Discussion on StructurePress - Construction and Architecture WordPress Theme

Discussion on StructurePress - Construction and Architecture WordPress Theme

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167 comments found.

el-omer

el-omer Purchased

hi, why is the theme not updating it was last updated on 11 October 2018. will there be a new update? When will it arrive?

Hey el-omer, in the last 18 months, the company has changed hands twice. The former owner passed away in an accident and support was not closely monitored. StructurePress will be updated in the next 30 days starting including PHP and plugin compatibility updates. All themes work on the most recent version of WP in their current state. Should you run into issues after purchasing, submit a ticket through our website https://proteusthemes.com and I’ll respond quickly. I’m happy to answer any other questions you have. Thanks! – Ryan

Hi ProteusSupport, I have a new client who has not updated their website in quite some time. This is the theme version they are running on. StructurePress PT Version: 1.7.2. Checking the compatible versions in the right sidebar says it only goes up to wordpress 5.2 which currently wordpress is on 5.8. I also noticed this them has not been updated by the developer in since 2018 which is concerning as well. If I update the theme will it be compatible with WordPress 5.8. This includes at least PHP version 7.2 or above I believe. Let me know ASAP. Thanks

Hi tw_3981,

there should be no problems updating the theme.

Currently on our sandboxes we are running the latest theme version on WP 5.8 and PHP 7.4 (on some 8.0), which is currently the most stable version. PHP 8.0 is already scheduled to get some updates etc.

With every WP update, we test all of our themes to ensure maximum performance and compatibility with the changes, that are made. If we detect any issue with theme, we immediately issue an update, to make it compatible with new WP version.

All of our themes are coded by WP standards to ensure, they do not encounter any problems, even though WP is updating and making changes to the core.

However, we have not detected any issue’s with this theme, therefore, there is no need to update any functionalities.

If you encounter any problems with the theme, we are always here to help you get it fixed.

Cheers,

Hello.

I bought this theme, it’s very beautiful. As for “Highlighted Button”, is it possible to change only the button color, without changing the menu color? I need the button in another color. Thanks.

“Highlighted Button”, I mean “Featured Page Button”, I need only the “Page Button” to have its color changed, without changing the Menus color. Thanks.

Hi salesesales,

thank you for contacting us.

Yes, this is possible with a simple CSS statement. Please open a support ticket, provide related URL and I will provide you with the correct code to make this happen.

Cheers,

Hello.

I don’t know how to proceed. What would this CSS look like? My website is www.salesesales.com.br intends to make the BUTTON orange.

Thanks.

PHP 8 compatibility:

Warning: The magic method PW_Templating::__wakeup() must have public visibility in …/themes/structurepress-pt/vendor/proteusthemes/proteuswidgets/inc/class-pw-templating.php on line 92

Hi sternerstuffdesign,

we are using PHP 8 on our sandboxes and we had no compatibility issue’s on this theme. Are you still having this issue?

Please write us a ticket and I will do my best to assist you in no-time.

Cheers,

Same issue persists. The error message is pretty clear. Not sure when exactly that code runs to make it reproduce-able.

StructurePress v1.11.1

Howdy theme support, this message persists on PHP 8. If you have WP_DEBUG_DISPLAY enabled, it’s right at the top of any page. PHP Version 8.0.16.

I am planning to buy again, but first I have a question. Will it be updated for future wordpress versions?

Hi ekinoxbilisim,

thank you very much for contacting us.

With every WP update, we test all of our themes to ensure maximum performance and compatibility with the changes, that are made. If we detect any issue with theme, we immediately issue an update, to make it compatible with new WP version.

All of our themes are coded by WP standards to ensure, they do not encounter any problems, even though WP is updating and making changes to the core.

However, we have not detected any issue’s with this theme, therefore, there is no need to update any functionalities.

If you encounter any problems with the theme, we are always here to help you get it fixed.

Cheers,

I changed my website Url. Now the license code is refusing to activate the new domain. Theme no longer on former domain as I lost it to another firm.

Hi Philsville,

please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

More info on how to open a new support ticket can be found here: https://www.proteusthemes.com/help/open-new-support-request/

I will inspect your license settings and registered websites. Though, you should be able to remove active website from our dashboard on proteusthemes.com.

Thanks for your cooperation and take care!

I bought this theme in 2016, and did not use it until now and i literally have 1 problem I need help with, however I am not willing to pay $76 for the pleasure and your help site has zero info.

