42 comments found.
Hello, 1. can I include multiple restaurants(like a 100) and then lets customers subscribe to one of the restaurants and chose their meals for a whole mount? 2. can I make each restaurant to modify their settings. For example, restaurant A does not allow customers to leave a comment on the unwanted ingredients. 3. When a customer subscribe to a restaurant can it shows the restaurant selected on a separate page and let subscribers to change and select their meals?
Dear Sir,
You can use a multiple vendor plugin for your requirement. Each vendor is a restaurant and has a specific menu.
You can set the configuration for each restaurant as you want.
Thanks!
Hello, I checked your demo and I didnt find anything related to subcription. So, is your theme will help in leting customers to subcribe for 14 /30/60…...days. Is there is a part for the restaurant owners to login? thanks
Dear Sir,
The feature is not ready in our theme.
If you need a subscription feature, you can try the WooCommerce Subscriptions plugin.
Thanks!
hi, in the last two updates the sw_core and the less compile plugins won’t update… they still are at the old versions but a new version seems to be required (i.e. less compile current version 4.0.0. required 4.0.1 and sw_core ciurrent 1.2.6 required 1.2.7)
Dear Sir,
We’re sorry for the late reply!
We released the updated version yesterday.
Please get it.
Thanks!
Hi. Great theme. The demo doesn’t display the product images. I’ve tested with 2 different browsers. Can you guys have a look at that. Cheers.
Thank you very much. We will check and update this theme now. Thanks,
Hello,
I have a presale question. I would like to know your Shop/Fashion Ecommerce template is multi vendor/marketplace enabled. As we plan to purchase if it’s a multi vendor website where sellers can manage accounts, and also sell their items to buyers.
Thank you.
Hello,
Thank you so much for your interest in TopZ theme.
This theme supports multi-vendor marketplace and you can enable this features by installing the multi vendor plugin like Dokan, WC Vendors or WC MarketPlace.
With this, the seller can manage their account and sell their item on your website.
Thanks,
Docs & FAQs .
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Thank you for the response.
You’re welcome 
Hey, is it possible to have a grid view on mobile devices with this theme? I viewed the sports theme and it displays only 1 item at a time.
Hello,
Thank you so much for your interest in our TopZ theme and so sorry for this late reply.
Fir this one, you can configure to have more than 01 item in a column in mobile device (http://prntscr.com/mpnlq4). However, if the products appear too small, it’s not beautiful in your site then I recommend you to have a check first to have the best choice for your site.
Thanks,
hi, i opened a ticket number (MT783075) . i hope to reply
thanks
Hello,
Thanks so much for your comment.
I checked and see your ticket. We’ve just been back to work after the weekends then our supporter will check and help you today.
Thanks,
It has been many months since there was an update to this theme. The WP Bakery page builder has been outdated for months, and now some of the font awesome icons have stopped working. What’s the point in making a beautiful theme if it isn’t updated for it’s users?
Hello,
Thank you very much for contacting us.
Now, our developer are updating the latest version of some plugins like WooCommerce, WP Backery Page Builder, Revolution Slider.. for our themes. We will try to release a new version of this theme soon. Please wait.
About the problem : some of the font awesome icons have stopped working, please go to the our support system and create a ticket on it. Then provide us information of your site. Our supporter will check and help you.
Best regards
Still waiting on that update – the page builder is extremely out-of-date.
Hello,
Currently, the theme is ready with Visual Composer 5.4.7 and we check and see that it works well with latest version of Visual Page Builder.
You can create a ticket and send us your site’s info and issue of your site in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/.
After that, it will be easier for our technical supporter to check and help you.
Thanks,
The current WP Bakery Page Builder is 5.5.2. When this comes bundled in the Theme, it has to be updated by the Theme. I have not received an update for this since it was 5.4.7
Hello,
The new version of TopZ has been approved into Themeforest. Please download and update in your site.
Please backup your site first.
Thanks,
My WooCommerce product pages don’t show in my live store – but I can’t get any support through your ticket system. It says I have reached the max tickets – and I haven’t had any for months! I paid for a years worth of support for this theme and can’t get my store live!
Hello,
Thank you very much for contacting us.
If you have problem with our support system, please contact us via email : contact@wpthemego.com. And provide us information of your site on it. Our supporter will check and support you.
Best regards
Could you tell us what was updated to the theme on the latest update please http://wpthemego.com/premium-themes-on-themeforest/topz.html
Hello,
Thank you very much for contacting us.
In the Topz version 1.4.0, we updated WooCommerce 3.3.3 for this theme. We have just updated our change log too.
