103 comments found.
We are interested in purchasing this website along with the images. Is this possible ?
Hi stevensailesh, Please contact our support team at https://support.acrothemes.com they will assist you on demo images. Thanks!
how I change the slider timing and/or just stop it from moving at all if I just want 1 image?
Please contact our support team at https://support.acrothemes.com
is main file a index.php or index.html ?
Since it is a HTML template so it has index.html file.
works this contact form? or it is necessary to write some extra script ? can you add captcha to contact form ?
contact form is already working with PHP/Ajax.
super, and captcha ?
Sorry, Captcha is not included in this template.
well, i know that this is not included, i see this in demo, is it difficult to add it ?
how the video is did, is i video from youtube with link in webpage? or how it works?
uh, you need very long time to answer
Please contact our support at http://support.themesindustry.com they will answer you all question in quick time.
where are the main images? the reason I purchased. please contact to email me those images. thx
please reply soon. thx
Please contact our support at http://support.themesindustry.com
Hi, I bought this a year ago, but I will start website by this. could u send pictures u used for this site. it could be helpful to find another good pictures thank you young
Please contact our support at support@themesindustry.com
HI No answer from support@themesindustry.com
Hi again, I have confirmed from the support staff, We have not received your request yet. Thanks.
my support’s expired, but I downloaded the new contact_me.php file because it wasn’t working – it still isn’t. Any suggestions on how I can get this to send an email? thanks
Please send us your purchase code at support@themesindustry.com as we have no record of purchase against your username. Thanks!
hi, i need to change the transition to something like a dissolve, can you tell me how to change it and how many transitions available and what are those transitions aside from slideup, slidedown and fade…Please let me know ASAP..thanks a lot appreciate if you reply
Hi Sharenvatoac, Please open a support ticket at http://support.themesindustry.com
okay done, please respond immediately to my issues its really important..
Thank you, we have received your request and our support staff will assist you as soon as your changes are completed.
Thanks! are you fixing my issues now?
Yes we are working on it, please be in contact with our support staff.
okay i leave a reply there. hope you will respond quickly on that..thanks
Your issues are resolved, please check your ticket status.
Hi thanks for fixing the 2nd and 3rd issues, but the 1st issue was not resolved, can you please do this? its really important. Thanks
Hi Sheren, Our support staff is assisting you there so please be patient until we resolve your updates, few of these are related to customization of the theme.
Hi, what is the update on my Issue that was sent to you? Please let me know ASAP. I really need it badly…The support team is not replying to me the updates…Thanks
Please wait until next working day.
Our support team has answered your questions.
I saw the reply from support team but unfortunately the support team was not able to answer my question…I already replied and I hope I will not wait for another 24 hours again for a reply from support team..please! Thanks!
Hi Sherwin, Please apply the changes directed by our support team. Looks like you are not much familiar with HTML/CSS tricks. Also since this comment box is not for the support purpose so please keep your communication on support forum http://support.themesindustry.com
i have replied yo your support team, it seems like the support team did not understand my Issue. How come you said before that you are fixing my issues? I thought you already understand it? Ohh no, You should ask me before that you did not understand my question rather than waiting and thought you did understand it. How come I need to wait for how many days then you did not understand my questions or issues? This take sooooo looong! Please focus on my issue.
Hi Sherwin, I have investigated from our support agent and he said you haven’t replied to his last question for about 20 hours now. Please explain your issue with detail and our support staff will gladly assist you through our support system. You are probably the first customer who have so many replies through the comments section which is very strange. Also the issue you have stated looks like related to customization of the theme which on Envato’s policy doesn’t come under the standard support of items.
I did replied. i am disappointed why i need to wait 5 days for a 2 minutes solution?. Please explain I want to know. Thanks
Hi, I tried getting a support ticket but it said that my purchase code wasn’t correct that´s why I´m contacting here. I want to get bootstrap tooltips workings for my page but can´t. I tried adding the bootstrap.min.js and tooltip.js files … Thanks
Sorry for the inconvenience this many has caused, Please try again on support ticket system, it should work, but if you still face the problem kindly elaborate the problem along with the files on support@themesindustry.com
Hi i was wondering if you could provide me with dropdown menu sample for this theme,
Hi, Please contact our support staff at http://support.themesindustry.com
Can I create sub pages in the themes ?
Yes we have included standalone page for the sub pages purpose.
hi ,,, what url and name picture for Our Clients background
Dear Fadi, We have replied against your query on our support forum. Regards,
Hi ,
I have an issue with the our work section where the pics or videos , you click and show the big version for this thumbnail, but what happen with me when click on any thumbnail its show the first like portfolio1 and i want when click thumbnail it must show its enlargement.
any help please regards ziyad
Hi Ziyad, Please open support ticket. http://support.themesindustry.com
please black page only (empty page)
Please explain in detail on our support panel and we will be glad to assist you. http://themesindustry.ticksy.com
overlay z-index i remove and work fine
Dear all,
I have issues to put more than 8 images (“Our Work” section). I opened the support ticket #712929.
Can you please help me with that?
Hi Ricardo,
Our support staff is assisting you there.
Thanks.
Thank you!
Hello, I opened the support ticket #707112 but I have not received response, please help me with this, thank you.
Hello, it has been 4 days since I asked for help and no answer, could you help me with that?
Hello Angel, We are sorry as we had some problem with our Email notification service so this is why you had to wait for an answer, we really apologies for that. Our support staff is assisting you on your request. Thanks!
Hi again, Our support staff has resolved your issue, please check and confirm. Regards.
Hi, Worked perfectly, appreciate your help., Best regards.
Can You Please tell how can i limit works in home page
Hi Jagan, Please elaborate your question in detail, a detailed screenshot may help more on our support ticketing system. Thanks!
how do i change the currency on the pricing from $ to £
Please contact our support department at https://themesindustry.ticksy.com
I opened a support ticket few days ago with no response
Dear marinv, our support staff is assisting you there.
Still no help!
Your contact form issue is resolved, please check the directions on our support system.
Hello , I bought your theme for joomla WAVE, by cons when we make a sub menu in the menu it is impossible to enter it with the mobile format. can you tell me how please? sorry for my english I am french and I use google translation good day , See you soon fabrice
and the contact form doesn’t work too… please help me
Hi Fabrice, Its published by our partner so please contact them on that Joomla theme’s support Thanks.
ok thanks
Hello,
Really appreciate your work on this theme. I have one quick question. When I upload multiple images it displays them all on the homepage. Is there a way I can have a “Load more” button so I can display 8 or so images at a time? I have made a ticket #552270 on your support site.
Really appreciate your time, and any help or advice you can offer.
Thanks Again
Hi Boodaddyz,
Thanks for the appreciating our theme, We have responded you against your ticket.
Thanks.
