Author response

Hi there,

We are sorry that your experience with our theme doesn't meet your expectation. Let us have a chance to help you with issues you got. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.

In case you don't satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks & Regards,

Author response

Thank you so much for your review! We really appreciate you taking your time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Author response

Thank you so much for your review! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Author response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Author response

Hi, There is misunderstanding here,
To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin requires,
We bought an extended license to be able include it in our theme, and we own only one license key (as well as in case with single license), theme buyers are not allowed to use that key.
Please contact us via ticket system, https://wpopal.ticksy.com/ we will support for you. Thanks

Author response

Sorry for make you unhappy. Maybe something conflicting here
Let us help you.
Please send me an email or create a ticket on https://wpopal.ticksy.com/
we will check for you immediate.
Customer rating is very meaningful to us. Hope you do not hurry rating. let me help you :(
Thanks

Author response

Thanks a lot for your good review!