972 comments found.
Hi, I’m glad with your theme, and I would like a specific quote for a new page on this theme, where can I send you details? Thanks
Hello,
Usually we have a ticket category in our support desk for feature requests.
But of course you can share it here and we will add it in our task list after our team reviews it.
Best, Ardian
No it’s a special request for me only, do you make some specific customization (paid I mean) ?
I sent my email but nobody is answering to my quote demand, is there an issue with your email?
Hello,
I just checked the email but have not received anything from you, do you mind to send us through the support desk here: http://support.inspirothemes.com
Best, Ardian.
I tried but I can’t send you through the support as my Support as expired! Can you check your spams or allow me to post in your support.inspirothemes.com ?
Hi,
Just found your email in spam folder. I will get back to you shortly.
Thanks
Thanks 
You are welcome, just replied your email 
Best, Ardian.
Hi Adrian, I replied you as well, did you get my email or still in spam box?
I received your email and replied to you immediately. Can you check your inbox.
Best, Ardian.
My appologies, it was in y spam box now… I’ll answered you
Thanks.
Hello,
How could I place a svg as logo?
Hello,
Thank you for writing to us,
If you wish to use only .SVG Image logo, you can simply use this code below:
<!--Logo-->
<div id="logo">
<a href="index.html">
<img src="logo.svg" class="logo-default" />
<img src="logo-dark.svg" class="logo-dark" />
</a>
</div>
<!--End: Logo-->
I hope this helps you. If you need further support, feel free to contact us anytime.
Ardian.
Thank you Ardian, I managed to solve the problem because it was too big due to the 80px height rule (width of my logo is high, so I had to modify height and padding)
You are welcome.
If you need further assistance please feel free to contact us anytime at https://support.inspirothemes.com
Best, Ardian.
Hi team, Can you tell me the life expectancy of this theme? How long do you plan to continue updating and supporting Polo HTML? Thanks.
Hello,
Thank you for writing to us.
Yes, we never stop improving and adding features.
Currently we are working on the new version which includes bootstrap 5 and many new features and layouts.
Hope this helps you. If you have any other questions please feel free to contact us anytime.
Best, Ardian.
Hi Team,
Found a bug in the template. The Download Now button in the menu is not showing in mobile screen. Could you please share how to fix this issue.
https://inspirothemes.com/polo/preview/index.htmlThanks, Prince J Painadath
Hello,
Thank you for writing to us.
Yes, button is hidden with purpose using bootstrap show/hide elements in different breakpoints. To control visibility of the elements you can use native bootstrap classes from this page https://getbootstrap.com/docs/4.5/utilities/display
If you need support or you have any question, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Ardian.
Hi, I have installed the progres bar on my site. First we name the id of the progress bar and using javascript we modify the data-percent and the whidt. But I think there will be a more natural way to do it.
Hello,
Thank you for writing to us.
Yes we will definitely improve progress bars so it will be easier to manipulate them with js.
If you need support or you have any question, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Ardian.
hi, how do I configure contact form? thanks!
Hello,
Thank you for writing to us.
Contact form can be configured super easy. —Go to /include/ and open contact-form.php add your email.
I hope this helps you. If you need anything else please let us know.
Best, Scot.
Do you have a login page that shows Social sign in buttons? for example Login with Facebook ..etc.
Likes the one showing here https://lipis.github.io/bootstrap-social/Hello,
Thanks for writing to us.
Currently we have not included this design. However you can add social login icons from in the login forms by taking the social icons from here https://inspirothemes.com/polo/shortcode-social-icons.html
I hope this helps you, If you need further support. Please feel free to contact us.
Best, Scot.
Is it possible to use this template in reactjs?
Hello,
Thank you for writing us.
Currently Polo does not support React.
In the meantime if you have any other questions or issues, please do not hesitate to contact us.
Best, Scot.
Hello, I want to display notifications automatically as on the next page https://www.inspirothemes.com/polo/component-bootstrap-notify.html but I don’t want to use a button that generates. I want the notification to appear automatically after reloading the page.
I’m french and I do not speak much English.
Hell there,
Thank you for contacting us.