Best regards
Thank you for your response, could you let us know how to enable the slider for related products on mobile phones? Swipe works but the arrows to change products is not at the moment
Hello,
To enable related products in the single page, please go to the admin => appearance => widgets => add sw woocommerce related & upsell product into the sidebar bottom detail product => then do some config for it (http://prntscr.com/iwzk3r).
Best regards
Will you be updating the Theme for compatibility with WooCommerce 3.2.6?
Hello,
Thank you so much for your comment.
We try to keep our theme up-to-date and TopZ is too. If there is any question, you can contact us at our Official Support then our Support team will help you.
Thank you,
nice theme, i have it already in my cart and i am going to order soon but my problem is can you make the part OUR FAMILY BRANDS BE AUTO SLIDE? and also my Logo is bigger than yours .. enlight me on this cus i really want to buy this theme.
Hello,
Thanks so much for your interest in our TopZ.
For the logo, we can help you with some css then you can have bigger logo in your site.
For the OUR FAMILY BRANDS, could you please show me which one here then I can give you the proper answer.
Thanks,
pls look at the last bottom ..TOPSPORT FAMILY OF BRANDS..i want is sliding
Hello,
Thanks for your reply. Currently, this layout is stable. But if you want it auto slides, we can help you with this.
Thanks,
Hello Magentech
I like your Topz theme very much. So I purchased it on 28.11.2017. But
I can’t install plugin now and I can’t open live preview website of Topz too. Why? Please help me. I need to create website urgently.
Thanks
Hello,
Thank you very much for purchased Toz theme and we are so sorry for all inconvenience from us.
Yesterday, we have some problems on sever. So you can not connect to our server to download plugins.
Currently, we fixed this problem. Please refresh your browser and re-install plugins for your site.
If the problem still happen, please provide us information of your site include admin account, FTP or Cpanel via our help center(http://support.ytcvn.com/login.php). We will check and support you
Best regards
Hi there,
I see in the comments you’re compatible with WC Vendors Pro? Is there any progress in a demo?
Realise the front-end might look beautiful but I’d really to see Vendor Dashboard styling? WC Vendors Free takes you to the WP dashboard, so hoping to see you styling around vendor experience (uploading products, reports etc).
Do you have a demo link/login access? Alternatively some screengrabs?
Thank you
Hello,
Thank you very much for your love in our theme.
Currently, our developer concentrate on developing new features and new templates. So we have not update multi-vendors for your site. We are so sorry about that.
However, we have some template have Dokan and WC vendor demo now. You can view them here:
- SW Emarket: https://themeforest.net/item/emarket-multipurpose-woocommerce-wordpress-theme/20492674?s_rank=4
- SW Onemall: https://themeforest.net/item/onemall-the-multipurpose-ecommerce-marketplace-wordpress-theme/20685400?s_rank=1
- SW Topdeal: https://themeforest.net/item/topdeal-responsive-woocommerce-wordpress-theme/20308469?s_rank=3
- SW Histore: https://themeforest.net/item/histore-clean-ecommerce-marketplace-wordpress-theme/20906824?s_rank=1
- SW Victo: https://themeforest.net/item/victo-ecommerce-marketplace-wordpress-theme/20728619?s_rank=1
- SW Revo : https://themeforest.net/item/revo-multipurpose-responsive-woocommerce-theme/18276186?s_rank=6
Please feel free contact us if you have any other question.
Thanks
Trying to download demo data and returns a Error: Internal Server Error (500)
Hello,
Thank you very much for purchased Topz Theme.
Please create a ticket on our help center then provide us information of your site(admin, ftp). Then tell us about the homepage which you want use for your site. Our supporter will check and help you.
Best regards.
Beautiful theme – but when are you going to provide updates? Alot of the included plugins are out-of-date and need updating.
Hello,
Thank you very much for your feedback.
Our team are checking this theme with WooCommerce ver 3.2.1. We planed release it in next week. Please wait.
Thanks & best regards.
I have installed both the parent and child themes and now need to update. The child theme is my active theme. Do I just update the TopZ parent theme?
Hello,
Thank you very much for reply.
Please do not update child-themes. You only need update the Topz parent theme for your site.
Regards.
I have been waiting for those promised TopZ Theme updates for meeting with current WooCommerce requirements. Now my Shop is broken because no updates have been done. Can you please help and update the Theme so that it works with WooCommerce as promised? I haven’t even got to open my store!
Hello,
Thank you very much for contacting us.
