540 comments found.
No update since 3 years. Is it still supported ?
Last Update 31 May 2019. Really? Please, my web doesn´t run good
Don´t run good. The theme needs an undate
Hi, I need to request support, but the button on the item support page doesn’t work.
Hello,
Our support button is linked to our email address, I am not sure why that is not working for you.
I’ve replied to your request and if you do need assistance please send us an email.
Hello again, does the ubergrid 1.3.9 has “instagram share” directly from theme settings ? Or do you recommend another plugin ? Thanks !
Hello,
Instagram doesn’t have share button feature.
Hello, is ubergrid 1.3.9 still compatible with WP 5.7.x ?
Hello,
So far we haven’t had any compatibility issues reported.
I bought Ubergrid theme in 2014 and since then I’m still using it and I’m so happy with it… thanks!
Just a comment… I’m trying to put as Home Page another than the default ‘grid’ one. I’m able and it works… But I would like to use default grid as another page, I’ve selected the Homepage template for the selected page, and I’m able to see the first 10 blog posts… is not the infite scroll of the default grid home page. And also, rigth menu / colum is overlaped by the posts, and it’s drawn down the first blog post box…
Only to know if what I would like is possible or not. Thnx!
My Pukka friends! I would like to know I what I would like to do is possible or not… if it’s possible, I’ll renew support in order to talk with you to know what I’ve to do… but first, please let me know if it’s possible 
thanks!
Hello,
I am sorry, somehow we missed your previous comment.
You should be able to do it, is Pukka Grid plugin installed on your site? It adds a possibility to add grid layout to pages other than home page, if I understood correctly that is exactly what you need.
Best
Thanks a lot my friends! I’ll try and come back to you with anyelse.. thnx!
Tried Pukka Grid and it only shows the latest or one random blog post (using category widget)... is not possible to show all, infinite scroll? thanks!
Is there any Document with the user Guide of Pukka Grid (or Pukka Core)? Like how to use shortcodes, or to create a page with infinite scrolling Grid layout? I’ve not been able to find it. Thanks
Hello,
Here is the link to UberGrid documentation, you can find shortcode example there as well: http://demo.pukkathemes.com/ubergrid/documentation/
As for grid functionality on other pages, you can use Pukka Grid to add grid layout to other pages but like you said you can’t display all posts – only preselected. Also, there is a Theme Settings option which allows you to turn category pages into grid layout.
Best
Thanks a lot! Cheers!
hi am interested in this theme….but….since weeks and months the demopage is not accessable (Error establishing a database connection) ...like all (or most) of your other products.. and your website…. and last update over a year ago…. therefore: a) are you still in business? if not…maybe better remove those products or declare them as not to buy) b) are they still working with the newest versions of wordpress please clarify the situaiton honestly.
Hello,
We have some problems occasionally with our demo sever, but I wouldn’t say that our demos are unavailable for months. I saw the error you mentioned this morning (thank you for reporting) and that is corrected now.
In general our themes work with newest version of WordPress, the only issue that we got reported from couple of users is that assets are wrongly enqueued from our required plugin on page edit screen. It’s a simple fix and if you decide to buy the theme just open ticket at http://pukka.ticksy.com/ and our support staff will fix it for you.
That fix is already applied in next theme version which will be available after WordPress 5.5 is released (currently scheduled for 11th August).
Best
Hi. Your demosite has been offline for 12 hours now (Error establishing a database connection). I would like to check the demo.
Hello,
Issue is now fixed, thank you for reporting!
Hello
I just noticed that a whole folder is missing in ubergrid theme on this location
ubergrid->pukka-> modules -> dynamic-meta
this dynamic-meta folder does not exist in the latest download zip folder and also that the page builder seems to be not working due to showing about 50 + errors in console.
Kindly check this out and probably release a new update so I can download it.
Hello,
Folder is not missing, but it is moved to Pukka Core plugin. That was done as part of (new) Envato requirements which instructed that certain theme functionalities have to be moved to a plugin.
Pukka Core plugin is part of the install package and errors should be fixed once it is activated.
If there are problems still after activation please open a ticket at http://pukka.ticksy.com/ and share WP login credentials so our support team can take a closer look.
Best
Hi
The core plugin is activated but I am still getting these errors in console log.
I used another plugin for now to do what was needed. I ll post a ticket today later and share the credentials with you.
Thanks
Looking forward to it!
