972 comments found.
What happened to the “Polo Photography (Split Screen)” that was in version 2? Was it removed completely? It’s not compatible with version 4?
Hello
Thank you so much for contacting us.
It works pretty well, lately we realized we forgot to include on new version, we will do that soon as we can.
If you have any other question, please feel free to contact us.
Kind Regards
Can I get PSD Files for design?
Hi eddriskhan
Hope you are doing well, we have developed polo without PSD files, but we will add this as a task and we will include PSD files on future updates.
Thanks and if you have further questions, please feel free to contact me, i will be glad to assist you.
Kind Regards
Hi,i would like to know how do “page-user-register” and “page-user-loging” work?I can´t see any linked folder nor date base…
Hello
The Login/Register Templates are only for Designing Purposes. You will need to integrate them manually using the Server Side Scripting Language like PHP, ASP etc.
Let us know if we can help you with anything else.
Thanks. 
Hello, what’s the changelog for the current version? How can I update from the previous? Thank you!
Hi Nicola
The version version 2.x will continuously will be updated for bug fixing.
We had to jump to version 4.x because we made a lot of changes that includes structure code and many other things.
Thanks, if you have further questions please feel free to ask anytime.
Kind Regards
Thank you! So, having a site with few code edits on 2.1, is it better to just redo them on 4.x?
Both of them are fine, but in your case go with 4.x 
hello, i downloaded this template but index page showing error at loading slider revolution 5.0 extensions local filesystem detected put this to your header.
What shall do? Please help
Hello
Thank you so much for contacting us.
We just replied your ticket in our support ticketing system
Kind Regards
hello i cant find the answer
Hello
Please open a support ticket here http://inspiro.ticksy.com and one of our support agents will investigate the issue and assist you promptly.
Kind Regards
Hi,i am using iclude/suscribe-form.php folder,after getting the mailchimp key and id what i have to do for sending some news to the people that are suscripted??
sorry for my english…
Hello there
Your English is good 
You may have to use the MailChimp platform for free to send newsletter for registered users. https://mailchimp.com/
If you have further questions, please feel free to contact us.
Kind Regards
Thx,now it is working.
You are welcome 
Feel free to contact us for anything you may need.
Kind Regards
Congratulations! Which was already good, it got even better. Version 4.1 is fantastic. GLWS
Hello 
Thank you so much for your valued and kind feedback, it means a lot to us!
Kind Regards INSPIRO
Just bought the 12th license
for my company and anyone on the fence about buying this template need not to worry. Simple my favorite template on themeforest.net
You guys have a top notch service and amazing template with amazing markup, It was so easy to create websites with POLO. Can’t thank you enough for all support offered.
It worth every penny! 5 BIG STARS from me!
HI Valeria Rosa
Thank you so much for your valuable feedback, we really appreciate it.
Very nice template. But the documentation is outdated… It´s from 29 October 2015 ..Is there a newer one?
Hello
Thank you so much for your kind words.
You are correct about the documentation, but just released the new version and we are about to update it soon. Sorry for that!
If you need some specific instructions, please contact us here: http://inspiro.ticksy.com and we will respond your ticket fast 
Thanks
hey, how i can buy polo + revolution slider ?
Hello
Thank you for contacting us.
When you buy polo you will find in the package Polo Template and Revolution Slider + Visual Editor.
If you have further question, please feel free to contact us.
Kind Regards
Great job! Good luck! 
Thank you Alex, i appreciate your kind words 
I’m liking the Inspiro slider. Very lightweight. But is there some documentation anywhere? I don’t see any.
Hello
We are so sorry for that, we are about to update the documentation soon.
Please open a support ticket here http://inspiro.ticksy.com and we will send instructions there.
Kind Regards
Excellent template, no bugs, work fast, lightweight, you can build any website with it.
Thank you so much for your valued and kind feedback, it means a lot to us 
Kind Regards INSPIRO
“Tons of features where added! Full changelog will be available soon.” ... Thanks! Can’t wait to see it. I hope you had included a mobile sidebar menu/navigation
Great, I’ll check it out!
