Discussion on Polo - Responsive Multi-Purpose HTML5 Template

Discussion on Polo - Responsive Multi-Purpose HTML5 Template

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972 comments found.

The Maps dont appear to be working, are those going to be updated?

Hello,

Sure, they work fine, you just need to get google api key. Please kindly follow the instructions here https://support.inspirothemes.com/help-center/articles/8/14/65/google-maps

In the meantime if you need further support please feel free to contact us at https://support.inspirothemes.com

Best regards Scot.

Some pages appear on the phone well, but when rotating the screen, images and icons overlap. “One page” category

Hi there,

Thank you for writing to us.

Can you kindly send us some screenshots so we can check that?

You can open a support ticket here https://support.inspirothemes.com/ and someone from our team will get in touch with the with.

In the meantime if you need further support please feel free to contact us.

Best, Scot

hi, i just bought this template

Anyway where i can find all preview demo? can’t find anywhere index.html not preview all demo (landing page) i need this file -> https://inspirothemes.com/polo/preview/index.html

Should i always go online just for look demo example? pls give a solusion.

Hello there

Thank you for contacting us.

All layouts demos can be found inside Template folder. They starts with home-NAME OF THE LAYOUT and revolution-NAME OF THE LAYOUT

There around 120 + 89 Revolution slider layouts (integrated) in package.

Hope this helps you, if you need further support. Please feel free to contact me anytime at https://support.inspirothemes.com

Best, Scot

Hi, would it be possible to always show the mobile menu?

Hi there,

Thanks for writing to us.

To enable sticky header for responsive devices you need to add data-responsive-fixed=”true” in the header. This data-attribute will make the header sticky on mobile devices.

For more information you can check the online documentation here: https://support.inspirothemes.com/help-center/articles/8/27/20/header

I hope this helps you :).

In the meantime, please feel free to contact us at https://support.inspirothemes.com

Best, Scot

hi, how do i change the height of the page title? it is too deep/long. i like to reduce it to 400 pixels.

Hi Alicia,

To change the page title height, simply reduce the padding of the page title.

Use this custom css style to rewrite the original page title class

Example code:
#page-title {
    padding: 40px 0;
}

I hope this helps you. If you need further support please kindly contact us at https://support.inspirothemes.com and we will assist you directly.

Best, Scot.

Hi Support,

How do I add dropdown field on contact form?

Thanks!

Can you send us your site url, so we can assist you to change the pointer color.

Thank you so much for the URL.

Simply place these css styes in css/custom.css or css/style.css at the end of the line and set your desired color:

.animated-dot {
    background: #ff0000;
}
.animated-dot:before, .animated-dot:after {
    background-color: #ff0000;
}

In the meantime, if you have any other questions or issues, please do not hesitate to contact us.

Best, Scot.

Click manual manual installation then find in the extracted folder codecanyon-2580848-slider-revolution-responsive-jquery-plugin/addon-visual-editor find this file visual-editor-extensions-5481.zip and click install.

I cannot find the install link or icon in the folder. please help

Hello

You have to click the link in documentation and download the files.

Then, please follow the instructions of Visual Editor Installation on this video tutorial https://www.youtube.com/watch?v=TgILovq4LWg

In the meantime, if you have any other questions or issues, please do not hesitate to contact us.

Best, Scot.

Today, the Instagram feed has stopped working. How to implement the Instagram widget now? need instruction with images

Hello there,

Thank you for contacting us.

Unfortunately Instagram Legacy API is disabled on June 29, 2020 by Instagram.

We have taken care of the plugin code and the plugins.js file is ready and updated.

However, you need now to follow the new Instagram Basic Display API, follow this link to create new api access codes https://github.com/adrianengine/jquery-spectragram/wiki/Register-on-Instagram-Basic-Display-API-and-get-an-Access-Token

In mean time, please contact us at https://support.inspirothemes.com and we will send you the latest plugins.js file.

I hope this helps you.

In meantime, please feel free to contact us.

Best, Scot.

Last Update 2 July 20. has the insta dees file been updated? you didn’t respond to my email

Hi,

Thank you for writing us.

