Web Themes & Templates

Discussion on The Ark | WordPress Theme made for Freelancers

FRESHFACE

FRESHFACE supports this item

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2027 comments found.

Hi!!! For some reason all the links in my webpages always redirect to the homepage. I tried changing the the (twenty twelve) and the menu worked fine. I returned to ARK and the same problem came back again. Any idea how the problem could be and how to fix it? Thanks in advance for your time and help.

https://www.lermapapel.com/

Hey Guitresan!

Please post this question through the account, which has been used for purchasing our theme.

Best, Thomas

Hi, i’m using a video as a background in the header. It plays fine in Safari/Firefox but not Chrome – would you know why? thanks Steve

not to worry…i’ve fixed it!

Hey Joneys!

I’m glad, that you’ve figured it out.

Thomas

13SD

13SD Purchased

Hello FF, I have sent you some questions through the email support of Envato as you advised me, a week ago, but still waiting for a reply! Can you check this out please because my project is on hold because of this delay! Thank you

Hi 13SD!

Apologies for the delay, there was some extra internal communication about your ticket. I can now see that it has been replied to so please get back to the developers there.

Thanks and cheers!

13SD

13SD Purchased

Thank you FF!

Hey guys!

I am using the plugin “Borlabs Cookie“. Unfortunately its content blocker function is detecting the post content of all Wordpress posts rendered through the Ark theme as external content, and therefore blocking it although there is no external media or iframes etc. included – just plain text. Post titles or featured media on the other hand isn’t blocked. Any idea how to solve this? Could there be a conflict with oEmbed filter?

Thanks in advance

Janis

Hey Janis,

We’ve been addressing this issue with the plugin in the past. May you open a ticket? We will check it out for you.

Thanks, Thomas

rskhiri

rskhiri Purchased

Hi, I’m planning to build a woocommerce site and I tried to install the healthyfood demo but there are some issues, menu items not created, cart menu cropped, images not dowloaded. my version is not as beautiful as online demo :(

Hey Rskhiri,

could you please open a ticket and provide us with some screenshots, so we could get the idea?

Best, Thomas

rskhiri

rskhiri Purchased

Hi, sorry but support has expired and I’m planning to buy another license. I installed healthyfood demo on a fresh wordpress on localhost with just ark, the recommended extensions and woocommerce the menu issue for example : There are some invalid menu items. Please check or delete them. Page d’exemplePageEdit BlogPosts PageEdit #26 (no title) (Invalid) sub item CategoryEdit ProductsCustom LinkEdit #7 (no title) (Invalid) sub item Category

Hi rskhiri!

Thanks for the details, you should be able to simply add your own desired menu items. I will forward your message as well.

Thanks and cheers! :)

MariusJa

MariusJa Purchased

Hey there, I’m getting critical/fatal errors every time I try to activate the theme. Same is with main and child themes. Fresh latest WP installation, new db, non of the plugins is activated.

I can only reach admin area by disabling theme via ftp…

Any ideas?

Warning: require(/home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/install/install-plugins-by-tgm.php): failed to open stream: No such file or directory in /home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/functions.php on line 86

Warning: require(/home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/install/install-plugins-by-tgm.php): failed to open stream: No such file or directory in /home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/functions.php on line 86

Fatal error: require(): Failed opening required ’/home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/install/install-plugins-by-tgm.php’ (include_path=’.:/usr/share/pear’) in /home/idonlt/domains/laikinas.eu/public_html/mcc/wp-content/themes/ark/functions.php on line 86 There has been a critical error on your website. Please check your site admin email inbox for instructions.

MariusJa

MariusJa Purchased

update: deleted the line 86 in functions.php “require get_template_directory() . ’/install/install-plugins-by-tgm.php’;”.

No error after this. Am i safe without this code line?

Hey MariusJa!

Thanks for the purchase! Most probably, the Ark theme was not installed completely. You’ll need to re-upload it and install again.

Best, Thomas

Kelenwa

Kelenwa Purchased

Hello Admin,

After updating other Plugins and Fresh Framework, etc: There’s one plugin that has failed to update: “Advanced Custom Fields PRO”. What do I do?

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