You can activate that by calling the global functions INSPIRO.elements.notification(“Title”, “Alert Message here”, “warning”, ””, 5000); using a javascript on click function.
For more information please visit https://support.inspirothemes.com/help-center/articles/8/14/39/bootstrap-notify or if you need further support feel free to open a support ticket in https://support.inspirothemes.com/ and one of our developers will assist you anytime.
Best, Ardian
Hi there,
I have the same problem as ekobudiyanto has (page 38 comments) in regards to fontawesome icons. Was this ever resolved?
I’ve downloaded the latest font package but doesn’t fix the issue.
eg fa-laptop medical will not show anywhere at all but fa-laptop will. in icon boxes version 1 very few fontawesome icons work, I have tried quite a few. fa-lemon works but fa-laptop will not as an example. all of your/inspiro icons that i tested do appear to load in icon box version 1.
I am working on this locally at the moment, subsequently I am unable to share a URL
Hello,
Thank you for writing to us. Can you kindly open a support ticket here https://support.inspirothemes.com and we will send you updated fontawesome files.
In the meantime, if you have any question or you need support please feel free to contact us.
Best, Scot.
Hello, I am thinking of starting a new project and wanted to ask before buying. I wonder if you are considering updating anytime soon?
Hello,
Thank you for writing to us. You will definitely never regret of choosing to use Polo for any project you may have.
Currently we are working on new up updates but I believe it will take around two, three months to complete it.
The current version is super stable, works fast and has no any known issues.
You can securely go and start your project and if you have any questions or difficulties please feel free to contact us anytime at https://support.Inspirothemes.com we will be glad to assist you.
Best, Dcot.
First of all, thank you very much for your answer. I did not see any problems except the problem on https://inspirothemes.com/polo/blog-single-audio.html. It is incredibly stable and fast as you really stated. Thank you so much.
By the way, I’m sorry I forgot to ask in the previous question. Will bootstrap 5 be included in the update you mentioned?
Yes, bootstrap 5 will be included in the next version.
I see that we forgot to upload this example template in our preview page. Thanks for reporting it. I appreciate that.
Best, Scot
You use plugin Masonry or other what using?
1,2,3 5,4,6
I cannot find documentary order Masonry! Must fix like this
1,2,3 4,5,6
I tried not working “horizontalOrder: true” somethig wrong your customs. Please once help me fix https://idca.tv/home/#Network
Thanks!
Hello there,
Happy New Year to you and sorry for the delay.
By default grid uses data-layout=”masonry”. You can use data-layout=”fitRows” to fix this.
Hope this helps you.
If you need further support, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot.
I tried it doesn’t work something wrong your custom css.
https://idca.tv/home/#NetworkYou can test it Inspect developer.
That should work fine, however, please open a support ticket here https://support.inspirothemes.com and send us your html file so we can add it for you.
Best, Scot.
Hi. How do I place an image with text wrap inside an accordion and/or a tab module and ensure that it is responsive?
Hello there,
Happy New Year to you and sorry for the delay.
In order to make sure that any image is responsive you can use img-fluid class.
Example code:<img src="image.jpg" class="img-fluid" />
If you need further support, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot.
hi i dont understand where to upload these files.
Hello,
Files inside the folder template can be uploaded directly in your root directory of your server (locally or online)
If you need further support please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot
Hi, just some suggestion, can you add more icon? and some of icon doesn’t work or doesn’t show up inside icon box. For example fa fa-language or fa fa-home.
Hello,
Thank you for your suggestion. Yes we will include more icons in the future update and bring many more features and layouts.
I can confirm tha these icon fa fa-home and fa fa-language are working fine. Can you check if you have all fontawesome files in /webfonts folder.
Best, Ardian.
yes i already have fontawesome in /webfonts folder. it’s strange some font sometimes appear but some are doesn’t. if i don’t have fontawesome font then it suppose doesn’t show up at all right? and thanks for listen the suggestion, i promise when my project done i will buy couple of more licenses. my project backend currently take too much time so it hasn’t finish till now.
oh one more thing, it seem that sometime image are cut in the inspiro slide, is it work that way or is it because the image is not fit the size it suppose to be? thanks.
