291 comments found.
Hi! does theme can have sticky menu/header without modifying code?
Hello,
yes it does have, you can make sticky header via theme option settings
Thanks
Hi!, on a Startup Demo, where can I change the Hero Image on home page, and where can I modify the logo header size?
Hello,
You can modify hero image via elementor, you can edit that page using elementor, and inorder to modify logo size go to appearance > theme option and under Header tab you will find logo size option
Thanks
If you do have more questions please open ticket at our support forum, our team will assist you as soon as they are in online
Thanks
I want to switch my site to Elementor . I currently use Wpbakery but I want to change. Can install this theme and switch my site to this theme and use 1 of the templates. Thanks
Hello,
Yes it’s absolutely possible with our theme, install our theme and import one of our demos and your demos will be elementor ready.
Thanks
This theme is built with Elementor. You get all Webify templates and use on your site.
Please, I need you to assist with two things: 1. I can’t seem to find ‘custom css’ bar in Theme Options, please help, the navigation menu list items is too thin, I want it bold a little. 2. I once tried uploading custom font, but it didn’t work. What font extension will work please?
Thank you.
Hello,
1) For custom css go to appearance > customizer > additional css
2) which extension did you upload ?
Thanks
OTF
it doesn’t support OTF format, please upload either, ttf, eot, svg, woff, woff2
Thanks
I’ll try those extensions out. Thank you.
Great
I was able to add custom CSS, thank you. Please, how can I make navbar menu bolder?
Can you please open ticket at our support forum ?
Thanks
Hello 
Absolutely in love with this theme along with all the rad updates! Thank you again.
A couple of questions.
1. Is it possible to disable the download option that’s available on the lightbox?
2. Is it possible to change the font style of the menu?
Hello,
1) yes it’s possible
2) yes you can change via theme option settings 
Thanks
Hi,
Checking back in again. Could you please detail me on how to remove/disable the download option within the lightbox?
Thank you!
Hello,
Please mail me at relstudiosnx@gmail.com with your site URL and login details, i will take a look
Thanks
Wow Amazing looking theme and demos! These are all built w Elementor? Menus and footers or is that via the theme?
Menus are footers core part of the theme, only the content are built with elementor
Would it be possible to checkout the theme docs to see how header footer edits are done and theme style options pre purchase?
1. while install plugins this error after install webify theme – Warning: sprintf(): Too few arguments in C:\xampp\htdocs\project-name\wp-admin\includes\class-bulk-upgrader-skin.php on line 153
2. Second error – htdocs\project-name\wp-content\plugins\webify-addons/languages): failed to open stream: Permission denied in C:\xampp\htdocs\project-name\wp-includes\pomo\streams.php on line 148
Please open a ticket here: https://gfxbucket.freshdesk.com
I purchased this theme and after working with the project noticed I get the hamburger menu when going into mobile view. How can I disable/remove the hamburger menu. I tried using the webify options, wordpress customize can’t remove the hamburger menu. Please let me know how to do so or provide documentation on this matter. Thanks,
Open a ticket here: https://gfxbucket.freshdesk.com
Hi guys for some weird reason only in safari on mobile and pc some of the images of our client website won’t load properly. Please see http://origin-x.legal
on my end it’s working perfectly fine, i am testing from safari browser, can you please send me your screenshot ?
Thanks
Hi there I suggest you open a incognito mode on your mobile or desktop. So when I open a incognito tab and navigate to my site. It doesn’t load most of the images. This happens in chrome and safari
Also how can I send a print screen?
Use this: https://app.prntscr.com/en/index.html
Just checked from Macbook’s safari: https://postimg.cc/HVKLJm7F Also loading fine from iPhone.
hello, i can’t find documentation
never mind, i’ve found it
Great,
Thanks
hi, so i download all them files.. which file in particular is the them to upload on wordpress, your documentation is not clear enough
webify.zip file is the one which you have to upload
Thanks
please update your documentation, it’s not clear enough
also , can i install this theme on more than one server (staging & production) with one license ?
Yes, you can.
hello, how do i create a page that accepts posts ? documentation does not include this
Please can you open support ticket at http://gfxbucket.freshdesk.com our team will assist you
Thanks
opened ticket, still no response for over 20 hours ..very poor
Hello,
May i know your ticket id ?
Thanks
442608
442608
442608
Replied
Thanks
Really nice theme. I see that it’s Gravity Forms compatible, do you have an example of a form on the site and can it intergrate with the same style as the contact7 forms?
Also, do you have a full width page, blog with right sidebar?
Hello,
yes it’s fully compatible with gravity forms, and yes it does support full width page and blog with right sidebar
Thanks
How can we implement a hero slider which does not take up the whole screen?
We have many slider variations, just choose different ones.
HI there. https://prnt.sc/pdctiw I am using what you have suggested
Check if any other slider style has less width and two buttons. If not open a ticket at our forum.
The theme is not working correctly with elementor pro version activated. This has to be solved otherwise the theme is worthless. Please update about this issue. Thank You, Chris
Please mail us here: relstudiosnx@gmail.com Let us know what exactly not working and we will fix it.
Hello, the link to the support isn’t working. How can I increase the size of the logo?
Hello,
Your ticket has been replied #442563
Installing Plugin from uploaded file: codestar-framework.zip Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
I purchased the item today and found could not install. Would you please advise?
Please mail me at relstudiosnx@gmail.com with your site URL and login details, we will help you
Thanks
I bought and activated this theme, It’s a beautiful theme. And I have problem when installing this required plugin: Webify Addons. Yes it is an original addons for this theme but it has problem. I install it automatically, and it returns this: “The plugin generated unexpected output” and then after that I go to Visit Site and it prompts in the header: ”/wp-content\plugins\webify-addons/languages): failed to open stream: Permission denied in /wp-includes\pomo\streams.php on line 148”. Please help me fix this.
Hello,
did you opened support ticket at http://gfxbucket@freshdesk.com ? our team will assist you, if yes then please give me your ticket id along with your purchase code
Thanks
I sent an email with title “Webify Theme issue when install Webify Addons”. Can I tag this as urgent? I need it to build my company website.
Our system says that you haven’t purchased the item from this account you’re commenting from. Please open a ticket with your purchase Id at our support forum. We provide support via forum.
May I ask where is the support forum? Yes I’m working for an Agent and my manager bought the theme
here is my ticket id: #442601. I have just submit last half an hour, Please help me fix this. Really like your theme, light and beautiful.
Hello,
Your ticket has been replied
Thanks
I have a pre-sale question please. Is the header built with elementor or those the theme has its own header builder?
Headers are all built-in.
In the charity theme can you replace the video for a slider? Also you should include a donate plugin for this demo.
Hello,
Yes you can replace video for a slider, also surely we will add donate plugin in future updates
Thanks
I am considering buying the theme but was wondering if it’s possible to mix and match different theme elements from across the different landing pages? For example, using the Features/Benefits sections from the Marketing landing page, with the Testimonials section from the Cryptocurrency page, and the layout of the Product landing page? Or can I only use the sections together that were created for one of the pre-built landing page templates?
Hello,
Yes you can mix match any element as you like
Thanks
Thanks for the frequent updates and keeping the changelog up to date! I also appreciate the addition of the link to new demos in the changelog.
Welcome
If possible, leave a 5-star rating for our theme. This would drive us to work more on this theme. 
