Hey guys, love the theme so far. Just a quick question.
In the Podcast section, under all of the episodes we have uploaded it says views on the side. I was just curious how that stat is generated because we have a podcast that hasn’t been released yet and the episode says it has 2000 plus views?
Hi there, thanks for letting me know, this is being looked into.
Hi, just wondered, how can I install the updates on this theme without having to reinstall the theme and then set everything up again? Really like the theme but my changes have been really time consuming. Thanks
Hi there, you can set up Envato Market, that will allow you to update your theme from the “Updates” section of your dashboard. Find out how to do that here: http://themestation.co/documentation/podcaster/#updates
I’ve got enough content posted to now start cleaning up the site, but I’ve found I can’t
1. post an image to the header, just not displaying
2. get audio content to post. I put the insert. The players and download are empty.
a. I’ve used the audio embed as well as just the featured file.
3. Maintain a static front page. No matter what I do, the front page is multiple entries for the podcast. My static front page is not showing there.
Thanks, have a great day!
Hey there, sorry about that. Could you send me your URL so I can take a closer look at what is happening? You can also send it to email@example.com if you don’t want to post it here.
Thanks! With support like this you can expect me to buy the add on when this expires. Spot on!
Hi there, thanks I’m happy to hear that you’re satisfied with the quality support.
I just checked the header and there seems to be something wrong with the image you set for the header itself. When I tried to load it I got a “404 cannot be found” error. Same for the audio file. There seems to be something wrong with media files in general. Are the files uploaded properly and uncorrupted? Might caching plugins be active, that could interfere with the files in rare cases.
As for the static front page, you seem to have gotten that to work. Looks fine on my end.
Hi I am working with a client that is using this theme. I have deleted all demo categories and Podcasts disappeared from the front page and Podcasts page event though all settings are set as it should be (all podcasts assigned to a specific category and that category is selected as podcasts category) in theme settings . I noticed that there are more people having the same issue. Can you please clarify and reply to all which bug is causing this ? Thanks
Hey there, sorry to hear about this. Could you create a dummy account for me so I can login and take a closer look at what might be happening? Please use firstname.lastname@example.org as the email. Thanks!
Hey, thanks for reply, I just sent you an email
Hi, I try to install the demo data but I get an error “Content-Encoding-Error” and nothing is imported. Any idea? Is there a workaround? Thanks.
OK – I imported without attachments and it worked…
I absolutely love the product, however one of the reason I purchased this theme is because of the audio player on the Front Page header –
(1) On mobile, the audio player is a small, thin vertical line instead of a full “play bar” and it doesn’t look good.
(2) Also while playing the audio player on mobile, the time span reads “NaN:NaN”
Please advise on how this can be resolved.
Thanks for letting me know, this will be fixed. As for the NaN:NaN, is this happening after you uploaded your own audio file? Or are you working with demo data?
Thank you for the swift reply – it is all demo data (came with the theme)
Just now, tested it again with a file that I uploaded and I no longer have the “NaN:NaN” problem
*However, please keep me posted about Problem #1 (The audio player is a small, thin vertical line instead of a full ‘play bar’ and it doesn’t look good) – thank you!
Thanks for your reply, just a heads up this will be fixed in the next update.
Great! Thanks for the help Also, I am new to WordPress, how to I install the new update once you roll it out?
Hey there, the easiest way to get updates is setting up the Envato Market plugin. It ensures safe, seemless updates right from your dashboard. Find out how to do it here: http://themestation.co/documentation/podcaster/#updates
Hello, there is still a problem with the appearance of the play bar in mobile:
“On mobile, the audio player is a small, thin vertical line instead of a full “play bar” and it doesn’t look good – Screenshot: http://imgur.com/KnV6d4F"
Here is my website (please view on mobile): http://thoughtleaderspodcast.com/
Also, the “Updates” section in the WordPress theme says that the theme is up-to-date. Is it possibly because I am using a child theme?
Hey there, is this happening after you’ve done the update? Or have you been unable to install the update? What version is the parent theme currently? The updated version should be 1.6.5
I have been unable to install the update – the version right now is 1.6.4 however the Envato Market Plugin is not giving any notification for an automatic update… in the “Updates” section in the dashboard, it reads “Themes: Your themes are all up to date.”
Please advise on how to get the Envato Market Plugin (already installed and activated) to detect the theme update
When you go to the Envato Market plugin page, is it displaying your purchased themes under the “Themes” tab, and saying they’re all up to date? If not, you might have to recheck your oAUth tokens.(http://themestation.co/documentation/podcaster/#updates)
Otherwise you could always install the update manually, the plugin should be working though.
How can I view how many downloads each podcast episode has?
Hey there, this depends on the features of the plugin you’re using to manage your podcast. It’s out of the scope of Podcaster unfortunately.
I am loving the Podcaster theme. However I have a major problem. The rss feed doesn’t work at all. I am using Blubrry Powerpress plugin with Blubrry hosting services. When I submit my feed to a feed validator, : http://expat-heroes.com/feed/podcast/, the tool tells me “it looks like this is a web page, not a feed”. Please help me ! I need to get this up and running before the end of the month !!!
Hey there, I just tried to open the link to your feed and I’m getting a “coming soon” page. Could that be the reason the validator is giving you that error? If you’re site is set to maintenance, the feed validator probably won’t be able to read the feed and might not work.
Hi. New purchase and I am happy so far.
One question. It seems like disabling the transparency filter when using header type static does not work. Is there a way I can remove the muted tone over my header image without switching to static?
Thanks for this feedback, this is being looked into!
Hi guys I am currently trying to implement the Smart Podcast Player into the site. It uses shortcodes to embed and it works great when embedding it into the content of a post. But ultimately I need to make it appear in the header in the exact same way that anything using the Audio Embed Code field in the post editor does. I am able to embed anything using an iFrame perfectly fine, but using the shortcode embed codes that Smart Podcast Player uses doesnt work. Can you give me any ideas on how to implement the changes required to make a shortcode embedded player work correctly in the Audio Embed Code field?
Hey there, thanks for getting in touch. This is being looked into at the moment, I’ll let you know when I have any new information.
How can I center my logo? How can I control position of the logo?
Responded to your email
Thank you. Where do I enter my code for RSS if I want to place it in the Footer? I have the code and just need to enter it. My website is TheChapterOfTheArchitech.com You can see that at the footer is the code instead of the RSS Subscribe button I am looking for.
To insert your logo in that spot, please make sure you click the “Text” tab on the far right corner of your text window. By default it is set to “Visual”. After you do that, paste the code. Now it should be read properly and display your logo.
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