291 comments found.
Hi. I purchased webify and installed it. My client wants to use some sections of a demo, some of another (total : 7 demos). Is it possible to import multiple demos ? In my understanding, it’ll override the theme options each time I import a demo right ? How would you suggest to proceed?
Hello,
Yes it’s possible and you are right, it will override the theme settings, what i suggest you is, import the base demo where you will be using more elements from that demo and later manually drag and drop those other elements from elementor widgets 
This way would be great
Thanks
Ok thank you. Now, the client already imported three demos, and would need to remove the imported demos to start all over and only import the main one. How should he do?
Hello,
yes just import only the main one and you can later manually add/replace other widgets
Thanks
My client purchased the theme, and we’ve noticed that the Team widget only ever displays 4 items, no matter what you set within the widget. Is this an error within the widget itself?
Hello,
Please open ticket at http://gfxbucket.freshdesk.com with your site URL and login details along with your purchase code, our team will assist you
Thanks
hello How can I speak with support? After updating the theme the whole theme shakes up
Hello,
did you update the webify addons plugins as well ? may i know what’s the problem you are feature ?
Thanks
I import demo but error message “Error: Internal Server Error (500)”
Hi, presale question. I have tested yout demo page and is ultra fast. Which servers do you use? Which hosting? If i can get my web this fast is a sale for sure
We use digital ocean via Cloudways. You can try Kinsta.
how do i get to your support platform. I try to import startup but it fails, is there a way i can the files to upload
i get forbidden when i try visiting http://gfxbucket.freshdesk.com
please try this https://gfxbucket.freshdesk.com/support/login
Pre-Sale Question.
Really love this theme and all the ideas it is creating To create all of the wonderful demo sites, were any plugins needed? I am wondering how many extra plugins I will need to instal with this theme or if all of the features listed are built into the theme.
Is there a place to see a list of the required/recommended plugins when using this theme? Thank you!
Hello,
You don’t need any extra plugin except “Elementor” and our own “Webify Addons” and these two plugins are bundled inside the theme as well
Thanks
How do I change the size of the logo? There are no settings on the theme options
Hi,
We’re looking for a theme like yours. We like it 
One question, it’s possible to install this demo http://themebubble.com/demo/webify/interior-design/
We like ti so much. If it’s possible we will buy it.
Thanks,
Hello,
Yes, it’s possible to install that demo with one click using our demo importer
Thanks
Hi, I have an issue with Elementor popups – when I try to create one it just loads up the default template and doesn’t allow me to create anything.
Hello,
Can you please send us your site URL ? we will check
Thanks
shufflewire.com
Hi i am not able to install demo from theme.
when clicking on link it redirect me to /wp-admin/themes.php?page=pt-one-click-demo-import
and i got the following msg (Sorry, you dont have acces)
but i am currently logged in as admin.
It is possible link url changed?
Hi, we’ve been waiting 7 days for a reply. Can you reply to our support ticket?
Hello,
may i know your ticket id please ?
Thanks
444443
Replied
Thanks
Great, if you could give us an indication how long it’s going to take that would be great. Thanks.
Hello,
We are working on it, please give us a timeframe of 1-2 days, we will get back to you shortly Thanks for your patience
That would be great! Considering that I submitted a ticket 9 days ago and you started looking into it yesterday, at least an update from your end wouldn’t be a bad idea without me having to ask what’s going on without receiving a reply. It’s not about you taking time to work, believe me, I understand some things require a lot of testing, it’s about you not responding to anything unless necessary so me and the clients don’t know what’s going on, and you’re not giving an indication of how long things will take from your end. You know, it’s better to write “We’re very busy and we apologise for the inconvenience, but we’ll keep informing you of the progress” or whatever else you can, rather than just ignore everything. Thanks.
Thanks, will do Cheers !
Hello,
We have fixed that issue in our latest update, please download the latest version 3.6 of copy from themeforest.net and update your theme Cheers !
PRE-SALES QUESTION Hello,
I love Webify theme, it looks amazing! However, I was wondering if it would be possible to create a directory site with it, I mean, an Airbnb-like site, with rental options, payments, and so on. I think I would need Wordpress Job Manager plugin, is your theme compatible with it?
Many thanks!
Hello,
Sorry it’s not compatible with rental options and other job manager plugin.
Thanks
Am I able to add social icons to the header?
Hello,
Yes you can
Thanks
No response ? OK …........................
Issues with third party plugin has to be solved with third-party developer. Also, did you open a ticket? What’s your ticket id?
Does this theme come with Visual Composer. Elementor kinda sucks.
Any answer on this. Do you have specialized visual composer that will add your webify elements to it?
Some of our themes are built with VC. Check it out: https://themeforest.net/user/theme_bubble/portfolio
Hi. I am import the theme and I am trying to import also a demo. On “One click Demo import” there is no demos, only choose for “Manual demo files upload”. Seems like the theme has no demos inside.
I saw that. In your video all demos appeared but when I install the theme neither demo is appeared on my site. I can see only manual import. Also, I “grep” for demos on zip file and didn’t see any result.
Open a ticket here: https://gfxbucket.freshdesk.com And post the ticket id here in comment thread.
Hi i again sprry but i wanna a refund cause the carrosuel coverflow slider in the elementor pro its not working well , and i only need these function . And i have to finish my site today night and i think theres no time to achieve that. the example is https://barsativa.uy/elementor-880/ thanks and regards
Hi i saw your last update was on 24/2 but the download still the same version 3.5 whast happen?
Hi i again sprry but i wanna a refund cause the carrosuel coverflow slider in the elementor pro its not working well , and i only need these function . And i have to finish my site today night and i think theres no time to achieve that. the example is https://barsativa.uy/elementor-880/ thanks and regards
Hi I just bought this theme. Do you have any plans to release the block templates? Or is importing the demo content the only option to have your templates?
Not anytime soon!
