This author's response time can be up to 1 business day.
Hi, how do i set up the navigation to be visible on top with the logo on the left side? I cant find that setting anywhere.
Hi,Thank you for purchasing!Please go to Seven Options>Navigation>Menu Bar display and select the appropriate option.Cheers!
You are always welcome here
Hi, i have a new issues. When i see the site on my tablet or phone the blog page image continues to fill the screen and does not stop. I have uninstalled and reinstalled the site several time. can you help with this? It works fine on the PC. See the site for yourself. www.s7evenmedina.com
The header looks bad, because there are some plugin related errors (please turn them OFF for moment).Also, please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers
I’m working on customer website who has purchased and using this plugin on http://ma.dreamsmedia.in/. There seems to be no way to display the menu on desktop and hide on mobile. Is there a way to make the menu appear on desktop and then show a button that expands in on mobile view?
Hi,We’re sorry, but all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.Cheers!
This is regarding our earlier conversation http://themeforest.net/item/seven-stylish-wordpress-theme/9409248/comments?page=5&filter=all#comment_12793278.
I am not creating a support request from my client account. Can you please check http://ma.dreamsmedia.in/. There does not seem to be a mobile responsive menu, when the menu option for desktop is set to be “Always visible on top”. If this is intentional, is there a way to create a responsive menu for mobile users?
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers
How do I send you login details? I tried adding it here and it seems to be displayed publicly so I had to remove it.
P.S. Please ignore this. I sent you a message from http://themeforest.net/user/pirenko.
Ok, we will comment soon. Thanks!
May I request you to also email your reply to “firstname.lastname@example.org”. If you have also replied, I would really appreciate if you could forward that email to “hello@dreamsmedia,in” as well as they are setting up the site.
Ok, we have just replied. Thanks!
I purchased Seven theme with Visual Composer (version 4.3.5).
I need the latest version of Visual Composer.
Could you please update Visual Composer on your side and push it to the theme’s users ?
Hi I was wondering if you could tell me of your theme supports Post Grid from Visual Composer. It seems not to exist at all.
Hi,Thank you for purchasing!We turned OFF some the Visual Composer elements to keep the theme loading time as low as possible. Please send us a private message and tell us what you want to do with that element. We’ll see if it is possible or if we can activate that module for you.Cheers!
I have send you a message.
Ok, we just replied. Thanks!
Each time if we edited in theme option or css file.It generating the dynamic css. How to stop the dynamic css.
Hi,We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.Cheers!
I need to change some words as “back to portfolio” “previous project” in Italian. I changed text in “aspect – customization – translation” but nothing happen. There is the WPML plugin, maybe it is for this reason, but I do not know where I have to go in order to translate this words.
I hope you can help me,
Hi,Thank you for purchasing!You can manage all translations under Seven Options>Translations tab.Cheers!
hi! I use WPML and I have to modify English Strings. If I go on Seven Options>Translations Tab it doesn’t happen anything because there is wpml. Do I have to modify php file? If yes, which one? There is a spelling mistake in the theme (Previous Rpoject instead of Previous Project) and I do not understand how I can fix it.
Hi,Thank you for purchasing!If you are using WPML the translations tab is ignored (this is actually stated on that tab above “If WPML plugin is active the values below will be overriden too”).Now, according to WPML if you want to edit the default language you need to do it via .po and .mo files that are located inside the lang folder.If you still need help with that please reach the WPML team that is usually very fast and professional.As an alternative please send us a private message and we’ll send you a file with that spelling mistake fixed.Cheers!
H! How could I change the default Great vibes-font from the headers? I have tried to change every title font from theme’s typography-settings without any effect.
Hi, I don’t know why you can not see it but here is a print screen from my profile’s Downloads-section: https://www.jankkan.com/wp-content/uploads/2016/10/The-Seven.png
Ah, sorry, my theme is The Seven. So wrong theme!
No worries. Have a nice day
I bought this great theme, installed it and built with it just fine. Then there seemed to be a conflict with an SEO plugin. Now the VisualComposer doesn’t work. The Front End and Back End editor buttons are gone, and any updates or changes I make gives me a runtime or connection error.
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers!
is it posible to have the left and right navigation at the same time. on with the menu other with secondary menu? thanks
Hi, I’m sorry, but that is not an option. Thanks!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work