374 comments found.
Dear friends please could solve my problem? Ja send email to you, and how you guys are having problems accessing my website, as I do to fix the problem myself.
I’m having problems with the links of the products that are listed in the product category. The links are not working, ;(
http://i.imgur.com/WtrbrTa.jpg http://suporteemanutencao.net/Hi there
We told you that we can not connect to your site to check.
Please make sure your host can connect from another country not only your country
And your problem come from search bar, right ?
Thanks and look forward to hearing from you!
Friend then tell me what to do só that I can solve the same problema.
Dear Sir
Current we still can not understand your problem because we can not connect to your site.
If you can please take a video capture about this then send for us. We will try to help
Thanks and keep contact for us via email.
Awesome theme but why it is not high resolution, Any plans to make it higher resolution in forthcoming updates?
Hi there
We do not any plan about high resolution.
That depend on your image you upload. You upload high image resolution then it will be displayed better
Thanks
hi i searched this theme and its perfect match with my requirement but after testing i found there is issue with responsiveness 1. Issue is i can see add to cart and wish list in normal screen but in tablet and mobile view wishlist button is removed by you. on live demo 2. issue when i click on quick view product in mobile view the overlay and close button is not responsive .
3. issue vertical menu in home page layout 2 in responsive layout i can’t see vertical menu i can only see heading vertical menu …
i am testing still but need a reply if i get support then i can buy this theme
thanks
there are many more issues in home page 2 and home page 5 in responsive ness
Hi there
Thank you so much for interested our theme
But please know that we create basic responsive and can not make sure everything is best. You know every site always create app for mobile to make it is the best.
Thanks
Hey, I don`t know why the register form is not showing up on my website http://puu.sh/c34ot/e3f52f56de.png how can I fix this.
And i`ve translated the .po file and replaced it on my server but nothing is translated why?
Please enable register function by see our guide : http://wpopal.com/guides/shopping/#!/faqs
About translated make sure you change from wp-config to call right language you want.
If you need more help, please contact with us via email : opalwordpress@gmail.com. Our technical team will try their best to help you!
Thanks
Does the theme still under continuous development and bug fixing ?
Hi there
what yo you mean about that ?
Because you are not using our latest version so you have some bugs.
Current our theme can use normally.
Thanks
Hello friend I am having trouble with the links of the products that are listed in the product category. The links are not working, please could give a help? As you can see on my page, when I click on the links of the products they do not open.
Grateful.
http://suporteemanutencao.net/Hi there
Please check again we can not connect to your site
I suggest you can contact with us via email : opalwordpress@gmail.com
Our technical team will try their best to help you
Thanks
Hello,
When I add products, they don’t show up on the category pages, but the products exist on the websites when I click on ’’view product’’ in the backend. Very annoying issue and I don’t know how to solve it. Can you please help?
Also: when I update the layout of the website via ’’Live Theme Editor’’ and I click on ’’Submit’’, nothing changes. How can I actually update the website?
Hope to hear from you soon.
Hi there
Thank you so much for using our theme
Please take a photo screenshot with description about your problem.
Send your admin account and all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
very nice theme. thanks so much
Thank you so much. Let me know if you need any assistants!
Does anyone having a problem with “View my order” after the user logged in , My Account> View order >(incomplete page)? I’m using WP 4.0 and Woocommerce 2.2.4 I have problem with viewing the order
Hi there,
Please check what file your have problem. Re-download our latest version package then replace that file to make it better
Thanks and let me know if you still need help!
which file handles “View my order” ?
Hi there,
Please take a photo screenshot with description about your problem
Then send to email : opalwordpress@gmail.com
Our team will try their best to help you
Thanks
Hi there,
Please take a photo screenshot with description about your problem
Then send to email : opalwordpress@gmail.com
Our team will try their best to help you
Thanks
Problem Reported via mail. Regards,
help Why can not open the menu vertical menu and catalogs. How to fix. How to open a menu list. thanks
Hi there
If you need anything, Please keep contact with us via email.
Thanks and please know that we will not edit our layout design. You can do it by your self and if it have problem. It come from you
Hi,
is it possible sticky menu?
thanks
Hi there,
That our theme still not include sticky menu. You can try with another our theme like that : http://themeforest.net/item/fashion-woocommerce-responsive-wordpress-theme/8603547
Thanks and let me know if you need another information!
Hello category and vertical menu with the mouse does not turn on. How do I fix the problem
Thanks and have a nice day ugur yildiz
Hi there,
Please follow that video guide to know more : https://www.youtube.com/watch?v=9fI1OLlusjU
Thanks and have a nice day!
Why Opal has a Weak support ? I have been sending email for days , and I get nothing useful that if I have received a reply !
Hi there,
Can you tell me your email address ?
How long you have been waited ?
What problem with our theme on your site ?
We always try our best to make customers happy so please be patient and sorry for any inconvenient if you have.
Best Regards !
Hi there,
Please check email and keep be patient. We have a lot of customers you are one of them. Each emails or tickets or comments need to be arrange and will be replied.
If you want fast reply, you can hire some developers create that site for you.
I suggest you should not use theme or template. Hiring someone create it for you
Thanks and have a nice day!
Hi there
We said you about that before. That is impossible to change our design. Maybe you can try with file header.php
And please do not spam on our theme anymore. You can use email then contact with us : opalwordpress@gmail.com
Thanks and have a nice day!
Hi, I intend to buy your theme – one thing which stops me – is there any support for product variations? I couldn’t find the example in your demo…
Thank you so much for interested in our theme
You can check that variable product on that link :
http://pavodemo.com/wpopal/shopping/product/ancient-silver-lighter/
Thanks and have a nice day!
Why “compare products” feature is not available in this theme unlike your “super store theme”?, can that feature be integrated with this shopping theme?
Hi there,
Our design not use compare product so you can not use that function on our theme.
Each theme have some special feature so you can choose on of our themes
Thanks and have a nice day!
Hello Help Looking forward to hearing from you on the website do not do the work. I’m sorry Thank you ugur yildiz
This theme can be described with a single word – IMPRESSIVE! To be honest, the theme seems to be better than I first thought and browsing the demo was a pleasant surprise.
I don’t know if there’s anything I would wish to be different on this theme, it is quite rare to find the work so complete and so spot on.
Well done, I wish you millions of sales.
Hi there,
Thank you so much for kind of words.
We always try to create best theme for customers.
Look forward to serving you!
Hello sent the above picture. if you can help. I’d appreciate it. On 24 September 2014 I arrived in the mail, I’ll make it happen Does the website will be set up again? You did not answer. Thank You ugur yildiz
Dear Sir
We told you please do not spam our comment why did you still do it. ??
Keep contact with us via email then we will check and give you solution soon.
Thanks
