113 comments found.
i bought thus theme the problme is i changed the logo its changed on laptop but n mobile no i tried to clear cache but its not wotrkign
Hi,
you can go to Theme Options / Header / Mobile Logo Upload https://prnt.sc/r0fWs5eF40wd
I have edited Footer 1 and changed the contents to suit my website. I have also enabled theme options. I am working on a development domain before uploading to final site. But the footer is not showing up. Can you help. This is my site : https://temp.designdome.net/
Please send us a support ticket here: https://goalthemes.ticksy.com/
Subject: Request for Theme Installation Support
Dear Support Team,
I hope this message finds you well.
I recently purchased your theme on ThemeForest and would like assistance with the installation process. Below are my purchase details:
Purchase Code: 98ff6f34-4eaa-414c-ae2a-95857a0be3cc
Registered Email: fortunepyramidbengaluru@gmail.com
WordPress Admin Login:
Username/Email: fortunepyramidbengaluru@gmail.com
Password: 0o!n3:Ow8
I would greatly appreciate it if your team could help me with the theme setup on my website.
Looking forward to your support.
Warm regards, Gaurish Akki
Hello, how can we solve this kind of slippage in the slider of the site I have purchased licensed.
Our License Number:https://prnt.sc/LG4Yxa7w9xVh
https://prnt.sc/INb9c-CpBCMUDear Support Team,
I recently purchased the Sofas theme and have implemented it on my live website. However, I am facing a critical issue — the cart page is not functioning as expected. Whenever I try to access the cart page, it redirects to the homepage instead.
I have verified that the WooCommerce settings are correctly configured, and the cart page is properly assigned. This issue is affecting the functionality of my live website and requires immediate attention.
Please resolve this issue at the earliest. If the problem cannot be resolved promptly, I will have to request a refund.
Thank you for your prompt support.
Best regards, Navneet
Hello I have problem with price filter on shop page.
When I change sorting the styles goes wrong, here what I mean:
View normal, when I just entered shop page: https://share.cleanshot.com/nnzSllhT View after change sorting: https://share.cleanshot.com/GWP593pqWhy is this happen and how to fix it?
downloaded a free trial theme, loaded demo data. Tried to edit pages, but Elementor does not load. Could not find the cause of the error (
When playing a video in Quick View, is there a way to make it play in a pop-up window?
Hello, Please send us a support ticket here: https://goalthemes.ticksy.com/ Best regards!
Can I get support for products downloaded from Envato Elements?
Hi,
Not supported on Envato Elements
Hi i received a free premium but i cant download a new version, the elementor its not working
sofass/woocommerce/cart/cross-sells.php version 4.4.0 is out of date. The core version is 9.6.0,
https://links.m.market.envato.com/u/click?_t=e9a9cfe4aa0f4007a65c282ba1ff6eeb&_m=070e14f3cc204cbd9b67341d271892a2&_e=CQ3vHO_CRdr2_xYcNLeYhQnjCE_4OysQG7Ef52SyFJUWdLDPsSgm6vgUQjRtd5wUedBqgQkqsvBAOi5np0MB7dYy2viHF0edyT60D-yS0dWHWjznk3ZlvhqSDJY40pLF72w9JPHj_8_tJYDu2U5R9S5tZicqYdLuVsGEpyk7Iy8gFcQ24A2S6x8CJl-fvFqK3zkE6fEq9PQwLbKC5DCihXpzkPT3NLHVaHcNz1erlOSz_lGOkjtLKn7nvy7BJ8yX8hLoqBpjcdU7gbP4cdG7mlx3eQDqGwUxACrTIVh4G3HzooKD1pgLCal5J5stZM4B_9ejiactyuHkWDEQ2rJ4Awyl0bzbtHV2yF_doZDPDW57LaIKtDzFQ5YTl8GiZelPWaP8Gs17deZuyke6e7Wiz4aROKKbU5vPzJ-tW_KX1b_ep0CUT7QizPJvt8hdq0H1Hi, After installing this theme only home 1,2,3 or visible home 4,5,6 not visible and its showing [ “There has been a critical error on this website.” ], let me know what’s the issue and how to fix it ?