Awesome job! Thanks inspiro!
Both menus are available when you open http://inspirothemes.com/polo-v4/side-panel.html on mobile. Only one should be available. I think it’s an easy fix.
Hello
Yes you can disable the original menus, simply by removing this code
<button class=”lines-button x”> </button>Please feel free to contact us anytime you need assistance with Polo Template
Kind Regards
Hi, i just downloaded Polo V4…..looks GREAT…..just to inform you, seems that Footers page is missing.
Hello
Thank you for your kind words.
We are about to add more footer option in couple of days.
Kind Regards
I mean from the zipped file footers.html is missing. The template is SUPER…
Yes Anna,
We are about to add more footer templates on next 3-5 days.
Kind Regards
Aaaah ok, i misunderstood you. Thanks for this great template. Keep it up =)
Thanks to you Anna 
Do you use any CDN server thwt cache xml files? It could be the server that may cache it and wont be able to show new ones.
Please contact us throught http://inspiro.ticksy.com and one of agen support will assist you directly.
Thanks
i dont use any CDN server…
Does this happen on your local server?
Please contact us through http://inspiro.ticksy.com and we will assist you directly there with our team.
Thanks
i am not running on local server, this is my url: https://ruben-costales.es/
Thank you so much for your ticket
Kind Regards
My site ( https://ruben-costales.es/index.html ) shows on recent tweets this :
just closed a deal in 44 minutes using #AdobeSignhttps://t.co/iqdVBYiNztMar/14/2017
just signed an agreement using #AdobeDocCloud#eSign services https://t.co/iqdVBYiNztMar/9/2016
But they are not my tweets…
Hi
Go to your twitter widget and add your twitter username there.
Please check also instruction in template documentation http://inspiro-media.com/Documentation/Polo/#twitter-widget
Thanks
Cant find username atribute for changing it…which folder is it?
<div class="widget widget-twitter" data-username="yourtwitterusername"> ... </div>Thanks
It didnt exist,i added the code and now it works…Thank you very much
You are welcome, if you need further support feel free to contact us.
Kind Regards
Hello there
Please open a support ticket here: http://inspiro.ticksy.com and we will assist you immediately. If you could send us your site url will help as more to give you a fast resolution.
Thanks
Hi, this has been a great theme. But I’ve never been able to get icons to display on mobile devices
Hello
Thank you for contacting us.
Normally icons are visibile on mobile devices, but please if you could open a support ticket here: http://inspiro.ticksy.com and send us your site url so we can investigate the issue and give you the accurate resolution.
Kind Regards
Hi what are the color schemes available for this template?
Hi
Template has unlimited color schemes.
If you have further questions please feel free to contact us
Kind Regards
Thank you!
You are welcome, feel free to contact us anytime you need assistance with Polo template.
Kind Regards
Hi,i got premiun support but it doesnt wok so leave my issue here…When i run home.html on google i`ve got that error: !! Error at loading Slider Revolution 5.0 Extrensions. Local Filesystem Detected ! Put this to your header: <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.video.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js”></script> <script type=”text/javascript” src=”vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js”></script>
Copy and paste the code on my header but nothing happens…Could you help me please??
Thank you for contacting us.
The revolution slider (latest version 5.x) now in local environment requires extensions links (you do not need to include on live server).
Please follow these instructions:
Go to the bottom of page after these Revolution slider scripts
<!-- SLIDER REVOLUTION 5.x SCRIPTS -->
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.tools.min.js"></script>
<script type="text/javascript" src="vendor/rs-plugin/js/jquery.themepunch.revolution.min.js"></script>
place these code for calling extensions of revolutions slider for local server.
<script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.actions.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.carousel.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.kenburn.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.layeranimation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.migration.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.navigation.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.parallax.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.slideanims.min.js"></script> <script type="text/javascript" src="vendor/rs-plugin/js/extensions/revolution.extension.video.min.js"></script>
Let us know if we can help you with anything else.
Thx…it works
You are welcome 
Feel free to contact us if you need any assistance with template. http://inspiro.ticksy.com
Kind Regards