205 comments found.
Hi team, please specific latest version of Wordpress and PHP supported by this theme at current date?
Hello,
Thank you for your interest in our theme.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
Support
Select Portfolio part of
Qode Interactive
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Select Core and WPBakery Page. Select Core plugin and WPBakery Page Builder plugin are not compatible, I am having difficulty editing pages, please I request an urgent check.
Hello,
We couldn’t reproduce this on our installation. Please try suggestions from this article.
In case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
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Can I ask if this theme is compatible with Divi builder?
Hello,
Demo content of the theme is built with WPBakery page builder which is included as a bundled plugin with the theme. The theme is not compatible with Divi builder unfortunately.
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Hi. I’m looking to update to php8.2, but I’m finding even trying php 8 brings up a lot of errors. I’m on 1.8 (which states php8 compatible) and all the plugins are up to date.
Are you working on an update for this theme?
Hello,
Have you also updated Select Core plugin to 1.3.1? Current version of the theme is compatible with PHP 8.0, however it hasn’t been fully tested yet with PHP 8.2.
The theme is supported and it will be continued to be updated, however, at the moment we don’t have an ETA when the next update will come out.
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Hi
Thanks. That was it. I missed updating the Select Core plugin.
All seems OK now, thanks.
Support
Select Portfolio part of
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Hi Select Team,
You guys are the BEST, I’ve been very happy with your products!
I have the Ultima theme functioning for few years now, recently, the RevSlider is producing error, causing page/post/portfolio editor to malfunction or more like blank page ( w/ critical error…) I switch PHP back to 7.4, the RevSlider reappears and editor seem to be back to normal. But this message remains: “Deprecated: Hook contextual_help is deprecated since version 3.3.0! Use get_current_screen()>add_help_tab(), get_current_screen()>remove_help_tab() instead. in /var/www/wp-includes/functions.php on line 6031”
Please help! Many THANKS!
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
Also, you should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Select Portfolio part of
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I am trying to submit a support ticket, but Ultima is not listed. How do I register this theme for support?
Hi there, Thanks for writing in!
Please check if you have selected Theme Profile > Select and then Ultima theme.
If you still have issues, could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Select Portfolio part of
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Since my last reply no updates have been made. i need visual composer to be updated and the php version.
Hi there,
The Ultima theme will be updated as soon as possible but you should know that if you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
Support
Select Portfolio part of
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Sent mail
Hi there,
Thank you.
Support
Select Portfolio part of
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Hey there! Does the latest version of the theme support php 8.1?
Hello,
We haven’t tested the theme with this PHP 8+ versions yet so we do recommend using PHP 7.4.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
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Any ETA on when you will be updating the theme? Last time – more than 9 months ago – you’ve stated soon.
oh can you provide the updated files for the add-in plug-ins? These have been updated as far as i know.
Hi,
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Do you have an ETA now? It’s been 10 months
Hi there,
Ultima theme update has been released on March this year so PHP 8 compatibility and bundled plugin updates has been updated. If you need latest bundled plugin versions you are more than welcome to send us a mail.
Thank you for your patience.
Support
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When i import data. I only 1 choice import “Ultima” that dont display other demo pages. I only want single demo data import. Example: https://ultima.qodeinteractive.com/ data demo. Please guide to me to import that. Thank so much
Hi there,
Thanks for writing in! There is no partial import, rather all the pages will import once you do the import you can simply bulk select all the other pages and delete them.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Select Portfolio part of
Qode Interactive
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Great looking template, but I sure wish it was offered Elementor integration. Will this theme ever support Elementor?
Hello,
Thank you for your suggestion. We will forward this to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
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Hello, we have a counter that keeps cutting off the numbers and a slider on our home screen that isn’t visible on mobile, only a button. How can we fix this?
Hi there,
Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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Hello,
I’m getting a critical error an as soon as I click to go to widgets on the site backend. It says it’s related to select core plugin – “In this case, WordPress caught an error with one of your plugins, Select Core.”
I had to restore a backup.
The error is the following:
WordPress version 5.9.2 Current theme: Ultima Child (version 1.0.0) Current plugin: Select Core (version 1.3) PHP version 7.3.33
Error Details
An error of type E_ERROR was caused in line 134 of the file /home/portugal/public_html/wp-content/plugins/select-core/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php. Error message: Uncaught Error: Call to a member function get_cart() on null in /home/portugal/public_html/wp-content/plugins/select-core/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php:134
Can you please help? Thank you
Hello,
In case that you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
Support
Select Portfolio part of
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It worked, thanks
Support
Select Portfolio part of
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Hi, I’m getting a fatal error on my site, I noticed that the theme and premium plugins are no longer updated, how to proceed in this case?