Please kindly contact our support team here https://support.inspirothemes.com so they will send you the updated files before the official update is released.

I hope this helps you.

Best, Scot.

Hi Support,

About the scroll to top button, when I click/press on it on mobile phone, it will show the blue background color and the blue will remain there after that, can we set to turn it back to grey after it scrolls to top?

https://prnt.sc/t7t4l0

Thanks!

Hello there,

Thank you for contacting us.

This is normal behavior, soon as you touch somewhere else the active state will be removed.

I hope this helps you, please feel free to contact us anytime if you need support or have any issues.

Best, Scot.

Hi Support,

Thanks for the info and replied.

Is it possible to remove this behavior?

Thanks!

Hello,

Sorry for the delay.

You can do that by changing the function is /js/functions, search for scrollTop: function () { and inside this function add a trigger click on the body when it finishes the action.

I hope this helps you.

Thanks

Hi, have a plan to add custom search result page instead off google search? thanks

Hi,

On the next update we will add basic html search result page. But, google search is also very beneficial since it will allow google to index all your site.

Best, Ardian.

For mobile devices. To set a background image on the video pages where they play in background ( they don’t play in mobile so you need a fallback image). Open functions.js search for videoBackground—> Update this line: poster: elem.attr(“data-video-poster”) || “add your image URL here”

Hello,

Thank you so much for your suggestion.

Yes, you can also add a custom attribute in HTML5 video as well.

I appreciate your help.

If you need support or have any question, please feel free to contact us at https://support.inspirothemes.com

Best, Scot.

i am stressed with playing around the code, i still can’t get it.

how do i replace the code in the page so that i can have a wavy page divider?

Hello Alica,

Thanks for writing us.

Shape dividers can be placed inside sections, where you can create divider on top or bottom position

Example code:
<div class="shape-divider" data-style="3" data-position="top" data-flip-vertical="true" />

To change the wavy style, simply change the data-style=”3”. There are 20 shape divider styles available.

For more in formation please check the online documentation here https://support.inspirothemes.com/help-center/articles/8/14/166/shape-dividers

thank you! i like to reduce the height of the shape divider, how do i do that? i cannot find the clue ‘height” in the CSS.

Hi Alicia,

You need to add a data attribute data-height to do that, please kindly read the documentation!

Best, Scot.

hi, i cannot find help on page dividers. there is none from https://support.inspirothemes.com/help-center

how do i customize the page dividers to create colors?

Hello Alica,

Thanks for writing us.

To change the color style, simply change the data-color=”#ff0000” with your own desired color code.

<div class="shape-divider" data-color="#ff0000" data-style="3" data-position="top" data-flip-vertical="true" />

For more in formation please check the online documentation here https://support.inspirothemes.com/help-center/articles/8/14/166/shape-dividers

Hi. Please how can i change email template form contact form? i cant find it.

Online Form Name:

Email:

Phone:

Company:

Message: dsfvdsds

Email sent date: June 21, 2020, 10:31 am Od:

i need to change that

Yes, you can translate the text that is a string example inside the quotations “Name: “

Thanks

sorry.. i still cant find where to translate this https://clip2net.com/s/488W3gj

Hi,

Sorry I thought you were using the old contact-form.php file.

Ok. Go to your template and find the field names that starts with

name=”widget-contact-form-NAMEOFTHEFIELD”

Example

<input type="text" aria-required="true" name="widget-contact-form-name" required="" class="form-control required name" placeholder="Enter your Name">

Simply change the name=”widget-contact-form-name” for example with name=”widget-contact-form-ime” and then the skript will take care of that to format it.

I hope this helps you.

Best, Scot.

the megamenu doesn’t adapt to the screen. this is visible even on your site. See this for example on the 1032px screen. I’m really upset, I bought this a long time ago and the template was full of bugs. I got tired of creating tickets and bought another template. I thought that in a year the situation would change. but now there are just as many gods, and my support has expired. it seems that this can be bought by those who want to buy and work for the seller to correct his mistakes.

Hello,

I want to thank you so much for your feedback and apologize for this issue.

