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Discussion on The Ark | WordPress Theme made for Freelancers

Discussion on The Ark | WordPress Theme made for Freelancers

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2155 comments found.

I bought the Ark theme today and I’m getting ready to start changing my website for this new theme and I would like to know what the best practices are for that.

I will create a development environment with a copy of my website and after everything is ready, I will send it to the production site and I would like to know if there is an uncomplicated way to do this, maybe a way to copy the settings made in the theme and send directly to the website or something.

What guide me on this subject?

Hi jrmarins!

Yes, you can transfer license from local to production, limited up to 5 times. If you need more transfers, you can just ask for a limit reset. One license can be active only on one domain.

Thanks and cheers! :)

I have already sent an email and opened a ticket and I have no answer, can you check it out please?

Hi jrmarins!

Sure thing, you should have received a reply there now.

Thanks and cheers! :)

Where is my refund?

I asked for a refund as per your policy, but all I have from you is silence.

I get a fatal error when trying to install your required and recommended plug-ins.

If I only install the required plugins, I get random fatal error reports when trying to edit pages.

Please arrange refund ASAP.

Hi Hampstead!

Your refund seems to be granted now. Sometimes it may take a few days to process, thank you for your patience. Fatal errors during installation are usually because of old and no longer supported version of PHP installed on the server. Should you reconsider, please feel free to contact helpdesk at http://arktheme.com/open-ticket/

Thanks and cheers! :)

willeg

willeg Purchased

hello, I am already a customer twice with this theme which I really love it. I am considering a new project, a third purchase of this theme for putting books online, with the possibility of lending, borrowing books, like a municipal bookstore or a school bookstore. Here is my question: What do you think would be the best demo for me to download locally: I will do some tests with wampserver and my theme already purchased. And of course I’ll buy the theme when it’s ready to put it online.

Hi willeg!

The Main demo is the most universal so should also work well for book thematic. I would also recommend at least trying to make a site without a demo, it’s the best approach but with a steeper learning curve. That way you can really create anything you wish.

Thanks and cheers! :)

willeg

willeg Purchased

OMG, what responsiveness! I really like you very much! Thank you very much, I will try this!

Hi, Woocommerce Checkout is hidding my Header, I don´t know why.

Hi divad771!

Thank you for your question. Unfortunately, we are allowed to provide support only to members who have active support packs and yours seem to have expired Only 6 months of free support is included with your initial purchase. You can now purchase additional separate support packs on the item page to extend your support, after which you will be able to post a support ticket here http://arktheme.com/open-ticket/ or via the form here (you need to be logged in to see the form).

Thanks and cheers! :)

rskhiri

rskhiri Purchased

A critical vulnerability was identified in WooCommerce (versions 3.3 to 5.5) and update to 5.5.1 is highly recommended. The modified version of woocommerce included in the ark is still 3.7.0 (ark/woocommerce/cart/mini-cart.php) and woocommerce shows a warning. Is there a new version including woocommerce update?

Hi rskhiri!

The WooCommerce vulnerability does not specifically concern that 3.7.0 file or Ark in any way. But the update is coming and it does include this updated file as well, so the warning message will be gone. You should be able to see the new Ark 1.54.0 update in “Ark > Updates” within the next day.

Thanks and cheers! :)

How to display posts belongs to the current category in the single post.

Hi saadulla!

Please use the “Loop Wrapper” element to build your own loop for relevant posts. Adjust the “Loop” tab settings, for example the special WordPress $args variable can be modified there.

Thanks and cheers! :)

I have added a Loop Wrapper and added some $args as you see here: https://ibb.co/Tvr42zp The current $args shows me the all posts of TV Post Type in all categories. But I need to show me only posts with the current category.

Thanks for your help!

Hi saadulla!

The available parameters are listed here:

https://developer.wordpress.org/reference/classes/wp_query/#parameters

and here is some method how to obtain current category (that you will then insert in the $args):

https://stackoverflow.com/questions/8829632/get-current-category-id-of-the-active-page

Thanks and cheers! :)

Hi, I have already sent an email and opened a ticket a few days ago and I have not received an answer yet. Could you check it out please?

Hi Jaju_,

sorry about that, some tickets take a bit longer but average response time is under 24 hours. You should be all setup now. Good luck with your site.

Thanks and cheers! :)

Ark supported site was recently updated to 5.8 wordpress. After which two Ark updates have come in and both Ark updates were allowed to run. - Now problems with broken images all over the place. On Portfolio pages all featured images broken and slider gallery images randomly broken. On main pages random smaller content images broken. The only images easy to fix seemed to be the smaller content images within Pages which required unchecking Full-width and adding a small (but incorrect) width in pixels in the Edit Image Size settings. Most of those settings are not responding as expected when changed. Had to trial and error to get those working. But if I have to do this with Portfolio pages loaded with images… What has changed to cause all this with image settings?

nevermind my report comment. Something appears to have changed with SSL and images since all these updates. Possibly on my hosts caching plugin end which was also updated. It just wasn’t all images and image size settings changes in Ark fixed some of them which brought me here initially. I’ll sort this.

Hi starvelo!

This usually happens when you switch HTTPS on or off. A lot of content in WordPress has hard-coded URLs in SQL database. So if there is HTTP record in database but you request over HTTPS then it’s like the image does not exist anymore. So you need to fix your SQL database to have proper URLs.

Thanks and cheers! :)

Hi there! is there a way to put the image gallery vertically in the left in simple product page?

Hi elipr!

Please open a support ticket at https://arktheme.com/open-ticket/ and send your wp-login and exact subpage link.

Thanks and cheers! :)

Hi there! i just send the request. thanks!

Hi, can you make a SEO/FB Ads Agency template in this?

Hi MikaeelZA!

Sure you can :) Ark is flexible enough to achieve most types of sites.

Thanks and cheers! :)

I mean are you going to be making any of those type of templates? It would be nice when purchasing more licenses.

Hi MikaeelZA!

You can use the Main demo as a start and then customize it further to fit your needs.

Thanks and cheers! :)

In portfolio archive page, how can I have custom portfolio amount instead of default 10 portfolio per page.I couldn’t find this option. And also is there any lazy loading features in that page?

Hi mesbahworld!

You can adjust it in “Ark > Layouts”. Find portfolio archive layout and modify the blog element(s) via their Loop tab. There will be posts per page option. There is no lazy loading I am afraid, you would need some plugin with custom loop for that.

Thanks and cheers! :)

Since Gutenberg block editor I can’t create blog posts anymore and all i type in is not possible to safe anymore How to fix that issue

Hi mirksen!

This issue was not reported before so perhaps it is an issue with some 3rd party plugin that is installed on your site? If that won’t help, please send details via profile page contact form.

Thanks and cheers! :)

Hi there,

just a question: is there a way to have a menu in a desktop page and a differnt menu in a mobile version of that page?

For example: I’ve a menu A in the home page, but in mobile version I want to show a menu B instead menu A, can I do this?

Regards.

Hi skop81!

you would need to combine both menu items into 1 big menu. Then add CSS classes to show/hide the menu items as needed on different responsive breakpoints. Relevant article

Thanks and cheers! :)

i will install and customise ark freelance theme and fix any issue. whatsapp me at +256758313167

bala_123

bala_123 Purchased

Hi, i bought the ark theme today….but not able to activate even after putting the product code and mail id. kindly do the needful.

Hi bala_123!

that is indeed very strange, could you please send your site info via the form located here? We will then be able to sort it out.

Thanks and cheers! :)

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