137 comments found.
Hello, I purchased this theme today, and I have a problem importing the demo. I tried to register in your support panel, but it gave sme an error that my Purchase Code is not correct. Please let me know how I can ask my question and get support from you!
Hi, please contact us via email: dawnthemes@gmail.com and give us your purchase code, we will check and help you.
Email sent. Please check. Thanks!
I’m still waiting for your reply. I sent you an email, but I haven’t received any response yet!!!
Does this script include the Elite video player license?
Hi, Yes of course. This included the Extended License of the Elite video player. We also asked the author of this script a few things while developing this theme.
Regards!
Pre Purchase Question. Do I have the ability to use my own video player? I like a certain one with features that work for my needs.
We have received your email. I think we can help you use your own video player. We will check how it works and consider to bring it to the next version of our theme if possible.
Regards!
AccessPress Social Counter PLUGIN DOES NOT WORK IS NOT FOUND
auto import thumbnail feature is not working and videos from youtube are not playing please help
Hi,
I already have a blog with hundreds of posts with videos (and without videos).
I though the customization would be automatic as soon as I installed the the theme like any others.
However, it seems that the content need to be in the “video folder” though. So nothing display on the blog page excepts for “Latest posts”.
How can I connect my existing content to the theme?
Thank you! Chou.
Hi, please create a topic on our support forums. Our technical support team will be happy to help you.
Regards!
I went through the samples and there are no subtitles (cc), no share embeds… as described in the Elite Video Player plugin
can I auto import or grabbing the videos ?
or should I use third party plugin, so which one do you suggest ?
I want this landing page, http://demo.dawnthemes.com/viem/intro/, but I don’t see it in your demo… is supported in the default theme?
Hi, yes, it contain in the demo import when you import the demo content of the theme. If you have any assistance further. Please create a topic on our support forums. Our support team will help you.
Regards!
Pre question before purchase, is it support for Adsense ?
Hello, Dose the theme support the Arabic language fonts, right to left. Thanks
Hi, Yes this theme support RTL language. Please see the demo:
- http://demo.dawnthemes.com/viem/rtl/
- http://demo.dawnthemes.com/viem/rtl/video/praesent-scelerisque-justo-eget-mauris-scelerisque/
Regards!
Anyone using this theme figured out how to do a global pre-roll ad without editing each video?
Hi, this is a good idea, we will consider it to bring it to the next version of this theme if possible.
Regards!
Is there any way you can tell me which file to edit to show a “poster image on video finish” please.
Anyone else experience images within posts content not showing, only with captions text?
Hi, Please kindly create a topic on our support forums. Our support team will check and help you.
Regards!
Thank you but I can’t create new topics as my support has expired. I’ll just have to use it as is for now. Somethings missing in the themes call for page content.
Hi, actually, I don’t understand your issue. Could you please give us a screenshot to explain with more details so we can help you.
Regards!
OK, I figured it out. I am using the WordPress automatic plugin to add videos and had set the campaign to strip the featured image from the post after setting as featured video image. Once I disabled the automatic plugin, the images show now correctly. Sorry I have a lot of custom CSS and plugins and thought I had disabled all of them before testing and contacting you but I missed that one. All is good.
Dear Sir,
I am interested in this theme. I have few questions for you before purchase. Could you please answer them?
1. Does the theme accept payments through payment gateways like Razerpay? 2. I want to set ticket price per movie and restrict content for who not paid. Can I do this? 3. Can I get any pagebuilder with this? 4. If I want any custom features, Will you help?
Pre-Purchase question, Does theme allow the videos to be 100%, private, only to be viewed by the person who has the correct login details? And does the Woo-commerce module allow for the private user to be charged a membership fee?
Do you support the membership plugin Restrict Content Pro?
Hi, No we have not tested with this plugin. Thanks!
Hello, pre purchase question here : does the template support soundcloud or any type of sound/podcast display ?
Thank !
also it is possible with some code to display the video categories on the left ? We need to work very advanced categories search with ajax and its display would be better put on the left with all videos and contents displayed
Hi, yes it work with soundcloud. And yes, it’s possible with the widgets to display the video category on the left sidebar. If you need any further assistance, please feel free to create a topic on our support forums. We will happy to help you.
Regards!
How do you setup the all channels page?
Does the YouTube add video auto import title, description and video thumbnails ?
Thanks
Hi, If you add the playlist or channel from YouTube then it’s auto.
Regards!
What about styling options of imported channel videos? I need to see styling options.
Thanks
You refuse to update the WPBakery Page Builder. Version 6.02 while WPBakery Page Builder version 6.6 is available. No one should buy your theme or any theme that use WPBakery Page Builder.
Please update! Thanks!
