153 comments found.
Please provide an update on this theme ASAP showing SECURITY issues & incompatibility with the latest PHP version
I like these multi-purpose WordPress themes for better page and website management. Can I use these themes for my international scholarship website international scholarship on WordPress?
I like these multi-purpose WordPress themes for better page and website management. Can I use these themes for my international scholarship website [international scholarship](http://opportunitiesinfo.com/) on WordPress?
When can we expect to update the theme, still you are selling the theme license but never reply to an update query? It’s been years we are waiting for an update there is a SECURITY issue & PHP version also changed to 8.0 from 5.4 so I would request you to please update the theme coz lot of function errors are coming.
Hi, the preview doesn’t work properly
if you are replying to nicol503 why you didn’t reply to my problem ?
Hi! Where can I find the newest version of WPBakery Builder?
Please send me a mesage kopasoft@gmail.com, I wiil send you.
Hello, does this theme support RTL direction ? this for Arabic from right to left ? kind regads,
Yes. It support RTL.
Hello, there is no instruction file of how to import the data and work with the theme. how can i do that please
Document must be inside the downloaded file. Please check.
Hello, there is an error during the import of the contents such as Failed to import Media “3” Failed to import Media “1” Failed to import Media “logo” Failed to import Media “1” Failed to import Media “2” Failed to import Media “3” Failed to import Media “2” Failed to import Media “1” Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home_ssd/goodlife/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 162
Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home_ssd/goodlife/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 162
Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /home_ssd/goodlife/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 162
i need your help please. i will share my login details in the private message kind regards.
i have removed the content many times and started from the begining but every time I’m getting same message Failed to import Media “banner-1” Failed to import Media “banner-2” Failed to import Media “logo” Failed to import Media “post-001” Failed to import Media “post-5” Failed to import Media “post-73” Failed to import Media “post-61” Failed to import Media “post-62” Failed to import Media “post-63” Failed to import Media “post-64” Failed to import Media “post-65” Failed to import Media “post-66” Failed to import Media “post-68” Failed to import Media “post-69” Failed to import Media “post-71” Failed to import Media “post-72” Failed to import Media “post-16” and many more. kindly i need your support. kind regards,
if you don’t like to support, them please return the many that have been charged for this
why you are not answring to my issues which i’m facing? i think i already should have a support for 6 month as mentioned.
????
i don’t recomment anyone reviewing this theme to purchased, as the support are not bothering themself to reply after they recieved the money, give me my money back.
anyone pl tell ,e how to change header logo size i submit ticket no replay
You guys write last updated 17 May 2019 but when I download from themeforest files shows from 2017 only it’s been 3 years you haven’t updated the theme & it’s plugins. Now it’s wordpress 5.0 & your theme is NOT UPDATED SINCE 3 YEARS. Then why you mentioned false information on theme purchase page. Check change log it’s 3 years old as well. Guys please check the info then only buy the theme. Stay aware. Please provide latest update & add the new features to 5 years old theme.
Unabel to install demo data properly… I have sent the message yesterday as well. Plz get back to me ASAP
Hi, I can’t edit the site pages anymore. I downloaded the latest theme file and I still don’t have that functionality. For Visual Composer it says I need to buy a license when I try to update that plug-in. Please help.
Hi,
Please give me more information on your problem. What did it say when you tried to edit the site pages? Or was that function disabled? Also please do no try to update Visual Composer for now, we are looking into it.
Nanachi
That function is disabled. When i edit a page i get the following: “vc_row upside_row_no_padding=”yes”UpsideSlide metadata_style=”metadata_left” posts_per_page=”5” slide_auto=”yes”/vc_rowvc_column offset=”vc_col-sm-offset-0”/UpsideGridService/vc_row[vc_column offset=”vc_hidden-lg vc_hidden-md vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs”]”
Last time (Sept. 2019) i did an update of the theme and I was able to get it functioning again, but that didn’t work this time.
Thanks for the response and helping me with this situation. Its an information site for a religious school and i have to updated calendars for the classes.
Hi, any help would be appreciated. I’m stuck with this theme without the ability to edit any of the pages
Hi and sorry for late reply, since I’m the only supporter for kopasoft for now and I have to maintain a lot of things at once so sorry for that.
First of all, the developer team stopped giving updates for this theme long time ago, therefore please do not update visual composer, just ignore the update message and only use the old version for now. Secondly, please send me a email contain your website, a wordpress account, and a FTP with root permission to my personal email: dinhvu2509@gmail.com, I’ll try to look into it.
Nanachi
Another important notes worth mentioning for you is that if the site was corrupted due to VC bug then there is a high chance that you will have to reinstall the WordPress site all over again, so please make a backup of your site.
Nanachi
Thanks Nanachi. I just sent you an email with the info you requested.
Hello, Upside theme presents problems when uploading photos. Generating an http error. It is solved by changing the theme. What solution can you give me please?
Hi,
Can you give me more detailed information of the error?
Hello, I have send two support tickets last week but have not heard back or received any confirmation of reception. Could you please let me know what is your response time-frame for support? Thank you!
Hi, All the questions or problems relating to our template will be responded within maximum 24 hours.
Sorry for the delay. We are checking your problems. We will notice you via ticket when it completed.
Best Regards, Kopatheme Support Team
Hi aliayvaz, I’ve sent you an email with some questions about the Purchase Key and the description of the site. Please reply to the email address support@kopasoft.com to get better support. Regards, Support team.
ı bougt your opentimes theme but it is not working now. whats the problem.sent me new files of theme
Hi bikash_mi, please send your site information to the email address support@kopasoft.com to get better support. Regards, Support team.
The social icon widget is not working in my site. Can I get some help on this. Also link to the help and support page doesn’t exist anymore. Totally wasted my money buying this theme.
Cool job! Nicely done! 
Hi mate,
Thanks for contacting us! Your problem has been solved. Just let us know if there’re any problems.
All the best, KopaTheme.
