103 comments found.
Hello There,
Cool theme but I’ve noticed one small issue on mobile devices, the parallax background image disappears or look cropped. Any fix for this?
Btw any plan to move to the latest Bootstrap version?
Thank you.
Hi GeoSalameh,
Please open support ticket for this issue. We are using the latest bootstrap for our next theme not for this one though.
Thanks.
Hello,
I am having a 2 issues with this theme.
1. When viewed on an ipad some of the background images (testimonials & contact) do not appear but show up when tested in firefox/chome/safari on my laptop and iphone.
2. Having a problem with the contact form going into my spam folder most of the time. I have tried to fix this issue with my hosting provider and email program/rules but still doing it.
Please help. Here is a link to my site. Let me know if you need any additional information. Thank you!
www.emilygreendesigns.com
P.S. I opened a support ticket 2 weeks ago with no response
Dear Greeneyedjade,
We will respond you against your ticket by tomorrow.
Thanks.
We have responded against your ticket.
great Thanks!
can you pls send me the intropage as well? animated24@gmail.com
still no reply..? no email.. it’s been 7 days..?
We have sent you the intro page well.
Hi I opened a support ticket asking for the sources of the photos you used in the demo sites so I could purchase some of them. Have not heard back from you and the password reset on your support site is not sending my password (have tried twice, not in spam folder). Would you please tell us where you purchased the photos you use on the demo sites? Thank you.
Hi Garyking, We have used it for demonstration purpose only and these are from different sites, some from the paid sites and some are royalty free images. Please give me your email address and i will try to send you the list there. Thanks!
Thank you! I have provided my email in support ticket # 492047
can you pls send me the intropage as well?
Please let us know your email.
Sent.
Great template, however. The blog section doesnt seem to work. How do i get that up and running?
Dear Ronnyvanlieshout,
Please integrate the blog html with some opensource blog system like WordPress. If you don’t have such expertise then you can buy the WordPress version of this template here http://themeforest.net/item/wavex-one-page-parallax-wordpress-theme/9354594
Thanks.
Great template, however. The blog section doesnt seem to work. How do i get that up and running?
Dear Ronnyvanlieshout,
Please integrate the blog html with some opensource blog system like WordPress. If you don’t have such expertise then you can buy the WordPress version of this template here http://themeforest.net/item/wavex-one-page-parallax-wordpress-theme/9354594
Thanks.
Does the theme support RTL?
Hi Mijal,
Not this one but our Wordpress based Wavex theme supports RTL http://themeforest.net/item/wavex-one-page-parallax-wordpress-theme/9354594
Regards,
Dear support, I just downloaded this great template. When i uploaded the zip file in wordpress it is not working: theme is missing style.css stylesheet.
Is it possible that you can implement the template on my website with all the fake data?
Thanks in advance,
Ted Hartkamp tghartkamp@gmail.comDear Ted Hartkamp, This is not a WordPress theme, please buy its WordPress version here http://themeforest.net/item/wavex-one-page-parallax-wordpress-theme/9354594 Thanks.
Pre-purchase question
Contact form spam protection
Hello, I’ve shortlisted your theme for a side project and it perfectly fits all aesthetics criterias I’m looking for. However I wanted to know if you have included any form of spam protection on the contact form php validation (files).
Regards
Yes we have used Ajax based form so chances of spamming are very less …
I am seriously interested in buying this theme. But very important for me to know if price also included:
Icons,
Working Contact Form,
Unlimited colors,
thanks 
???
Hi Mifo123,
Yes it includes:
Icons – You can download any from FA Website. Yes Working Contact Form It includes 5 or 6 color schemes, you can add any other if you are familiar with HTML/CSS
Regards,
Hi there
I’ve tried installing your theme, but it won’t install and says it is missing files. I have opened a support ticket but haven’t had a response yet, please can you let me know as I have a client who is urgently awaiting for us to do their website.
Thanks!
Guys, I am so disappointed! One of the reasons we purchased this theme is that we believed that you had a good support team. But there is no reply at all. It won’t even allow us to install it!! PLEASE can you respond to me?!
Hello Sir,
This is a HTML only theme so it will not install on your WordPress. Please buy the WordPress version here http://themeforest.net/item/wavex-one-page-parallax-wordpress-theme/9354594
Regards, Mark
hi, i already submit a ticked, but not answered yet. please answer my ticket
Hi, We have responded to your ticket on our support system. Thanks.
Hello,
My friend (owner of the Site) purchased the theme. We run on some problems, and I left the question in your ticketing system 5 days ago. There is still no answer.
When I can expect the answer?
Sinisa
Hi Sinisa,
Our support staff will respond you soon.
Regards,
I added a link to another html file to the navigation bar and the contact form stopped working I opened a ticket but I have had no reply. Help?
Please open support ticket.
Fix the gallery problem. You don’t answer to support ticket.
How do I add a new field in the contact form?
Please open support ticket.
Hi Author,
Kindly i want intro page urgently as soon as posssible
Please provide us your email address
Hi admin plz send me the intro page
Hi i’m the manager of kareem and this is my account i purchased the template through it please sent us the intro page
why no one reply
Please provide us your email address.
Please check your email, we have sent it.
Thanks, Bro
Hi i’m the manager of kareem please sent us the intro page
Please provide us your email address
