176 comments found.
Hi, I succesfuly installed theme with demo content. I have an issue with the projects page.
Projects page listing all projects in a grid as it seems in your live demo. I clicked on of the projects breadcrumb look like this: RED>Portfolio>GardeningGreenhouse Construction
If a click portfolio in the breadcrumb, the archive page comes instead of projects grid listing page. In your demo it is returning grid listing page. How to correct this?
Thanks
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
The trick in this particular case is that you have to set the right page as parent page for the portfolio post type in settings > navxt plugin.
Thank for your help. It is now fixed. Happy new year 
Great! Happy new year to you too!
Amazing Theme Can u provide me PSD?
Hi,
It can be downloaded from our website > Freebies
ya Got it Can u provide me Font Used in Logo? ” HelveticaNeueLTPro Hv “
Hi,
Unfortunately no, it is a licensed font and we are not allowed to distribute it. https://www.myfonts.com/fonts/linotype/neue-helvetica/
its ok i will try to find some thing like that font
Thanks for your Reply
+ added: option to filter projects/portfolios by category
Thank you!!!
When we say we’re listening to our customers, we mean so.
I would be very grateful if you can leave a rating for the theme!
Hi! This theme support polylang plugin?
Yes, it does. If any issues arise, get in touch with our support and we will 100% fix them.
thanks a lot! other questions: in the “project” section, i can remove the date under the project’s name (i need just the name)? Do you know if with polylang i can change the text inside any project (“Project info”, “Construction Date”, “Category”) and the type of categories in any language? i need to build a multi language site fully customizable (it’s and industrial machine’s site). Thanks for patience!
> in the “project” section, i can remove the date under the project’s name
This would require a line of custom CSS code.
> Do you know if with polylang i can change the text inside any project (“Project info”, “Construction Date”, “Category”) and the type of categories in any language?
I am sure it is possible, yes, because these info are related to project and with Polylang you create a new project for each language.
I also am getting the internal error 500 timeout when importing content. I have tried both the “one click button” and the importing of the .xml. Wordpress version 4.4. Ticket #5722
Hi,
We will take a look shortly. Thank you for reporting. Our support team doesn’t work over weekends.
Hi, whenever I try to import the demo I get this error code.
An error occurred while fetching content.xml from the server!
Reason: http_request_failed - Connection timed out after 5000 milliseconds
I also tried importing manually and it fails to download images.
Hi,
Please open a support ticket here http://support.proteusthemes.com/hc/en-us/requests/new and we can investigate the issue immediately.
What is the best way to control fonts and sizing?
Hi,
beside custom CSS, we recommend this plugin: https://wordpress.org/plugins/easy-google-fonts/
May I ask which issues are you experiencing with fonts and sizing?
Very nice theme will you consider adding RTL support?
Hi,
thank you! Yes, we plan to add RTL support in the near future.
How to make the excerpt of ” featured page ” support Html tag ? I add some strong and br tags in the excerpt,but doesn’t work on Home or Service Page.
See This Ticket on support Community .
Hi,
we will answer it as soon as possible. Our support works Mon-Fri / 8am-3pm (GMT+1), so my coworker will be back with you tomorrow morning. Thank you for understanding.
Dear Sir,
I have already bought your theme and find a few questions to ask. But i cant login on your web. My email address is 529324225@qq.com Please contact me and i need your help.
Hi,
I opened a ticket with the email you provided.
please give me your email address so that i could send you my problems together with the purchase code for your check. i’m in china and i’m waiting online for your reply.
i want to change to “projects” as “Events”. the navigation is ok but when i check the details i found that it shows “portifolio” instead of “Events”. see http://peakevents.org/portfolio/nuclear-industry-summit-latin-america-2016/
I’ve replied to you in a private ticket. Thank you (for the reference: all the Project labels can be changed to anything else in the wp-admin).
In the slider on the home page, it shows one open time for mon – sat. I have mon – fri hours and different sat hours. could i display both in the slider?
Are there any additional header options?
Lastly, will any additional demo contact/quote forms be created as well as home page layouts?
Hi,
Yes, you can display both options, because that area is made with widgets, so you can have two different opening times with no problem.
What kind of options you are looking for? You can change the background image/color and color of title/subtitle.
You mean when you will import demo content? When you will set up StructurePress, it will look like our demo, except for the images: they are under licence and come blurry with the theme.
Is there an option for the menu to stay on top while scrolling down?
Hi,
you mean sticky menu? At the moment we don’t have this option, but we will add it soon. If you subscribe to our newsletter, we will notify you when a new update is available: http://goo.gl/V2JPyR
Hello, How to display Portfolio Tag on the page? I have added different tags to the items, but on the page is visible only filter by category.
Hi,
Please refer to http://support.proteusthemes.com it will be easier to resolve your issue there. Thank you!
hi, can we import our pages in CargoPress to this? Thanks
Hi,
Yes, WordPress allows you to export the pages from one WP installation and import them to another. However, this works mainly for the content itself (with images), so after import you should still go through the pages and set some metadata (like the sidebar position, header image etc.).
Absolutely lovable! GLWS!
Thank you Darinka!
Which one to choose BuildPress or StructurePress? Are you planning to replace BuildPress with StructurePress, because both are construction business WP themes?
Hi,
Choose whichever you like more. We have no plans replacing BuildPress with StructurePress. They have both the same foundations, so we have in plan to keep supporting both of them for a long time. StructurePress has only a bit more modern design and performance-wise it is slightly better.
This is one of the nicest builder WP themes I’ve seen and I am actively looking for a client to use your theme. Great job and best of luck! Bookmarked!
Hi Finn,
Thank you, I’m thrilled! 
your work is so clean and professional.. good luck for sales
Thank you!
Wow, nice work!! Exactly what we’ve been waiting for.
Three quick pre-purcase questions:
1. Is it possible to position the main menu under the logo and contact blocks, like you have on your theme BuildPress?
2. Is it possible to replace the contact blocks in the header, for example to have the search box there?
3. Would be nice to have a close or back button in the document view, is it something for you to add in the future?
Thanks in advance! / Andreas
Hi Andreas,
Great!
Let me answer your questions: 1. Unfortunately this would be possible only with code modifications. It would be possible to do it in a child theme, but it is either a) paid customization or b) you do it yourself 2. Yes, that is possible as the header is a widget area. But I think this was untested so far with the search widget, so it might need slight CSS styling to look perfect. 3. Can you please elaborate what do you have in mind with ‘document view’?
Thanks!
Nice theme, GLWS
Thank you!