Hi,
I believe that could be an issue with font paths, please send me your site URL and I will help you to investigate and fix this issue.
About the image cuts, this is normal behavior because the slider will try to fit the image background at the best position possible.
Let me know if you need further support.
Best, Ardian.
Ah sorry it still in local i haven’t upload it i will let you know when it’s finish. anyway is it posible to make the inspiro slider have a fixed size? for example 1920px x 500px? i try to add this add custom.css:
.inspiro-slider .slide {
width: 1920px;
height: 500px;
background-position: 100%;
}
But it seem it still cut some portion of the image. can’t i make it fullsize image without any cut? thanks.
Ok, let me know when you publish the site so I can help you with a custom css style for that.
Best, Ardian.
Hi. I’m using one of the blog templates and noticed the social share buttons are missing except for email on mobile. https://reactiongaming.us/new1/iw4x-is-now-open-source.html
Any suggestions?
Hi
Thank you for writing to us.
In the new Fontawesome v5+ calendar icon name is: fa fa-calendar
Simply change this fa fa-calendar-o to fa fa-calendar
I hope this helps you,
Best, Scot.
That did fix the calendar icon but the buttons to share to facebook, Twitter, etc are not there at all.
Can you send us your site url in order to check that.
Thanks
Hi,
Can you kindly send us your site url in order to help you and add the correct fontawesome icons names.
The full list of icon names can be found also here https://fontawesome.com/icons?d=gallery
Best, Scot.
Here is the link to a page with the issue https://reactiongaming.us/plutoniumt6-a-new-bo2-client.html
I don’t think it’s related to the icon names because they show on the desktop version. It’s just the mobile version that you don’t see the social share buttons.
Hi,
I tested in mobile your wesbite all social icons seems to work fine. Can you make sure that you clear the browser cache on your smartphone.
Thanks
I just tried. Its not working on my Chrome browser but I did test on Firefox and it does work. It might be happening on just Chrome but I’ll test some more and respond.
Good morning, your template is great! but I’m having a problem trying to send the contact form via SMTP. When I uncomment this line:
require ‘php-mailer/src/SMTP.php’;
the form remains in “sending ..” and does not give an error, it just hangs and does not send the mail.
In the mail configured to receive the forms, the mails that are not SMTP do not arrive.
Thank you very much, I await your response.
Cheers!
Hi there
Thanks for contacting us and for your kind words. We appreciate it.
For this particular case, we would need to have one of our technicians in our support center to assist you.
Can you kindly open a support ticket in our support center here http://support.inspirothemes.com and a member of our team will assist you on this particular case.
In the meantime, if you have other question or need support please feel free to contact us.
Best, Inspiro Team.
Loving your Awesome Template. Best of luck with sales. Just wanted to clarify that, should I uploaded all the items in Plugin folder?
Hello,
Thank you for your kind words, yes sure, uploading the plugins means that all plugins will be up-to-date.
In the meantime if you have any other questions or issues, please do not hesitate to contact us.
Best, Scot.
Hello Good time Can I use this polo template for more than one domain?
Hello,
Thank you for writing to us.
One license is for only one online website. If you want to use it in two or more domains you have to purchase new separated licenses for each domain.
Currently the price is 50% off, we highly recommend you to purchase licenses now so you can use in your current and future projects.
If you have further questions or you need support, please feel free to contact us at any time.
Best, Scot.
Hi! I’m trying to set how many cards from carrousel will be print for mobile devices and i’m facing an issue to find @media or something like that manager it.
Into the code I can easily set into the “data-items” how many card I wanna to print per scrolling, but for mobile shows just 1 card regardless the number thet i set in “data-items”
Can you help me?
The code line is:
div class=”carousel” data-items=”4” data-lightbox=”gallery”
Hi there,
You can control the items using data attributes. In your case for small devices if you wish to show two items you can use this:
<div class="carousel" data-items="”4"" data-items-xs="2"> ... </div>.
For more information please check the Polo documentation here: https://support.inspirothemes.com/help-center/articles/8/14/46/carousel
In the meantime, if you need further support, please feel free to contact us anytime at https://support.inspirothemes.com
Best, Scot.
