616 comments found.
I have to update theme, now verion is 2.8, but you wrote that is not compatible with wordpress 5.01. You know is critical for security reason to have plugins, theme and Wordpress updated but you did not yet update theme. When you are going to do it? Thanks.
Hi.,
Yes , our theme is not compatible with WordPress version 5.X , we will update our theme ASAP!!
If you want to upgrade your version , then we hope our theme will work fin in that version excerpt the editor page , so you can update the WordPress version . After that you can use classic editor plugin – https://wordpress.org/plugins/classic-editor/
And you can get updated plugin versions from us , so kindly send us the mail via the right bottom form located @http://themeforest.net/user/designthemes . So that we will send you updated plugin files .
Regards., BuddhaThemes Support.
Hello Buddha Themes,
Another outstanding theme! Please help with the Real Estate version of this theme. It is not showing after install. Not seeing a demo export file.
Also following plugins not installing… - Buddha Themes Core Features - Buddha Themes Appointment Addon - Buddha Themes Property Addon
Please help, Essence
I messaged/emailed credentials here: http://themeforest.net/user/designthemes As suggested in a previous post.
Thanks guys!
Hi.,
We have fixed the plugin issue , we are ready to import the real estate theme , but it will completely remove your current content ( media , blog , page , etc ) is it ok for you ?
Regards., DesignThemes Support.
I have installed the theme priority and it turns out that every link to an image on the webdesign themes server is broken. So, I have a template installed with no images. How can I fix this?
For example: http://wedesignthemes.com/themes/dummy-priority/hosting/wp-content/uploads/sites/6/2015/08/host-icon1.png
Hi.,
Sorry , yes we have moved our live demo link to this url http://priority.vedicthemes.com/hosting/ . So you can change those image links to your own image or change the url like this http://priority.vedicthemes.com/hosting/wp-content/uploads/sites/6/2015/08/host-icon1.png
Regards., DesignThemes Support.
Why is is that Priority Page Builder is only available on pages that have been generated by the Priority Theme and not new pages that I create directly? How can I get the Priority Page Builder to show up on newly created pages. Also, my version of Priority Theme came with WP Bakery Page Builder. Does this mean that I am not supposed to use Priority page builder but I am supposed to use WP Bakery page builder instead? I am confused on how I am supposed to operate in this theme to actually create content. Please advise.
Hi.,
No , you can use our page builder and visual composer builder . So , Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello, My name is Ian Christensen. I recently purchased the Priority Theme. It includes other modules as well including the Revolution Slider, WP Bakery Page Builder and the Layer Slider. These are not fully functional and need to be activated. Can you please send me over the activation keys for these modules? I would greatly appreciate it. Thanks.
Hi.,
As per “Envato Norms” we can’t provide the license key to activate those premium plugins . No need for license to activate the plugin files. Your Plugins are already active . You can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will send you the latest version of plug-in files
Regards., DesignThemes Support.
How to Change Color of Icon Elements in Footer
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Appearance > Priority Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.
#footer .widget_text p .fa { color: #FFF !important; }
Note: You can change the value as per your need.
Thank you, we look forward to helping you!
Ratings: If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
When I perform a search through our site, and try to go past the first page of search results (either by clicking on the relevant search page or just clicking “next”), the first page of search results just keeps reloading. So, I can’t see any more search results beyond the first page. I’d appreciate your help in fixing this issue with our site. Thanks.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello, can we edit the registration page to add more required fields?
and also can we edit more tabs in my account section?
Hi..,
Thank you for the interest in our theme and contacting us.
Yes, you can customize the [dt_sc_register_form] short code to add more required fields for registration page.
Yes, you can add / edit more tabs in my account section.
Refer the following links from woo commerce.
https://businessbloomer.com/woocommerce-add-new-tab-account-page/ https://www.atomicsmash.co.uk/blog/customising-the-woocommerce-my-account-section/ https://rudrastyh.com/woocommerce/my-account-menu.html#add_with_pagesIf you have any queries, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hello,
I just installed your theme. Everything works except the import of the demo. I try to import the restaurant demo, all the content is imported except the media. I have no errors when importing. Would you know why it does not work?
Thank you in advance 
Max
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Refer : http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., BuddhaThemes Support.
Hi,
please i’ve just purchased the theme but i cant edit the content or it seems that there are some errors in page builder .
elsalibchurch.com
Thank you
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes along with some screenshots about your issues. So that, we can check and have a clear look form our end.
Refer : http://prntscr.com/mkev23
Regards., DesignThemes Support.
Hi, im having hard time to install all required plugins, i get this- Warning: A non-numeric value encountered in /home/passpor1/public_html/wp-content/plugins/buddhathemes-core-features/shortcodes/shortcodes.php on line 2213
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes . So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
hello?????