Now, we’re in the Lunar Happy New Year Holiday, so we have not updated WooCommerce 3.3.1 for this theme. We will comeback to work on 21/2/2018 and try our best to update it as soon as possible.
You can solved your problem by re-install WooCommerce 3.2.6 for your site by install and active WP Rollback plugin => then go to the admin/plugins and find woocommerce plugin => click on Rollback link => choose 3.2.6 version => and click on rollback button.
Best regards
Sorry, I can’t go backwards and lose information that I’ve spent hours putting into the site. I also have a client looking at using this Theme, but can not recommend it if it’s not up to date.
Hello,
Now, we’re in the Lunar Happy New Year Holiday. Tomorrow, We will comeback and update the theme package of this theme. Please wait.
Best regards
I need help. When my site is Live (not in the dashboard) in the shop, my single product pages do not show up at all – when you click on a product you get just blank white pages. I have turned off each of the plugins and gone back to the shop to test it and nothing helps. WooCommerce tested it and said it was a Theme error. I need this fixed ASAP!
These files need to be updated:
topz/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 3.2.0, topz/single-product.php version – is out of date. The core version is 1.6.4
I can’t get into your support.
Hello,
Thank you very much for your feedback.
About this problem, our team solved it in the SW TopZ version 1.4.2 and are preparing to release it on the themeforest. Please wait.
Best regards
hello magentech please your help
I have a little problem. I want to change the style of the header to style1 but when I apply the changes dont execute.
The rare thing is that the page appears as updated but the file stays the same
I recorded this video so you can see the error. https://youtu.be/IwbOMgjcy8Uanother thing
I have installed the wpml plugin but when I activate it, the following error appears: “Sorry you have to activate the wpml plugin!
Back to WordPress admin. “
and does not activate
Hello,
Thank you very much for purchase and your kind reply.
Please provide us your site’s information of your site via our help center. Our supporter will check and support you.
Thanks
Presale: Have you a Wc Vendor pro Demo ? Regards
Hello,
Thank you very much for your interest in our theme.
We are so sorry that currently we don’t have WC Vendor pro Demo for this theme. However, this theme is compatible with multi-vendors including WC Vendor and Dokan plugins.
If you want, we will install and send you a link demo for each plugin.
After purchase the theme, if you have any problem during in installation and configuration WC Vendor, our supporter will help you.
Thanks
Hello and Thanks , for me is importent the layout….i like only to see how the vendor shop Looks with the wc vendor pro plugin. Most themes the vendor shop page Needs a lot css/ph work …......but if you have a demo for wc vendor pro demo@ms-talk.de thanks
Hello,
Thank you very much for reply and sorry for not replying you soon.
I asked our team install WC Vendor demo for this theme. However, currently our developer concentrate on developing new features and new templates. So they can’t install it now.
We will try to install and provide you a WC vendor demo of Topz in next week.
Actually, currently we have some template have WC vendor demo. You can view them here:
- SW Emarket: http://demo.wpthemego.com/themes/sw_emarket/layout2/
- SW Onemall: http://demo.wpthemego.com/themes/sw_onemall/
- SW Topdeal: http://demo.wpthemego.com/themes/sw_topdeal/wc_vendor/vendors/demo-wc-vendor/
Please feel free contact us if you have any other question.
Thanks
Hi magentech great theme!
please How do I locate a bigger logo? maybe 300px x 107px
If the logo size is enlarged, the menu div stays aligned?
Hello ,
Thanks for your question.
To custom, you can add some css code into style.css file of your child theme. If there is any question during using theme, you can contact us visa our support system (http://support.ytcvn.com). We will help you more.
Thanks
thanks!
You’re welcome.
Hi, is your theme appropriate for a multi-vendor physical goods? If so, would you have any example of a website working on it?
At the beggining it is hard to get traction with multi-vendors sites. So, does your site has any feature to promote high value users (people who can attract other people)?
Hello,
Thank you for your interest in our TopZ. Currently this theme support multivendors plugin including Dokan and WC Vendors then it supports you to build a multipurpose multivendor website.
We’re sorry that currently we don’t have demo for this theme. However, many of our customers use this theme for their multivendor sites.
Thanks,
Hello. I wrote to your support, but i’m waiting for a reply from 27/06. I hope you will reply soon. Thank you. > https://www.magentech.com/index.php?option=com_rsticketspro&view=ticket&cid=25891:cant-edit-breadcrumbs-background&Itemid=287
Hello,
Thanks for contacting us and so sorry that this is not our support system.
Please create a ticket in our only Support System at http://support.ytcvn.com/ and provide us your site, admin account and the issue. After that our team will check and help you.
Thanks,
