90 comments found.
Hi, would like to check why is the slider banner previous and next button margin not aligned? It is downloaded straight off from the template.
website is www.hellomoonface.com
Thanks!
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
Hi, would like to check why is the slider banner previous and next button margin not aligned? It is downloaded straight off from the template.
website is www.hellomoonface.com
Thanks!
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
Hi, I have been using collection fullwidth template for my collections, but it does not show more than 50 products, even though the product count is 51. You can check this link https://thehipsterco.com/collections/Home
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
Hello guys, we are planning to buy your great Theme this week to start a project ASAP! Few questions before: 1. It is possible to create a variable product using Product_Style horizontal? (we want to avoid the black box on the right side) 2. There is any way to align the product and the box with information? see here:http://prnt.sc/em8jns
Thank you
Hi mate,
Thanks for your interested in our product !
We would like to answer your questions as bellow:
1. You can easily switch between styles horizontal and vertical with an option in customize.
You can see our demo here:
Style vertical: https://uno-2017.myshopify.com/products/uno-product-w
Style Horizontal: https://uno-2017.myshopify.com/pages/product-detail-3
2. We don’t understand your idea. However, if you want to change structure of product detail page, We can do it for you 
Thanks again for your interested in our products.
It really is a very wonderful theme. Hope you will buy Uno Theme and become a our dear client
We believe you will be satisfied 
Kind regards
Hey Guys, thank you for your answer. Our e-commerce will be an online art gallery ( most images will be horizontal) Before purchase, I would like to know if you guys have any example of product page with a horizontal image. I only could find on the demos, square or vertical images on product page.
Hi mate,
We apologize for not having a demo with horizontal pictures for you. But please be assured that our theme can respond well to your horizontal images.
Kind regards
Beautiful theme, but before buying I need to know if you can customize the pages with elements taken from various Home… Example: the “Home 2” I like a lot, but with the slide of “Home 1” and the footer of “Home 3”.
in case, to do this, I have to put hand to HTML?
Hi mate,
Thanks for your interested in our product !
You can use all parts of different homepages and combine them together.
also you can use header and footer as your request 
Hope you will buy Uno Theme and become a our dear client 
We believe you will be satisfied 
Kind regards, EngoTheme
hi I purchased UNO theme I have problem google map is not working in contactus page it says “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
It look nothing wrong in backend but frontend shown that message
thank you
Hi Mate,
Thanks for your purchase 
We have sent an email for your question, please check your email 
Kind regards!
Hi Guys,
Hope you’re well. I just have a minor issue with a background (a white rectangle basically) not showing up in my “Service Box V2”. It’s got the right dimensions but after uploading it appears for a split second and then gets immediately replaced by the standard grey block with the dimensions.
Any chance you have a solution to this?
Kind regards,
Sander
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
Hi Guys, it’s all sorted. Quick other question, is it possible to show more than 12 products per page? Where can I change this?
Thanks
Hi mate,
We’re sorry but we do not understand what page you are talking about.
For example this page we are showing more than 12 products: https://uno-2017.myshopify.com/collections/accessories
Can you send the link of the page you want to change so that we can understand your idea?
Kind regards!
Thanks but I meant on this page setup: https://uno-2017.myshopify.com/collections/all This page only shows 12 items and I’d like to show more if possible.
Cheers
Hi mate,
Please send this request to email: engotheme@gmail.com
We would like to talk to you about a few issues.
Kind regards!
How do you add information under the Additional Information & Review tabs? There does not seem to be fields for the under the product editor.
Hi mate,
Do you want to add information to “Additional Information & Review tabs” for each product?
Kind regards!
Hey there,
Before buying, I’d just like to know how multi-currency is enabled. The demos don’t seem to show that feature.
Thank you!
Hi mate,
Thanks for your interested in our product !
You can see the multi currency on our demo at footer ! http://prntscr.com/ei48pn And the config for currency as image bellow: http://prntscr.com/ei4880Hope you will buy Uno Theme and become a our dear client 
We believe you will be satisfied 
Kind regards, EngoTheme
Thank you! If I want to put it in the header I’d have to custom code it yeah? Will be buying soon. Great theme!
Hi mate,
Yes, we have guided how to add those codes in the guide when you purchased our theme.
We believe you will be satisfied with it 
Kind regards!
Thanks! Next question is if you’d be enabling an option for a sticky header on scroll. That would be a great additional feature!
Hi mate,
Please send this request to email: engotheme@gmail.com
We will have a private conversation with you 
Kind regards!
Hi, is it possible to have lightbox for the product page gallery? Thanks!
Hi mate,
Can you submit your design to us so that we can better idea your issue?
Kind regards!
Section Service Box v2 Issue.
When I add an image, it doesn’t show up. What can I do to fix this?
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
nothing aligned. Please help us to solve the problem as soon as possible.
Thanks
Hi mate,
We have to edit it and send email messages to you.
Please check your email.
Kind regards!
Hi there,
I’ve just isntalled your theme and quickly ran into a few questions.
I viewed you demo shop https://uno-2017.myshopify.com Home Page 3.
Under the featured section it shows several products that have the colour selector to see the images of the Product in different colours.
However when applying it to my store heatwaveshoesintl.myshopify.com the featured section shows a grid and a huge slider.
How can i make it so that it shows like the demo page?
Thank you.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
Hi there, I’m almost ready to launch but I have 1 concern to address.
Right now the theme only allows to use dropdowns only or swatches only. But I need to use swatches for Color and Size but dropdowns for everything else.
I’ve looked through the code and I can’t find the conditional in the product-template.liquid file that would let me do this so I’ll need your help getting it done.
Hi mate,
Please send a request via email: engotheme@gmail.com.
We will discuss in more detail with you.
Kind regards!
Hello. I bought your theme a while ago, but have a problem which i can not resolve.
When i make any changes to product section, it changes. Please contact me on my mail aleksduh96@gmail.com so i can send pictures. Thank you.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Kind regards, EngoTheme
@olivercdaniels I’d say you should rate the theme to -1 so people would know and not buy it from him
@olivercdaniels I sent him 10 Emails so far and he didn’t answer a single one!
Hi there,
I’m not very happy with this theme, and you are not answering my emails. Please could I have a refund?
Thanks
Hi mate,
We have received one your email and we answered it 9 days ago: http://prntscr.com/e77vdp
Can you tell us what email else that you sent to us?
Kind regards!
This Author is fraud and i don’t recommend anyone to buy from him! First he sell a theme to you with less features that should be included and he asks more money for a customize job to add those features. Not to mention his themes is totally full of bugs and when i asked him to fix he didn’t reply and i sent him over 8 emails and bunch of comments that you can totally see through his theme comment section and he answers only to the people he wants and support the ones he wants only. He was on vacation for 2 weeks and when he got back it took him 1 week to reply to his emails but not as a support but only as a come back. and yet we still waiting for the bugs to be fixed and the support to be provided since we paid for it! I don’t recommend this guy at all he a totally fraud.
Peace
@EngoSupport Since when do you answer other people’s emails and comments and not mine since im not asking for a customize job! Im only asking you to fix your damn bugs that’s all it! What a pathetic author. I hope you get what you deserve for wasting almost one month of my time