291 comments found.
Hello
I have the same problem as NordikStudio. When I activate webify addons plugin (after updating Elementor and WordPress) I get the following error: Undefined array key “globals/typography?id=primary” in /wp-content/plugins/elementor/core/kits/manager.php on line 323
So is this a comon issue which will be fixed in the next update?
Thanks, Camilla
Please kindly update and use latest version of theme, this issue has been fixed on latest version of theme. And don’t forget to update webify addons plugin as well, thanks
Thanks for your reply. I’m using Theme: Webify 4.7, Plugins: Webify Addons 4.6, Elementor 3.32.4, Elementor Pro 3.32.2 with PHP 8.4.11. The error still persists. Did I miss any update? I’ve also tried with Elementor 3.32.2, but that didn’t solve the problem.
Hi! I have this problem when I activate webbify adons plugin:
wp-content/plugins/elementor/core/kits/manager.php on line 323
I have the theme, extensions and WordPress on the latest version.
Could you help me please?
Your ticket has been replied
Has anyone else previously had issues with the demo “Consult” from the theme WEBIFY on wordpress?
Please create a support ticket at https://gfxbucket.freshdesk.com, thank you
Dear Team
I purchased the theme but am having issues with the demo “consult.”
The main page did not come exactly as shown in the demo (it was missing part of the founder’s message).
- I cannot open or edit any pages with Elementor.
Can you please help me fix these issues?
Thank you
Please create a support ticket at https://gfxbucket.freshdesk.com, thank you
Hello, Thank you for your response. I already created a support ticket yesterday. I’m sorry, but we have been trying to fix issues with your themes, but it seem not to work properly for us with that template. That’s why we started the request for a refund.
I have ran update but the system requires webify plugin 4.6 but 4.5 keeps downloading. I have the latest update package from you and I see the file in it is webify plugin 4.5
When wil i get a response
Please open support ticket at https://gfxbucket.freshdesk.com along with your site URL and login details, we will take a look
Thanks
I have submitted a ticket please.
Your issue has been resoloved !
Been 14 days since I raised a complaint to a ticket and you haven’t responded
can you please give us your ticket id?
hello we need to re verify our purchase code we already sumbit tickets through platfom , I appreciate if they can change it or leave it free , thanks!
Your ticket has been replied, please check
Hi,
Your ticket has been responded.
Thanks
Hello I am unable to get a response on my ticket, with paid support. #458682
Hello – I submitted a ticket, and paid for extended support, about the Webify Add-ons + Elementor clash, a week ago and have not heard back. Can you PLEASE help? I need my client’s site back up ASAP.
Hello,
Sorry for the delay, may I know your ticket ID please, thanks
Hello – I am having trouble getting a response to my ticket again #458682
Are bundled plugins required to import the demo?
No, Thanks
Hi, does this work with wordpress 6.4.1?
Yes, it does
Hello, live preview is broken. Unable to preview anything.
Please kindly check now, thanks
When will the theme be updated again?
New update will be coming over next weeks
Thanks
Hi on the mega menu can we have links to the headings? It only shows heading on the first menu level but doesn’t have links
Please kindly open ticket at https://gfxbucket.freshdesk.com our team will assist you, thanks
Hello. Is this theme compatible with php 8? Thanks
Hello,
Yes, it’s fully compatible with PHP 8
Hi, When I click Edit with Elementor. It gets stuck on E Loading screen. WHY is this happening. Please reply ASAP
Please open support ticket at https://gfxbucket.freshdesk.com along with your site URL and login details, we will take a look
Thanks
Hello, I have the Theme running nowhere but it tells me that I cannot activate the theme because it is running on too many sites. However, I was just tinkering and none of these local sites are existent anymore. How can I activate the theme?
I did remove your other older sites, please kindly try to re-activate the theme, it should work
I just redownloaded the latest version of this theme (version 4.5) to try to fix the elementor problem and it does not have the 4.4 version of the Webify Addons. How would I be able to get that since it may fix the problem?
please open support ticket at https://gfxbucket.freshdesk.com our team will assist you, thanky ou
¿where i can manage my license? I need to deactivate the license on a site that I no longer have access to
please open support ticket at https://gfxbucket.freshdesk.com our team will assist you, thank you!