Note: I brought this theme in Themeforest
Hi,
I think you have not purchased the product on Themeforest or you downloaded the free version, we cannot support when you have not purchased the product
Have you tried with other themes?
Hello ,
My name is Luc , I bought your WP Theme sofass_theme few days ago but I have a serious ploblem with that . Since many days I try to fixed the issues with my hoster team but I am still not satisfy. The site work only for 10 munites waxi after slow and send to error 503 services unavailable page.
Please help & advise.
Luc Houngbedji
Hi,
The 503 Service Unavailable error usually occurs when the server is overloaded or under maintenance. To fix this error, the Web administrator can perform the following steps.
First, check if your server is running properly. You can check by accessing the server’s administration page or using online testing tools.
If the server is overloaded, you can reduce the load by turning off unnecessary applications, updating software, or upgrading server resources.
Hi, we have an error :
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
WordPress sorunlarını gidermek hakkında ayrıntılı bilgi alın.
Note : We bought from envato.
Good day, I bought this theme a couple of months ago, but it has a problem when trying to edit with Elementor. The editing options keep loading. I have already ruled out that it is the plugins, as it loads with Hello Elementor. Can you fix the bug?
Hi, I would like to have your help on some technical SEO issues. While optimizing for SEO, my site audit shows the following error: blocked (no-follow attribute). It’s on every page on the add to cart element. To my understanding, this blocks the indexing on search engines. Where can I adjust this? Question 2: my site audit also says that H1 titles are missing. Where can I find the settings to put the titles of the full website to H1 titles?
Hi.
you can tell me details via email goaltheme@gmail.com. i will check the problem
Dear Team I am using your theme Soffas for my e-commerce store. I want to change the color of all modules but the default color is not changing in some parts. Please guide
Feature request: Allow for image size specification in the following Elementor widgets:
Goal Banner Goal Testimonials
While this can be achieved by using the Media > Insert via URL option – it would make things much less complex if the sizes were available in the Elementor UI
Optional CSS not being added to menu items – seems custom nav walker leaves them out.
Hi,
can you elaborate?
When editing menus – if I add a custom CSS style name (https://imgur.com/a/bylmP3j ) – the style name does not appear in the front-end menu.
Adding link relationships work however.
Please provide me information your site via mail goaltheme@gmail.com
my theme doesn’t have CSS Class in Menu , did you add it?
No – that is a default from the Wordpress Core – you can turn it on by using the “Screen Options” menu in the top right of the Menu page >> https://imgur.com/a/4ju8xyJ
Yes I saw it, this issue I will check again and reply you soon
Thanks!
I was checking it out and I think the issue is in:
sofass > inc > classes > megamenu.php
sofass > inc > classes > mobilemenu.php
sofass > inc > classes > mobileverticalmenu.php
Hope that helps!
Thanks!
Home page 4, 5, 6 are not importing at all. the website shows the following error “There has been a critical error on this website. Learn more about troubleshooting WordPress.”
Hello, you got a free Sofass deal during the November sales, I downloaded that theme and set up a site. Now that theme element is not working. How can I fix this? I am sending the error screen as attachment.
https://prnt.sc/W85_pOTRrs1FI am attaching the image of the discount email.
https://prnt.sc/JJOySen7YXH-Hi,
We do not support the free version.
Hi, When I buy a license, will I buy it based on whether Elementor works with your latest update?
Sure, Elementor works on the latest version of Sofass
Finally, do we have to install WordPress 6.7 Compatible? Will it not work in 6.7.1 version?
Yes, It is compatible and works on WordPress 6.7.1
thank you
Please provide me information your site via mail goaltheme@gmail.com
I will help you