolve to your support but no one answered me. I need to solve it as soon as possible.
When I try to activate the theme, the system gives me the following error:
“Fatal error: Uncaught Error: Call to undefined function playbit_options () in /web/htdocs/www.gestione-amlinkweb.it/home/wp-content /themes/playbit/functions.php:90 Stack trace: # 0 / web /htdocs/www.gestione-amlinkweb.it/home/wp-includes/class-wp-hook.php(286): playbit_widgets_init (“) # 1 /web/htdocs/www.gestione-amlinkweb.it/home/wp includes / class-wp-hook.php (310): WP_Hook> apply_filters (”, Array) # 2 / web / htdocs / www .gestione-amlinkweb.it / home / wp-includes / plugin.php (453) : WP_Hook-> do_action (Array) # 3 /web/htdocs/www.gestione-amlinkweb.it/home/wp-includes/widgets. php (1649): do_action (‘widgets_init’) # 4 /web/htdocs/www.gestione-amlinkweb.it/home/wp-includes/class-wp-hook.php(286): wp_widgets_init (“) # 5 / web / htdocs / www.gestione-amlinkweb.it / home / wp-includes / class-wp-hook.php (310): WP_Hook-> apply_filters (NULL, Array) # 6 /web/htdocs/www.gestione- amlinkweb .it / home / wp-includes / plugin.php (453): WP_Hook-> do_ac tion (Array) # 7 /web/htdocs/www.gestione-amlinkweb.it/home/wp-settings.php(450): do_action (‘init’) # 8 /web/htdocs/www.gestione in / web / htdocs / http://www.gestione-amlinkweb.it / home / wp-content / themes / playbit / functions.php online 90 ”
Thank you
Hi there, Can you provide wp admin access to your site & ftp access so that we can have a look at it? Send it to this email: support@themeregion.com
Problem solved please check.
Hello, Please can you help me? I can’t activate template, everytime when i click on activate button I get this error
Fatal error: Uncaught Error: Call to undefined function playbit_options() in /data/web/virtuals/198871/virtual/www/wp-content/themes/playbit/functions.php:209 Stack trace: #0 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-hook.php(298): playbit_mod_main_query(Object(WP_Query)) #1 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(’’, Array) #2 /data/web/virtuals/198871/virtual/www/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #3 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-query.php(1681): do_action_ref_array(‘pre_get_posts’, Array) #4 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-query.php(3238): WP_Query->get_posts() #5 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-query.php(3347): WP_Query->query(Array) #6 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-customize-manager.php(812): WP_Query->__construct(Array) #7 /data/web/virtuals/198871/virtual/www/wp-includes/class-wp-customize-manager.php(842): WP_Cu in /data/web/virtuals/198871/virtual/www/wp-content/themes/playbit/functions.php on line 209
ERROR: Load denied by X-Frame-Options: https://www.youtube.com/watch?v=ThRwvDkvGcM&feature=youtu.be does not permit cross-origin framing.
But it seems the video is loading perfectly. Can you please provide a screenshot?
one more thing, I found the blog date on the homepage is the exact date that you published the blog, but not the date you set in the blog date setting. Can it be set to the given date but not the present date? So that I can transfer the previous blogs to this website with their previous date.
Can you please send a temporary admin access to your site with ftp access also so that we can have a look at the file. Please do provide the access in email: support@themeregion.com
it displays: Fatal error: Uncaught Error: Call to undefined function wc_print_notices() in D:\xampp\htdocs\newjoy\wp-content\themes\playbit\single-playbit_album.php:27 Stack trace: #0 D:\xampp\htdocs\newjoy\wp-includes\template-loader.php(74): include() #1 D:\xampp\htdocs\newjoy\wp-blog-header.php(19): require_once(‘D:\\xampp\\htdocs…’) #2 D:\xampp\htdocs\newjoy\index.php(17): require(‘D:\\xampp\\htdocs…’) #3 {main} thrown in D:\xampp\htdocs\newjoy\wp-content\themes\playbit\single-playbit_album.php on line 27
Hi there,
I don’t know why such errors generated. Can you please send us an admin access? Or can you upload the site in a server so that we can have a look. Without live access it’s hard to provide the solution.
Here’s our support link: https://themeregion.com/support/
hi Please access the website: http://joytitan.com/ and you can find the error when clicking“Released Recent Albums” —— Fatal error: Call to undefined function wc_print_notices() in /home/neuqlabc/public_html/www.joytitan.com/wp-content/themes/playbit/single-playbit_album.php on line 27
Can you please send a temporary admin access to your site with ftp access also so that we can have a look at the file. Please do provide the access in email: support@themeregion.com
Hello ashawkat89 I’ve purchased the theme and installed them on my web which is established on the xampp. However after starting the import procedure, the webpage keeps a ring cycling without any updates, and the homepage is unavaible. How can I reach you to show the screencapture and to get help?
https://themeregion.com/support/
Hello, I’m interested in purchasing this theme, Would it be possible to add a button linked to a Facebook event next to each upcoming event and in the events’ details?
Hi there, thanks for your interest in our theme. Anyway if you want to add a button then you would need to do some custom work to achieve that.
Hello, wonder if you can help. We would like to remove the white box behind the woocommerce products on the dark version of your theme. Currently when you go to a product page, behind the photo is a white background, we would like this removed please. Thanks for your help.
also the ability to remove that little trolley icon above the product on the product page please. Thank you
Well you can simply do that using css. For removing the background of products just put the below css into your custom css.