Fatal error: Uncaught Error: Call to undefined function get_magic_quotes_gpc() in /home1/pinhei26/public_html/wp-content/themes/ultima/framework/lib/qode.functions.php:280 Stack trace: #0 /home1/pinhei26/public_html/wp-content/plugins/select-core/shortcodes/socialshare/social-share.php(185): ultima_qodef_addslashes(‘Puff Casuale’) #1 /home1/pinhei26/public_html/wp-content/plugins/select-core/shortcodes/socialshare/social-share.php(138): UltimaQodef\Modules\Shortcodes\SocialShare\SocialShare->getSocialNetworkShareLink(‘facebook’, Array) #2 /home1/pinhei26/public_html/wp-content/plugins/select-core/shortcodes/socialshare/social-share.php(103): UltimaQodef\Modules\Shortcodes\SocialShare\SocialShare->getSocialNetworksParams(Array) #3 /home1/pinhei26/public_html/wp-content/themes/ultima/framework/lib/qode.functions.php(1243): UltimaQodef\Modules\Shortcodes\SocialShare\SocialShare->render(Array, NULL, ‘qodef_social_sh…’) #4 /home1/pinhei26/public_html/wp-content/plugins/select-core/shortcodes/socialshare/social-share-functions.php(12): ultima_qodef_execute_shortcode(‘qodef_social_sh…’, Array) #5 /home1/pinhei26/public_html/wp-content/themes/ultima/framework/modules/woocommerce/woocommerce-functions.php(306): ultima_qodef_get_social_share_html() #6 /home1/pinhei26/public_html/wp-includes/class-wp-hook.php(292): ultima_qodef_woocommerce_share(’’) #7 /home1/pinhei26/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #8 /home1/pinhei26/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #9 /home1/pinhei26/public_html/wp-content/plugins/woocommerce/templates/content-single-product.php(72): do_action(‘woocommerce_aft…’) #10 /home1/pinhei26/public_html/wp-includes/template.php(732): require(’/home1/pinhei26…’) #11 /home1/pinhei26/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template(’/home1/pinhei26…’, false) #12 /home1/pinhei26/public_html/wp-content/themes/ultima/framework/modules/woocommerce/woocommerce-config.php(47): wc_get_template_part(‘content’, ‘single-product’) #13 /home1/pinhei26/public_html/wp-content/themes/ultima/woocommerce.php(108): ultima_qodef_woocommerce_content() #14 /home1/pinhei26/public_html/wp-includes/template-loader.php(106): include(’/home1/pinhei26…’) #15 /home1/pinhei26/public_html/wp-blog-header.php(19): require_once(’/home1/pinhei26…’) #16 /home1/pinhei26/public_html/index.php(17): require(’/home1/pinhei26…’) #17 {main} thrown in /home1/pinhei26/public_html/wp-content/themes/ultima/framework/lib/qode.functions.php on line 280
By the tests I did, the error is in the Select Core plugins
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
In case that you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Select Portfolio part of
Qode Interactive
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Hello,
I have purchased this. It currently running on PHP 7.4, WordPress 5.8.3, WooCommerce 6.1.0, WPBakery Page Builder 6.4.1 & Slider Revolution 6.2.23. My website is getting down. It shows very high statistics in cpanel ( http://i.share.pho.to/e51c81a3_o.png , http://i.share.pho.to/402c284f_o.png , http://i.share.pho.to/4e2ab3ab_o.png ). Please help me on this.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Unable to import demo site. Get stuck at 80% progress. please solve this.
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Select Portfolio part of
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Hello! I purchased this theme and now I want to change the headline in order not to look as headlines in English. So I want have “My awesome headline” not “My Awesome Headline”
Please help me to change this. Thanks!
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Thank you.
Support
Select Portfolio part of
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Hello,
Can I update to woocommerce 6.0?
Thank you
I have wp 5.8.2 installed
Hi there,
Thanks for writing in! We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we haven’t tested our theme with WP 5.8 yet. You can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
Thank you for your patience.
Support
Select Portfolio part of
Qode Interactive
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Sorry, I’m not sure I got it. To be clear, I have WP 5.8.2 installed and apparently without issues. What I’m asking is if I can update woocommerce to 6.0.
Thanks
Hi there,
Please note that the latest compatible version of WooCommerce is 4.6.0, and we will include compatibility with the latest version in the future theme updates, however, you can update WooCommerce to 6.0, the shop will work as intended, and in case you get a message about outdated files, check this article: What To Do If You Get The ‘Outdated Files’ WooCommerce Message
If you have further questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
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When will you update for Wordpress 5.8.x (plus new version of WP Bakery)?
Hi there,
Thank you for reaching us!
Our dev team is working hard at the moment on updating all our themes.
We don’t have any ETA when this update will come out, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Support
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Hey there, i see some issues in the comments when updating to WP 5.8 and php 7.4. Is it safe to upgrade without issues (with the jquery plug-in?)?
I updated on a staging site, but jcomposer does not show the back-end editor and can’t turn it on 
Hello,
Thank you for reaching us!
Please note that we didn’t include compatibility for WordPress 5.8 and PHP 7.4. yet and we are working hard on adding it. It would be best to wait until we release an official update which we hope so will be available soon.
If you are using the latest version of WordPress and you are having some issues, you can try using Classic Widgets plugin as a temporary solution.
Thank you for your patience and understanding.
Support
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Till which version is the theme and php version compatible?
Hello again,
The latest compatible version of WordPress is 5.5, and PHP 7+ (see screenshot)
If you have additional questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Any idea when you will make it compatible to the latest version? As there are quite some leaks and bugs in the older version.
Hi,
Our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that the update will be available soon, however, we are not aware of any leaks, and the theme works perfectly fine. If you’re experiencing any issues on your behalf, submit a ticket to our Help Center. Thank you.
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Leaks, as in WP leaks 
That’s why WordPress updates so often. But if I can’t update, due to the fact that the theme is not yet compatible with the latest version, the site is at risk.
Hello there,
The theme works perfectly fine even though it has been a bit of time since the last update, and this will not affect the theme performance or site security.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you with all theme related questions or issues that you might have. Thank you for understanding.
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