Pirenko

Pirenko supports this item

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92 comments found.

Hi, how do i set up the navigation to be visible on top with the logo on the left side? I cant find that setting anywhere.

Thanks

You are always welcome here :)

Hi, i have a new issues. When i see the site on my tablet or phone the blog page image continues to fill the screen and does not stop. I have uninstalled and reinstalled the site several time. can you help with this? It works fine on the PC. See the site for yourself. www.s7evenmedina.com

The header looks bad, because there are some plugin related errors (please turn them OFF for moment).
Also, please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers :)

Hi,

I’m working on customer website who has purchased and using this plugin on http://ma.dreamsmedia.in/. There seems to be no way to display the menu on desktop and hide on mobile. Is there a way to make the menu appear on desktop and then show a button that expands in on mobile view?

Hi,
We’re sorry, but all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!

Hello,

This is regarding our earlier conversation http://themeforest.net/item/seven-stylish-wordpress-theme/9409248/comments?page=5&filter=all#comment_12793278.

I am not creating a support request from my client account. Can you please check http://ma.dreamsmedia.in/. There does not seem to be a mobile responsive menu, when the menu option for desktop is set to be “Always visible on top”. If this is intentional, is there a way to create a responsive menu for mobile users?

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers :)

How do I send you login details? I tried adding it here and it seems to be displayed publicly so I had to remove it.

P.S. Please ignore this. I sent you a message from http://themeforest.net/user/pirenko.

Ok, we will comment soon. Thanks!

Hello Pirenko,

May I request you to also email your reply to “hello@dreamsmedia.in”. If you have also replied, I would really appreciate if you could forward that email to “hello@dreamsmedia,in” as well as they are setting up the site.

Ok, we have just replied. Thanks!

Hello,

I purchased Seven theme with Visual Composer (version 4.3.5). I need the latest version of Visual Composer. Could you please update Visual Composer on your side and push it to the theme’s users ? Thank you.

TS

Hi,
Thank you for purchasing!
You will find a more recent version bundled with the theme. It is located on the external_plugins folder.
Also it seems that your support period for this theme has expired. According to Themeforest changes of Sep 1st, 2015, we can’t provide support if this period has expired.
You can find more official information from Envato here http://themeforest.net/page/item_support_policy and here http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/
So, in order to get support, you’ll need a valid Support License/Extension that you can purchase here http://themeforest.net/item/seven-stylish-wordpress-theme/9409248
Sorry for the inconvenience, but we have to follow these guidelines to be fair to our customer who’ve purchased extended support and to stick with Themeforest rules.
Thanks!

Hi I was wondering if you could tell me of your theme supports Post Grid from Visual Composer. It seems not to exist at all.

Sincerely, Maurice

Hi,
Thank you for purchasing!
We turned OFF some the Visual Composer elements to keep the theme loading time as low as possible. Please send us a private message and tell us what you want to do with that element. We’ll see if it is possible or if we can activate that module for you.
Cheers!

I have send you a message.

Ok, we just replied. Thanks!

Each time if we edited in theme option or css file.It generating the dynamic css. How to stop the dynamic css.

example: /wp-content/uploads/wp-less/tritonvalves/css custom-29ffe2be63.css

Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!

Hi, I need to change some words as “back to portfolio” “previous project” in Italian. I changed text in “aspect – customization – translation” but nothing happen. There is the WPML plugin, maybe it is for this reason, but I do not know where I have to go in order to translate this words. I hope you can help me,

Regards,

Hi,
Thank you for purchasing!
You can manage all translations under Seven Options>Translations tab.
Cheers!

hi! I use WPML and I have to modify English Strings. If I go on Seven Options>Translations Tab it doesn’t happen anything because there is wpml. Do I have to modify php file? If yes, which one? There is a spelling mistake in the theme (Previous Rpoject instead of Previous Project) and I do not understand how I can fix it.

Hi,
Thank you for purchasing!
If you are using WPML the translations tab is ignored (this is actually stated on that tab above “If WPML plugin is active the values below will be overriden too”).
Now, according to WPML if you want to edit the default language you need to do it via .po and .mo files that are located inside the lang folder.
If you still need help with that please reach the WPML team that is usually very fast and professional.
As an alternative please send us a private message and we’ll send you a file with that spelling mistake fixed.
Cheers!

H! How could I change the default Great vibes-font from the headers? I have tried to change every title font from theme’s typography-settings without any effect.

Hi, I don’t know why you can not see it but here is a print screen from my profile’s Downloads-section: https://www.jankkan.com/wp-content/uploads/2016/10/The-Seven.png

Ah, sorry, my theme is The Seven. So wrong theme!

No worries. Have a nice day :)

Hi,

I bought this great theme, installed it and built with it just fine. Then there seemed to be a conflict with an SEO plugin. Now the VisualComposer doesn’t work. The Front End and Back End editor buttons are gone, and any updates or changes I make gives me a runtime or connection error.

Please help.

Thank you.

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

is it posible to have the left and right navigation at the same time. on with the menu other with secondary menu? thanks

Hi, I’m sorry, but that is not an option. Thanks!

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