Support for Podcaster - Multimedia WordPress Theme

Support for Podcaster - Multimedia WordPress Theme

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Well Documented

Themestation supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Support tickets in junk folders

Unfortunately replies to tickets sometimes land in the junk folder upon being received. So, if you don’t see a reply to your ticket from support within 2 working days, please check the junk folder.

Replies and Message Deliver Failures

If you open a support ticket, please make sure you have access to your email account and it is functional. This helps avoid Message Deliver Failures. Unfortunately, there is no other way for support to get in touch other than via the email you use for your Envato account. If you don’t receive a reply within 2 working days, it’s likely the reply bounced back. Feel free to drop a comment and we can figure out things that way.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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