134 comments found.
I am having a hard time installing Demo Content. I see No avairiable package for installing sample demos. Please click above sample to get it into your server, the sampel will appear to replace this warning
Hi there, do you have any issue? Please let us know at https://wpopal.ticksy.com/, our developer will check and help you. Thanks,
I did that already and I haven’t gotten any response
Hi, please give us your ticket number, we’ll check.
TICKET #2411689
Does this theme work with Wordpress 5.2?
Yes, our theme can work with WordPress 5.2.
is any update coming soon?
Yes, we will check and update the theme asap. Thanks
Why content in your demo website is covered by the navigation sidebar on the left? Can this be fixed? I love the theme but this makes it totally unuseful.
Hi there, thanks for your interest in our theme. can you send us the screenshot of it. Thanks,
Sure, here are couple of screenshots. I’m on Mac and it happens in all major browsers: Safari, Firefox and Chrome.
https://mega.nz/file/yV1n0BSb#apHQ3At65P81JfDv4e-xf55oVGRgz_knb2xQ06zCrAcand
https://mega.nz/file/Hc93BDzD#IDSXKxnrNm8dkBmvyM_CBDliWgahUK67ZB2cJYKtXI8Thank you, we will fix it.
Hi,
Love the theme and the predesigned home page layouts. Could you guide me as to how to apply them?
Thank you!
Hi there, you can follow this guide: http://www.wpopal.com/guides/skyviewcomplex/. If you have any queries, you can submit it to our support ticket https://wpopal.ticksy.com/, we’ll help you. Thanks,
Hi, I installed home 4 demo for my website. Menus ( side menu with icons ) and Burger Menu on right side on desktop along with Location section wasn’t imported. Sent a ticket on ticksy as well. Kindly check and get back to me.
Thanks
Please send us your ticket number, we’ll check.
Hi,
We are using the theme Skyviewcomplex. And I have set the Home Page 2 as home page. But it is not showing the menu properly in desktop view, as it is in the demo site.
Can you please tell me how to make it work properly?
Also the support link found on your theme page (inside the website admin panel) is pointing to https://themelexus.ticksy.com/ They say that they don’t support this theme. Please change the support link inside your theme.
Thank you.
Hi there, thank you, we’ll change that. Please send your issue to our support ticket at https://wpopal.ticksy.com/, our dev will help you. Thanks
Hi, Can I hide Total Area from being displayed on the site? I don’t want to show total area for a single property I’m going to sell. Also, is it possible to add custom features, apart from Floor No, Rooms, etc?
And I want to hide the “AVAILABILITY” section on the home page. It is in this link http://demo1.wpopal.com/skyview/home-2/?opal-skin=cyanI want to purchase this theme. But need to know if it would support my requirement.
Hi there, You can delete Total Area and Availability in the Edit Page section. And it’s not allowed to add custom features. Thanks,
Hello, how do I change the logo image on home 5? Been going back and forth without success for two days running?
Hi, you can change the logo image in folder skyviewcomplex/images and change this file: logo_light.png https://prnt.sc/qbb4qx
Thank you. And how about creating menu and making them visible?
Also about changing the preloader color
Hi, please submit a ticket at https://wpopal.ticksy.com/, our dev will help you with those issue. Thanks
It demands a purchase code even after verifying purchase with Envato. Where do I get the code? The invoices do not have one
Also, I do not have a logo so I need to remove the logo area completely. How do I do that?
Hi, can you customize the column names for the apartments? (residence, features ..) And is it possible to add columns? sample here: https://imgur.com/a/huShfRx Or what files need to be changed? Thank you for your help.
Hi, you can change it in this plugin: .../plugins/opalsingleproperty/inc/post-types/class-post-type-apartment.php (
OK thank you for answer. Where do I change other item names (Residence, Features, Size, Sales Price, .., BED, SQFT, View ..)? sample here: https://imgur.com/a/zUw4h28 Thank you
yes sir, you can use this plugin to change words of name in the template https://wordpress.org/plugins/loco-translate/
Hi, I want to change the units in the area in apartment-table on homepage and value to button. Can you tell me which file it is located? Thanks
Can you send send us a screenshot of what area you want to change? Thanks.
Hi, you can change it in Opal Single Property plugin at this file: /wp-content/plugins/opalsingleproperty/templates/content-availability.php
https://prnt.sc/pnbqhkThanks, problem solved!