Hi.,
Make sure you have assigned the server requirements -http://support.wedesignthemes.com/knowledge-base/server-requirements/ if not kindly assign it and check out the issue . And you can install the theme via FTP – http://buddhathemes.com/support/knowledge-base/priority-theme-installation-via-ftp/
As of now our theme is not compatible with WordPress 5.0.2 , so you can use “Classic Editor” plugin
Regards., BuddhaThemes Support.
hi, thx for your replay, for install the theme via FTP i need the priority-1.0.zip. i never had it from the beginning inside the purchased theme. this is taking my all intention, can you help me canceled my purchase?
Hi.,
Sorry for the inconvenience ,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
hi, I try to install the Templet I purchased, I try to upload WordPress, it displays a message that the link has expired, can you help?
WordPress 5.0.2
Hi.,
Make sure you have assigned the server requirements -http://support.wedesignthemes.com/knowledge-base/server-requirements/ if not kindly assign it and check out the issue . And you can install the theme via FTP – http://buddhathemes.com/support/knowledge-base/priority-theme-installation-via-ftp/
As of now our theme is not compatible with WordPress 5.0.2 , so you can use “Classic Editor” plugin
Regards., BuddhaThemes Support.
I just updated to Wordpress 5.0.2 and now the priority page builder does not work the same. When selecting an “add any content block” there is no tool bar inside the block to style text. Is this something you are working on for the new version update? We are not coders so the way the theme worked before was perfect for us, now it does not. Thank you, Teree Taylor Coeur d’alene Chamber of Commerce Coeur d’Alene, Idaho, USA
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes . So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
media files are not showing. We are not able to fetch your files. Always fail to download. Please help in resolving it
Hi.,
Yes , we are ready to help you .
But kindly send us some screenshot about your issue , along with some screenshot . So that we will help you better.
Regards., BuddhaThemes Support.
Once i import demo data. no media files are being downloaded. it shows media file download failed error. I tried multiple time on my local system and on server. I wrote the complete scenario now. I don’t think that i need to attach any screenshot. I need help ASAP as i have to live a website on urgent basis. Now its on my job. If you need to contact, call me on, nine seven one eight seven two seven five eight seven.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Sorry our policy doesn’t allow us to share the credentials. Kindly use some other alternative. or may be we can resolve this issue on call.
Hi.,
OK , kindly send us some video . So that we will have a clear look from our end.
Regards., BuddhaThemes Support.
I have sent credential over the mail. Please check and revert. Also shared 2 videos
Hi.,
Yes ,we have received your mail. Will let you know once fixed the issue.
Regards., BuddhaThemes Support.
please resolve it on priority basis. Its really very urgent.
Hi.,
We have already replied your mail . Please have a look.
Regards., DesignThemes Support.
I mailed you half an hour ago.. Waiting for your update.
Hi.,
We are checking on the issue. Will let you know once we fix it.
Regards., BuddhaThemes Support.
I think you are taking long time to resolve it. In such a long time whole site can be redeployed and you are not able to deploy demo data.
Hi.,
We have already fixed the issue on yesterday , and replied to your mail . Please have a look.
Regards., BuddhaThemes Support.
Hi there, is the theme compatible with the new 5.0 wordpress version?
Hi.,
Thank you for contacting us.
As of now our theme is not compatible with WP-5.0.1. We have planned to update the theme to compatible with WP 5.0.1 Within this month we will update all the themes asap.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Boa noite!
Esse tema tem como colocar o carrinho e minha conta como ícone no topo, como alguns sites abaixo:
https://www.lojatip.com.br/ https://www.submarino.com.br/ https://www.magazineluiza.com.brEsse tema é próprio para loja virtual e tem algum modelo específico que possa importar?
No aguardo.
Hi.,
Thank you for contacting us.
Sorry, We do not have that option.
If you have any other queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Hi, your theme does not work with Gutenburg. The text does not update when you publish. I have switched to classic editor for now. Any advice?
Hi.,
Thank you for contacting us.
As of now our theme is not compatible / supported with Gutenburg. And our theme updated with shortcode builder /page builder you can use any one of the builder to edit / create the page contents. If you wish you can use classic editor wordpress plugin to edit the content.
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Will this theme work with Elementor?
Hi.,
Thank you for your interest on our theme .
No , our theme is not compatible with Elementor we have our own page builder and visual composer builder .
Regards., DesignThemes Support.
I am unable to upload the theme. I recieve a message stating ( The Link has expired).
Please help.
Hi.,
Thank you for contacting us.
Please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Note: Don’t install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation, child theme etc. So unzip package and find actual theme folder then install theme.
If your WordPress up-loader does not work. Please connect your server via FTP Go to WP-folder -> wp-content -> Themes – > Paste actual theme directory folder via FTP.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you
Note : Please mention which demo do you need to import.
Regards., BuddhaThemes Support.