To fix this please kindly add this class at the end of the line in style.css

@media (max-width:1140px) {
  #mainMenu nav > ul > li.mega-menu-item > .dropdown-menu {
    width: 100%;
    }
}

Our goal is to make every customer happy. We have spend more than 5 years working constantly on Polo. We have made many updates from the date of your purchase. Polo currently is at version 5.9.9. Please download the latest version.

In the meantime, if you have further questions or issues, please feel free to contact us.

Best, Ardian.

good css .dropdown-menu { left: 0; right: 0; overflow: hidden; width: 1140px; max-width: 100%;

Yes, I agree with you that is even better.

Thank you, we appreciate your feedback on this.

Best, Ardian

Hi, your files link to a folder that doesn’t come with the template ( css/color-variations/green.css ), there isn’t a ‘color-variations’ folder in the css folder. Just downloaded the latest version to be sure … not there?

Just checked your own online demo and in chrome’s debugging tools > console the green.css file shows as a 404 file not found so your online demo is broke too.

Hello there,

Sorry for that, we have updated way we used to manage colour schemes on the template. Now it is very easy, you simply need to include a single file called theme.css and you can add your custom theme colour. Here are instructions online https://support.inspirothemes.com/help-center/articles/8/9/187/color-scheme

I hope this helps you. In the meantime, if you need further support or have a question, please feel free to contact us.

Best, Scot.

hi, i want to display image. when i move my mouse over it, it shows the hand cursor. https://imgur.com/q8ebz99 I don’t want to see the hand cursor. how do i remove it. there is no link attached to the image.

\\ Please advise me how can solve the issue?

Hello,

This is default HTLM5 behavior, here is the link on w3 that explains the pointer events https://www.w3schools.com/cssref/pr_class_cursor.asp

However, if you wish to change you need to add specific class in the image, something like this:

<a href="#" class="customClass">
   <img src="images/1.jpg" />
</a>
and then in your custom.css file add the custom class:
.customClass {cursor: none;}

Best, Ardian.

Where i can find the color variants? index.html:19 GET /css/color-variations/brown-light.css net::ERR_FILE_NOT_FOUND

Hello there,

Thanks for writing us.

To change the color theme please follow instructions in online documentation here: https://support.inspirothemes.com/help-center/articles/8/9/187/color-scheme

In the meantime if you need further support please feel free to contact us anytime.

Best, Scot.

Hello, on Animation features page. Animation will play on page scroll. When I try to use it, it plays directly when the page load. How can i solve it?

Hello there,

Thank you for contacting us.

Animations on elements will play when the element is visible on the screen, during the page load or scrolling the page.

You can delay it by using data-animation-delay attribute.

Here is an example

<div data-animation="fadeInUp" data-animation-delay="200">
...
</div>

Note: Animation delay (data-animation-delay) is in miliseconds, example 1 second = 1000 miliseconds! It can be empty, default value is: 200 miliseconds.

For more instructions please see the online documentation here https://support.inspirothemes.com/help-center/articles/8/14/35/animations

In the meantime if you need further support please feel free to contact us anytime.

Best, Scot.

hi,

I like to have colored background for the accordion title like this example http://themes.potenzaglobalsolutions.com/html/webster-responsive-multi-purpose-html5-template/elements-accordions.html

How do i tweak the code for this POLO theme? please advise me.

Hello

Can you kindly open a support ticket here https://support.inspirothemes.com and one of our support agents will assist you.

Thank you, Scot.

hi, i want to display image. when i move my mouse over it, it shows the hand cursor. https://imgur.com/q8ebz99

I don’t want to see the hand cursor. how do i remove it. there is no link attached to the image.

\\

Please advise me how can solve the issue?

Hello,

This is default HTLM5 behavior, here is the link on w3 that explains the pointer events https://www.w3schools.com/cssref/pr_class_cursor.asp

However, if you wish to change you need to add specific class in the image, something like this:

<a href="#" class="customClass">
   <img src="images/1.jpg" />
</a>
and then in your custom.css file add the custom class:
.customClass {cursor: none;}

Best, Ardian.

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