Please assist

Hi WebSongbird,

thank you for contacting us.

Can you please describe the issue? I will do my best to help you. If you have not used the theme from 2016, you probably have expired license. We do not allow registering domains on expired license as explained in our FAQ and business policy.

Cheers,

Dear Team,

I want to hiden this menu navigation, but not works > https://tinyurl.com/yxqf9x2g

Please help

Hi,

you can change the settings of featured page in main menu by navigating to Customizing > [PT] Theme Options > Navigation > featured page > set it to none.

This will hide the featured page button.

Cheers,

You are very late for this question. are you serious about creating themes and providing good service. You really suck

Hi,

if you have any issue’s with the theme, I highly recommend that you open a ticket in our support system.

There, you will get a response in 24h. Here on TF, we try to support and assist as much as we can, but this is not primary method of support.

You can open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

More info on how to open a new support ticket can be found here: https://www.proteusthemes.com/help/open-new-support-request/

Thanks for your cooperation and take care!

i want to use this theme but unable to use this theme anywhere else having registration issues as i have removed the theme completly but the purchase code still dosen’t work.

its too expensive. it costs 76 dollars and all i want is to install my theme, which is not active anywhere else. Ive purchased many themes from themeforest but facing this problem just with this theme. too bad. Thank you for your reply.

Hi Majx20,

can you please open a ticket, where we can help you. Here are instructions on how to open a ticket: https://www.proteusthemes.com/help/open-new-support-request/

We are always here to help you, if you have registration issue’s please contact our support team through ticket system.

Have a nice day,

WP 5.5 compatibility?

Hi punchdesignuk

thank you very much for contacting us.

With every WP update, we test all of our themes to ensure maximum performance and compatibility with the changes, that are made. If we detect any issue with theme, we immediately issue an update, to make it compatible with new WP version.

All of our themes are coded by WP standards to ensure, they do not encounter any problems, even though WP is updating and making changes to the core.

If you encounter any problems with the theme, we are always here to help you get it fixed.

Although, I would personally recommend, that you wait at least 1-2 weeks before updating to major WP versions. This is due to a reason, WP is updating the core and there are always bugs, which are noticed only after the upgrade. It takes up to 2 weeks, before WP developers issue a new fix and correct the bugs in the new version. This extra time also enables our developers to test the theme thoroughly and provide solutions to ensure compatibility.

Have a nice day,

ipg

ipg Purchased

The testimonials widget needs to support an aria label for accessibility. Please advise. Thank you.

Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

Are there any plans to update the theme at all or is it dead now?

The theme is all live and still being fully supported, we do not have any details on when a new update may be available, but the developers are still working on ensuring that the theme remains relevant.

Will there be another update for this theme?

Sure, we do not have any details on when a new update may be available, but the developers are still working on ensuring that the theme remains relevant.

happy with the theme so far. site has been running for couple of years now. had some issues with the sliders on the homepage after WP & plugin updates but have got them going again.

can you translate this theme to RTL Arabic Lang.

Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

When I check licence key in your website it says there is no website registered with licence key but when I am trying to activate with licence it is unable and it says This purchase code, was already activated on this site nhaxinhquangngai.com which web address is not using at the moment and all the files were deleted.

I tried to post this issue on your support forum but it was unable and asked me to renew support.

You can use this guide to deactivate the license from the previous site:https://www.proteusthemes.com/help/deactivate-or-remove-license-key-from-the-theme/ Hope this helps.

Tried to install theme again and when i try to activate it says: This purchase code, was already activated on this site url : url.com I think i didn’t deactivate theme when i deleted from previous website

You can use this guide to deactivate the license from the previous site:https://www.proteusthemes.com/help/deactivate-or-remove-license-key-from-the-theme/

mesut.se site not show the slider ?

Please have a look at our guide to set up the slider and the theme:https://www.proteusthemes.com/docs/structurepress/#slider

hello sir, i have to install theme then import to demo data but demo data is not to import please solve this m issue.

Please open a private ticket on our support platform: https://www.proteusthemes.com/account/. This is the only way, that we can offer high quality support.

Hi Does this theme support WP version 5? – No updates in a while and no mention on Software Version… Any planned updates? Thanks

Hi,

Yes, we do plan to update most our themes in January or February. But we don’t see our customers having issues after upgrading to WP 5.0.

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