It’s great to hear 
hi, i want to change the picture size of the floorplan,
at the section: appartment equipments
https://casavelebit.com/en/ second:rendering of the letter ss and ß.
in the title of mapping view i have used the : ß letter and in the description also ß letter but it’s only in the description
the title shows SS there is a rendering problem?
ps: my support expired BUT i never(!) used the support in 1 year. i need your help. i can not open a thread in your forum.
i opened 1 ticket in the whole time. and the answer was not helpful: https://wpopal.ticksy.com/ticket/2143073/
If your support expiried, please contact us via email help@wpopal.com, we will help you there. And could you please take screenshots of the issue and send them to our email above?
Hi, I want to buy a Skyview template. I have some questions. Can I switch freely between Home1-6 skins? Can I have a list of apartments up to 100pcs of items? Does the template “Install sample data” make it look like a live demo? Thank you
Hi, Yes, with our theme you can switch between Home 1-6 skins. You also can create a list of apartments up to 100pcs of items. And you’ll get the demo like in the preview when you import it. Thanks
In mobile only in google browser header is behind the address bar
Hello..I want to start business like Zillow.com and 99acres.com…i want to buy this theme as I like the demo but people says these type of themes and CMS like WordPress can not handle huge listing..tell me 2 things..upto how many property listings this theme and WordPress can handle..what will be solution tomorrow if listings exceed limits. Thank you
Hi, thanks for your attention to our product
Opalestate plugin is built on POS types and Taxomies of WordPress. With sites containing big data, you need a professional dev to optimize all the system: caching query, html,js.css
Thanks!
Hi there.
This is a pre-sale question: is it possible to make the “Schedule a Visit” button redirect to another url, instead of opening the contact form?
Thank you in advance.
Hi there, you can change the URL in the file /themes/skyviewcomplex/inc/vendors/widgets/schedulepopup.php: https://prnt.sc/oj6whp. Thanks,
Hey guys, I’d like to change the maps on the site since the one at the moment is Maps Places and it requires payment per impression. I can use the Google Maps elements but it only creates a static view of the map that the user cannot move, which is a bit unconvinient. I tried using the Map Style element in the komposer but when I fill the necessary numbers (latitude, longtitude, width etc.) it actually shows nothing on the web page. Am I using this one in a wrong way or is it just not supposed to be used as a map?
Hi, Sorry for the late reply. Can you send us your site admin info to our email help@wpopal.com? Our technical support team will check and help you.
Excuse me, I can’t access the theme forum. My website is using, it will fail like this (http://prntscr.com/nzv56y). I hope you help me correct this error.
Dear Customer, thanks for sharing your feedback.Please submit your problem on https://wpopal.ticksy.com/. Our team’ll try our best to help you.
You have add change log file?
Hi, what do you mean by ‘log file’?
I want see log update version.
Hi, Thanks for considering our theme. It’s a pity that we don’t have log file. Best regards,
Hi, you mentioned in your features that the site is optimized for speed, yet when I go to Google it tells me a different story. It is not performing well under Google’s Pagespeed test.
Mobile is 24 Desktop is 56
Here is what I tested: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo2.wpopal.com%2Fskyview%2Fhome-2%2F%3Fopal-skin%3Dcyan&tab=mobile
Please comment on why it is performing poorly. Thanks.
Hi, thanks for your feedaback. We’ll check and update the theme asap. In terms of single property topic, we suggets you our new theme Maisonco (https://themeforest.net/item/maisonco-single-property-wordpress-theme/23087128), #1 voted by Envato (https://webdesign.tutsplus.com/articles/best-real-estate-wordpress-themes--cms-29107). Or you can refer this theme https://demo2.wpopal.com/rio-homestay/. If you like it, pls contact us for more details. Both themes are better choices for high performance. Feel free to ask if you have any question.
hi there,
i’ve got an email with update 18.april.2019.. 1.) do you have changelog? 2.) i can not use the custom mapping views on my page. i mean the NEIGHBORHOOD in demo 2: http://demo2.wpopal.com/skyview/home-2/and i would like to change the Availability : https://prnt.sc/ndpq2k not SQM in m² or not $ Dollar . Change it in EURO € ,
Hi, 1) Sorry, we don’t have the change log. You can check the latest version with our dev via ticket. 2) Could you pls submit your issue at https://wpopal.ticksy.com, our dev will support you in detail. Thanks!
i submit a new ticket . and i am waiting for answer. thanks
Thanks, our dev will support you asap.