Dear Pukka staff… I’ve been using your Ubergrid theme since 6-7 years ago. I’m so happy with it. But re-taking a concerne I had with Google Fonts, let me check if there’s any way to not go to Google Fonts to get Oswald Font. In Theme Settings, Typography, I can see ‘Custom Fonts’ box. I put there this code:
<link href=’https://mysite.com/wp-content/themes/ubergrid-child/fonts/Oswald.css' rel=’stylesheet’ type=’text/css’>
In that Oswald.css file I’ve, for example:
/* latin */ @font-face { font-family: ‘Oswald’; font-style: normal; font-weight: 300; src: url(https://www.manologarciaycia.com/wp-content/themes/ubergrid-child/fonts/oswald-light-webfont.woff) format(‘woff2’); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }
If I unSelect any Title Font and also not Text Font up in Theme Settings, Tipography options, I can see in page load that now it doesn’t go to Google Fonts, but the theme is not using Oswald Custom Font I’ve defined… Do you know how to use your theme option ‘custom fonts’?
Hello Xvilar,
In order to use custom font, added through child theme, you need to specify also which elements are using that font family.
For example, to set titles to use it try adding this snippet to your CSS as well:
h1, h2, h3, h4, h5, h6,
h1 a, h2 a, h3 a, h4 a, h5 a, h6 a,
h1 a:visited, h2 a:visited, h3 a:visited, h4 a:visited, h5 a:visited, h6 a:visited {
font-family: ‘Oswald’;
}
Best
Thanks a lot! But I’m having weird results… for some ‘titles’ it works, but page title don’t ¿? I think it’s a TOTAL CACHE plugin css minifier behavior 
some times it works, others not… I’ll keep trying. Thanks!
Not a problem xvilar!
I would suggest that you turn off caching while testing.
I´m using an old version because the new version don´t run. Page Builder don´t run in the new version.
Hello. Page Builder don´t run. It looks a list whith the options but I can´t select page builder for todo a page.
Hello,
In latest version Pukka Grid plugin was replaced with Pukka Core plugin.
New plugin is bundled with the theme so make sure it is installed and activated and Page Builder should work.
Best
Hi. Will be this theme compatible with WordPress 5.1.1?
Hello,
Ubergrid is compatible with latest WordPress.
Best
Hi it seems that in previous versions : Home page grid was able to be left centered whereas all articles and pages were centered. But now it is not possible anymore ? Got the problem that the homepage grid is never really full-width …
Hello,
can you tell me exactly on which previous version you could do that?
As for the second part of the question, I’ve just checked our front page. If “Grid Page Width” is set to “Full Width” content really takes all available space.
Best
oops I can’t tell you that. but if you go to http://www.wisesound.fr/, dislay at 90% on a standard laptop resolution, the left sidebar menu is at the left, and there is enough blank on the right to add one more column. If you set then the display to 100% then the menu is not really on the left anymore, there is some blank on the left, AND on the right.
about the right side , would it be this “up” arrow that avoid to display another column ? Thanks for your following
Hello,
I’ve just re-checked our demo and it’s fine there, so I can’t really tell what could be causing this issue without looking at your settings.
But I noticed that you use version 1.3.6 while the latest is 1.3.8, so I would advise you that you try updating as it might be that it was a CSS glitch in that version which was resolved in the mean time.
Best
OK, I’ll do. Thanks for checking anyway.
Oh By The Way ! It would be good to add the possibility to paste or upload a screen capture to our message here for a better understanding and support. Just an advice.
Hello,
That would be nice feature, but unfortunately we don’t control how comments section works on ThemeForest.
Best
Ok I did update the theme nothing is changed. is there a way to add CSS to display at 90% on screens without touching mobile display ?
Hello,
I’ve inspected your site and of course you can add something simple like:
@media handheld, only screen and (max-width: 2049px) and (min-width: 1780px) {
.pukka-layout-center.pukka-grid-page #wrapper {
max-width: 1600px;
}
}
Just tweak the values the way you like.
Zooming out is not really reliable method as for simulating larger screens as:
1) it really depends on laptop you’re using 2) may lead to browsers rendering / positioning bugs.
Above values I got while inspecting your site on standard 1920×1080 screen, so they should be fine in general.
Also note that although sometimes it might look that another brick can fit usually that isn’t true, for example I calculated widths of all bricks in first ‘row’ and some space was missing in order to fit another one.
well when I copy paste from
tointo wordpress additional CSS the code is not validate. Only this is works alone: .pukka-layout-center.pukka-grid-page #wrapper { min-width: 1250px; } Then my personal screen is OK but the homepage grid is not responsive anymore. Sorry to be a beginner on that…
“when I copy your entire code from “pre” to ”/pre” I mean
Hello,
I’m not sure how did you copy / paste above code and if there is any other CSS code in Custom CSS field but code I shared before is perfectly valid. I’ve just checked and confirmed that by using 2 different CSS validation tools.
Can you please double check that you’ve pasted code correctly?
Oh OK I see, Themeforest display was adding a code for the table “pre” and now it is’nt anymore, must have been themeforest display error that I did copy. Ok so now indeed the code is valide, I changed many figures many times and deleted the cache, nothing move.