.products-section .products { background-color: transparent !important; }
And for removing that icon you need to add the below code.
.products a.button { display: none; }
Well before you proceed with these code I think I should let you know that you have to customize the styling as it’ll change the look of the site. So have a look after applying.
Regards
Hello guys， I have a question before buying: Is the register button on the head only a button or a registration form with username and password or can the artists/performers fill in the data and change it in frontend when logged in. Thanks for your reply, Regards Dom
Hi there, currently its just a button nothing else. You can put any page for that button. So you can create any forms in a page then link it to that button. Thats how you can work with that.
So the dates go back all the way to 1917 before anyone on earth even had a computer. Well that’s handy. I still can’t get rid of the date but if I want to plan something for 1917 when I build my time machine I’ll be good to go.
Hi there,
.countdown-area { display: none; }
Above is code snippet with which you can easily get rid of the date.
That doesn’t work. It’s supposed to go into Custom Code right? I’ve refreshed. Changed the home page settings to something else and back again and it still doesn’t work. .
So I can get rid of the button but I can’t get rid of the date? You’ve got to be kidding me.
I’ve answered in the previous comment please check.
Yes I tried it. It doesn’t work.
Please tell me I can get rid of the date under “Music Festival” on the home page. On the demo right where it says “09 February, 2016 California”. It’s letting me leave “California” blank but in your home page settings under Festival Date the drop down doesn’t have an option for NO date and it’s not even letting me take the date out. That’s a real dumb idea. Why do you force people to use the date? Maybe I don’t want a date there because it looks silly.
Hi there,
Well we’ve 6 different layout for timer options. Anyway the thing is that you can remove the timer easily if you want using a small css in your custom css palate option. This way the timer will not show anymore in the homepage. Use the below code:
.countdown-area { display: none; }
That doesn’t work. I put it in the Custom Code CSS area in the home page settings, refreshed several times, changed the home page, saved it, changed it back, refreshed etc. I even put that code in the child theme under custom CSS code and it still doesn’t work.
.countdown-area { display: none; }
Technically I don’t think this would be the “countdown area”. I’m talking about the date under the logo. It’s the second variation from the top in home page settings. The pink one. Right under where it says Music Festival there is the date “09 February, 2016, California”.
Thanks for the clarification. Please use below code
.home-banner.banner .home-content h3 { opacity: 0; }
No. That doesn’t work either. This is what I’m talking about. Go look at your demos. I’m using Dark Version with Background Video. On the front page where it says in big letters MUSIC FESTIVAL, under that is a date. It’s above the button. You can see “9 March 2017, California”. That’s what I want to remove. I can get California off in settings but the DATE. In settings it doesn’t allow you to have NO Date. It’s right on the front page of Dark Version with Background Video. You shouldn’t force people to use a date there. Some people (a lot of people I’d bet) will want no date at all above the button.
Hi, In my previous comment, I have given you css code which will hide date with California. If it does not work, please give us your website URL with temporary admin access (private) so that we can have a look on it. Here is our support forum. https://themeregion.com/support/
Thanks
Hello, this is a pre-purchase question. Can you change the pink color to another color? Is that an available option? Thanks so much. Lovely theme!
Hi, Thanks for your interest. Yes its unlimited. You can change your own color with theme options.
Thanks
I have the date problem!!! Can you fix it in next version please …?
And other bug … I can’t link all Artist on my events but only last 10!!!!
Hi, we purchased this theme.. great theme. Wondered how we can make the logos on the slider their original colour instead of black and white until hovered over. Thanks in Advance.
Can you please send me a screenshot so that I can tell you? Currently I can’t understand what you’re referring to.
The Playbit sponsors slider, the logos added on the slider are currently black & white but when hovered over, the colour shows. We need the colours to show originally instead of the black and white option. Also, a couple of other things if you dont mind.
1) The Register now button on your demo is transparent, could you tell us how to do that instead of the black button background on the dark demo.
2) Also, on the mobile half our logo is covered by the register now button, how can rectify this please?
Thanks again.
Hi, Its seems that you need to change some css. Please submit your issue on our forum. Our experts will help you in this regards. https://themeregion.com/support/
Don’t forget to submit your website URL with temporary admin access.
Thanks
Thinking of buying your theme. Does the video background work on tablets and mobile phones too? Will I be forced to use the WooCommerce plugin for this theme to run correctly even though I’m not using it? Will the website run without it? Will I be able to use a logo instead of the fonts in the middle of the homepage? Will I be able to use more than one button on the home page?
I know this is a lot of question but I hope you say yes on most of them because this is a nice looking theme.
Will I be able to select a clear or dark background for the menu bar (or other areas that have that white background?) Will I be able to change the shape of the menu bar and footer menu bar so it goes all the way straight across instead of that funky shape? Just wondering what other options you have for that or if I’m stuck with it.
Hi there,
Most of your questions have already solution into our theme. Without woocommerce you can easily go on as it’s a feature here nothing else. You can use any text without logo if it suits you best. Might need to do some adjusts. About the button I don’t know which one you’re talking about. Please provide a screenshot of which one you’re trying to say.
Yes you can choose to use transparent menubar just like we did for our dark demo.
Thanks & Best Regards