Hello,
Like I said before, zooming out is not really a reliable way to test how your site looks like on larger screens, so please use larger monitor in order to test.
Also I’ve inspected your site and it looks like the CSS code is changed adjust min-width instead of max-width, which is wrong.
We don’t provide support through ThemeForest comments section, but I really tried to debug as much as possible and provide you with the proper code which does the modification you wanted.
If you have any more questions about applying or tweaking CSS code I would have to ask you to open a ticket with our support system at https://pukka.ticksy.com/, share your WP login credentials and our support staff will take it from there.
Best
BTW my Pukka friends, in my mobile I cannot see the Menu image the little one in the top left corner that opens the menu in responsive site. ?¿ It’s no shown… it’s everything in black around the responsive logo… but if you click near the suposed position you are able to open the menu…
It seems that goes to “wp-content/themes/ubergrid-child/images/responsive-menu.png” and the image is not there… I have it in “wp-content/themes/ubergrid/images/responsive-menu.png” so it’s something about child themes…
Thanks!
Hello,
if child theme is question you need to confirm issue yourself.
The easiest way would be to disable child theme and confirm that menu works with it disabled. If menu icon is visible after child theme is disabled you need to find exactly which modification is causing the issue.
Best
Hi guys, I’m running UberGrid since many years ago, and I’m very happy but I found a warning in home page, after upgrading PHP from 5.6 to 7.3 in my hosting ….
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/28/d498797351/htdocs/manologarciaycia/wp-content/themes/ubergrid/pukka/modules/grid-layout/include/functions.php on line 329
¿? thanks!
BTW I’ve temporary solved the issue changing 329 line:
From: ” if(count($params[‘front_page_cats’]) 1 && empty($params'front_page_cats')){ "
To: " if(($params['front_page_cats'] && count($params['front_page_cats'])) 1 && empty($params‘front_page_cats’)){ “
Hello,
our test servers currently use latest version of PHP 7.2 and we don’t see any similar errors, but we’ll check this issue on PHP 7.3 and if necessary include fix in next Ubergrid release.
Thank you for reporting this issue and sharing you solution!
Best
I think with PHP 7.2 it also happens… al least in my site. I can remove the ‘workaround’ if you want to see the warning… thanks!
We would like to avoid you having notices disabled on you live site of course, so better that we debug on our dev server
Thank you once again for reporting this issue!
NICE JOB! I WISH GOOD SALES! 
Hi,
After using UberGrid for over one year now, I finally came to the point that I would like to use subscriptions on my blog. So after installing WooCommerce, the theme is breaking and several other ‘pop-ups’ and right sidebar isn’t appearing anymore.
This is kind of a pity as this theme had been amazing and worked out perfectly finding blogposts and delivering content. So now it isn’t..
If anyone has the same problems, I fixed this issue by creating a child theme. And editing the child themes functions. php by adding:
//declare support for woo commerce add_action( ‘after_setup_theme’, ‘woocommerce_support’ ); function woocommerce_support() { add_theme_support( ‘woocommerce’ ); }
This actually should be updated by the developers itself, anyhow here’s the solution.
Hello,
I’m sorry to hear you’re having problems with using Ubergrid theme, but just adding code which declares WooCommerce support shouldn’t really fix layout issues. Moreover, it should be other way around.
That code should be added after all layout issues are solved and it’s confirmed that theme is compatible with WooCommerce. That way plugin knows that is fully supported by the theme and it will remove notice saying otherwise from Dashboard.
By looking at our past tickets I see that there were some styling issues, but in general users were able to use WooCommerce with minimal CSS tweaks. This means that WooCommerce default styling is loaded, for example it’s default colors are used, but there shouldn’t be any major layout issues.
Ofcourse we plan on adding full Woo support and once we do it add_theme_support( ‘woocommerce’ ) code will be added as well.
If you need further help with this issue please open a ticket with our support center and our support staff will be glad to help: http://pukka.ticksy.com/
Best
Thank for your reply. As mentioned I simply want subscriptions on a blog.
For some reason it breaks the theme. I don’t know how or why, I couldn’t debug the code. Here are two screenshots.
First one: https://ibb.co/iTPnNz Second one: https://ibb.co/jdeMhz
After adding the code, it now works completely so I don’t know. I don’t want to buy a complete new license for one simple bug or tell you guys there’s a new one. I’m a dev myself.
Hello,
I don’t know what kind of subscriptions you want, but WooCommerce is full shop solution for both physical and digital products. Maybe you could use a simpler plugin which offers that kind of functionality instead and thus reduce the footprit plugin adds.
I’m glad that everything works for you and I made a note for our devs to take a look at this for the next version.
Best
hello, presale… love this theme… and its possible to show related post on every blogpost article withput a plugin?
Hello,
yes, there is an option to show Related posts below each post on single post page. Note that posts are considered related if they have same tags.
Best
